We’re Hiring! – Customer Success Associate Full-time Location: Kochi, Kerala (Work from Office) Experience Required: 1–2 years Are you passionate about helping customers succeed and love working with tech products? We're looking for a Customer Success Associate to join our team at Zappyhire! Key Responsibilities Onboard and support new customers Build strong relationships and manage renewals Conduct product demos and walkthroughs Present insights through QBRs and performance reviews Collaborate with Sales, Product, and Marketing teams What we’re looking for 1–2 years of experience in Customer Success or similar roles Excellent communication and relationship skills Confident in giving demos and presenting to stakeholders Strong analytical and problem-solving mindset Experience in HR Tech / SaaS is a bonus! Apply now or share with someone who'd be a great fit!
Responsibilities: * Manage customer relationships through CRM software * Collaborate with cross-functional teams on HR initiatives * Ensure customer satisfaction & retention