Technical Support Specialist Pylon Management Consulting

5.0 - 8.0 years

10 - 15 Lacs

bengaluru

Remote

Provide Tier 1 and Tier 2 technical support to global customers via phone, email, and support portals, ensuring timely and effective resolution. Troubleshoot technical issues related to CRM systems (e.g., Salesforce, Zoho, Zendesk) and ticketing tools (e.g., Jira, Confluence). Analyze and interpret logs, XML data, and API responses, and understand basic data synchronization flows to resolve customer issues. Act as the liaison between customers and internal teams, escalating issues where necessary and following through to resolution. Accurately document all support interactions and maintain detailed case records in the companys CRM and knowledge base. Stay calm and organized during high-volum...

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OPC UA server developer( C++ ) - CWR Golden Opportunities Pvt Ltd

4.0 - 9.0 years

7 - 17 Lacs

hyderabad

Work from Office

Job title: OPC UA server developer -CWR Candidate Specification: Minimum 4-9 years of experience Job Description: Job Summary: We are seeking a skilled C++ developer with hands-on experience in OPC UA server development to join our engineering team The ideal candidate will work on building and maintaining a high-availability, redundant OPC UA server infrastructure, including health monitoring, failover mechanisms, and inter-service communication over mesh and Ethernet networks Key Responsibilities : Design, develop, and maintain OPC UA server components using C++ Integrate and customize third-party OPC UA stacks (e.g., Unified Automation) Implement health monitoring and failover logic betwee...

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