YOU Broadband India Ltd.

2 Job openings at YOU Broadband India Ltd.
Territory Sales Executive vadodara,gujarat 2 - 6 years INR Not disclosed On-site Full Time

You will be responsible for driving sales, acquiring new customers, and promoting broadband services in the assigned territories. Your main tasks will include actively prospecting and generating new sales leads through field visits, networking, and referrals. You will meet with potential customers to explain the benefits of our broadband products, conduct on-site sales presentations and demonstrations, and achieve monthly and quarterly sales targets. Additionally, you will be required to identify new business opportunities, track competitor activities, establish and maintain strong customer relationships, and provide regular updates on sales activities to management. Representing the company at local events and collecting customer feedback for continuous improvement will also be part of your role. Ideally, you should have previous experience in field sales, particularly in the telecom or broadband industry. Strong sales skills, excellent communication abilities, customer-centric approach, self-motivation, and tech-savviness are essential for success in this role. If you are passionate about helping customers find the right solutions, excel in explaining complex concepts in a simple manner, and are capable of working independently while managing time effectively, we encourage you to apply for this exciting opportunity.,

Help Desk Technician (IT) maharashtra 1 - 5 years INR Not disclosed On-site Full Time

As a Help Desk Technician (IT), you will be responsible for providing expert technical support for computer systems, software, and hardware to users through phone, email, or in-person interactions. Your tasks will include troubleshooting and resolving issues related to Windows OS, Microsoft Office, Internet Explorer, and various business applications. Additionally, you will be involved in installing, modifying, and repairing computer hardware and software, configuring and debugging desktop programs, and ensuring seamless Local Area Network (LAN) operations. Installing computer peripherals for users and following up with customers to ensure issue resolution will also be part of your responsibilities. To excel in this role, you should be proficient in Windows Professional OS (XP-10), Microsoft Office (all versions), Internet Explorer, business applications, TCP/IP, and networking fundamentals. Excellent communication, problem-solving, and decision-making skills are crucial, along with a strong work ethic, attention to detail, and exceptional customer service skills. You should have the ability to work both independently and collaboratively in a team environment. In addition to technical skills, being detail-oriented with the capacity to handle sensitive and confidential information is essential. You should thrive under pressure, meet deadlines effectively, and possess a proactive attitude as a team player. The ideal candidate for this position should hold a qualification of 12th grade or any graduate degree and have 1-2 years of experience in technical help desk support. The location for this role is in Mumbai (Marol).,