Associate: Operations -Waste Disposal Management

Company Description

ZECOMY (Brand of Eco eMarket Pvt Ltd) is a smart digital platform in the waste management market in India, addressing the challenges of waste disposal through an automated and transparent process.

Role: Associate: Operations Waste Disposal Management

Location: Bengaluru(On-site)

Employment Type: Full-time

Role Overview

We are looking for a proactive and customer-oriented professional to manage the end-to-end waste disposal process. This role requires strong coordination, relationship management, and communication skills to ensure efficient scrap disposal and high customer satisfaction.

Key Responsibilities

• Manage the full cycle of waste/scrap disposal processes as per defined protocols.
• Coordinate with internal teams to streamline scrap collection and ensure smooth operations.
• Maintain accurate and detailed records of scrap types, quantities, and disposal methods.
• Liaise with buyer partners for timely scrap pick-up and transaction closure.
• Communicate effectively with clients through calls, emails, and other channels.
• Ensure a high level of customer satisfaction by resolving issues promptly and professionally.
• Build and maintain strong relationships with clients and stakeholders.

Qualifications & Skills

• Bachelors degree in any stream.
• Strong customer service and relationship management skills.
• Excellent verbal and written communication abilities.
• Problem-solving and decision-making capability.
• Knowledge of environmental sustainability and waste management practices is a plus.
• Prior experience in the waste management industry is preferred but not mandatory.