Job Summary: We are looking for a skilled Desktop Support Engineer to join our IT team. You will be responsible for maintaining and troubleshooting desktop hardware, software, and other IT equipment for end users. The ideal candidate should be customer-service oriented, with excellent problem-solving skills and technical expertise. Key Responsibilities: Provide technical support for desktops, laptops, printers, and mobile devices. Install, configure, and maintain hardware and software systems. Troubleshoot hardware and software issues via phone, remote tools, or in person. Respond to tickets and requests using the IT helpdesk system (e.g., ServiceNow, Jira, etc.). Manage user accounts, permissions, and credentials using Active Directory. Support Microsoft Office 365, Windows OS, and common business applications. Maintain inventory of IT assets and documentation of procedures. Collaborate with other IT team members to resolve complex issues. Ensure all systems and software are up to date with patches and updates. Set up and configure new hire equipment and onboarding. Requirements: Associate's or Bachelor's degree in IT, Computer Science, or related field (or equivalent experience). 1–3 years of desktop or IT support experience. Strong knowledge of Windows 10/11, Microsoft Office Suite, and basic networking. Familiarity with ticketing systems and remote support tools (e.g., TeamViewer, AnyDesk). Understanding of Active Directory, DHCP, DNS, and basic network troubleshooting. Excellent communication and interpersonal skills. Ability to prioritize and handle multiple tasks in a fast-paced environment. Preferred Qualifications: Certifications like CompTIA A+, Network+, Microsoft Certified Desktop Support Technician (MCDST), or ITIL are a plus. Experience with Mac OS, Linux, or mobile device management (MDM). Familiarity with SCCM, Intune, or imaging tools. Benefits: Competitive salary Paid time off and holidays Job Types: Full-time, Contractual / Temporary Contract length: 12 months Pay: ₹20,000.00 - ₹22,000.00 per month Benefits: Cell phone reimbursement Internet reimbursement Shift: Rotational shift Work Location: In person
Duties/Responsibilities: Location (Mehsana and Gandhinagar) 1. Coordination between pick – up centers, dispatch center and distribution centers. 2. Performs loading, unloading of trucks & containers, sorting of shipments and ensuring its timely completion. 3. Tracking of bags and Co-loader performance for the hub. 4. Monitoring and auditing of daily, weekly & monthly performance reports to ensure smooth execution of operations. 5. Preparation of various MIS reports like Inbound, outbound, RTO, and aging reports. 6. Maintaining the inventory of all the packaging materials and night storage orders. 7. Review current routings and seek for opportunities for cost savings. 8. Maintains proper connection between Hub and Last mile by managing fleet. 9. Handling a team of support staff. 10. Ensuring that the process is followed to minimalize loses at Hubs. Required Skills/Abilities: 1. Good Excel knowledge. 2. English and Regional Language fluency is Must. 3. Team Handling skills. 4. 3+ Years’ Experience Education Qualifications: - Graduate/Post Graduate Job Type: Full-time Pay: ₹15,000.00 - ₹30,000.00 per year Work Location: In person