Developing and Implementing CRM Strategies: Creating and executing strategies to improve customer retention, satisfaction, and loyalty. Managing CRM Systems: Overseeing the CRM system and customer databases, ensuring they are effectively managed and updated. Analyzing Customer Data: Analyzing customer behavior and data to identify trends, measure campaign effectiveness, and personalize interactions. Collaborating with Teams: Working with sales, marketing, and other departments to ensure a unified customer experience and align CRM goals with overall business objectives. Managing Customer Relationships: Handling customer inquiries, complaints, and feedback efficiently and professionally. Identifying Opportunities for Improvement: Identifying areas for process improvement and innovation in customer service and engagement. Staying Updated on Industry Trends: Keeping abreast of the latest CRM technologies and best practices to drive competitive advantage. Supervising CRM Teams: Providing leadership, training, and mentorship to CRM team members. Measuring Campaign Effectiveness: Tracking and analyzing the performance of CRM campaigns and initiatives to optimize results. Job Type: Full-time Pay: ₹9,945.12 - ₹16,012.93 per month Schedule: Day shift Language: English (Preferred) Work Location: In person Speak with the employer +91 8817400546
Staff Management Customer Service Inventory Management Sales Performance Store Operations Reporting Problem Solving Retail Knowledge Job Type: Full-time Pay: ₹15,579.85 - ₹33,826.45 per month Schedule: Day shift Supplemental Pay: Performance bonus Work Location: In person
Developing and Implementing Marketing Strategies: Creating comprehensive marketing plans aligned with overall business goals, including target audience identification, positioning, and messaging. Managing Marketing Budgets: Allocating resources effectively across different marketing activities and campaigns, while tracking expenses and ROI. Overseeing Marketing Campaigns: Leading the execution of marketing initiatives across various channels, such as digital marketing, social media, email, content marketing, and traditional advertising. Conducting Market Research and Analysis: Analyzing market trends, consumer behavior, and competitor activities to identify opportunities and inform marketing strategies. Managing Marketing Teams: Leading and motivating a team of marketing professionals, providing guidance, and fostering collaboration. Brand Management: Ensuring consistent brand messaging and形象 across all marketing materials and channels. Content Creation and Management: Overseeing the creation of marketing content, including website copy, blog posts, social media updates, and other promotional materials. Performance Monitoring and Reporting: Tracking key performance indicators (KPIs) and generating reports to assess the effectiveness of marketing campaigns and make data-driven adjustments. Relationship Management: Building and maintaining relationships with internal stakeholders, external agencies, and vendors. Job Type: Full-time Pay: ₹10,086.00 - ₹20,055.15 per month Schedule: Day shift Supplemental Pay: Performance bonus Work Location: In person