Yuv International

Job Title: Customer & Management Coordinator cum Executive Assistant to Director Job Location: Indore Job Type: Full-time Job Summary: We are seeking a dynamic and proactive professional to coordinate between the management and customers in our Import Services business. The ideal candidate will be responsible for maintaining seamless communication with customers, updating them on Import shipment details, handling IndiaMART inquiries, and supporting sales conversions. This role also includes acting as the personal assistant to the Director, managing schedules, follow-ups, and strategic coordination. Key Responsibilities: Customer & Business Coordination:  Update customers with shipment tracking, delivery schedules, and other relevant details.  Address customer queries, gather requirements, and resolve issues in coordination with the management.  Maintain customer satisfaction by providing timely and professional responses.  Actively manage IndiaMART leads and inquiries to convert them into business opportunities.  Track and follow up on customer orders, payments, and service feedback. Sales & CRM Support:  Respond to IndiaMART and other platform leads in a timely and persuasive manner.  Engage potential customers over calls, emails, and WhatsApp for lead conversion.  Maintain a record of customer interactions and report lead conversion status to management. Management Liaison:  Relay customer requirements, problems, and suggestions to the management for timely solutions.  Work closely with internal departments (logistics, accounts, operations) to ensure smooth service delivery. Executive Assistant to Director:  Manage Director’s schedule, arrange meetings, appointments, and calls.  Prepare reports, business summaries, and follow-up sheets as instructed.  Handle confidential information with discretion.  Provide administrative support in decision-making and day-to-day operational tasks. Job Type: Full-time Pay: Up to ₹300,000.00 per year Schedule: Day shift Supplemental Pay: Yearly bonus Work Location: In person