Company Description Yuasa Trading India Pvt. Ltd., a subsidiary of YUASA Trading Co. Ltd Japan, is a dynamic player in the trading industry with a history dating back to 1666. Headquartered in Gurgaon, Haryana, and established in April 2011, Yuasa Trading India serves various sectors nationwide with a strategic presence in key industrial hubs such as Bangalore, Pune, and Delhi NCR. The company offers a comprehensive product portfolio, including high-precision machine tools, automation solutions, industrial equipment, and special purpose machines. Yuasa Trading India is committed to providing excellent support, technical assistance, and training programs to its diverse clientele across automotive, semiconductor, aerospace, electronics, and healthcare industries. Role Description This is on-site role for a Sales Support executive located in Gurugram. The Sales Support staff will be responsible for supporting the sales team by managing customer interactions, providing excellent customer service, ensuring customer satisfaction, and handling administrative tasks. Daily tasks include processing orders, preparing quotations, maintaining customer records, coordinating with other departments, and resolving customer inquiries promptly. This is a desk job Qualifications Preparing the quotations, invoices, and other documents related to Sales and interacting with Customers/ suppliers would be 90% of this job profile Interpersonal Skills and Communication skills Customer Support, Customer Service, and Customer Satisfaction skills Proficiency in using CRM software and Microsoft Office Suite Strong organizational and multitasking abilities Attention to detail and problem-solving skills Ability to work efficiently in a team environment and independently Bachelor's degree in Business Administration, Marketing, or a related field Previous experience in a similar role is a plus Fluency in English; fluency in Remunerations: INR 25000~ 35000 pm Additional benefits/perks
Company Description Yuasa Trading India Pvt. Ltd., a subsidiary of YUASA Trading Co. Ltd Japan, is a dynamic and reliable player in the trading industry with a rich heritage of over 300 years. Established in April 2011 and headquartered in Gurgaon, Haryana, the company has a strong presence in key industrial hubs across India. Yuasa Trading India offers a comprehensive portfolio of high-quality products and services including machine tools, automation solutions, industrial equipment, and special-purpose machines. The company's commitment to excellence is reflected in its diverse clientele across various industries such as automotive, semiconductor, aerospace, electronics, metrology, and healthcare. Dedicated sales and service teams provide prompt and efficient customer support, backed by after-sales services, technical assistance, and training programs. Role Description This is a full-time on-site role for a Field Services Engineer specializing in HMC, VMC, and die casting machines, located in Gurugram. The Field Services Engineer will be responsible for providing field service to clients, troubleshooting technical issues, providing technical support, conducting preventive maintenance, and ensuring high levels of customer service. The role involves traveling to various client locations, diagnosing and repairing equipment, documenting service visits, and maintaining strong client relationships. Qualifications Experience in Field Service and Troubleshooting Technical Support and Preventive Maintenance skills Excellent Customer Service skills Strong problem-solving and analytical abilities Ability to work independently and in a team environment Excellent communication and interpersonal skills Bachelor’s degree in Mechanical Engineering, Electrical Engineering, or a related field Prior experience with HMC, VMC, and die casting machines is a plus