238 Xendesktop Jobs - Page 3

Detailed Job/ Role Description: Would be responsible for conducting onboarding, refresher and continual training program for front line and managerial workforce Would be required to adhere to internal training and documentation processes Risk Mitigation Risk Evaluation by conducting periodic audits Process Documentation Update [BPD, Checklist, Metadata, Training Docs, SOP] Change Management The candidate would be responsible training new hire employees and conduct refresher training for on-floor employees The candidate would be responsible for driving performance of employees falling under the vintage of 0-90 days post certification Monitor calls/chats on Communication, Soft Skills, Process and Compliance Parameters Provide Coaching & Feedback to enhance agent performance Participate in calibrations to ensure consistent scoring & feedback delivery approach Keep the reps updated on new process changes/updates, improvement initiatives Prepare and implement the action plans post analyzing audit data, compliance reports, communication & Process related data points Essential skill-set required: Excellent communication skills (both verbal and written) Eye for detail Excellent facilitation skills Excellent execution skills Analytical Thinking and Problem Solving Knowledge of MS Excel, MS Word, MS PowerPoint and MS Visio Willing to take charge and initiative as per business requirements The candidate should be aware of various learning methodologies which would help the candidate in handling different types of learners Candidate should have knowledge about methodologies used for designing content Candidate should be aware of methodologies to check knowledge retention and evaluate overall training performance Candidate should have undergone and cleared one TTT mode Work experience required: The candidate should possess minimum of 2 years of experience in the same field Formal Qualifications: Basic Graduate or above Basic knowledge of computer Working knowledge of Excel, Word and PowerPoint

Detailed Job/ Role Description: Would be responsible for conducting onboarding, refresher and continual training program for front line and managerial workforce Would be required to adhere to internal training and documentation processes Risk Mitigation Risk Evaluation by conducting periodic audits Process Documentation Update [BPD, Checklist, Metadata, Training Docs, SOP] Change Management The candidate would be responsible training new hire employees and conduct refresher training for on-floor employees The candidate would be responsible for driving performance of employees falling under the vintage of 0-90 days post certification Monitor calls/chats on Communication, Soft Skills, Process and Compliance Parameters Provide Coaching & Feedback to enhance agent performance Participate in calibrations to ensure consistent scoring & feedback delivery approach Keep the reps updated on new process changes/updates, improvement initiatives Prepare and implement the action plans post analyzing audit data, compliance reports, communication & Process related data points Essential skill-set required: Excellent communication skills (both verbal and written) Eye for detail Excellent facilitation skills Excellent execution skills Analytical Thinking and Problem Solving Knowledge of MS Excel, MS Word, MS PowerPoint and MS Visio Willing to take charge and initiative as per business requirements The candidate should be aware of various learning methodologies which would help the candidate in handling different types of learners Candidate should have knowledge about methodologies used for designing content Candidate should be aware of methodologies to check knowledge retention and evaluate overall training performance Candidate should have undergone and cleared one TTT mode Work experience required: The candidate should possess minimum of 2 years of experience in the same field Formal Qualifications: Basic Graduate or above Basic knowledge of computer Working knowledge of Excel, Word and PowerPoint

Minimum of 4-5 years experience in Citrix Administration Citrix Administration on XenApp and XenDektop version 7.x & Citrix Virtual Apps and Desktops with multiple sites and farms.. Strong knowledge in troubleshooting of Citrix XenApp and Xendesktop 7.x & Citrix Virtual Apps and Desktops Strong Knowledge on Citrix Components such as Studio, Director, DDC, StoreFront,License Server, VDA, Citrix Receiver and WorkSpace. Installing and publishing applications to the users through XenApp Servers as per Client requirements. Working with multiple application teams and troubleshooting issues related to areas which has an impact on Citrix. Knowledge in Citrix Director and configuring alerts as per best practices. Maintain high availability and perform DR activities between multiple data centers Worked in the area of Virtualization with XenCenter Configuring and troubleshooting Windows Roaming Profile and Mandatory Profile. Capable to perform basic checks in GPO, DNS, DHCP, and Windows Active Directory Administration Review periodic reports of server health, resource usage, user experience, and overall environment performance. Drive service improvement programs. Ensure adherence to quality security standards defined for the engagement Perform Trend analysis, identify top few incidents and work with respective teams/individual to minimize the incidents. Competent and demonstrated experience in ITIL processesIncident, Request, Problem and Change Management Willingness to work in shifts including nights and co-ordinate with the team to provide support as per Client's requirements

Minimum of 4-5 years experience in Citrix Administration Citrix Administration on XenApp and XenDektop version 7.x & Citrix Virtual Apps and Desktops with multiple sites and farms.. Strong knowledge in troubleshooting of Citrix XenApp and Xendesktop 7.x & Citrix Virtual Apps and Desktops Strong Knowledge on Citrix Components such as Studio, Director, DDC, StoreFront,License Server, VDA, Citrix Receiver and WorkSpace. Installing and publishing applications to the users through XenApp Servers as per Client requirements. Working with multiple application teams and troubleshooting issues related to areas which has an impact on Citrix. Knowledge in Citrix Director and configuring alerts as per best practices. Maintain high availability and perform DR activities between multiple data centers Worked in the area of Virtualization with XenCenter Configuring and troubleshooting Windows Roaming Profile and Mandatory Profile. Capable to perform basic checks in GPO, DNS, DHCP, and Windows Active Directory Administration Review periodic reports of server health, resource usage, user experience, and overall environment performance. Drive service improvement programs. Ensure adherence to quality security standards defined for the engagement Perform Trend analysis, identify top few incidents and work with respective teams/individual to minimize the incidents. Competent and demonstrated experience in ITIL processesIncident, Request, Problem and Change Management Willingness to work in shifts including nights and co-ordinate with the team to provide support as per Client's requirements

The ideal candidate must possess strong communication skills, with an ability to listen and comprehend information and share it with all the key stakeholders, highlighting opportunities for improvement and concerns, if any. He/she must be able to work collaboratively with teams to execute tasks within defined timeframes while maintaining high quality standards and superior service levels. The ability to take proactive actions and willingness to take up responsibility beyond the assigned work area is a plus. Senior Analyst Roles and responsibilities: Basic knowledge of HTML, CSS, SQL [Not mandatory. Good to have] Knowledge/basic understanding around responsive testing [testing across different devices, operating systems & web browsers] Knowledge of Jira workflow [preferable] Knowledge of using Google Suite products such as Google spreadsheets, Google docs, Google Drive & Gmail Should know basics about Email/SMS/push/in-app marketing Should possess basic information around Marketing automation & CRM technology Should have eye for detail to assist in audits/QA Should have excellent communication skills and be able to interact directly with marketing/campaign owners Ability to work in a high-energy, quickly changing, and demanding environment Should have excellent presentation skills and should be able to clearly communicate ideas, thoughts, and strategies Technical and Functional Skills: Bachelors degree with2 to 3 years of experience in digital marketing space Basic HTML/CSS/SQL Eye for detail to assist in audits English communication skills

As discussed please find below the JD for Citrix Minimum of 4-5 years experience in Citrix Administration Citrix Administration on XenApp and XenDektop version 7.x & Citrix Virtual Apps and Desktops with multiple sites and farms.. Strong knowledge in troubleshooting of Citrix XenApp and Xendesktop 7.x & Citrix Virtual Apps and Desktops Strong Knowledge on Citrix Components such as Studio, Director, DDC, StoreFront,License Server, VDA, Citrix Receiver and WorkSpace. Installing and publishing applications to the users through XenApp Servers as per Client requirements. Working with multiple application teams and troubleshooting issues related to areas which has an impact on Citrix. Knowledge in Citrix Director and configuring alerts as per best practices. Maintain high availability and perform DR activities between multiple data centers Worked in the area of Virtualization with XenCenter Configuring and troubleshooting Windows Roaming Profile and Mandatory Profile. Capable to perform basic checks in GPO, DNS, DHCP, and Windows Active Directory Administration Review periodic reports of server health, resource usage, user experience, and overall environment performance. Drive service improvement programs. Ensure adherence to quality security standards defined for the engagement Perform Trend analysis, identify top few incidents and work with respective teams/individual to minimize the incidents. Competent and demonstrated experience in ITIL processesIncident, Request, Problem and Change Management Willingness to work in shifts including nights and co-ordinate with the team to provide support as per Client's requirements

As discussed please find below the JD for Citrix Minimum of 4-5 years experience in Citrix Administration Citrix Administration on XenApp and XenDektop version 7.x & Citrix Virtual Apps and Desktops with multiple sites and farms.. Strong knowledge in troubleshooting of Citrix XenApp and Xendesktop 7.x & Citrix Virtual Apps and Desktops Strong Knowledge on Citrix Components such as Studio, Director, DDC, StoreFront,License Server, VDA, Citrix Receiver and WorkSpace. Installing and publishing applications to the users through XenApp Servers as per Client requirements. Working with multiple application teams and troubleshooting issues related to areas which has an impact on Citrix. Knowledge in Citrix Director and configuring alerts as per best practices. Maintain high availability and perform DR activities between multiple data centers Worked in the area of Virtualization with XenCenter Configuring and troubleshooting Windows Roaming Profile and Mandatory Profile. Capable to perform basic checks in GPO, DNS, DHCP, and Windows Active Directory Administration Review periodic reports of server health, resource usage, user experience, and overall environment performance. Drive service improvement programs. Ensure adherence to quality security standards defined for the engagement Perform Trend analysis, identify top few incidents and work with respective teams/individual to minimize the incidents. Competent and demonstrated experience in ITIL processesIncident, Request, Problem and Change Management Willingness to work in shifts including nights and co-ordinate with the team to provide support as per Client's requirements

As discussed please find below the JD for Citrix Minimum of 4-5 years experience in Citrix Administration Citrix Administration on XenApp and XenDektop version 7.x & Citrix Virtual Apps and Desktops with multiple sites and farms.. Strong knowledge in troubleshooting of Citrix XenApp and Xendesktop 7.x & Citrix Virtual Apps and Desktops Strong Knowledge on Citrix Components such as Studio, Director, DDC, StoreFront,License Server, VDA, Citrix Receiver and WorkSpace. Installing and publishing applications to the users through XenApp Servers as per Client requirements. Working with multiple application teams and troubleshooting issues related to areas which has an impact on Citrix. Knowledge in Citrix Director and configuring alerts as per best practices. Maintain high availability and perform DR activities between multiple data centers Worked in the area of Virtualization with XenCenter Configuring and troubleshooting Windows Roaming Profile and Mandatory Profile. Capable to perform basic checks in GPO, DNS, DHCP, and Windows Active Directory Administration Review periodic reports of server health, resource usage, user experience, and overall environment performance. Drive service improvement programs. Ensure adherence to quality security standards defined for the engagement Perform Trend analysis, identify top few incidents and work with respective teams/individual to minimize the incidents. Competent and demonstrated experience in ITIL processesIncident, Request, Problem and Change Management Willingness to work in shifts including nights and co-ordinate with the team to provide support as per Client's requirements

As discussed please find below the JD for Citrix Minimum of 4-5 years experience in Citrix Administration Citrix Administration on XenApp and XenDektop version 7.x & Citrix Virtual Apps and Desktops with multiple sites and farms.. Strong knowledge in troubleshooting of Citrix XenApp and Xendesktop 7.x & Citrix Virtual Apps and Desktops Strong Knowledge on Citrix Components such as Studio, Director, DDC, StoreFront,License Server, VDA, Citrix Receiver and WorkSpace. Installing and publishing applications to the users through XenApp Servers as per Client requirements. Working with multiple application teams and troubleshooting issues related to areas which has an impact on Citrix. Knowledge in Citrix Director and configuring alerts as per best practices. Maintain high availability and perform DR activities between multiple data centers Worked in the area of Virtualization with XenCenter Configuring and troubleshooting Windows Roaming Profile and Mandatory Profile. Capable to perform basic checks in GPO, DNS, DHCP, and Windows Active Directory Administration Review periodic reports of server health, resource usage, user experience, and overall environment performance. Drive service improvement programs. Ensure adherence to quality security standards defined for the engagement Perform Trend analysis, identify top few incidents and work with respective teams/individal to minimize the incidents. Competent and demonstrated experience in ITIL processesIncident, Request, Problem and Change Management Willingness to work in shifts including nights and co-ordinate with the team to provide support as per Client's requirements

Minimum of 4-5 years experience in Citrix Administration Citrix Administration on XenApp and XenDektop version 7.x & Citrix Virtual Apps and Desktops with multiple sites and farms.. Strong knowledge in troubleshooting of Citrix XenApp and Xendesktop 7.x & Citrix Virtual Apps and Desktops Strong Knowledge on Citrix Components such as Studio, Director, DDC, StoreFront,License Server, VDA, Citrix Receiver and WorkSpace. Installing and publishing applications to the users through XenApp Servers as per Client requirements. Working with multiple application teams and troubleshooting issues related to areas which has an impact on Citrix. Knowledge in Citrix Director and configuring alerts as per best practices. Maintain high availability and perform DR activities between multiple data centers Worked in the area of Virtualization with XenCenter Configuring and troubleshooting Windows Roaming Profile and Mandatory Profile. Capable to perform basic checks in GPO, DNS, DHCP, and Windows Active Directory Administration Review periodic reports of server health, resource usage, user experience, and overall environment performance. Drive service improvement programs. Ensure adherence to quality security standards defined for the engagement Perform Trend analysis, identify top few incidents and work with respective teams/individual to minimize the incidents. Competent and demonstrated experience in ITIL processesIncident, Request, Problem and Change Management Willingness to work in shifts including nights and co-ordinate with the team to provide support as per Client's requirements

Minimum of 4-5 years experience in Citrix Administration Citrix Administration on XenApp and XenDektop version 7.x & Citrix Virtual Apps and Desktops with multiple sites and farms.. Strong knowledge in troubleshooting of Citrix XenApp and Xendesktop 7.x & Citrix Virtual Apps and Desktops Strong Knowledge on Citrix Components such as Studio, Director, DDC, StoreFront,License Server, VDA, Citrix Receiver and WorkSpace. Installing and publishing applications to the users through XenApp Servers as per Client requirements. Working with multiple application teams and troubleshooting issues related to areas which has an impact on Citrix. Knowledge in Citrix Director and configuring alerts as per best practices. Maintain high availability and perform DR activities between multiple data centers Worked in the area of Virtualization with XenCenter Configuring and troubleshooting Windows Roaming Profile and Mandatory Profile. Capable to perform basic checks in GPO, DNS, DHCP, and Windows Active Directory Administration Review periodic reports of server health, resource usage, user experience, and overall environment performance. Drive service improvement programs. Ensure adherence to quality security standards defined for the engagement Perform Trend analysis, identify top few incidents and work with respective teams/individual to minimize the incidents. Competent and demonstrated experience in ITIL processesIncident, Request, Problem and Change Management Willingness to work in shifts including nights and co-ordinate with the team to provide support as per Client's requirements

Minimum of 4-5 years experience in Citrix Administration Citrix Administration on XenApp and XenDektop version 7.x & Citrix Virtual Apps and Desktops with multiple sites and farms.. Strong knowledge in troubleshooting of Citrix XenApp and Xendesktop 7.x & Citrix Virtual Apps and Desktops Strong Knowledge on Citrix Components such as Studio, Director, DDC, StoreFront,License Server, VDA, Citrix Receiver and WorkSpace. Installing and publishing applications to the users through XenApp Servers as per Client requirements. Working with multiple application teams and troubleshooting issues related to areas which has an impact on Citrix. Knowledge in Citrix Director and configuring alerts as per best practices. Maintain high availability and perform DR activities between multiple data centers Worked in the area of Virtualization with XenCenter Configuring and troubleshooting Windows Roaming Profile and Mandatory Profile. Capable to perform basic checks in GPO, DNS, DHCP, and Windows Active Directory Administration Review periodic reports of server health, resource usage, user experience, and overall environment performance. Drive service improvement programs. Ensure adherence to quality security standards defined for the engagement Perform Trend analysis, identify top few incidents and work with respective teams/individual to minimize the incidents. Competent and demonstrated experience in ITIL processesIncident, Request, Problem and Change Management Willingness to work in shifts including nights and co-ordinate with the team to provide support as per Client's requirements

At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. Designation EUC Architect Job Description The EUC Architect is a senior leadership role responsible for defining, designing, and overseeing the strategic direction and implementation of enterprise-level End-User Computing (EUC) and Digital Workplace solutions. This role combines deep technical expertise with strong business acumen, leadership, and stakeholder management skills to drive transformative initiatives for clients. Lead architectural planning, design, and implementation for comprehensive EUC solutions, including Azure Virtual Desktop, Citrix XenApp/XenDesktop, Mobile Device Management (MDM) solutions like Microsoft Intune, and broader Microsoft 365 (M365) integrations, catering to complex client needs. Define and establish strategic roadmaps for clients on critical matters such as EUC & Digital Workplace, Desktop Migration, VDI, Workplace Modernization, Deployments as a Service, Field support services, Mobility, and overall Workplace Transformations, incorporating modern endpoint management strategies. Offer high-level consultative and advisory services on EUC & Digital Workplace technologies and deployment architectures, encompassing the entire process from understanding current infrastructure, identifying strategic challenges, and providing innovative, suitable solutions that leverage cloud and modern management platforms. Conduct comprehensive assessments of existing client work environments including, but not limited to, Desktops, Virtual Workspace, Collaboration tools, Unified Communications, Microsoft technologies (including Microsoft 365 suite), Cloud-based workspace solutions, Workplace security, Application delivery, MDM capabilities, patch management, desktop management, Desktop as a Service, and suggest transformative opportunities for improved adoption of pertinent workplace platforms. Ensure the implementation of sustainable, scalable, and secure EUC solutions to facilitate smooth operations, future upgrades, and alignment with client business objectives, with a strong focus on cloud-native and hybrid approaches. Engage directly with clients at a senior level to comprehend both explicit and implicit business requirements, translating these into robust technical specifications and architectural designs. Oversee the leverage and implementation of technologies such as Ivanti UWM, AppSense, Citrix WEM, and Microsoft Intune to strategically enhance the end-user experience and streamline EUC environment management. Lead the implementation of appropriate App Layering techniques to optimize application delivery and management processes across the enterprise. Guide the construction and maintenance of efficient PowerShell scripts to automate complex tasks and streamline processes related to EUC management and administration at scale, including automation for Intune and M365 configurations. Conduct assessments and lead the modernization of existing Citrix infrastructure to significantly improve efficiency, security, and user satisfaction, integrating with modern identity and management platforms. Provide technical leadership, guidance, and mentorship to EUC delivery teams, ensuring adherence to architectural standards and best practices, and fostering a collaborative environment. Collaborate extensively with cross-functional teams (e.g., business development, sales, delivery, security) to assess complex business requirements and tailor overarching EUC solutions. Manage relationships with key clients and internal stakeholders, acting as a trusted advisor and subject matter expert on all EUC & Digital Workplace matters. Lead technical discussions and presentations for RFP/RFI responses, demonstrating expertise and articulating compelling value propositions for modern EUC and Digital Workplace solutions. Actively participate in business development activities, identifying new opportunities and expanding service offerings within the EUC domain. Desired Profile A bachelor's degree in computer science, information systems, or a related field. At least 5+ years of experience in the end-user computing (EUC) domain with in-depth knowledge of technologies like Azure Virtual Desktop, Intune, Citrix XenApp, and XenDesktop, Ivanti UWM/Citrix WEM. Solid understanding of Active Directory, Domain Migration, Microsoft Technologies, and Cloud-based workspace solutions. Proven experience in architectural planning, design, and implementation of EUC solutions. Strong experience in utilizing Ivanti UWM, Appsense, or Citrix WEM to enhance user experience and streamline EUC environment management. Advanced PowerShell scripting skills, with a focus on automation and streamlining management tasks. Experience across a wide range of technologies including Desktop Migration, VDI, and AppSense. Strong communication skills, both verbal and written, along with the ability to effectively collaborate with cross-functional teams. Experience 10 years and above Education B.Tech. / BS in Computer Science Skills Technical Skills & Certifications Relevant OEM Level Certifications from: Citrix, Microsoft, Amazon Azure AVD, Intune, Public Cloud, MDM, M365 EY | Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.

Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customers emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaints using applicable software. Route calls and tickets to appropriate resources and Domains who can best support he user, Document all call information according to standard operating procedures. Recognize, document, and alert the management team of trends in customer calls. Create SOPs for new Issues and resolution given. Complete call logs and reports. Mandatory Skills: Technical Support. Experience: 3-5 Years.

Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customers emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaints using applicable software. Route calls and tickets to appropriate resources and Domains who can best support he user, Document all call information according to standard operating procedures. Recognize, document, and alert the management team of trends in customer calls. Create SOPs for new Issues and resolution given. Complete call logs and reports. Mandatory Skills: Technical Support. Experience: 5-8 Years.

Job Title: Citrix Administrator Experience: 8 to 12 Years Only Location: Pune/Hyderabad Hybrid Mode Notice Period: Immediate to 30 days max Full-time employment with LTIMindtree Mandatory Skills: XenApp + XenDesktop, + Citrix ADC (NetScaler) Thanks & Regards, Prabal Pandey Prabal.Pandey@alphacom.in

About the Company : They balance innovation with an open, friendly culture and the backing of a long-established parent company, known for its ethical reputation. We guide customers from what’s now to what’s next by unlocking the value of their data and applications to solve their digital challenges, achieving outcomes that benefit both business and society. About the Role : Our client is a global digital solutions and technology consulting company headquartered in Mumbai, India. The company generates annual revenue of over $4.29 billion (₹35,517 crore), reflecting a 4.4% year-over-year growth in USD terms. It has a workforce of around 86,000 professionals operating in more than 40 countries and serves a global client base of over 700 organizations. Our client operates across several major industry sectors, including Banking, Financial Services & Insurance (BFSI), Technology, Media & Telecommunications (TMT), Healthcare & Life Sciences, and Manufacturing & Consumer. In the past year, the company achieved a net profit of $553.4 million (₹4,584.6 crore), marking a 1.4% increase from the previous year. It also recorded a strong order inflow of $5.6 billion, up 15.7% year-over-year, highlighting growing demand across its service lines. Key focus areas include Digital Transformation, Enterprise AI, Data & Analytics, and Product Engineering—reflecting its strategic commitment to driving innovation and value for clients across industries. Job Title : Citrix Administrator Location : Pune Experience : 8+ Years Job Type : Contract to hire. Notice Period : Immediate joiners. Mandatory Skills : Citrix VMware Hyper-V Azure Netscaler Job Summary : Job description CitrixPulse securexenappxendesktopNetscaler GatewayLoad balancing Detailed JD : Server build VMware Azure Hyper Citrix Primary Skill or Must have Skills: CitrixPulse securexenappxendesktopNetscaler GatewayLoad balancing Secondary Skill or Good to have skills: Ivanti Service nowVmware Accurate JD Remote access engineer will be responsible to provide technical support with high degree of Customers by meeting Service Level Agreements SLA and process compliance Key Skills to search: Citrix administrator, Wintel Admin Responsible for Incident Management, Problem Management, and Change Management Responsible for all Citrix products: Xenappxendesktopdirector and storefront Must be experienced in Citrix XenDesktop and Citrix provisioning services and Master image Implementation Configuration of Citrix Policies Load Management Must be experienced in Windows servers 2012, 2016, and 2019 Responsible for handling end user issues Understanding VPN and Networking technologies Grade and Experience 35 Networking basics understanding of Switching and Routing using Wireshark, Fiddler Hands on experience on Netscaler including Load Balancing, ICA Application Firewall, and GSLB Hands on experience in Pulse secure SSL VPN environment Citrix PVS Application Publishing Profiles management, Ivan Ti Workspace management Good Understanding of Windows Group policy Knowledge on Thin clients Troubleshooting Citrix Xenapp, Xendeskop, and Netscaler Issues Good oral skills for End user troubleshooting Seniority Level : Mid-Senior level Industry : IT Services and IT Consulting Employment Type : Contract Job Functions : Business Development, Consulting Skills : Citrix, VMware, Hyper-V Equal Opportunity Statement : [Include a statement on commitment to diversity and inclusivity.]

About Company : They balance innovation with an open, friendly culture and the backing of a long-established parent company, known for its ethical reputation. We guide customers from what’s now to what’s next by unlocking the value of their data and applications to solve their digital challenges, achieving outcomes that benefit both business and society. About Client: Our client is a global digital solutions and technology consulting company headquartered in Mumbai, India. The company generates annual revenue of over $4.29 billion (₹35,517 crore), reflecting a 4.4% year-over-year growth in USD terms. It has a workforce of around 86,000 professionals operating in more than 40 countries and serves a global client base of over 700 organizations. Our client operates across several major industry sectors, including Banking, Financial Services & Insurance (BFSI), Technology, Media & Telecommunications (TMT), Healthcare & Life Sciences, and Manufacturing & Consumer. In the past year, the company achieved a net profit of $553.4 million (₹4,584.6 crore), marking a 1.4% increase from the previous year. It also recorded a strong order inflow of $5.6 billion, up 15.7% year-over-year, highlighting growing demand across its service lines. Key focus areas include Digital Transformation, Enterprise AI, Data & Analytics, and Product Engineering—reflecting its strategic commitment to driving innovation and value for clients across industries. · Job Title: Citrix Administrator · Location: Mumbai · Experience: 8+Years · Job Type : Contract to hire. · Notice Period:- Immediate joiners. Mandatory Skills: Citrix, VMware, Hyper-h, Azure, Netscaler Job Summary: Job description CitrixPulse securexenappxendesktopNetscaler GatewayLoad balancing Detailed JD Server build VMware Azure Hyper Citrix Primary Skill or Must have Skills CitrixPulse securexenappxendesktopNetscaler GatewayLoad balancing Secondary Skill or Good to have skills Ivanti Service nowVmware Accurate JD Remote access engineer will be responsible to provide technical support with high degree of Customers by meeting Service Level Agreements SLA and process compliance Key Skills to search Citrix administrator Wintel Admin Responsible for Incident Management Problem Management and Change Management Responsible for all Citrix products Xenappxendesktopdirector and storefront Must be experienced in Citrix XenDesktop and citrix provisioning services and Master image Implementation Configuration of Citrix Policies Load Management Must be experienced in windows servers 2012 and 2016 and 2019 Responsible for handling end user issues Understanding VPN and Networking technologies Grade and Experience 35 1Networking basics understanding of Switching and Routingusing wireshark fiddler 2Hands on experience on Netscaler including Load BalancingICA Application Firewall and GSLB 3Hands on experience in Pulse secure SSLVPN environment 4Citrix PVS Application Publishing Profiles management Ivan Ti Workspace management 5Good Understanding of Windows Group policy 6Knowledge on Thin clients 7Troubleshooting Citrix Xenapp Xendeskop and Netscaler Issues 8Good oral skills for End user troubleshooting Seniority Level Mid-Senior level Industry IT Services and IT Consulting Employment Type Contract Job Functions Business Development Consulting Skills Citrix VMware Hyper_V

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Hands on experience on Citrix XenApp/XenDesktop in medium to large enterprise environments Knowledge of designing, deploying, and troubleshooting an enterprise XenApp/XenDesktop infrastructure. Level 2 experience in implementing and supporting XenApp, XenDesktop, Provisioning Services and Windows operating systems. Hands on knowledge on VMware/XenServer/Hyper-V management and Administration Excellent knowledge on Dev,Test,pre-production and Production environment and best practices. Excellent knowledge on Citrix XenApp\XenDesktop patch management and best practices Excellent knowledge on Application streaming and streaming profiler Understanding of NetScaler features and deployment scenarios Hands on knowledge on Citrix Director & Monitoring tool installation and administration Excellent knowledge on different profile management solution and troubleshooting Good written and oral communication skills, detail oriented approach to problem solving. Good knowledge on handling Citrix database (1.) Incident Management + Change Management (Planning & Execution) On - call Escalation Root cause analysis / Problem Management + Capicity / Architectural Management SLA compliance for tickets Workplace type : On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Hands on experience on Citrix XenApp/XenDesktop in medium to large enterprise environments Knowledge of designing, deploying, and troubleshooting an enterprise XenApp/XenDesktop infrastructure. Level 2 experience in implementing and supporting XenApp, XenDesktop, Provisioning Services and Windows operating systems. Hands on knowledge on VMware/XenServer/Hyper-V management and Administration Excellent knowledge on Dev,Test,pre-production and Production environment and best practices. Excellent knowledge on Citrix XenApp\XenDesktop patch management and best practices Excellent knowledge on Application streaming and streaming profiler Understanding of NetScaler features and deployment scenarios Hands on knowledge on Citrix Director & Monitoring tool installation and administration Excellent knowledge on different profile management solution and troubleshooting Good written and oral communication skills, detail oriented approach to problem solving. Good knowledge on handling Citrix database (1.) Incident Management + Change Management (Planning & Execution) On - call Escalation Root cause analysis / Problem Management + Capicity / Architectural Management SLA compliance for tickets Workplace type: On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

Job Responsibilities: Provide Technical Support to customers and partners Provide technical services include writing scripts, troubleshooting and best practices to customers Manage support cases to ensure issues are recorded, tracked, resolved, and follow-ups are completed in a timely manner Provide fault isolation and root cause analysis for technical issues Publish Technical Support Bulletins and other technical documentation in the Knowledge Base Review of technical documentation for training materials, technical marketing collateral, manuals, troubleshooting guides, etc. Travel to customer sites in the event of a critical situation to expedite resolution as required Provide on-call support 24x7 on an as needed basis Provide configurations, troubleshooting and best practices to customers. Work with our Engineering team and influence the operability of the product. Participate in regular weekend on-call rotation and provide after-hours support on an as-needed basis. Able to effectively communicate to all levels and stakeholders - internally and externally on complex technical issues Desired Skills 3+ years of related experience. Provide configurations, troubleshooting and best practices to customers. Required experience with supporting EndPoint software products. Required strong experience with Windows OS, Linux OS and macOS based applications (Installation, troubleshooting, Debugging). Experience with Android OS based applications (Installation, troubleshooting, Debugging). Strong experience with MS environment (SCCM, GPO, AD, MSSQL, IIS). Experience with EndPoint security software is a plus (Antivirus, DLP, IPS, NAC). Knowledge of SIEM, vulnerability management tools and firewalls. Experience understanding malware, exploits, operating system structure and behavior. Experience with batch scripting and Python is a plus Strong ability to independently troubleshoot, reproduce issues and identify feasible workarounds in broad, complex, and unique environments with mixed applications and protocols required. Knowledge of Cloud infrastructure a plus Knowledge of VDI (VMWare Horizon, Citrix XenApp and XenDesktop) is a plus BS/MS or equivalent experience require

About Company: Our client is a global technology consulting and digital solutions company that enables enterprises to reimagine business models and accelerate innovation through digital technologies. Powered by more than 84,000 entrepreneurial professionals across more than 30 countries, it caters to over 700 clients with its extensive domain and technology expertise to help drive superior competitive differentiation, customer experiences, and business outcomes. Job Title: Server build VMware Azure Hyper Citrix Location: -Mumbai (Powai / Mahape) / Pune (Shivajinagar) Experience: 8+Relevant Employment Type: Contract to Hire Work Mode: Hybrid Notice Period: Immediate Joiners Only Job Description: Server build VMware Azure Hyper Citrix Primary Skill or Must have Skills CitrixPulse securexenappxendesktopNetscaler GatewayLoad balancing Secondary Skill or Good to have skills Ivanti Service nowVmware Remote access engineer will be responsible to provide technical support with high degree of Customers by meeting Service Level Agreements SLA and process compliance Key Skills to search Citrix administrator Wintel Admin Responsible for Incident Management Problem Management and Change Management Responsible for all Citrix products Xenappxendesktopdirector and storefront Must be experienced in Citrix XenDesktop and citrix provisioning services and Master image Implementation Configuration of Citrix Policies Load Management Must be experienced in windows servers 2012 and 2016 and 2019 Responsible for handling end user issues Understanding VPN and Networking technologies Grade and Experience 35 Networking basics understanding of Switching and Routingusing wireshark fiddler Hands on experience on Netscaler including Load BalancingICA Application Firewall and GSLB Hands on experience in Pulse secure SSLVPN environment Citrix PVS Application Publishing Profiles management Ivan Ti Workspace management Good Understanding of Windows Group policy Knowledge on Thin clients Troubleshooting Citrix Xenapp Xendeskop and Netscaler Issues Good oral skills for End user troubleshooting

As a Senior Administrator in Support & Operations, you will play a pivotal role in delivering advanced technical support for Citrix XenDesktop and Provisioning Services. Your expertise will ensure effective troubleshooting, root cause analysis, and the implementation of solutions, ultimately enhancing customer satisfaction and operational efficiency. (1.) Key Responsibilities 1. Provide Advanced Technical Support For Citrix Xendesktop And Provisioning Services By Resolving Complex Incidents And Performing Root Cause Analysis, Thereby Ensuring Adherence To Quality Standards And Regulatory Requirements. 2. Implement Solutions To Address Technical And Security Issues Escalated By Analysts, Ensuring Timely Resolution Within Agreed Slas. 3. Contribute To Knowledge Management By Updating And Maintaining The Knowledge Base, As Well As Training And Coaching Analysts To Enhance Team Capabilities. 4. Collaborate With Cross-Functional Support Teams To Ensure Seamless Operations And Maintain A Robust Security Posture While Resolving Complex Tickets. 5. Drive Customer Satisfaction By Achieving First Call Resolution, Minimizing Rejected Resolutions, And Effectively Mitigating Security Threats. Skill Requirements 1. Advanced Proficiency In Citrix Xendesktop, Provisioning Services (Pvs), And Machine Creation Services (Mcs). 2. Strong Understanding Of Troubleshooting Methodologies And Root Cause Analysis. 3. Familiarity With Incident Management Processes And Slas In A Support Environment. 4. Excellent Communication Skills For Effective Collaboration And Customer Interaction. 5. Knowledge Of Security Best Practices Related To Virtual Desktop Infrastructure. Certification 1. Optional But Valuable: Citrix Certified Professional (Ccp-V) Or Citrix Certified Expert (Cce-V) In Virtualization. 2. Optional But Valuable: Itil Foundation Certification. No. of Positions 1 Skill (Primary) DWP-WPE-WORKPLACE VIRTUALIZATION Auto req ID 1588981BR Skill Level 3 (Secondary Skill 1) DWP-UCC-Network Voice

Job Description As discussed please find below the JD for Citrix ­Minimum Of 4-5 Years’ Experience In Citrix Administration Citrix Administration on XenApp and XenDektop version 7.x & Citrix Virtual Apps and Desktops with multiple sites and farms.. Strong knowledge in troubleshooting of Citrix XenApp and Xendesktop 7.x & Citrix Virtual Apps and Desktops Strong Knowledge on Citrix Components such as Studio, Director, DDC, StoreFront,License Server, VDA, Citrix Receiver and WorkSpace. Installing and publishing applications to the users through XenApp Servers as per Client requirements. Working with multiple application teams and troubleshooting issues related to areas which has an impact on Citrix. Knowledge in Citrix Director and configuring alerts as per best practices. Maintain high availability and perform DR activities between multiple data centers Worked in the area of Virtualization with XenCenter Configuring and troubleshooting Windows Roaming Profile and Mandatory Profile. Capable to perform basic checks in GPO, DNS, DHCP, and Windows Active Directory Administration Review periodic reports of server health, resource usage, user experience, and overall environment performance. Drive service improvement programs. Ensure adherence to quality / security standards defined for the engagement Perform Trend analysis, identify top few incidents and work with respective teams/individual to minimize the incidents. Competent and demonstrated experience in ITIL processes: Incident, Request, Problem and Change Management Willingness to work in shifts including nights and co-ordinate with the team to provide support as per Client's requirements About Us At eClerx, we serve some of the largest global companies – 50 of the Fortune 500 clients. Our clients call upon us to solve their most complex problems, and deliver transformative insights. Across roles and levels, you get the opportunity to build expertise, challenge the status quo, think bolder, and help our clients seize value About The Team eClerx or its affiliate partners do not solicit fees or payments and does not ask for confidential financial information from applicants for job offers. Safety of personal assets is every individual’s responsibility. All candidates are requested to stay alert and be aware of fraudulent/unethical hiring practices, and take effective measures to safeguard their personal information. eClerx is not liable for any payments made by applicants in response to fraudulent job offers. If you are suspicious of any unethical job-related activity or communication related to eClerx, please report it on this link. https://careers.eclerx.com/Static/RecruitmentFraudAlert

Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customers emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaints using applicable software. Route calls and tickets to appropriate resources and Domains who can best support he user, Document all call information according to standard operating procedures. Recognize, document, and alert the management team of trends in customer calls. Create SOPs for new Issues and resolution given. Complete call logs and reports.