Zenith Consultancy Services India Private Limited

We are seeking a dedicated and enthusiastic Customer Support Executive to join our team. The ideal candidate will be responsible for providing exceptional customer service through voice, non-voice, or blended processes whatever best suited for them. You will play a crucial role in ensuring customer satisfaction and resolving inquiries efficiently. If your family member or friends are looking for a job or a job change please send your resume to LadyLowgic@gmail.com or 9266863384. Key Responsibilities: Handle customer inquiries via voice calls or emails or chat support. Resolve customer complaints and issues in a timely manner. Maintain a high level of professionalism and empathy while interacting with customers. Document customer interactions and feedback in the system. Qualifications High school diploma (12th pass) or equivalent; a degree in any field is a plus. Excellent communication skills in English languages. Strong problem-solving abilities and a customer-centric approach. Previous experience in customer support or related fields is preferred but not mandatory. Benefits: Mandatory PF Deduction: Employees will have a Provident Fund deduction as per company policy. Health Insurance: Comprehensive health insurance coverage for employees. Transportation: Cab services provided for both pick-up and drop-off. Meals: Complimentary meals available in some companies. Work-Life Balance: Enjoy a 5-day work week with 2 days off. Career Growth: Opportunities for professional development and career advancement. How to Apply: If you are passionate about customer service and meet the above requirements, we would love to hear from you! Please send your resume to LadyLowgic@gmail.com or 9266863384