Full job description We are looking for dynamic and detail-oriented individuals to join growing team in Pune. The ideal candidate should have excellent written communication skills, the ability to work in a fast-paced environment, and a willingness to adapt to rotational shifts. Key Responsibilities: Process customer requests and transactions accurately and efficiently. Ensure compliance with company policies and quality standards. Meet daily productivity and quality targets. Collaborate with team members to enhance process efficiency. Adapt to changing work processes and business needs. Requirements: Any graduate (freshers are welcome to apply). 0 to 1 year of experience in a BPO or customer service role. Strong written communication skills. Ability to work in rotational shifts and rotating week-offs. Basic computer proficiency and typing skills. Immediate joiners preferred. Job Types: Full-time, Permanent, Fresher Benefits: Health insurance Schedule: Night shift Rotational shift UK shift US shift Supplemental Pay: Overtime pay Performance bonus Ability to commute/relocate: 2nd floor, Saikar's Classic, High5 Building, Above Maharashtra Foods, Pan Card Club Rd, Baner Gaon, Baner, Pune, Maharashtra 411045 Reliably commute or planning to relocate before starting work (Required) Application Question(s): The salary package is between Rs 12,500 (for freshers) to Rs 16,666 (for experienced) . Are you ok with this salary? This is non negotiable Language: English (Must) Shift availability: Night Shift (Required) Overnight Shift (Required)