146 Xendesktop Jobs - Page 2

Title: System Admin- Citrix Location: Gurugram- Hybrid workmode Experience: 6+ Years Shift: Night Shift- 6:30PM to 3:30AM Job Summary: We are seeking a skilled System Administrator with a strong focus on Citrix technologies , to manage, support, and optimize our virtual desktop infrastructure. The ideal candidate will bring in-depth technical expertise, problem-solving skills, and a proactive approach to ensure high availability, performance, and security of Citrix environments. Key Responsibilities: Administer and maintain Citrix XenDesktop/XenApp , Citrix Virtual Apps and Desktops, Citrix Studio, Citrix Director, and StoreFront. Monitor and troubleshoot Citrix environments to ensure optimal performance and user experience. Perform patch management, upgrades, and regular maintenance of Citrix infrastructure. Collaborate with other IT teams on Active Directory, Group Policies, DNS, DHCP, and storage/networking dependencies. Create and manage machine catalogs and delivery groups . Configure Citrix policies, profiles, and printing . Troubleshoot and resolve application publishing and user session issues. Maintain documentation of systems, configurations, procedures, and support processes. Support disaster recovery and business continuity planning for Citrix environments. Ensure compliance with IT security policies and best practices. Required Skills and Experience: 6+ years of experience in system administration with a strong focus on Citrix technologies . Hands-on experience with Citrix XenDesktop , Citrix Virtual Apps and Desktops, Citrix Studio, Director, StoreFront. Proficiency in Windows Server administration . Good knowledge of Active Directory , DNS, DHCP, Group Policies. Experience with Citrix Profile Management and user profile troubleshooting. Familiarity with FSLogix , Citrix Cloud , and Azure-hosted Citrix environments is a plus. Strong troubleshooting, communication, and documentation skills. Job Type: Full-time Pay: Up to ₹1,350,000.00 per year Schedule: Night shift Work Location: In person Speak with the employer +91 9979650294 Application Deadline: 07/06/2025

Details: Job Description Have significant experience in implementation & troubleshooting of Citrix environments starting with legacy versions XenApp 6, 6.5 and XenDesktop 7.x environments including latest CVAD on-prem/cloud, installing, configuring, managing/maintaining, and troubleshooting. Have expertise in Infrastructure, Delivery Management, system analysis, design, development & implementation, customer relationship and resource management. Proficiency in Windows Server administration, networking, and security principles. Experience with scripting languages (e.g., PowerShell) for automation tasks will be an added advantage. Exposure to Hybrid Citrix Cloud model having control layer on Citrix cloud and on-prem Storefronts, on-prem workloads (globally distributed) and on-prem ADCs (VPX/MPX). Expertise and hands-on experience in Citrix provisioning services like PVS and MCS. Experience in supporting PVS environment including maintaining PVS servers, load balancing, VDisks, creating new versions, etc. Hands-on experience in configuring workspace management tools like Citrix WEM. Hands-on experience in managing Citrix Netscalers (ADCs). Experience in configuring load balancer (Internal and External) and using Application Gateway for SSL offloading. Managing hybrid Identity solutions by using Azure Active directory and Domain Services. Possess excellent interpersonal, communication, quick learning, and analytical skills with demonstrated abilities in troubleshooting & remote resolving. Working in Production and Incident Management, requests received from client & customers as per ITIL process. Installing and configuring Citrix cloud connectors and adding them to the appropriate resource locations. Proven skills in Microsoft cloud technologies including Office 365, Azure, Azure AD, Intune, AD connect; ADFS, SSO, WAP and etc. Experience in implementing and troubleshooting Active Directory, GPO and other adjacent Windows server services like DNS, DHCP, DFS, print services, CA, IIS etc. Good knowledge of infrastructure monitoring tools like ControlUP, SCCM, etc. Experience in working/acting on Security bulletin released the vendors and fixing/remediating the vulnerabilities. Participated in Root Cause Analysis in Problem Management lifecycle activities Configured multiple stores of different domains in a single storefront in a CCVAD environment. Customization of Storefront/Workspace URL GUI. Published applications and desktops using tags, which is useful to publish resources from specific servers in a delivery group. Familiar with common technologies for backup, archiving, and system administration Monitoring the Citrix Internal and External environments using Citrix Director and Monitor (Cloud). Good knowledge and hands-on experience in configuring user profile solutions, like Citrix UPM, FsLogix, etc. Proven technical troubleshooting experience in all Citrix products. Execute daily support functions and processes along with predetermined tasks and activities. Monitoring activities of the team like day-to-day health monitoring activity, progress of tickets/incidents, addressing concerns/client escalations. Preparation of Knowledge Articles for the day-to-day incidents which help in self-troubleshooting the issues. Good experience of ticketing tools like ServiceNow, Remedy, SysAid, etc. Certifications in relevant technologies. Job Requirements Details: Ensure high availability, reliability, and security of the Citrix infrastructure, including Citrix ADC (NetScaler), Citrix Cloud, and associated services. Provides Subject Matter Expertise on applicable technologies Manage end-to-end project lifecycles for Citrix-related initiatives, including upgrades, migrations, and new deployments. Collaborate with stakeholders to define project scope, timelines, budgets, and deliverables, ensuring alignment with organizational goals. Implement monitoring solutions to track the performance of Citrix services, analyze metrics, and proactively address potential issues. Optimize Citrix configurations and resources to enhance performance and user experience. Proven experience in a leadership role, managing teams and projects. Oversee the design, implementation, and management of the Citrix environment, including Citrix Virtual Apps and Desktops. Ensure high availability, performance, and security of the Citrix infrastructure. Lead and manage Citrix-related projects, ensuring alignment with business objectives and timely delivery of solutions. Collaborate with cross-functional teams to define project scope, requirements, and milestones. Ensure that the Citrix infrastructure adheres to security best practices and compliance requirements, including data protection and user access controls. Provide required inputs to stakeholders involved in case of critical incidents like outages. Develop and maintain comprehensive documentation for processes, configurations, and troubleshooting procedures. Conduct regular security assessments and audits, implementing necessary changes to maintain compliance. Establish and maintain documentation for processes, configurations, and troubleshooting guidelines. Implement monitoring solutions to proactively identify and resolve performance issues in the Citrix environment. Analyze performance metrics and generate reports for management. Work closely with other IT teams (network, security, application support) to ensure seamless integration and operation of the Citrix environment. Liaise with vendors and third-party service providers to support ongoing operations and enhancements. Develop and enforce best practices for Citrix environment management and security compliance. Stay up-to-date with industry trends and advancements in Citrix technologies and recommend improvements. Strong problem-solving abilities and a proactive mindset. Ability to work effectively under pressure and manage multiple priorities. Show more Show less

Job Summary: We are seeking a skilled and proactive L2+ Infrastructure Support Engineer to provide advanced support across a broad range of technologies in a hosted service provider environment. The ideal candidate will have hands-on experience supporting Citrix and RDS infrastructures, VMware, Azure cloud environments, and core Windows Server technologies. You will play a critical role in managing tickets through Halo PSA, remote systems using NinjaRMM, and ensuring system availability, performance, and security for hosting clients. Key Responsibilities: Provide L2+ level support for Windows Servers (2012/2016/2019/2022), RDS, and Citrix environments. Administer Microsoft Azure and Office 365, including Exchange Online and hybrid deployments. Manage and troubleshoot Citrix Virtual Apps & Desktops, Citrix Director, and StoreFront. Perform VM management and troubleshooting using VMware vSphere and ESXi. Handle backup operations and restore processes using Veeam Backup & Replication. Administer Active Directory, Group Policy Objects (GPO), DHCP, DNS, file servers, and NTFS permissions. Support HaloPSA ticketing system and remote monitoring via Ninja RMM. Troubleshoot SQL Server availability, performance, and connectivity issues. Manage Endpoint Protection tools like SentinelOne and Bitdefender. Maintain and support Hosting Controller panel, anti-spam tools (e.g., SpamExperts), and DUO MFA administration. Assist with patching, In-Place Upgrades, and regular maintenance of server environments. Provide support for network printers, shared printers, and print servers. Ensure snapshots, backup jobs, and restore points are functional and recoverable. Respond to escalated technical issues from L1 engineers and work collaboratively with other teams. Maintain thorough documentation of systems, incidents, and standard operating procedures. Required Technical Skills: Citrix (XenApp/XenDesktop), Citrix Cloud, Director, Storefront RDS (Remote Desktop Services) - session management, licensing, gateway Microsoft Windows Server 2012/2016/2019/2022 Microsoft Azure administration and infrastructure setup Office 365 / Microsoft 365 – administration, migration, hybrid Exchange Server (On-prem and Online) VMware ESXi, vSphere, VM snapshots, vMotion Veeam Backup and Replication Active Directory, DNS, DHCP, GPOs Halo PSA (or similar ticketing system) Ninja RMM or any other remote monitoring & management tool SQL Server basic administration and troubleshooting Hosting Controller panel support SpamExperts or similar spam filter systems DUO Admin Panel, MFA configuration Bitdefender & SentinelOne Endpoint Management Print Server and Network Printer Configuration In-place Upgrades of Windows OS and Server Roles Preferred Qualifications: 3–5 years of hands-on experience in L2+ support in a hosting or MSP environment Relevant certifications preferred: Microsoft Certified: Azure Administrator Associate (AZ-104) Citrix Certified Associate (CCA-V) VMware VCP MCSA/MCSE Strong documentation and communication skills ITIL v4 Foundation knowledge is a plus Soft Skills & Attributes: Excellent troubleshooting and analytical skills Ability to handle high-pressure environments and prioritize issues effectively Team player with collaborative attitude Strong customer orientation and problem-solving mindset Willingness to work flexible hours or shifts as per client SLAs Show more Show less

Overview At PowerSchool, we are a dedicated team of innovators guided by our shared purpose of powering personalized education for students around the world. From the central office to the classroom to the home, PowerSchool supports the entire educational ecosystem as the global leader of cloud-based software for K-12 education. Our employees make it all possible, and a career with us means you’re joining a successful team committed to engaging, empowering, and improving the K-12 education experience everywhere. Team Overview Our Hosting team manages and supports the infrastructure of all our platforms, from hardware to software, to operating systems to PowerSchool products. This collaborative team helps meet the needs of an evolving technology and business model with a specialized focus on protecting customer data and keeping information secure. Responsibilities Job Summary: We are seeking a skilled Cloud Ops Engineer to manage, maintain, and optimize our organization's Hosted Cloud Environment, including Windows Server environments, virtualization platforms (VMware), Citrix solutions, databases, and automation through PowerShell scripting. The successful candidate will play a critical role in ensuring high availability, performance, security, and scalability of our Hosted Cloud Environment. Key Responsibilities: Install, configure, maintain, and troubleshoot Windows Server environments (2016/2019/2022). Manage and administer Citrix environments including Citrix Virtual Apps and Desktops (XenApp/XenDesktop). Design, implement, and manage VMware virtual infrastructure, including ESXi, vSphere, and vCenter. Database administration and support for SQL Server or Oracle databases, including backup, recovery, performance tuning, and security. Automate routine tasks using PowerShell scripting to enhance operational efficiency. Monitor system performance, conduct regular health checks, and optimize infrastructure to ensure reliability and high availability. Collaborate with IT teams to plan and execute upgrades, migrations, and patch management. Troubleshoot complex issues related to servers, virtualization, Citrix environments, and databases. Develop and maintain comprehensive documentation of infrastructure configurations, processes, and procedures. Provide technical support and guidance to IT staff and end-users. Qualifications Qualifications: Bachelor’s degree in computer science, or related field; or equivalent work experience. 5+ years of experience in Cloud Ops Administration with a focus on Windows Server, Citrix, VMware, and databases. Strong expertise in Windows Server technologies including Active Directory, DNS, DHCP, Group Policy. Extensive experience with Citrix Virtual Apps and Desktops deployment, management, and optimization. Proficiency in VMware virtualization technologies, including ESXi, vSphere, vCenter, and related tools. Solid experience in database administration (SQL Server/Oracle), including backup and recovery, optimization, and security. Advanced PowerShell scripting skills for automation and task simplification. Strong analytical and problem-solving skills. Excellent communication and collaboration abilities. Relevant certifications (e.g., MCSA/MCSE, Citrix CCA/CCP, VMware VCP, Database certifications) are highly desirable. Bonus: Certifications in Azure/AWS. EEO Commitment EEO Commitment PowerSchool is committed to a diverse and inclusive workplace. PowerSchool is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Our inclusive culture empowers PowerSchoolers to deliver the best results for our customers. We not only celebrate the diversity of our workforce, we celebrate the diverse ways we work. If you have a disability and need an accommodation regarding our recruiting process, please let us know by emailing accommodations@powerschool.com. Show more Show less

Roles and Responsibilities : Design, implement, and maintain Citrix environments for clients across various industries. Troubleshoot issues related to Citrix servers, storage, and network connectivity. Collaborate with cross-functional teams to ensure seamless integration of Citrix solutions with existing infrastructure. Provide technical support and training to end-users on Citrix products such as XenDesktop. Job Requirements : 3-14 years of experience in IT services & consulting industry. Strong knowledge of Citrix technologies including Citrix XenDesktop. Experience working with Windows Server operating systems. Familiarity with networking protocols (TCP/IP) and storage management.

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Citrix Virtual Apps and Desktop Administration, Citrix ADC (NetScaler) Adminis, Services (MCS)Citrix Machine C Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary As a Citrix Virtual App, VDI, NetScaler, MCS (Machine Creation Services), PVS (Provisioning Services), Citrix Cloud, and Application Packaging Support Specialist, you will be responsible for delivering exceptional technical support to clients, ensuring the optimal performance and reliability of Citrix environments. You will interact directly with clients, diagnose and resolve issues, and leverage your expertise to implement effective solutions. Your role will involve collaboration with various teams to maintain and enhance service quality. Roles & Responsibilities- Client Support:Serve as the primary point of contact for clients, providing expert support for Citrix Virtual Apps, Desktops, NetScaler, MCS, PVS, Citrix Cloud, and application packaging.- Issue Resolution:Accurately diagnose client issues, interpret technical problems, and design comprehensive solutions based on in-depth product knowledge.- System Maintenance:Ensure the continuous smooth operation of Citrix environments, including Virtual Apps, Desktops, NetScaler (as Citrix Access Gateway and Load Balancer), MCS, PVS, Citrix Cloud, and application packaging tools, addressing and resolving any disruptions promptly.- Application Packaging:Utilize Citrix native tools and third-party solutions to package applications for deployment within the Citrix environment.- User Profile Management:Manage user profiles using Citrix UPM (User Profile Management) and third-party tools to ensure consistent and reliable user experiences.- NetScaler Configuration:Configure and manage various NetScaler appliances (VPX, MPX, SDX) for Citrix Access Gateway (CAG), Load Balancing (LB), and perform Multi-Factor Authentication (MFA) setups. Manage firmware upgrades and ensure optimal performance.- Migration Projects:Execute migrations from older Citrix versions (e.g., XenApp 6.5, Xen-Desktop 7.x) to the latest versions (e.g., Citrix Virtual Apps and Desktops 1912 LTSR, 7.x)- Disaster Recovery (DR):Implement and maintain DR solutions for Citrix environments, ensuring business continuity (e.g., leveraging Citrix Cloud Disaster Recovery).- Patching and Updates:Manage patching and updates for Citrix infrastructure servers, VDI, and associated components to ensure security and performance.- Monitoring and Analytics:Utilize Citrix native tools (e.g., Citrix Director, Citrix Analytics) for proactive monitoring and performance analysis.- Automation**:Implement automation for routine tasks using Citrix native capabilities (e.g., Citrix PowerShell SDK, Citrix App Layering).- Infrastructure Hardening:Implement hardening techniques to secure Citrix infrastructure against vulnerabilities.- Vulnerability Remediation:Identify, assess, and remediate vulnerabilities within the Citrix environment.- Certificate Management:Manage and renew certificates on NetScaler appliances to ensure secure communication. Professional & Technical Skills- Must-Have Skills: - Citrix Virtual Apps and Desktops Administration - Citrix ADC (NetScaler) Administration and Configuration - Services (MCS)Citrix Machine Creation - Citrix Provisioning Services (PVS) - Citrix Cloud Services Administration - Application Packaging using Citrix native tools and third-party solutions - Citrix User Profile Management (UPM) and third-party profile management tools - NetScaler configuration and management for Citrix Access Gateway (CAG) and Load Balancing (LB) - Experience with various NetScaler appliances (VPX, MPX, SDX) - Experience in configuring MFA and managing firmware upgrades on NetScaler - Experience migrating from older Citrix versions (e.g., XenApp 6.5, Xen-Desktop 7.x) to latest versions (e.g., Citrix Virtual Apps and Desktops 1912 LTSR, 7.x) - Disaster Recovery (DR) solutions for Citrix environments - Patching and updating Citrix infrastructure servers and VDI environments - Monitoring and analytics using Citrix native tools (e.g., Citrix Director, Citrix Analytics) - Automation using Citrix native capabilities (e.g., Citrix PowerShell SDK, Citrix App Layering) - Hardening of Citrix infrastructure - Vulnerability remediation - Certificate management and renewal on NetScaler appliances - Strong understanding of system and application support - Experience in troubleshooting and problem-solving within Citrix environments Good-to-Have Skills: - Software Quality Assurance (SQA) - Familiarity with other virtualization technologies and tools - Proven experience in supporting Citrix Virtual Apps, Desktops, ADC (NetScaler), MCS, PVS, Citrix Cloud, and application packaging.- Excellent analytical and diagnostic skills with a strong ability to think critically and solve complex problems.- Exceptional communication and interpersonal skills to interact effectively with clients and internal teams.- Ability to work independently and as part of a team in a fast-paced environment.- Relevant certifications in Citrix (e.g., CCA-V, CCP-V, CCE-V) are preferred. Additional Information:- The candidate should have minimum 3 years of experience in Citrix Virtual App, VDI, NetScaler, MCS.- This position is based at our Bengaluru office.- A 15-year full time education is required. Qualification 15 years full time education

Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Citrix Virtual Apps and Desktop Administration Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time educationThe Virtual Desktop Operations team within Barclays Collaboration Services fronts the service delivery of a 24x7 third-level and engineering support service across ConnectApps and VDI solutions within the firm. The team aim to pro-actively improve the environment through monitoring and automation, and so ensure Service Operations continue to underpin the growth of the business as a whole.Purpose of role:To provide 24*7 supports to internal & external users. Manage Multiple Citrix farms and VDI. Managing multiple Citrix XenApp and XenDesktop/VDI farms (monitoring, housekeeping, changing, app releasing and many other BAU tasks)Developing and integrating of key technology solutionsKey AccountabilitiesManage Citrix XenAppp and XenDesktop/VDI systems (monitoring, capacity management and planning, business continuity management, housekeeping)Manage Citrix cloud integration, including DaaS, Performance Analytics and Security Analytics. Manage Remote Desktop PC deployment, Configuration and TroubleshootingMonitoring the performance of Citrix components to maintain the consistent user experience Implement releases, undertake installation and maintenance of applications to Citrix\VDI platform Provide 3rd line support for incidents and problems, respond to user queries and data requests efficiently Analyse incidents, identify root causes and provide solutions for system issues.Analyse existing workloads and implement automations where possibleAssist other line technicians with support issues where required and mentor them where necessary Provide technical support and advice to usersCompose required service\support documentationUnderstanding of the security protocols within the banking environmentAssists in integrating, configuring and testing infrastructure solutions provided by EngineeringTake direction from Engineers and Senior Engineers in all areas of system support and system performanceEnsures quality and efficiencies in implementation and maintenance of systemsBroad understanding of BCM/DR related activities within the serviceCapacity Planning and MonitoringPerson SpecificationStrong broad and current technology knowledge acquired in enterprise scale infrastructure organization.Skills and experience of Citrix technologies, XenApp, Xendesktop, Storefront etc.Skills and Experience of managing Citrix Cloud and on prem environmentExperience of manging Azure VDI deploymentExperience of managing large scale VDI/RPC deploymentsExperience of monitoring capacity and performance of Citrix componentsKnowledge of Microsoft desktop operating systems in enterprises.Knowledge of VMware virtualization products in enterprises.Experience of monitoring capacity and performance of Citrix componentsKnowledge of Microsoft desktop operating systems in enterprises.Knowledge of VMware virtualization products in enterprises.Knowledge of Ivanti products in enterprises.Familiarity with enterprise software deployment products.Demonstrated understanding of desktop virtualization concepts.Awareness of application virtualization and application streaming concepts.Familiarity with diverse hardware platformsA track record of working within a services/support organization and familiarity.Understanding of Remote Support Solutions.Experience of working with global enterprise support teams.A confident and motivated person, with demonstrable experience working in a challenging / high pressure environment.Experience of working within a truly global organization, and the challenges that brings (time zone, culture, etc.).Can demonstrate experience in managing a variety of improvement streams.A proven track history of manipulation of large amounts of raw data and the ability to represent this to senior stakeholders in a clear and succinct manner.Strong communication and senior management presentation skills. Additional Information:- The candidate should have minimum 5 years of experience in Citrix Virtual Apps and Desktop Administration.- This position is based at our Pune office.- A 15 years full time education is required. Qualification 15 years full time education

locationsPune, Astral Courtposted onPosted 2 Days Ago time left to applyEnd DateMay 31, 2025 (13 hours left to apply) job requisition idJR-0004961 Key duties and responsibilities Serve as the singlepoint of contact for end User ICT requests and supportissues. Respond to IT requests from all emails, portal, and telephone within theagreedtargets. Log and assign all IT requests and work requestsaccurately inthe Apex IT ticketingsystem. Perform troubleshooting and initial diagnostics of assigned IT tickets, including remote connection to end user devices using remote accesstools. When required assign tickets to the relevant team member or external IT suppliers and liaise withthe resolver untilcompletion. Communicate clearly to users in a timely and polite manner and keep the enduser informedof the progress of IT requests at all appropriatetimes. Followstandardoperatingprocedures(SOPs)for incidentmanagement. Manage creation, modification, and deletion of users accountmanagement (FTP, Active Directory, file permissions)and performclean-upprojects of user profiles, files, emailaccounts. Supporting application such as Microsoft Lync/Skype for Business, conferencingtools such as GoToMeeting, Microsoft Outlook and email archiving tools. Highlight and report all major IT issues and risks to Service Manager in a timelymanner. Research, test and implement new systems to improve efficiencies and satisfy userrequests. Provide basic PC installations and configurationtasks. Provide on site support when required in Apex offices (may require travel). Other duties in support of the Service Desk, as assigned by the Service Manager,TLs. Experience and skills 2-3 years experiencein a computer related support or and IT operationalenvironment. A recognised third levelqualification in a computer relateddiscipline. One or more recognised industry certification in PC, Network and Server support (Comptia A+, Server +, Network +, MCP in Windows7/8/10); Goodwritten and communication skills inEnglish. Experience with documentation and improving SOPs and other processdocuments. Good customer focus, and excellent time-keeping is a key requirement of therole. Good interpersonal skills, with a focus on listening and questioningskills. Goodproblem-solvingabilities and ability to work under own initiative; Maintain adequate knowledge of operating systems and application software in use inApex. Familiarity with or a willingness to learn the fundamental principles of ITIL ServiceManagement. Experience with configuring and supporting any version of Windows Desktop (7, 8,10); Experience in virtual desktop environment desirable, particularly CITRIX XenDesktop/XenApp,Azure,AWS. Experience with configuring andsupporting Microsoft Office 2013/2016 and/or Office365. GoodExperienceinactivedirectory,UserManagement. Customer support experiencein Global Service Deskoncall. Some basis experience with supporting physical networking is desirable but notessential. Experiencewith TicketTool,Fresh Service , Service Now (SNOW). 24/7 Work. DisclaimerUnsolicited CVs sent to Apex (Talent Acquisition Team or Hiring Managers) by recruitment agencies will not be accepted for this position. Apex operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our exclusive recruitment partners.

Administer Citrix environments, ensuring the availability and security of Citrix-based virtual desktop infrastructure (VDI). Troubleshoot and optimize Citrix services, manage user access, and maintain system health.

Configure, administer, and support Citrix environments to ensure seamless virtual desktop infrastructure (VDI) and application delivery. You will troubleshoot issues, optimize performance, and ensure security. Expertise in Citrix systems and virtualization is required.

The Digital :Citrix Administration role involves working with relevant technologies, ensuring smooth operations, and contributing to business objectives. Responsibilities include analysis, development, implementation, and troubleshooting within the Digital :Citrix Administration domain.

The Digital :Citrix Administration role involves working with relevant technologies, ensuring smooth operations, and contributing to business objectives. Responsibilities include analysis, development, implementation, and troubleshooting within the Digital :Citrix Administration domain.

The Digital :Citrix Administration role involves working with relevant technologies, ensuring smooth operations, and contributing to business objectives. Responsibilities include analysis, development, implementation, and troubleshooting within the Digital :Citrix Administration domain.

The Digital :Citrix Administration role involves working with relevant technologies, ensuring smooth operations, and contributing to business objectives. Responsibilities include analysis, development, implementation, and troubleshooting within the Digital :Citrix Administration domain.

The Digital :Citrix Administration role involves working with relevant technologies, ensuring smooth operations, and contributing to business objectives. Responsibilities include analysis, development, implementation, and troubleshooting within the Digital :Citrix Administration domain.

L3 CitrixAdmin L3 Level Experience in Citrix XenApp & XenDesktop 6- 10 years 4 to 6 Years of Experience on Windows servers 2016, Citrix XenApp & XenDesktop, VMWare and VDI. Strong understanding of Infrastructure management concepts. Knowledge on Incident Management, Service Request Management, Problem Management, Change Request Management. Hands on experience on related tools like Netscalar, Store front, (Citrix director) EdgeSight, Citrix receiver etc. Excellent Troubleshooting Skills Automation for Server maintenance (PowerShell scripting) Experience in Datacenter Operations. Excellent communication skills Service monitoring and SLA management Establishing and maintaining process documents and run books Exposure to HP/Dell server hardware and remote management capabilities. Understanding of basic Linux, Network and Storage concepts. Experience in Incident, Asset, Problem, Configuration and Change Management (ITIL) Show more Show less

Job Description As discussed please find below the JD for Citrix ­Minimum Of 4-5 Years’ Experience In Citrix Administration Citrix Administration on XenApp and XenDektop version 7.x & Citrix Virtual Apps and Desktops with multiple sites and farms.. Strong knowledge in troubleshooting of Citrix XenApp and Xendesktop 7.x & Citrix Virtual Apps and Desktops Strong Knowledge on Citrix Components such as Studio, Director, DDC, StoreFront,License Server, VDA, Citrix Receiver and WorkSpace. Installing and publishing applications to the users through XenApp Servers as per Client requirements. Working with multiple application teams and troubleshooting issues related to areas which has an impact on Citrix. Knowledge in Citrix Director and configuring alerts as per best practices. Maintain high availability and perform DR activities between multiple data centers Worked in the area of Virtualization with XenCenter Configuring and troubleshooting Windows Roaming Profile and Mandatory Profile. Capable to perform basic checks in GPO, DNS, DHCP, and Windows Active Directory Administration Review periodic reports of server health, resource usage, user experience, and overall environment performance. Drive service improvement programs. Ensure adherence to quality / security standards defined for the engagement Perform Trend analysis, identify top few incidents and work with respective teams/individual to minimize the incidents. Competent and demonstrated experience in ITIL processes: Incident, Request, Problem and Change Management Willingness to work in shifts including nights and co-ordinate with the team to provide support as per Client's requirements About Us At eClerx, we serve some of the largest global companies – 50 of the Fortune 500 clients. Our clients call upon us to solve their most complex problems, and deliver transformative insights. Across roles and levels, you get the opportunity to build expertise, challenge the status quo, think bolder, and help our clients seize value About The Team eClerx is a global leader in productized services, bringing together people, technology and domain expertise to amplify business results. Our mission is to set the benchmark for client service and success in our industry. Our vision is to be the innovation partner of choice for technology, data analytics and process management services. Since our inception in 2000, we've partnered with top companies across various industries, including financial services, telecommunications, retail, and high-tech. Our innovative solutions and domain expertise help businesses optimize operations, improve efficiency, and drive growth. With over 18,000 employees worldwide, eClerx is dedicated to delivering excellence through smart automation and data-driven insights. At eClerx, we believe in nurturing talent and providing hands-on experience. eClerx is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, or any other legally protected basis, per applicable law. Show more Show less

Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customer’s emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaints using applicable software. Route calls and tickets to appropriate resources and Domains who can best support he user, Document all call information according to standard operating procedures. Recognize, document, and alert the management team of trends in customer calls. Create SOPs for new Issues and resolution given. Complete call logs and reports. Mandatory Skills: Desktop Support.

Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customer’s emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaints using applicable software. Route calls and tickets to appropriate resources and Domains who can best support he user, Document all call information according to standard operating procedures. Recognize, document, and alert the management team of trends in customer calls. Create SOPs for new Issues and resolution given. Complete call logs and reports. Mandatory Skills: Desktop Support.

Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customer’s emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaints using applicable software. Route calls and tickets to appropriate resources and Domains who can best support he user, Document all call information according to standard operating procedures. Recognize, document, and alert the management team of trends in customer calls. Create SOPs for new Issues and resolution given. Complete call logs and reports. Mandatory Skills: Network Voice Admin. Experience1-3 Years.

Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customer’s emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaints using applicable software. Route calls and tickets to appropriate resources and Domains who can best support he user, Document all call information according to standard operating procedures. Recognize, document, and alert the management team of trends in customer calls. Create SOPs for new Issues and resolution given. Complete call logs and reports. Mandatory Skills: Desktop Support.

Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customer’s emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaints using applicable software. Route calls and tickets to appropriate resources and Domains who can best support he user, Document all call information according to standard operating procedures. Recognize, document, and alert the management team of trends in customer calls. Create SOPs for new Issues and resolution given. Complete call logs and reports. Mandatory Skills: Desktop Support.

Do ¢ Excellent communication skills ¢ Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. ¢ Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. ¢ Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support ¢ Answer incoming calls and respond to customers emails in timely manner. ¢ Manage and resolve customer complaints. ¢ Identify and escalate issues to supervisors as and when needed. ¢ Provide product and service information to customers. ¢ Research required information using available resources and Offer Solution to customers. ¢ Research, identify, and resolve customer complaints using applicable software. ¢ Route calls and tickets to appropriate resources and Domains who can best support he user, ¢ Document all call information according to standard operating procedures. ¢ Recognize, document, and alert the management team of trends in customer calls. ¢ Create SOPs for new Issues and resolution given. ¢ Complete call logs and reports. Mandatory Skills: Tools Development-Software Engineering. Experience5-8 Years.

Do ¢ Excellent communication skills ¢ Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. ¢ Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. ¢ Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support ¢ Answer incoming calls and respond to customers emails in timely manner. ¢ Manage and resolve customer complaints. ¢ Identify and escalate issues to supervisors as and when needed. ¢ Provide product and service information to customers. ¢ Research required information using available resources and Offer Solution to customers. ¢ Research, identify, and resolve customer complaints using applicable software. ¢ Route calls and tickets to appropriate resources and Domains who can best support he user, ¢ Document all call information according to standard operating procedures. ¢ Recognize, document, and alert the management team of trends in customer calls. ¢ Create SOPs for new Issues and resolution given. ¢ Complete call logs and reports. Reinvent your world.We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Primary Skills: Citrix XenApp, Xendesktop; PowerShell; VDI; Windows Server Secondary Skills: MCS; Virtualization; Citrix NetScaler; SCCM; DNS; Active Directory; Citrix DaaS. Responsibilities Maintenance and support of multiple Citrix environments Leading an offshore 3rd party team to deliver to SLA and ensure incidents are investigated and resolved in a timely manner. Utilize extensive Citrix and Azure experience to ensure optimal performance and reliability. Develop and execute a strategic roadmap for desktop virtualization initiatives. Lead and mentor high-performing teams across onshore and offshore locations. Manage the consolidation of multiple legacy virtualization environments into a streamlined infrastructure. Drive the migration process to AVD and/or Windows 365, ensuring a seamless transition. Promote a culture of continuous learning and self-improvement within the team. Adopt an attitude of excellence in delivering services using best of breed platforms. Provide governance oversight, standards and technology roadmap for enterprise Desktop Virtualisation services. Provide input on developing and refining architectural standards. Support Project teams on all technical change requests; risks & issues; schedule detail and any governance support; and sign off all technical deliverables. Govern transition to support activities on behalf of the infrastructure & networking teams. Required Experience with Citrix, including deployment and management on Azure. Experience leading AVD and W365 deployments Significant experience in a broad End User Compute environment including Windows 10 and 11 deployment\image creation Experience as a technical lead on desktop virtualisation initiatives Demonstrated ability in strategic roadmap development and execution. Experience leading and developing high-performing teams in a split onshore/offshore model. Primary Skills Citrix Admin XenApp XenDesktop Powershell Secondary Skill Virtualization Citrix NetScaler Citrix DaaS