Location: Kottayam, Cochin Employment Type: (Full-time/evening shift) Industry: Overseas Education Requirements: ** Bachelors Degree in any field ** Experience: Freshers ** Language Skills: English, Malayalam
As a Client Services Officer at YESTE, your primary responsibility is to assist clients in navigating the Australian visa application process smoothly and efficiently. You will be the main point of contact for clients, providing them with clear and accurate guidance on visa requirements, updates on their applications, and addressing any concerns promptly and professionally. Your key responsibilities include conducting initial eligibility assessments based on client-provided information, ensuring completion of necessary documentation such as the Contract of Service, CIQ, and Health & Character Form, and organizing deposit requests through the Accounts department. You will also be responsible for providing clients with detailed document checklists, verifying the completeness of required documents, and notifying the Migration Agent of any concerns or issues that may arise during the application process. Client liaison is another crucial aspect of your role, where you will guide clients in obtaining necessary documents such as Police Clearance Certificates and medical clearances, prepare visa applications for review and approval, and ensure timely submission of final visa applications. Additionally, you will be required to coordinate with internal teams, including the Visa Processing Team Lead and the accountant, to ensure seamless financial and operational processes. Compliance with visa regulations and maintaining accurate records of client interactions, documents, and submissions are essential aspects of this role. You will be expected to provide daily status reports to management on visa submissions and collaborate with team members to address any challenges proactively. Key competencies for this role include a strong understanding of Australian visa regulations, excellent organizational and time-management skills, effective communication and interpersonal skills, high attention to detail, and proficiency in using CRM systems and document management tools. Your passion for delivering exceptional client service while ensuring compliance and accuracy in visa processing will make you an ideal candidate for this position. At YESTE, we prioritize privacy and confidentiality, and you must maintain the privacy of clients as well as the process, procedure, and data of the organization. Your dedication to upholding these values will contribute to the success of our team and the satisfaction of our clients.,
As a proactive HR Intern, you will drive value by supporting core recruitment workflows and enhancing candidate experience. Your strong communication skills, attention to detail, and willingness to learn fast in a high-velocity environment will be key to your success. **Key Responsibilities:** - Support end-to-end hiring activities, including: - Drafting and refining job descriptions - Posting vacancies across job portals and social channels - Screening applications and coordinating interviews - Engage with candidates professionally and maintain excellent communication throughout the hiring cycle. - Assist in onboarding documentation and coordination for new hires. - Maintain recruitment trackers, dashboards, and applicant data with accuracy. - Support employee communication initiatives as required. - Provide administrative support to the HR team on day-to-day tasks. **Required Skills & Competencies:** - Strong English communication skills - written and verbal. - High attention to detail, structured working style, and strong follow-through. - Ability to multitask and manage workflow in a deadline-driven environment. - Proficiency in MS Office (Word, Excel, PowerPoint). - Positive attitude and willingness to learn HR operations. **Eligibility Criteria:** - Graduate or pursuing final year in HR, Business Administration, or related discipline. - Prior internship exposure in HR is an advantage, but not mandatory. In addition to the above job responsibilities and qualifications, the company offers the following: - Hands-on exposure to real-time HR operations. - Opportunity to work closely with an experienced Team. - Learning pathways across recruitment, onboarding, and employee engagement. - Certificate of internship and potential for future employment based on performance.,