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SAP - Sr. Prod Compliance Associate - L3 Amazon

1 - 3 years

3 - 5 Lacs

Hyderabad

Work from Office

Key job responsibilities: Fulfil incoming requests following set Standard Operating Procedures (SOPs) and adhering to Service Level Agreements (SLAs) Maintain defined quality standards. Provide ideas, collaborate across internal teams and stakeholders for process improvement projects. Basic qualifications: Bachelors degree (preferably in Engineering or Business) 1 to 3 years of experience in data-driven business operations processes Business Process Outsourcing, Operations processes Advanced computer literacy in Microsoft Office applications, especially MS Excel Attention to detail and capability to work on multiple processes. Desire to work in a fast-paced, challenging environment and passion for delivering great customer experience Excellent analytical, problem solving and logical reasoning skills Excellent communication skills in written and oral English with the ability to converse in a professional and mature manner. Interest in e-Commerce/Online business Passion for innovation, automation and operational excellence Preferred qualifications: Database management and data analysis experience, including knowledge of SQL querying Knowledge of basic Programming Languages like Python, VB, HTML, XML feeds, Ability to write macros in MS Excel aimed at improving processes. Additional Information: Shifts: Rotational (it is a 24*7 shift environment and shifts are rotational - changes every 3-4 months') Weekly Off: Rotational two- consecutive day off (it is a 5-day working week with 2 consecutive days off. The off days changes every 3-4 months)

Posted 2 months ago

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