2.0 - 6.0 years

0 - 0 Lacs

pune, maharashtra

On-site

Role Overview: You will be responsible for providing effective technical support to the process and actively resolving client issues directly or through timely escalation to meet process SLAs. Key Responsibilities: - Handle migration/Test and turn-up tasks and installations in general to configure and delivery SDWAN site devices accordingly - Handle changes on SSR (Simple Service Request), delivering configuration on Cisco Viptela - Support 2nd line incidents related to SDWAN Products always cooperating with other levels of support in a high level - Build configuration for DyNS SDWAN Products eq.: Cisco Viptela according to SDWAN standards - Providing in-depth technical support to customers ...

Posted 3 weeks ago

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Sr Process Lead Wipro Limited

2.0 - 6.0 years

0 - 0 Lacs

pune, maharashtra

On-site

Role Overview: You will be responsible for providing effective technical support to the process and actively resolving client issues directly or through timely escalation to meet process SLAs. Key Responsibilities: - Handle migration/Test and turn-up tasks and installations in general to configure and deliver SDWAN site devices accordingly. - Handle changes on SSR (Simple Service Request), delivering configuration on Cisco Viptela. - Support 2nd line incidents related to SDWAN Products always cooperating with other levels of support in a high level. - Build configuration for DyNS SDWAN Products eq.: Cisco Viptela according to SDWAN standards. - Provide in-depth technical support to customers...

Posted 3 months ago

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