Position Name Front Office Executive Position Type Full Time Organization YWCA of Delhi Location New Delhi, INDIA About Organization YWCA of Delhi a leading NGO, established in 1912, affiliated to the world YWCA through the National Body, YWCA of India. YWCA of Delhi is working for women’s empowerment, focusing on education of women, advocacy, encouraging equal participation of women at all levels. About the Department The BLUE TRIANGLE FAMILY GUEST HOUSE at YWCA DELHI offers a selection of beautifully furnished rooms, equipped with all modern amenities. There are Standard Double Rooms, single rooms, executive Suites and family suites plus a Dormitory. It also provides meeting and event spaces — with Conference Rooms accommodating 25-45 people and an Auditorium with a 200-person capacity. Job Summary : To address excellent guest service by managing front office operations, addressing guest needs, cordinating reservations and maintaining Guest House records. The role involves rotational shift duties and requires strong communication and organizational skills. Note: CANDIDATE IS REQUIRED TO WORK IN ROTATIONAL SHIFTS. Responsibilities · Assisting the Head of Department in day to day operations · Answering telephone calls, as well as screening and forwarding calls courteously · Welcome guests and visitors in a friendly and professional manner. · Handle inquiries and correspondence (telephonic and online) · Verifying guests' payment details during check-in and assign room accordingly · Monitor lobby activities and check-in / check-out flow · Respond to guest inquiries, requests, and grievances promptly. · Maintain reception area tidiness and professional etiquette. · Assist in event hosting, ensuring all arrangements are in place. · Supervise security, cleanliness, and maintenance issues as required. · Maintain accurate documentation: Occupancy Registers, Stock, Assets, Logbooks, etc. · Prepare, verify, and close guest bills with zero discrepancies. · Address outstanding payment issues and recoverables. · Learn and adapt to new software and digital tools as required. Qualification and Skills · Graduate / diploma in Hospitality or Hotel Management or a related field · Knowledge of Accounts will be an added advantage · Minimum 2 years’ experience in Front Office or Customer Support role · Experience with MS Excel, MS Office, and computer applications. · Ability to work calmly under pressure and handle stressful situations How to Apply Submit your application via the Google Form below by 1st June 2025 : Link - _ https://forms.gle/TG9p4pKWhDS6oxGt8 _ Important Notes: l Mention the position name ‘FOE – BTFH’ in the subject line. l Incomplete applications will not be considered. l Only shortlisted candidates will be contacted. l Applications will be reviewed on a rolling basis. Job Type: Full-time Pay: From ₹28,000.00 per month Schedule: Rotational shift Work Location: In person

Position Name Resident Secretary Position Type Full Time (RESIDENTIAL) Organization YWCA of Delhi Location New Delhi, INDIA ONLY WOMEN CANDIDATES TO APPLY About Organization A leading NGO/ ecumenical organization, YWCA of Delhi was established in the year 1912 and is affiliated to World YWCA through the National body YWCA of India, based in Delhi.YWCA of Delhi has projects and programs through which it provides safe places to working women and has working women’s Hostels, shelter homes, has vocational training institutes, engages in advocacy for gender justice, promotes child rights, works towards ending violence against women and empowering them while creating awareness about their individual rights. Position Overview We are seeking a committed and responsible Resident Secretary for our Working Women’s Hostel. The incumbent will be required to stay within the hostel premises and will be responsible for managing hostel operations efficiently while ensuring the well-being and safety of all residents. Qualification and Skills · Graduate with good communication skills in English (Written & Verbal) · Working experience 3 years and above preferably in Hostels · Age- 35 and above · Proficiency in Word, Excel and Google tools · Team Player · Ability to withstand stress (handling residents) Key Responsibilities Administrative Management: l Assist the Head of Department in day-to-day operations and hostel management. l Handle admission formalities and maintain accurate resident records as per SOP. l Manage occupancy registers, stock registers, asset logs, logbooks, and other official documents. Billing & Finance: l Prepare and issue monthly bills to residents. l Maintain records of payments and outstanding dues. Facility Supervision: n Oversee cleanliness, security arrangements, maintenance (electrical, plumbing, etc.), and catering services. l Conduct routine inspections of premises and services. Resident Relations: l Address and resolve grievances of hostel residents promptly and empathetically. l Ensure a safe, supportive, and disciplined living environment. Technology & Reporting: l Operate hostel management software and generate periodic reports. l Maintain digital and manual records systematically. Crisis & Stress Management: l Effectively manage conflict, emergencies, and resident welfare concerns. How to Apply Submit your application via below Google form link by or before 16th June 2025. https://forms.gle/xSEkit3kK174KCjV7 Important Notes: 1. Incomplete applications will not be considered 2. Only shortlisted candidates will be contacted. 3. Applications will be reviewed on a rolling basis Job Type: Full-time Benefits: Provident Fund Schedule: Rotational shift Language: Hindi (Preferred) English (Preferred) Work Location: In person

Position Name Resident Secretary Position Type Full Time (RESIDENTIAL) Organization YWCA of Delhi Location New Delhi, INDIA ONLY WOMEN CANDIDATES TO APPLY About Organization A leading NGO/ ecumenical organization, YWCA of Delhi was established in the year 1912 and is affiliated to World YWCA through the National body YWCA of India, based in Delhi.YWCA of Delhi has projects and programs through which it provides safe places to working women and has working women’s Hostels, shelter homes, has vocational training institutes, engages in advocacy for gender justice, promotes child rights, works towards ending violence against women and empowering them while creating awareness about their individual rights. Position Overview We are seeking a committed and responsible Resident Secretary for our Working Women’s Hostel. The incumbent will be required to stay within the hostel premises and will be responsible for managing hostel operations efficiently while ensuring the well-being and safety of all residents. Qualification and Skills · Graduate with good communication skills in English (Written & Verbal) · Working experience 3 years and above preferably in Hostels · Age- 35 and above · Proficiency in Word, Excel and Google tools · Team Player · Ability to withstand stress (handling residents) Key Responsibilities Administrative Management: l Assist the Head of Department in day-to-day operations and hostel management. l Handle admission formalities and maintain accurate resident records as per SOP. l Manage occupancy registers, stock registers, asset logs, logbooks, and other official documents. Billing & Finance: l Prepare and issue monthly bills to residents. l Maintain records of payments and outstanding dues. Facility Supervision: n Oversee cleanliness, security arrangements, maintenance (electrical, plumbing, etc.), and catering services. l Conduct routine inspections of premises and services. Resident Relations: l Address and resolve grievances of hostel residents promptly and empathetically. l Ensure a safe, supportive, and disciplined living environment. Technology & Reporting: l Operate hostel management software and generate periodic reports. l Maintain digital and manual records systematically. Crisis & Stress Management: l Effectively manage conflict, emergencies, and resident welfare concerns. How to Apply Submit your application via below Google form link by or before 16th June 2025. https://forms.gle/xSEkit3kK174KCjV7 Important Notes: 1. Incomplete applications will not be considered 2. Only shortlisted candidates will be contacted. 3. Applications will be reviewed on a rolling basis Job Type: Full-time Benefits: Provident Fund Schedule: Rotational shift Language: Hindi (Preferred) English (Preferred) Work Location: In person

Position Name Purchase Officer Position Type Full Time Organization YWCA of Delhi Location New Delhi, INDIA About Organization A leading NGO/ ecumenical organization, YWCA of Delhi established in 1912 and is affiliated to the world YWCA through the National Body, YWCA of India, based in Delhi. YWCA of Delhi has projects and programs through which it provides safe places to working women and has working women’s Hostels, shelter homes, has vocational training institutes, engages in advocacy for gender justice, promotes child rights, works towards ending violence against women and empowering them while creating awareness about their individual rights. Qualifications and skills : Bachelor’s degree in business, logistics, or a related field. Experience of 5+ years in similar procurement role. Strong written & verbal communication, negotiation and interpersonal skills. Excellent organizational, planning, networking, and time management abilities. Ability to identify and mitigate procurement risks, including vendor dependency, price volatility, and supply disruptions. Ability to identify market trends and make sound decisions under pressure. Capacity to adhere to client specifications and NGO financial procedures. Proficiency in the MS office (Excel, Word) & report generation. Familiarity with digital procurement platforms and inventory management systems is an added advantage. Key Responsibilities: Supplier Management: l Identify, vet, and build strong, ethical relationships with suppliers. l Negotiate contracts, terms, and pricing to secure optimum terms. l Monitor supplier performance and address issues proactively. Procurement Process: l Research potential vendors, compare offers, and prepare comparative statements. l Issue and track purchase orders; ensure timely deliveries. l Review product quality and maintain accurate purchase records. l Manage inventory levels, avoiding shortages and overstocking. l Ensure timely submission of bills to Accounts. Financial Responsibilities: l Work within assigned budgets, seeking cost-effective opportunities. l Conduct cost analyses and track market trends for competitive pricing. l Ensure financial compliance with the organization’s procurement policies. Legal and Ethical Compliance: l Ensure procurement practices comply with applicable laws, regulations, and internal policies. l Uphold high ethical standards in all supplier and procurement activities. Documentation and Reporting: l Maintain updated records of purchases, delivery schedules, invoices, and vendor details. l Prepare periodic reports on procurement activities, supplier performance, and costs. Integrity: Demonstrate honesty, openness, and a high level of integrity How to Apply Submit your application via the Google Form below by 16th June 2025 : https://forms.gle/BUPCitMGsxMm4AYa8 Important Notes: l Incomplete applications will not be considered. l Only shortlisted candidates will be contacted. l Applications will be reviewed on a rolling basis. Job Type: Full-time Benefits: Provident Fund Schedule: Day shift Work Location: In person

Position Name Head of Department (HOD) Department Working Women Hostels Position Type Full Time Organization YWCA of Delhi Location New Delhi, INDIA ONLY WOMEN CANDIDATES TO APPLY This is a RESIDENTIAL position. The selected candidate will be required to stay full time on campus. About the Organization: Established in 1912, YWCA of Delhi is a leading women’s organization working for women’s right and empowerment, Affiliated with the World YWCA through the National Body, YWCA of India. YWCA of Delhi, provides safe residential space for women through its Working Women’s Hostels and Shelter Homes. It works towards social and economic empowerment of women through skill training and promoting gender equality, child rights, youth leadership, addressing violence against women and creating awareness on rights and entitlements. About the Role: The Head of Department will be responsible for overall management and efficient working of both the hostels 1. Centenary Hostel for Working Women (CHWW) at Ashoka Road, New Delhi 2. Jasola Working Women Hostel (JWWH) at Jasola, New Delhi, in collaboration with National Commission for Women, Govt. Of India. The HOD will be responsible to provide and maintain safe and secure residence and environment to the working women. She would be responsible to oversee all operational aspects, manage emergencies, and maintain high service standards in line with regulatory requirements and organizational policies. Key Responsibilities : · Manage accommodation/ Hostels ensuring safety and security of women · Strong coordination with Govt. Agencies · Ensure timely renewals of all applicable hostel licenses and compliances. · Ensure compliance with health, safety, and regulatory standards. · Ensure timely procurement, payments, arrears and bill submission to Accounts Dept. · Oversee property maintenance, repairs and upkeep · Supervise staff, catering, cleaning/ housekeeping, security and maintenance teams · Ensure resident welfare, including provision of counselling services where needed. · Address and resolve residents’ issues promptly. · Drive strategies to maintain high hostel occupancy and implement marketing plans. · Managing staff rotas to ensure effective 24-hour/7day cover in the hostel. · Dealing with Governing Committee of the Department, suggest new interventions and present matters for approval · Monitoring discipline and daily attendance of residents. · To arrange regular meetings with the Hostel Residents and issue notices regarding hostel affairs and attend the same. · Performing additional work assigned by the organization. Desirable :Educational Qualifications, Experience and Skills: · Age - 35 years and above · A post-graduate degree with relevant experience (in any field e.g. administration, hospitality,etc.) · Minimum 5 years of independent managerial experience in hostel facility operations or a similar residential establishment. · Strong leadership, organizational and decision making abilities. · Excellent communication, interpersonal, and conflict resolution skills. · Financial planning, budgeting, and reporting abilities. · Proficiency in dealing with government institutions and external agencies · Self motivated, organized and goal oriented · Respect for people's privacy, diversity and lifestyle choices · Capacity to handle crisis situations/ emergencies and resolve conflicts with calm, confidence and empathy. · Ability to lead the team of different disciplines, organizing, overseeing, allocation of tasks, to optimize the available facilities, spaces and resources. · Market awareness with the ability to recommend operational improvements or new initiatives. How to Apply Please provide your details through the below google form link. https://forms.gle/f9NinnTEsFjmhTgJ8 and upload your most recent resume and a cover letter justifying why do you consider yourself the right fit for the position (in 250 - 300 words) on or before 07 July 2025. Important Notes: 1. Please mention the position name – ‘HOD – HOSTELS’ in the subject line. 2. Incomplete applications will not be considered 3. Only shortlisted candidates will be contacted 4. Applications will be reviewed as we receive them Job Type: Full-time Benefits: Provident Fund Work Location: In person

Position Name Head of Department (HOD) Department Working Women Hostels Position Type Full Time Organization YWCA of Delhi Location New Delhi, INDIA ONLY WOMEN CANDIDATES TO APPLY This is a RESIDENTIAL position. The selected candidate will be required to stay full time on campus. About the Organization: Established in 1912, YWCA of Delhi is a leading women’s organization working for women’s right and empowerment, Affiliated with the World YWCA through the National Body, YWCA of India. YWCA of Delhi, provides safe residential space for women through its Working Women’s Hostels and Shelter Homes. It works towards social and economic empowerment of women through skill training and promoting gender equality, child rights, youth leadership, addressing violence against women and creating awareness on rights and entitlements. About the Role: The Head of Department will be responsible for overall management and efficient working of both the hostels 1. Centenary Hostel for Working Women (CHWW) at Ashoka Road, New Delhi 2. Jasola Working Women Hostel (JWWH) at Jasola, New Delhi, in collaboration with National Commission for Women, Govt. Of India. The HOD will be responsible to provide and maintain safe and secure residence and environment to the working women. She would be responsible to oversee all operational aspects, manage emergencies, and maintain high service standards in line with regulatory requirements and organizational policies. Key Responsibilities : · Manage accommodation/ Hostels ensuring safety and security of women · Strong coordination with Govt. Agencies · Ensure timely renewals of all applicable hostel licenses and compliances. · Ensure compliance with health, safety, and regulatory standards. · Ensure timely procurement, payments, arrears and bill submission to Accounts Dept. · Oversee property maintenance, repairs and upkeep · Supervise staff, catering, cleaning/ housekeeping, security and maintenance teams · Ensure resident welfare, including provision of counselling services where needed. · Address and resolve residents’ issues promptly. · Drive strategies to maintain high hostel occupancy and implement marketing plans. · Managing staff rotas to ensure effective 24-hour/7day cover in the hostel. · Dealing with Governing Committee of the Department, suggest new interventions and present matters for approval · Monitoring discipline and daily attendance of residents. · To arrange regular meetings with the Hostel Residents and issue notices regarding hostel affairs and attend the same. · Performing additional work assigned by the organization. Desirable :Educational Qualifications, Experience and Skills: · Age - 35 years and above · A post-graduate degree with relevant experience (in any field e.g. administration, hospitality,etc.) · Minimum 5 years of independent managerial experience in hostel facility operations or a similar residential establishment. · Strong leadership, organizational and decision making abilities. · Excellent communication, interpersonal, and conflict resolution skills. · Financial planning, budgeting, and reporting abilities. · Proficiency in dealing with government institutions and external agencies · Self motivated, organized and goal oriented · Respect for people's privacy, diversity and lifestyle choices · Capacity to handle crisis situations/ emergencies and resolve conflicts with calm, confidence and empathy. · Ability to lead the team of different disciplines, organizing, overseeing, allocation of tasks, to optimize the available facilities, spaces and resources. · Market awareness with the ability to recommend operational improvements or new initiatives. How to Apply Please provide your details through the below google form link. https://forms.gle/f9NinnTEsFjmhTgJ8 and upload your most recent resume and a cover letter justifying why do you consider yourself the right fit for the position (in 250 - 300 words) on or before 07 July 2025. Important Notes: 1. Please mention the position name – ‘HOD – HOSTELS’ in the subject line. 2. Incomplete applications will not be considered 3. Only shortlisted candidates will be contacted 4. Applications will be reviewed as we receive them Job Type: Full-time Benefits: Provident Fund Work Location: In person

Job Title Community Coordinator Post Type Project Based Organisation YWCA of Delhi Department Community Development Program Location Sangam Vihar, South Delhi (Community Based) Report to HOD Working Hours 8 hrs Renumerations 25000/- pm ROLE PURPOSE: The Coordinator will lead the implementation, monitoring, and day-to-day management of the Community Development Program at the Sangam Vihar community. Serving as the key link between the YWCA of Delhi and the local community, the Coordinator will ensure effective program delivery, case management, documentation, team supervision, and smooth centre operations. This role demands strong leadership to drive community engagement, promote education and protection, and empower marginalized groups & their inclusion while building systems and relationships that support long-term impact and sustainability. KEY RESPONSIBILITIES Program Implementation & Community Engagement Ø Independently & with team conduct household and community visits for needs assessment, outreach, awareness, and rapport building. Ø Ensure every household is reached and engaged through regular field visits. Ø Mobilize women, children, and adolescents for education, health, protection, legal aid, and livelihood programs. Ø Facilitate group formation and strengthening of community-based organizations (e.g., women’s groups, children’s clubs, adolescent and support groups). Ø Conduct awareness sessions on women & children’s rights, Gender based violence, Sexual Reproductive Health Rights, protection laws, and access to services etc.. Case Management & Referrals Ø Identify, register, and manage cases of domestic violence, child abuse, neglect, and other forms of exploitation. Ø Provide in-house counselling and psycho-social support to affected individuals. Ø Assist survivors in filing complaints or FIRs; accompany them to Police Stations, CWC, DCPU, and legal authorities. Ø Ensure proper follow-up and closure of all referral cases; maintain detailed case records and registers. Ø Build and maintain strong working relationships with CWC, Police, Women Help Desks, SDM offices, DCPU, Government schools, MLAs, faith-based leaders and other key stakeholders. Education, Skill Development & Youth Engagement Ø Oversee and support all education and skill-based programs at the centre, including Foundation and Preparatory classes conducted by the Community Mobiliser, and Middle and Senior-level classes led by the Coordinator. Ensure age-appropriate curriculum planning with the HoD, monitor student progress, and address learning gaps to improve retention. Ø Ensure quality teaching, discipline, and consistent attendance of children enrolled in the learning program. Ø Plan and facilitate special sessions such as career awareness, life skills, and activity-based learning for children and youth. Ø Lead or coordinate skill-based learning programs for children, youth, and women such as craftwork, cutting, tailoring, and other vocational trainings, based on community needs and program priorities. Ø Mobilize local resources (in-kind or financial) through community engagement, local partnerships, and networking. Ø Encourage participation and long-term engagement of learners in both education and livelihood programs to promote self-reliance and empowerment. Centre & Team Management Ø Take full responsibility for the functioning of the community resource centre, ensuring it remains a clean, safe, and inclusive space for women and children. Ø Manage operational needs, generate and track requests related to rent, electricity, internet, water, and other essentials; ensure timely bill payments and maintenance. Ø Supervise and guide the field team, including community mobilisers, volunteers, instructors, and support staff. Ø Review daily reports submitted by team members and provide timely feedback. Ø Conduct weekly team meetings and prepare monthly activity plans for submission to the HOD. Ø Ensure all center-based registers, attendance logs, and stock records are updated and maintained. Documentation, Reporting & Communication Ø Maintain daily reporting records and compile monthly reports, including case stories, success stories, and field learnings. Ø Track financial activities related to the centre, record expenses, maintain receipts, and support monthly expenditure statements (both manual and digital). Ø Take advances as per the approved program plan, ensure timely and appropriate utilization of funds in line with the planned activities, maintain records of expenses, and complete financial settlements as per organizational procedures. Ø Communicate all major activities, events, and updates to the HOD through timely emails. Ø Contribute to budget planning and project proposals based on community needs. Ø Visit the head office as required for meetings, reporting, and planning sessions, events as required. Livelihood & Resource Mobilization Ø Form & strengthen women livelihood groups and production units. Ø Ensure quality control of products, maintain inventory, track stock movement, and manage production records. Ø Coordinate sales and promotion of products through exhibitions, sales drives, or local channels. Ø Generate local support and resources, liaise with MLAs, SDM offices, like minded NGOs or CSR channels for training, infrastructure, or material needs. Ø Create linkages with government schools, skill development departments, and relevant schemes for community benefit. Desirable: Educational Qualifications, Experience and Skills: · A graduate degree preferable in social work/ sociology · At least 2-5 yrs of experience Skills & Personal Attributes Strong communication skills in Hindi (verbal/written); basic proficiency in English Confident in community engagement, counselling, and networking Working knowledge of MS Office, email, and digital tools Understanding of government schemes, child protection, women rights and local governance Honest, punctual, and demonstrates high integrity Strong leadership with the ability to guide and motivate a team Able to work independently and collaboratively with a team Self-driven, open to feedback, and committed to continuous learning Empathetic, culturally sensitive, and composed during crises Takes initiative and ownership of responsibilities How to Apply · Please provide your details through the below google form link. https://forms.gle/fyyXEfJCKK9jW3A38 and upload your most recent resume on or before 30th July 2025. Email id – [email protected] Important Notes: 1. Incomplete applications will not be considered 2. Only shortlisted candidates will be contacted 3. Applications will be reviewed as we receive them Job Type: Full-time Pay: ₹25,000.00 per month Work Location: In person Application Deadline: 31/07/2025

Job Title Community Mobilizer Post Type Project Based Organisation YWCA of Delhi Department Community Development Program Location Mangolpuri, Delhi Report to Community Coordinator Working Hours 8 hrs Renumeration 10000/- ROLE PURPOSE: The Community Mobiliser plays a key role in driving community-focused initiatives by engaging with local residents, especially the most marginalized groups, including women, children, and the poorest of the poor, identifying their needs, encouraging their participation, and linking them to relevant YWCA programs and services. The role also involves supporting the coordinator in implementing activities both at the community level and at the Community Resource Centre to ensure inclusive development and empowerment. KEY RESPONSIBILITIES Ø Independently & with team conduct home and community visits to carry out surveys, needs assessments, and community profiling; identify real and underlying issues; assess access to services; mobilize participants, especially in areas related to education, health, entitlements, and protection, and conduct regular follow-up visits as required. Ø Identify and report cases of violence, abuse, neglect, or exploitation of women and children during visits and assist affected individuals in accessing appropriate support services (e.g., Police, Child Welfare Committee (CWC), Childline). Ø Facilitate the enrolment of out-of-school children and support them through school admission processes. Ø Conduct and assist in Foundation and Preparatory education classes , helping children strengthen basic literacy, numeracy, and school readiness skills. Ø Mobilize participants for all center-based and field programs, including meetings, trainings, awareness sessions, and special events. Ø Identify and select participants based on the specific requirements of each program or activity. Ø Prepare and maintain participant lists in advance , ensuring alignment with target numbers and program goals. Ø Reach out to participants through home visits, phone calls, or group meetings to invite them and confirm attendance. Ø Ensure classroom or venue readiness before the session begins, including seating arrangements and materials, so that the coordinator or facilitator can begin without delays. Ø Take attendance and collect signatures from participants during the program. Ø Enter post-event data accurately into digital or manual records (e.g., Excel, Google Sheets) for documentation and reporting purposes. Ø Build strong relationships within the community , regularly engaging with women’s groups, adolescent groups, and other stakeholders to ensure long-term participation and trust. Ø Facilitate regular group meetings and maintain ongoing engagement with community-based organizations (CBOs), families, and local service actors. Ø Maintain daily records of field visits, program participation, and other activities in both manual registers and digital formats (e.g., Excel or Google Sheets). Ø Submit daily and monthly reports to the coordinator and support the compilation of the overall monthly report for the Head of Department (HOD). Ø Support the Centre Coordinator in implementing all center-level and field-based activities, including outreach, documentation, and monitoring. Ø Participate in internal meetings and trainings to strengthen field-based knowledge and skills. Desirable :Educational Qualifications, Experience and Skills: · Candidate must have completed Sr. Secondary (12th pass) · At least 2-5 yrs of experience in community-based work, preferably with women and children in NGO or development sectors · Skills: · Strong communication skills, both speaking and listening · Basic understanding of community dynamics , local governance, and access to schemes · Comfortable with data entry , mobile apps, Excel, and basic computer work Key Personal Attributes: · Honest, punctual, and self-driven · Able to work independently and in a team · Respectful of community culture, beliefs, and diversity · Patient and empathetic with vulnerable individuals and families · Eager to learn, adaptable, and open to feedback · Takes initiative and responsibility for self-growth and learning · Reflective and committed to continuous improvement How to Apply · Please provide your details through the below google form link. https://forms.gle/AEzRzHMdmbc1Nwfh8 and upload your most recent resume on or before 30th July 2025. Email id – [email protected] Important Notes: · Incomplete applications will not be considered · Only shortlisted candidates will be contacted · Applications will be reviewed as we receive them Job Type: Full-time Pay: ₹10,000.00 per month Work Location: In person Application Deadline: 31/07/2025

Job Title Community Coordinator Post Type Project Based Organisation YWCA of Delhi Department Community Development Program Location Sangam Vihar, South Delhi (Community Based) Report to HOD Working Hours 8 hrs Renumerations 25000/- pm ROLE PURPOSE: The Coordinator will lead the implementation, monitoring, and day-to-day management of the Community Development Program at the Sangam Vihar community. Serving as the key link between the YWCA of Delhi and the local community, the Coordinator will ensure effective program delivery, case management, documentation, team supervision, and smooth centre operations. This role demands strong leadership to drive community engagement, promote education and protection, and empower marginalized groups & their inclusion while building systems and relationships that support long-term impact and sustainability. KEY RESPONSIBILITIES Program Implementation & Community Engagement Ø Independently & with team conduct household and community visits for needs assessment, outreach, awareness, and rapport building. Ø Ensure every household is reached and engaged through regular field visits. Ø Mobilize women, children, and adolescents for education, health, protection, legal aid, and livelihood programs. Ø Facilitate group formation and strengthening of community-based organizations (e.g., women’s groups, children’s clubs, adolescent and support groups). Ø Conduct awareness sessions on women & children’s rights, Gender based violence, Sexual Reproductive Health Rights, protection laws, and access to services etc.. Case Management & Referrals Ø Identify, register, and manage cases of domestic violence, child abuse, neglect, and other forms of exploitation. Ø Provide in-house counselling and psycho-social support to affected individuals. Ø Assist survivors in filing complaints or FIRs; accompany them to Police Stations, CWC, DCPU, and legal authorities. Ø Ensure proper follow-up and closure of all referral cases; maintain detailed case records and registers. Ø Build and maintain strong working relationships with CWC, Police, Women Help Desks, SDM offices, DCPU, Government schools, MLAs, faith-based leaders and other key stakeholders. Education, Skill Development & Youth Engagement Ø Oversee and support all education and skill-based programs at the centre, including Foundation and Preparatory classes conducted by the Community Mobiliser, and Middle and Senior-level classes led by the Coordinator. Ensure age-appropriate curriculum planning with the HoD, monitor student progress, and address learning gaps to improve retention. Ø Ensure quality teaching, discipline, and consistent attendance of children enrolled in the learning program. Ø Plan and facilitate special sessions such as career awareness, life skills, and activity-based learning for children and youth. Ø Lead or coordinate skill-based learning programs for children, youth, and women such as craftwork, cutting, tailoring, and other vocational trainings, based on community needs and program priorities. Ø Mobilize local resources (in-kind or financial) through community engagement, local partnerships, and networking. Ø Encourage participation and long-term engagement of learners in both education and livelihood programs to promote self-reliance and empowerment. Centre & Team Management Ø Take full responsibility for the functioning of the community resource centre, ensuring it remains a clean, safe, and inclusive space for women and children. Ø Manage operational needs, generate and track requests related to rent, electricity, internet, water, and other essentials; ensure timely bill payments and maintenance. Ø Supervise and guide the field team, including community mobilisers, volunteers, instructors, and support staff. Ø Review daily reports submitted by team members and provide timely feedback. Ø Conduct weekly team meetings and prepare monthly activity plans for submission to the HOD. Ø Ensure all center-based registers, attendance logs, and stock records are updated and maintained. Documentation, Reporting & Communication Ø Maintain daily reporting records and compile monthly reports, including case stories, success stories, and field learnings. Ø Track financial activities related to the centre, record expenses, maintain receipts, and support monthly expenditure statements (both manual and digital). Ø Take advances as per the approved program plan, ensure timely and appropriate utilization of funds in line with the planned activities, maintain records of expenses, and complete financial settlements as per organizational procedures. Ø Communicate all major activities, events, and updates to the HOD through timely emails. Ø Contribute to budget planning and project proposals based on community needs. Ø Visit the head office as required for meetings, reporting, and planning sessions, events as required. Livelihood & Resource Mobilization Ø Form & strengthen women livelihood groups and production units. Ø Ensure quality control of products, maintain inventory, track stock movement, and manage production records. Ø Coordinate sales and promotion of products through exhibitions, sales drives, or local channels. Ø Generate local support and resources, liaise with MLAs, SDM offices, like minded NGOs or CSR channels for training, infrastructure, or material needs. Ø Create linkages with government schools, skill development departments, and relevant schemes for community benefit. Desirable: Educational Qualifications, Experience and Skills: · A graduate degree preferable in social work/ sociology · At least 2-5 yrs of experience Skills & Personal Attributes Strong communication skills in Hindi (verbal/written); basic proficiency in English Confident in community engagement, counselling, and networking Working knowledge of MS Office, email, and digital tools Understanding of government schemes, child protection, women rights and local governance Honest, punctual, and demonstrates high integrity Strong leadership with the ability to guide and motivate a team Able to work independently and collaboratively with a team Self-driven, open to feedback, and committed to continuous learning Empathetic, culturally sensitive, and composed during crises Takes initiative and ownership of responsibilities How to Apply · Please provide your details through the below google form link. https://forms.gle/fyyXEfJCKK9jW3A38 and upload your most recent resume on or before 30th July 2025. Email id – jobs@ywcaofdelhi.org Important Notes: 1. Incomplete applications will not be considered 2. Only shortlisted candidates will be contacted 3. Applications will be reviewed as we receive them Job Type: Full-time Pay: ₹25,000.00 per month Work Location: In person Application Deadline: 31/07/2025

Job Title Community Mobilizer Post Type Project Based Organisation YWCA of Delhi Department Community Development Program Location Mangolpuri, Delhi Report to Community Coordinator Working Hours 8 hrs Renumeration 10000/- ROLE PURPOSE: The Community Mobiliser plays a key role in driving community-focused initiatives by engaging with local residents, especially the most marginalized groups, including women, children, and the poorest of the poor, identifying their needs, encouraging their participation, and linking them to relevant YWCA programs and services. The role also involves supporting the coordinator in implementing activities both at the community level and at the Community Resource Centre to ensure inclusive development and empowerment. KEY RESPONSIBILITIES Ø Independently & with team conduct home and community visits to carry out surveys, needs assessments, and community profiling; identify real and underlying issues; assess access to services; mobilize participants, especially in areas related to education, health, entitlements, and protection, and conduct regular follow-up visits as required. Ø Identify and report cases of violence, abuse, neglect, or exploitation of women and children during visits and assist affected individuals in accessing appropriate support services (e.g., Police, Child Welfare Committee (CWC), Childline). Ø Facilitate the enrolment of out-of-school children and support them through school admission processes. Ø Conduct and assist in Foundation and Preparatory education classes , helping children strengthen basic literacy, numeracy, and school readiness skills. Ø Mobilize participants for all center-based and field programs, including meetings, trainings, awareness sessions, and special events. Ø Identify and select participants based on the specific requirements of each program or activity. Ø Prepare and maintain participant lists in advance , ensuring alignment with target numbers and program goals. Ø Reach out to participants through home visits, phone calls, or group meetings to invite them and confirm attendance. Ø Ensure classroom or venue readiness before the session begins, including seating arrangements and materials, so that the coordinator or facilitator can begin without delays. Ø Take attendance and collect signatures from participants during the program. Ø Enter post-event data accurately into digital or manual records (e.g., Excel, Google Sheets) for documentation and reporting purposes. Ø Build strong relationships within the community , regularly engaging with women’s groups, adolescent groups, and other stakeholders to ensure long-term participation and trust. Ø Facilitate regular group meetings and maintain ongoing engagement with community-based organizations (CBOs), families, and local service actors. Ø Maintain daily records of field visits, program participation, and other activities in both manual registers and digital formats (e.g., Excel or Google Sheets). Ø Submit daily and monthly reports to the coordinator and support the compilation of the overall monthly report for the Head of Department (HOD). Ø Support the Centre Coordinator in implementing all center-level and field-based activities, including outreach, documentation, and monitoring. Ø Participate in internal meetings and trainings to strengthen field-based knowledge and skills. Desirable :Educational Qualifications, Experience and Skills: · Candidate must have completed Sr. Secondary (12th pass) · At least 2-5 yrs of experience in community-based work, preferably with women and children in NGO or development sectors · Skills: · Strong communication skills, both speaking and listening · Basic understanding of community dynamics , local governance, and access to schemes · Comfortable with data entry , mobile apps, Excel, and basic computer work Key Personal Attributes: · Honest, punctual, and self-driven · Able to work independently and in a team · Respectful of community culture, beliefs, and diversity · Patient and empathetic with vulnerable individuals and families · Eager to learn, adaptable, and open to feedback · Takes initiative and responsibility for self-growth and learning · Reflective and committed to continuous improvement How to Apply · Please provide your details through the below google form link. https://forms.gle/AEzRzHMdmbc1Nwfh8 and upload your most recent resume on or before 30th July 2025. Email id – jobs@ywcaofdelhi.org Important Notes: · Incomplete applications will not be considered · Only shortlisted candidates will be contacted · Applications will be reviewed as we receive them Job Type: Full-time Pay: ₹10,000.00 per month Work Location: In person Application Deadline: 31/07/2025

Job Title Community Mobilizer Post Type Project Based Organisation YWCA of Delhi Department Community Development Program Location Mangolpuri, Delhi Report to Community Coordinator Working Hours 8 hrs Renumeration 10000/- ROLE PURPOSE: The Community Mobiliser plays a key role in driving community-focused initiatives by engaging with local residents, especially the most marginalized groups, including women, children, and the poorest of the poor, identifying their needs, encouraging their participation, and linking them to relevant YWCA programs and services. The role also involves supporting the coordinator in implementing activities both at the community level and at the Community Resource Centre to ensure inclusive development and empowerment. KEY RESPONSIBILITIES Ø Independently & with team conduct home and community visits to carry out surveys, needs assessments, and community profiling; identify real and underlying issues; assess access to services; mobilize participants, especially in areas related to education, health, entitlements, and protection, and conduct regular follow-up visits as required. Ø Identify and report cases of violence, abuse, neglect, or exploitation of women and children during visits and assist affected individuals in accessing appropriate support services (e.g., Police, Child Welfare Committee (CWC), Childline). Ø Facilitate the enrolment of out-of-school children and support them through school admission processes. Ø Conduct and assist in Foundation and Preparatory education classes , helping children strengthen basic literacy, numeracy, and school readiness skills. Ø Mobilize participants for all center-based and field programs, including meetings, trainings, awareness sessions, and special events. Ø Identify and select participants based on the specific requirements of each program or activity. Ø Prepare and maintain participant lists in advance , ensuring alignment with target numbers and program goals. Ø Reach out to participants through home visits, phone calls, or group meetings to invite them and confirm attendance. Ø Ensure classroom or venue readiness before the session begins, including seating arrangements and materials, so that the coordinator or facilitator can begin without delays. Ø Take attendance and collect signatures from participants during the program. Ø Enter post-event data accurately into digital or manual records (e.g., Excel, Google Sheets) for documentation and reporting purposes. Ø Build strong relationships within the community , regularly engaging with women’s groups, adolescent groups, and other stakeholders to ensure long-term participation and trust. Ø Facilitate regular group meetings and maintain ongoing engagement with community-based organizations (CBOs), families, and local service actors. Ø Maintain daily records of field visits, program participation, and other activities in both manual registers and digital formats (e.g., Excel or Google Sheets). Ø Submit daily and monthly reports to the coordinator and support the compilation of the overall monthly report for the Head of Department (HOD). Ø Support the Centre Coordinator in implementing all center-level and field-based activities, including outreach, documentation, and monitoring. Ø Participate in internal meetings and trainings to strengthen field-based knowledge and skills. Desirable :Educational Qualifications, Experience and Skills: · Candidate must have completed Sr. Secondary (12th pass) · At least 2-5 yrs of experience in community-based work, preferably with women and children in NGO or development sectors · Skills: · Strong communication skills, both speaking and listening · Basic understanding of community dynamics , local governance, and access to schemes · Comfortable with data entry , mobile apps, Excel, and basic computer work Key Personal Attributes: · Honest, punctual, and self-driven · Able to work independently and in a team · Respectful of community culture, beliefs, and diversity · Patient and empathetic with vulnerable individuals and families · Eager to learn, adaptable, and open to feedback · Takes initiative and responsibility for self-growth and learning · Reflective and committed to continuous improvement How to Apply · Please provide your details through the below google form link. https://forms.gle/AEzRzHMdmbc1Nwfh8 and upload your most recent resume on or before 30th July 2025. Email id – jobs@ywcaofdelhi.org Important Notes: · Incomplete applications will not be considered · Only shortlisted candidates will be contacted · Applications will be reviewed as we receive them Job Type: Full-time Pay: ₹10,000.00 per month Work Location: In person Application Deadline: 31/07/2025

Job Title Community Coordinator Post Type Project Based Organisation YWCA of Delhi Department Community Development Program Location Sangam Vihar, South Delhi (Community Based) Report to HOD Working Hours 8 hrs Renumerations 25000/- pm ROLE PURPOSE: The Coordinator will lead the implementation, monitoring, and day-to-day management of the Community Development Program at the Sangam Vihar community. Serving as the key link between the YWCA of Delhi and the local community, the Coordinator will ensure effective program delivery, case management, documentation, team supervision, and smooth centre operations. This role demands strong leadership to drive community engagement, promote education and protection, and empower marginalized groups & their inclusion while building systems and relationships that support long-term impact and sustainability. KEY RESPONSIBILITIES Program Implementation & Community Engagement Ø Independently & with team conduct household and community visits for needs assessment, outreach, awareness, and rapport building. Ø Ensure every household is reached and engaged through regular field visits. Ø Mobilize women, children, and adolescents for education, health, protection, legal aid, and livelihood programs. Ø Facilitate group formation and strengthening of community-based organizations (e.g., women’s groups, children’s clubs, adolescent and support groups). Ø Conduct awareness sessions on women & children’s rights, Gender based violence, Sexual Reproductive Health Rights, protection laws, and access to services etc.. Case Management & Referrals Ø Identify, register, and manage cases of domestic violence, child abuse, neglect, and other forms of exploitation. Ø Provide in-house counselling and psycho-social support to affected individuals. Ø Assist survivors in filing complaints or FIRs; accompany them to Police Stations, CWC, DCPU, and legal authorities. Ø Ensure proper follow-up and closure of all referral cases; maintain detailed case records and registers. Ø Build and maintain strong working relationships with CWC, Police, Women Help Desks, SDM offices, DCPU, Government schools, MLAs, faith-based leaders and other key stakeholders. Education, Skill Development & Youth Engagement Ø Oversee and support all education and skill-based programs at the centre, including Foundation and Preparatory classes conducted by the Community Mobiliser, and Middle and Senior-level classes led by the Coordinator. Ensure age-appropriate curriculum planning with the HoD, monitor student progress, and address learning gaps to improve retention. Ø Ensure quality teaching, discipline, and consistent attendance of children enrolled in the learning program. Ø Plan and facilitate special sessions such as career awareness, life skills, and activity-based learning for children and youth. Ø Lead or coordinate skill-based learning programs for children, youth, and women such as craftwork, cutting, tailoring, and other vocational trainings, based on community needs and program priorities. Ø Mobilize local resources (in-kind or financial) through community engagement, local partnerships, and networking. Ø Encourage participation and long-term engagement of learners in both education and livelihood programs to promote self-reliance and empowerment. Centre & Team Management Ø Take full responsibility for the functioning of the community resource centre, ensuring it remains a clean, safe, and inclusive space for women and children. Ø Manage operational needs, generate and track requests related to rent, electricity, internet, water, and other essentials; ensure timely bill payments and maintenance. Ø Supervise and guide the field team, including community mobilisers, volunteers, instructors, and support staff. Ø Review daily reports submitted by team members and provide timely feedback. Ø Conduct weekly team meetings and prepare monthly activity plans for submission to the HOD. Ø Ensure all center-based registers, attendance logs, and stock records are updated and maintained. Documentation, Reporting & Communication Ø Maintain daily reporting records and compile monthly reports, including case stories, success stories, and field learnings. Ø Track financial activities related to the centre, record expenses, maintain receipts, and support monthly expenditure statements (both manual and digital). Ø Take advances as per the approved program plan, ensure timely and appropriate utilization of funds in line with the planned activities, maintain records of expenses, and complete financial settlements as per organizational procedures. Ø Communicate all major activities, events, and updates to the HOD through timely emails. Ø Contribute to budget planning and project proposals based on community needs. Ø Visit the head office as required for meetings, reporting, and planning sessions, events as required. Livelihood & Resource Mobilization Ø Form & strengthen women livelihood groups and production units. Ø Ensure quality control of products, maintain inventory, track stock movement, and manage production records. Ø Coordinate sales and promotion of products through exhibitions, sales drives, or local channels. Ø Generate local support and resources, liaise with MLAs, SDM offices, like minded NGOs or CSR channels for training, infrastructure, or material needs. Ø Create linkages with government schools, skill development departments, and relevant schemes for community benefit. Desirable: Educational Qualifications, Experience and Skills: · A graduate degree preferable in social work/ sociology · At least 2-5 yrs of experience Skills & Personal Attributes Strong communication skills in Hindi (verbal/written); basic proficiency in English Confident in community engagement, counselling, and networking Working knowledge of MS Office, email, and digital tools Understanding of government schemes, child protection, women rights and local governance Honest, punctual, and demonstrates high integrity Strong leadership with the ability to guide and motivate a team Able to work independently and collaboratively with a team Self-driven, open to feedback, and committed to continuous learning Empathetic, culturally sensitive, and composed during crises Takes initiative and ownership of responsibilities How to Apply · Please provide your details through the below google form link. https://forms.gle/fyyXEfJCKK9jW3A38 and upload your most recent resume on or before 30th July 2025. Email id – jobs@ywcaofdelhi.org Important Notes: 1. Incomplete applications will not be considered 2. Only shortlisted candidates will be contacted 3. Applications will be reviewed as we receive them Job Type: Full-time Pay: ₹25,000.00 per month Work Location: In person Application Deadline: 31/07/2025