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3.0 - 5.0 years
4 - 8 Lacs
hyderabad
Work from Office
Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customers emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaint...
Posted 1 month ago
5.0 - 8.0 years
3 - 6 Lacs
hyderabad
Work from Office
Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customers emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaint...
Posted 1 month ago
3.0 - 5.0 years
3 - 6 Lacs
mumbai
Work from Office
Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customers emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaint...
Posted 1 month ago
5.0 - 8.0 years
6 - 10 Lacs
chennai
Remote
Contract duration- 6 months to 1 year (can be extendable) Responsible for creating new or converting existing automations for Citrix and VDI deployments. Develop automation scripts for configuration management, patching, and compliance. Generate detailed reports related to Citrix environment performance and compliance. Expertise in scripting using PowerShell for automation tasks. Hands-on experience with Ansible for infrastructure automation. Proficient in tools like Citrix Studio, Citrix Director, ControlUp for management and monitoring. Experience working with Citrix, VMware, Nutanix APIs for integration and automation.
Posted 1 month ago
8.0 - 13.0 years
12 - 22 Lacs
chennai
Work from Office
Role & responsibilities 8+ years of experience in Citrix administration in enterprise environments. Strong hands-on experience with Citrix XenApp and XenDesktop , Citrix ADC (NetScaler) , and Citrix Workspace . Proficiency in PowerShell scripting for automation and task management. Solid understanding of Windows Server , Active Directory , Group Policy , and DNS/DHCP . Experience with profile management tools (e.g., Citrix UPM, FSLogix). Familiarity with monitoring tools and performance tuning . Excellent problem-solving and analytical skills. Strong communication and documentation abilities.
Posted 1 month ago
5.0 - 8.0 years
4 - 8 Lacs
pune
Work from Office
Prefer Citrix Certified L3 professional with 8+ years of experience in Citrix technologies and working in a mid to large organization. Should have expertise on Citrix XenDesktop , XenApp Should have hand-on experience with Netscaler (firmware upgrade, certificate renewal and troubleshooting) Should have expertise on Appsense (setting up environment configurations & troubleshooting). Having knowledge for Appsense infra server migration and evergreen will be add-on advantage. should have good understanding for PowerShell scripting and other reporting tools for Citrix technologies. Should have expertise on Server Operating systems like Windows Server 2012/16/19. Should have significant knowledg...
Posted 1 month ago
0.0 - 2.0 years
0 Lacs
pune, maharashtra, india
Remote
Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today! Job Details Manages day-to-day security, network configuration, network operations over both private and public infrastructure, maintenance and troubleshooting of Security and Network Appliances Designs and develops voice, video, radio frequency, and/or data communications networks to ensure success in meeting end user...
Posted 2 months ago
3.0 years
0 Lacs
pune, maharashtra, india
On-site
Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today! Job Details Adminstrator II – Medallia Are you looking to make a difference in a patient’s life? At AmerisourceBergen, you will find an innovative and collaborative culture that is patient focused and dedicated to making a difference. As an organization, we are united in our responsibility to create healthier futures. ...
Posted 2 months ago
3.0 - 6.0 years
0 Lacs
pune, maharashtra, india
On-site
Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today! Job Details The System Administrator will support the Enterprise Risk Management department by managing and maintaining the Aravo third-party risk management SaaS solution. This role involves ensuring the system's optimal performance, configuring and customizing the platform to meet business needs, and providing techni...
Posted 2 months ago
4.0 - 8.0 years
4 - 7 Lacs
pune
Work from Office
We are seeking a highly skilled and innovative Product Developer to join our Release Engineering team. The ideal candidate will have a strong mainframe background in creating and maintaining build processes and automating mainframe applications. This role involves working on the development and maintenance of our internal processes to ensure efficient and reliable software delivery. Here is how, through this exciting role, YOU will contribute to BMC's and your own success: Assist in the development and optimization of build, install and automation systems for internal engineering processes. Code Pipeline administrator tasks including updating REXX and building/maintaining ISPF modules. Suppo...
Posted 2 months ago
1.0 - 3.0 years
4 - 7 Lacs
pune
Work from Office
Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of t...
Posted 2 months ago
3.0 years
0 Lacs
pune, maharashtra, india
Remote
Key duties and responsibilities Serve as the single point of contact for end-user ICT requests and support issues, responding via email, portal, and telephone within agreed targets. Log, assign, and track IT requests in ServiceNow, performing troubleshooting and initial diagnostics (including remote access to end-user devices) and escalating to internal teams or vendors when required. Communicate clearly and politely with users, keeping them informed of ticket progress and resolutions at all times. Follow ITIL-based SOPs for incident, request, and problem management to ensure consistency and compliance. Manage user account lifecycle (creation, modification, deletion) across on-prem Active Di...
Posted 2 months ago
3.0 - 7.0 years
0 Lacs
delhi
On-site
The ideal candidate for this position should possess expertise in Citrix technologies, specifically XenApp, XenDesktop, and Citrix Cloud. Additionally, familiarity with Numecent Cloudpaging is required. Good to have skills include proficiency in Windows, Network, MCS/PVS, NetScaler (ADC), and Hypervisors. Overall, the successful candidate will be well-versed in Citrix, Numecent, and Cloudpaging technologies, with the ability to work effectively across various platforms and environments.,
Posted 2 months ago
3.0 - 5.0 years
4 - 8 Lacs
hyderabad
Work from Office
About The Role Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customers emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve cus...
Posted 2 months ago
3.0 - 5.0 years
4 - 8 Lacs
hyderabad
Work from Office
About The Role Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customers emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve cus...
Posted 2 months ago
1.0 - 5.0 years
3 - 6 Lacs
hyderabad
Work from Office
About The Role Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customers emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve cus...
Posted 2 months ago
1.0 - 3.0 years
0 Lacs
hyderabad, telangana, india
Remote
Life on the Team: Experience : 1 - 3 Years As a Associate Technical Analyst, you'll be an integral part of a dynamic End User Services team committed to delivering world-class IT support. Working both independently and alongside peers, you'll be the face of technology support for our users—offering hands-on assistance, resolving issues, and ensuring seamless day-to-day operations. You’ll be based onsite and work from our team, a collaborative and user-friendly space where employees can drop in for help. No two days are the same—you’ll troubleshoot technical issues, manage IT assets, deploy hardware, and ensure that users have the tools and support they need to stay productive. Whether it’s f...
Posted 2 months ago
5.0 - 8.0 years
3 - 6 Lacs
mumbai
Work from Office
Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customers emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaint...
Posted 2 months ago
5.0 - 8.0 years
3 - 6 Lacs
hyderabad
Work from Office
Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customers emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaint...
Posted 2 months ago
5.0 - 8.0 years
3 - 6 Lacs
hyderabad
Work from Office
Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customers emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaint...
Posted 2 months ago
5.0 - 8.0 years
3 - 6 Lacs
mumbai
Work from Office
Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customers emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaint...
Posted 2 months ago
5.0 - 8.0 years
3 - 6 Lacs
hyderabad
Work from Office
Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customers emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaint...
Posted 2 months ago
3.0 - 5.0 years
4 - 8 Lacs
chennai
Work from Office
Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customers emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaint...
Posted 2 months ago
7.0 - 12.0 years
20 - 30 Lacs
noida, hyderabad, bengaluru
Hybrid
We need CItrix L2 L3 Admins Citrix Virtual Apps and Desktops, including XenApp, XenDesktop, and Director. Monitoring tools like Citrix Director, Citrix Analytics, or third-party monitoring solutions.
Posted 2 months ago
5.0 years
0 Lacs
gurgaon, haryana, india
Remote
About This Role Team Overview This person will be a member of a global Platform Services team that manages core Infrastructure Services for the firm. The Windows Server Team is responsible for the support and maintenance of the firm’s Microsoft infrastructure, Messaging Platform, Remote Computing, Virtualization platform and number of related technologies that support the business. This includes, but is not limited to Active Directory, DNS, DHCP, DFS, Exchange, System Center Configuration Manager (SCCM), System Center Operations Manager (SCOM) and SharePoint. The team is also responsible for managing number of service-related technologies such as VMWare, Simplivity, Zerto, CyberArk, Micetro ...
Posted 2 months ago
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