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0 years
0 Lacs
Delhi Cantonment, Delhi, India
On-site
Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Hands on experience on Citrix XenApp/XenDesktop in medium to large enterprise environments Knowledge of designing, deploying, and troubleshooting an enterprise XenApp/XenDesktop infrastructure. Level 2 experience in implementing and supporting XenApp, XenDesktop, Provisioning Services and Windows operating systems. Hands on knowledge on VMware/XenServer/Hyper-V management an...
Posted 3 months ago
3.0 years
0 Lacs
Chennai, Tamil Nadu, India
On-site
Job Responsibilities: Provide Technical Support to customers and partners Provide technical services include writing scripts, troubleshooting and best practices to customers Manage support cases to ensure issues are recorded, tracked, resolved, and follow-ups are completed in a timely manner Provide fault isolation and root cause analysis for technical issues Publish Technical Support Bulletins and other technical documentation in the Knowledge Base Review of technical documentation for training materials, technical marketing collateral, manuals, troubleshooting guides, etc. Travel to customer sites in the event of a critical situation to expedite resolution as required Provide on-call suppo...
Posted 3 months ago
0 years
0 Lacs
Pune, Maharashtra, India
Remote
About Company: Our client is a global technology consulting and digital solutions company that enables enterprises to reimagine business models and accelerate innovation through digital technologies. Powered by more than 84,000 entrepreneurial professionals across more than 30 countries, it caters to over 700 clients with its extensive domain and technology expertise to help drive superior competitive differentiation, customer experiences, and business outcomes. Job Title: Server build VMware Azure Hyper Citrix Location: -Mumbai (Powai / Mahape) / Pune (Shivajinagar) Experience: 8+Relevant Employment Type: Contract to Hire Work Mode: Hybrid Notice Period: Immediate Joiners Only Job Descripti...
Posted 3 months ago
0 years
5 - 9 Lacs
Chennai
On-site
As a Senior Administrator in Support & Operations, you will play a pivotal role in delivering advanced technical support for Citrix XenDesktop and Provisioning Services. Your expertise will ensure effective troubleshooting, root cause analysis, and the implementation of solutions, ultimately enhancing customer satisfaction and operational efficiency. (1.) Key Responsibilities 1. Provide Advanced Technical Support For Citrix Xendesktop And Provisioning Services By Resolving Complex Incidents And Performing Root Cause Analysis, Thereby Ensuring Adherence To Quality Standards And Regulatory Requirements. 2. Implement Solutions To Address Technical And Security Issues Escalated By Analysts, Ensu...
Posted 3 months ago
4.0 - 5.0 years
0 Lacs
Mumbai, Maharashtra, India
On-site
Job Description As discussed please find below the JD for Citrix Minimum Of 4-5 Years’ Experience In Citrix Administration Citrix Administration on XenApp and XenDektop version 7.x & Citrix Virtual Apps and Desktops with multiple sites and farms.. Strong knowledge in troubleshooting of Citrix XenApp and Xendesktop 7.x & Citrix Virtual Apps and Desktops Strong Knowledge on Citrix Components such as Studio, Director, DDC, StoreFront,License Server, VDA, Citrix Receiver and WorkSpace. Installing and publishing applications to the users through XenApp Servers as per Client requirements. Working with multiple application teams and troubleshooting issues related to areas which has an impact on Ci...
Posted 3 months ago
4.0 - 8.0 years
4 - 8 Lacs
Pune
Work from Office
Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customers emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaint...
Posted 3 months ago
1.0 - 5.0 years
3 - 7 Lacs
Bengaluru
Work from Office
Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customers emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaint...
Posted 3 months ago
5.0 - 8.0 years
7 - 10 Lacs
Bengaluru
Work from Office
Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customers emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaint...
Posted 3 months ago
3.0 - 5.0 years
5 - 7 Lacs
Hyderabad
Work from Office
Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customers emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaint...
Posted 3 months ago
4.0 - 8.0 years
4 - 8 Lacs
Bengaluru
Work from Office
Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customers emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaint...
Posted 3 months ago
3.0 - 5.0 years
5 - 7 Lacs
Mumbai
Work from Office
Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customers emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaint...
Posted 3 months ago
3.0 - 5.0 years
5 - 7 Lacs
Pune
Work from Office
Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customers emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaint...
Posted 3 months ago
1.0 - 5.0 years
3 - 6 Lacs
Rajkot
Work from Office
Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customers emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaint...
Posted 3 months ago
2.0 - 6.0 years
4 - 8 Lacs
Hyderabad
Work from Office
Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customers emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaint...
Posted 3 months ago
1.0 - 3.0 years
3 - 6 Lacs
Surat
Work from Office
Make knowledgeable and engaging Shopify store online to increase the revenue and sales. Make bespoke themes and change all the pre-existing templates according to the predefined company guidelines. Should be a professional in all areas of the E-commerce platform. Work with the UI and UX design teams to make the inventive, strong, and unique user experience. Ensure smooth connection with the Shopify Apps, Marketing Tools, and Platform APIs. Must debug and test out the websites regularly to enhance the performance. Offer coordination and technical support to protect the company against failure. Increase the conversion rates by optimizing websites. Roles Responsibilities: Must have maintenance,...
Posted 3 months ago
10.0 years
0 Lacs
Pune, Maharashtra, India
On-site
About VOIS In 2009, VOIS started operating in India and now has established global delivery centers in Pune, Bangalore and Ahmedabad. With more than 14,500 employees, VOIS India supports global markets and group functions of Vodafone and delivers best-in-class customer experience through multi-functional services in the areas of Information Technology, Networks, Business Intelligence and Analytics, Digital Business Solutions (Robotics & AI), Commercial Operations (Consumer & Business), Intelligent Operations, Finance Operations, Supply Chain Operations and HR Operations and more. About VOIS India VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value a...
Posted 3 months ago
6.0 years
0 Lacs
India
Remote
Job Title: L3 Infrastructure Engineer Experience: 6+ Years Location: Remote Contract Type: Long Term Job Summary: We are seeking an experienced and proactive L3 Infrastructure Engineer to lead and resolve complex technical issues in a hosted Managed Service Provider (MSP) environment. The ideal candidate will have extensive hands-on experience with Citrix, RDS, VMware, Azure, and Windows Server environments, along with leadership capabilities to guide junior engineers. You will be responsible for advanced problem-solving, system optimization, and infrastructure enhancement projects while ensuring system stability, security, and performance. Key Responsibilities: Act as a technical escalation...
Posted 3 months ago
4.0 - 9.0 years
10 - 15 Lacs
Hyderabad
Work from Office
Job Brief: The ideal candidate will be familiar with the full software design life cycle. They should have experience in designing, coding, testing and consistently managing applications They should be comfortable coding in a number of languages and have an ability to test code in order to maintain high-quality code. Required: The ideal candidate will be an experienced Microsoft Dynamics CRM Developer/Lead with a masterful expertise in .Net, SQL, and the entire Dynamics CRM 2013 onwards technology stack. CRM 2013 & onwards Experience Experience/Willingness to learn Power Apps Platform Knowledge of MCS Dynamics Sure Step Evolved methodology preferred. Good understanding of CRM entity & Object...
Posted 3 months ago
1.0 - 5.0 years
3 - 6 Lacs
Mumbai
Work from Office
Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customers emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaint...
Posted 3 months ago
5.0 - 8.0 years
3 - 6 Lacs
Chennai
Work from Office
Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customers emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaint...
Posted 3 months ago
3.0 - 5.0 years
4 - 8 Lacs
Thane
Work from Office
Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customers emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaint...
Posted 3 months ago
3.0 - 5.0 years
5 - 7 Lacs
Mumbai
Work from Office
Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customers emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaint...
Posted 3 months ago
8.0 years
0 Lacs
Bengaluru, Karnataka, India
Remote
About This Team: Support Engineering Team also known as the escalation team is the highest level technical support team assisting customers to provide timely solutions for their environments and the issues. This team also plays key role in identifying potential product bug and liaison with respective teams for product improvements and stability. About This Job: You have a Engineering university degree, combined with at least four years of tech support experience in a large enterprise environment. You have acquired a solid understanding of windows (both client & Server OS) as well as Linux networking (DNS / DHCP / IP) and basics networking knowledge, including TCP / UDP / SSLN. You are comfor...
Posted 3 months ago
6.0 - 10.0 years
0 Lacs
karnataka
On-site
As a Remote Infrastructure Management Specialist, you will leverage your extensive experience of over 10 years in remote infrastructure management to support both Desktop and Server virtualization environments for our esteemed clients. Your proficiency and hands-on experience in Citrix XenApp & Xendesktop, as well as Xen Server implementation and configuration, will be instrumental in ensuring the seamless operation of enterprise Citrix environments. In this role, you will be responsible for troubleshooting and resolving issues within the Citrix environment, including but not limited to Web interface, Application enumeration, performance issues, printing, and provisioning. Additionally, you ...
Posted 3 months ago
6.0 - 10.0 years
0 Lacs
karnataka
On-site
As a Virtual Desktop Support Specialist, you will be responsible for maintaining and supporting the Virtual Desktop setup, including managing Citrix Xen Desktop and Citrix XenApp environments. Your duties will include updating virtual machine images, ensuring patch and vulnerability compliance, providing operational support, and handling requests for virtual systems. You will also be expected to perform problem management activities and provide tier-three support for problem/issue escalations. Your expertise in Citrix technologies such as Citrix Xen Desktop, Citrix XenApp, Citrix DaaS, Citrix MCS, and NetScaler will be essential for this role. Additionally, you should have a deep understandi...
Posted 3 months ago
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