Company Background: zenda is a financial technology partner to schools, colleges & nurseries, building products exclusively for the education sector. It helps institutions improve collection efficiency, digitize all payments and offers flexibility to parents. Launched in 2021, zenda is present in 40% of all UAE K-12 schools and ~600 schools across markets, serving 150,000+ parents across UAE, India and Qatar, and on track to process USD 600M+ in transactions this academic year. We are grateful for the positive traction that we have received, including with premium networks such as Nord Anglia, Cognita, Repton, ISP, etc. We are actively launching across KSA, Bahrain, Singapore and other markets over 2024. zenda is backed by leading VCs including the $1.5bn Saudi Technology Venture, Global Founders Capital, COTU, Venture Souq etc, and is seamlessly integrated with more than 45 local, regional and global SIS/ERP systems. We are expanding our teams aggressively across functions in the UAE and India, are looking for talent professionals with an entrepreneurial mindset and the passion to create disruptive businesses. HR & Administration Executive Location - Delhi This is a role for a bright young professional in the capacity of an administrative assistant who will help provide administrative support across multiple functions such as HR, administration, and compliance. Responsibilities : Manage people records on the HR system including, offer letters, employment contracts, and other documents, and ensure they are up to date. Coordinate on issuance and digital signature of documents such as offer letters, employment agreements, experience letters, etc., and coordinate on exit formalities. Schedule induction sessions for new employees. Support in the procurement and monitoring of company assets such as laptops etc. Review and provide support on employee expense claim management as per approved policy. Follow up and monitor for signature, storage, and completeness of customer contracts. Handle general office administration tasks, including coordinating across teams, with vendors and third parties. Requirements : 3-4 years of experience in HR, compliance, and admin roles. Strong organizational skills and attention to detail. Ability to multitask and work diligently across different teams. Proficiency in HR software and MS Office/Google Sheets is a must. Prior experience in working with startups is a plus. Show more Show less
Company Background: zenda is a financial technology partner to schools, colleges & nurseries, building products exclusively for the education sector. It helps institutions improve collection efficiency, digitize all payments and offers flexibility to parents. Launched in 2021, zenda is present in 40% of all UAE K-12 schools and ~600 schools across markets, serving 150,000+ parents across UAE, India and Qatar, and on track to process USD 600M+ in transactions this academic year. We are grateful for the positive traction that we have received, including with premium networks such as Nord Anglia, Cognita, Repton, ISP, etc. We are actively launching across KSA, Bahrain, Singapore and other markets over 2024. zenda is backed by leading VCs including the $1.5bn Saudi Technology Venture, Global Founders Capital, COTU, Venture Souq etc, and is seamlessly integrated with more than 45 local, regional and global SIS/ERP systems. We are expanding our teams aggressively across functions in the UAE and India, are looking for talent professionals with an entrepreneurial mindset and the passion to create disruptive businesses. Technical Support Engineer Location - Bangalore/Kochi Responsibilities: Provide expert technical support to the customer support team and clients via phone, email, chat, or ticketing systems. Collaborate with development teams to escalate complex technical issues, including providing detailed bug reports. Debug and reproduce customer-reported issues to identify root causes and deliver effective solutions. Guide customers through troubleshooting steps to resolve technical problems efficiently. Identify and prioritize critical issues, escalating them to the appropriate teams for resolution. Maintain thorough documentation of customer interactions and solutions provided. Work closely with cross-functional teams to resolve complex technical challenges. Deliver product training and technical assistance to clients as needed. Stay informed about product updates, patches, releases, and technical specifications to ensure accurate and timely support. Monitor system performance, proactively identifying potential issues and areas for improvement. Continuously update knowledge on product features, enhancements, and technical specifications. Requirements: Bachelor’s degree in Computer Science, Information Technology, or a related field. 1-2 years of experience in technical support or a related role. Strong technical background with excellent troubleshooting, analytical, and problem-solving skills. Basic knowledge of Java , Spring , and Hibernate is preferred. Experience working with MySQL or similar SQL databases, with proficiency in writing queries. Excellent communication skills with the ability to collaborate effectively with both engineering and customer-facing teams. Ability to thrive in a fast-paced, team-oriented environment. A customer-focused mindset with a strong passion for delivering exceptional service.
Company Background: zenda is a financial technology partner to schools, colleges & nurseries, building products exclusively for the education sector. It helps institutions improve collection efficiency, digitize all payments and offers flexibility to parents. Launched in 2021, zenda is present in 40% of all UAE K-12 schools and ~600 schools across markets, serving 150,000+ parents across UAE, India and Qatar, and on track to process USD 600M+ in transactions this academic year. We are grateful for the positive traction that we have received, including with premium networks such as Nord Anglia, Cognita, Repton, ISP, etc. We are actively launching across KSA, Bahrain, Singapore and other markets over 2024. zenda is backed by leading VCs including the $1.5bn Saudi Technology Venture, Global Founders Capital, COTU, Venture Souq etc, and is seamlessly integrated with more than 45 local, regional and global SIS/ERP systems. We are expanding our teams aggressively across functions in the UAE and India, are looking for talent professionals with an entrepreneurial mindset and the passion to create disruptive businesses. QA Engineer Location - Bangalore/Kochi Responsibilities: Perform testing of web and mobile applications, ensuring thorough quality checks before go-live sign-offs. Analyze functional specifications and design comprehensive test cases. Ensure complete test coverage, minimizing any potential defects or leakage. Execute regression testing to ensure system stability after updates. Develop and maintain automation scripts to enhance testing efficiency. Conduct smoke, sanity, and other functional tests as required. Identify, reproduce, and track bugs, verifying fixes to ensure resolutions are effective. Recommend improvements to optimize user experience and enhance the quality of web and mobile applications. Collaborate closely with developers, product managers, and other stakeholders to identify and resolve issues. Apply independent judgment and quickly adapt to new tasks and challenges. Requirements: 2-4 years of proven experience in manual testing. At least 1 year of experience in automation testing. Proficiency in testing web and mobile applications. Strong understanding of software QA methodologies, tools, and processes, including experience with JIRA . Expertise in writing detailed test scenarios and test cases. Experience working in an agile/scrum development environment. Excellent communication skills. Experience in performance or security testing is a plus. Strong analytical and problem-solving abilities. A high level of accountability and commitment to quality assurance.
Company Background: zenda is a financial technology partner to schools, colleges & nurseries, building products exclusively for the education sector. It helps institutions improve collection efficiency, digitize all payments and offers flexibility to parents. Launched in 2021, zenda is present in 40% of all UAE K-12 schools and 600 schools across markets, serving 150,000+ parents across UAE, India and Qatar, and on track to process USD 600M+ in transactions this academic year. We are grateful for the positive traction that we have received, including with premium networks such as Nord Anglia, Cognita, Repton, ISP, etc. We are actively launching across KSA, Bahrain, Singapore and other markets over 2024. zenda is backed by leading VCs including the $1.5bn Saudi Technology Venture, Global Founders Capital, COTU, Venture Souq etc, and is seamlessly integrated with more than 45 local, regional and global SIS/ERP systems. We are expanding our teams aggressively across functions in the UAE and India, are looking for talent professionals with an entrepreneurial mindset and the passion to create disruptive businesses. QA Engineer Location - Bangalore/Kochi Responsibilities: Perform testing of web and mobile applications, ensuring thorough quality checks before go-live sign-offs. Analyze functional specifications and design comprehensive test cases. Ensure complete test coverage, minimizing any potential defects or leakage. Execute regression testing to ensure system stability after updates. Develop and maintain automation scripts to enhance testing efficiency. Conduct smoke, sanity, and other functional tests as required. Identify, reproduce, and track bugs, verifying fixes to ensure resolutions are effective. Recommend improvements to optimize user experience and enhance the quality of web and mobile applications. Collaborate closely with developers, product managers, and other stakeholders to identify and resolve issues. Apply independent judgment and quickly adapt to new tasks and challenges. Requirements: 2-4 years of proven experience in manual testing. At least 1 year of experience in automation testing. Proficiency in testing web and mobile applications. Strong understanding of software QA methodologies, tools, and processes, including experience with JIRA . Expertise in writing detailed test scenarios and test cases. Experience working in an agile/scrum development environment. Excellent communication skills. Experience in performance or security testing is a plus. Strong analytical and problem-solving abilities. A high level of accountability and commitment to quality assurance. Show more Show less
Company Background zenda is an education focussed fintech company. As a fintech partner to the school/educational institution, we aim to rebuild financial services customized to the unique needs of the sector, eventually simplifying payments for Schools / Institutions & parents alike. Our proposition for schools is to help them to bring all their school payments in one place, by enhancing collections, follow-ups & reconciliations via automations. We help schools to go fully digital for payments along with offering flexibility to parents to pay in parts or through custom plans, while school gets its money on-time. We aim to empower -> anywhere, anytime payments. Within 24 months of launch we are now the largest player in the UAE with close to 20% market share in the K-12 segment. We are very grateful for the trust that parents and schools have shown, & for helping to scale zenda. zenda is backed by leading investors in the region and outside, including STV, GFC, COTU and Venturesouq. We are expanding our teams aggressively across all functions in the UAE and are looking for talent that has the entrepreneurial mindset and the passion to create disruptive solutions. Key Responsibilities: Design, implement, and maintain infrastructure and tools for CI/CD pipelines. Collaborate closely with development, operations, and security teams to ensure reliability, scalability, and security. Automate deployment, monitoring, and scaling processes to improve efficiency and availability. Troubleshoot infrastructure and software issues, and drive effective resolutions. Monitor system health and performance; proactively identify and fix issues before they impact users. Manage DevSecOps, vulnerability management, and patching. Document infrastructure, processes, and tooling for smooth knowledge sharing. Stay ahead of the curve by keeping up with the latest DevOps tools and practices. Requirements: Bachelor&aposs degree in Computer Science, IT, or related field. 5+ years of hands-on DevOps experience (with strong Linux expertise). Deep expertise with Docker and Kubernetes (5+ years). Proven experience in CI/CD pipeline design and management (5+ years). Proficiency in Git and version control best practices (5+ years). Strong scripting skills (Bash, Python, or PowerShell). Hands-on knowledge of cloud platforms (Azure preferred, AWS or GCP also valued). Familiarity with monitoring tools (DataDog, New Relic, etc. ). Experience with Infrastructure as Code (Terraform, Ansible). Strong troubleshooting and problem-solving abilities. Excellent collaboration and communication skills. Bonus: Experience with MySQL performance tuning, query optimization, and database administration. Show more Show less
As a QA Engineer at zenda, your role will involve performing testing of web and mobile applications to ensure thorough quality checks before go-live sign-offs. You will be responsible for analyzing functional specifications and designing comprehensive test cases, ensuring complete test coverage to minimize potential defects. Your duties will also include executing regression testing, developing automation scripts, conducting various tests like smoke and sanity tests, identifying and tracking bugs, and recommending improvements to enhance user experience. Key Responsibilities: - Perform testing of web and mobile applications to ensure quality checks before go-live sign-offs. - Analyze functional specifications and design comprehensive test cases. - Ensure complete test coverage and minimize potential defects. - Execute regression testing and maintain automation scripts. - Conduct smoke, sanity, and other functional tests as required. - Identify, reproduce, and track bugs, verifying fixes for effective resolutions. - Recommend improvements to optimize user experience and enhance application quality. - Collaborate closely with developers, product managers, and stakeholders to resolve issues. Qualifications Required: - 2-4 years of proven experience in manual testing. - At least 1 year of experience in automation testing. - Proficiency in testing web and mobile applications. - Strong understanding of software QA methodologies, tools, and processes, including JIRA. - Expertise in writing detailed test scenarios and test cases. - Experience working in an agile/scrum development environment. - Excellent communication skills. - Experience in performance or security testing is a plus. - Strong analytical and problem-solving abilities. - High level of accountability and commitment to quality assurance. As a part of zenda, you will be joining a rapidly growing company that is expanding its teams aggressively across functions in the UAE and India. Backed by leading VCs and integrated with multiple SIS/ERP systems, zenda offers an exciting opportunity for talented professionals with an entrepreneurial mindset to contribute to disruptive businesses.,