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Anlage Infotech (India) P Ltd logo
Storage L2 Tech Engineer Anlage Infotech (India) P Ltd

4.0 - 8.0 years

0 Lacs

karnataka

On-site

As a Storage L2 Tech Engineer in Bangalore, you will be responsible for providing remote storage hardware and software support to MC Customers, Field CE's, Escalation Engineers, and Reseller/VAR. Your role will involve diagnosing and solving incidents/issues via phone and email, performing problem resolution, and interfacing with onsite engineers, account support managers, and escalation and elevation management. You will need to demonstrate a mission-critical mindset and work efficiently to identify the cause of the issue promptly. Key Responsibilities: - Provide immediate technical response and expertise in restoring customer high availability environments - Develop and document clear acti...

Posted 2 days ago

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