ZECOMY (Brand of Eco eMarket Pvt Ltd)

Company Description ZECOMY (Brand of Eco eMarket Pvt Ltd) is a smart digital platform in the waste management market in India, addressing the challenges of waste disposal through an automated and transparent process. Role: Associate: Operations Waste Disposal Management Location: Bengaluru(On-site) Employment Type: Full-time Role Overview We are looking for a proactive and customer-oriented professional to manage the end-to-end waste disposal process. This role requires strong coordination, relationship management, and communication skills to ensure efficient scrap disposal and high customer satisfaction. Key Responsibilities Manage the full cycle of waste/scrap disposal processes as per defined protocols. Coordinate with internal teams to streamline scrap collection and ensure smooth operations. Maintain accurate and detailed records of scrap types, quantities, and disposal methods. Liaise with buyer partners for timely scrap pick-up and transaction closure. Communicate effectively with clients through calls, emails, and other channels. Ensure a high level of customer satisfaction by resolving issues promptly and professionally. Build and maintain strong relationships with clients and stakeholders. Qualifications & Skills Bachelors degree in any stream. Strong customer service and relationship management skills. Excellent verbal and written communication abilities. Problem-solving and decision-making capability. Knowledge of environmental sustainability and waste management practices is a plus. Prior experience in the waste management industry is preferred but not mandatory. Show more Show less