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3.0 - 5.0 years
5 - 8 Lacs
mohali
Work from Office
We are looking for Shopify developers who are comfortable programming on the Shopify platform. They should have development experience, in-depth understanding, and distinct perspectives of all things to specialize in all the Shopify projects. The chosen candidate should be able to create a bespoke development using the existing Shopify templates. Besides that, they must also know how to convert mock-ups and specifications into complete functional solutions. Candidate must also know how to update and modify the existing websites to enhance the UX/UI design or add new features. They must also know how to test and develop 3rd-party Shopify apps and customize and create Shopify accounts. Job Req...
Posted 3 months ago
3.0 - 8.0 years
10 - 14 Lacs
mumbai, pune, chennai
Work from Office
Role Workplace Engineering Track Associate Responsibilities Receivesproperhandoverfrom project to BAU Suggestsimprovementsin the design/process to ease workflows Day to DaySupportof Workplace Virtualization Production Environment Maintains High availability& Load balancing of allcore, leveraged,dependentcomponents Conducts validation testing in UATandchangemanagement to production Performs anyshort termprojectsthat relate to existing system expansion or enhancement Escalates high severity issues & works along with consultants fromserviceimpact toimprovementplans Help developautomationcapabilities wherever possible to reduce issues & complexity Work withmultipleteamsto addresscomplexissues un...
Posted 3 months ago
5.0 - 9.0 years
0 Lacs
noida, uttar pradesh
On-site
NTT DATA is looking for a Systems Integration Senior Specialist - VDI to join their team in Noida, Uttar Pradesh (IN-UP), India. The ideal candidate should be a highly-motivated individual with strong communication skills, a technology-driven mindset, and the ability to collaborate effectively across different groups. They should be willing to tackle challenges and have a broad understanding of server and desktop/application virtualization. Key Responsibilities: - Support complex system configurations for Citrix, VMware, and MS HyperV platforms - Implement VDI/App Delivery Virtualization projects using various technologies - Develop standards and processes for product uniformity and quality ...
Posted 3 months ago
1.0 - 5.0 years
3 - 7 Lacs
bengaluru
Work from Office
Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customers emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaint...
Posted 3 months ago
5.0 - 10.0 years
11 - 21 Lacs
vadodara
Work from Office
Role & responsibilities Responsibilities: is looking for a Citrix administrator to join our global IT team and support our Citrix environment. You will be responsible for installing, configuring, maintaining, and troubleshooting application and desktop environments within covering 16 global locations with circa of 1000 CCU`s supporting over 3000 users globally. is leveraging the Citrix DaaS and VDI platforms, which is delivering both virtualised and native applications. The Citrix DaaS and VDI Farm is currently within the Citrix Cloud, with our VDA`s on-premises. Manage and monitor the Citrix DaaS and VDI environment, including Cloud Connectors, StoreFront, DaaS Cloud, Licensing, and Provisi...
Posted 3 months ago
3.0 - 5.0 years
4 - 8 Lacs
hyderabad
Work from Office
Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customers emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaint...
Posted 4 months ago
5.0 - 8.0 years
7 - 10 Lacs
bengaluru
Work from Office
Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customers emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaint...
Posted 4 months ago
3.0 - 5.0 years
4 - 8 Lacs
mumbai
Work from Office
Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customers emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaint...
Posted 4 months ago
2.0 - 3.0 years
2 - 3 Lacs
pune
Work from Office
locationsPune, Astral Courtposted onPosted 2 Days Ago time left to applyEnd DateMay 31, 2025 (13 hours left to apply) job requisition idJR-0004961 Key duties and responsibilities Serve as the singlepoint of contact for end User ICT requests and supportissues. Respond to IT requests from all emails, portal, and telephone within theagreedtargets. Log and assign all IT requests and work requestsaccurately inthe Apex IT ticketingsystem. Perform troubleshooting and initial diagnostics of assigned IT tickets, including remote connection to end user devices using remote accesstools. When required assign tickets to the relevant team member or external IT suppliers and liaise withthe resolver untilco...
Posted 4 months ago
2.0 - 3.0 years
3 - 6 Lacs
mumbai
Work from Office
Key duties and responsibilities Serve as the single point of contact for end User ICT requests and support issues. Respond to IT requests from all emails, portal, and telephone within the agreed targets. Log and assign all IT requests and work requests accurately in the Apex IT ticketing system. Perform troubleshooting and initial diagnostics of assigned IT tickets, including remote connection to end user devices using remote access tools. When required assign tickets to the relevant team member or external IT suppliers and liaise with the resolver until completion. Communicate clearly to users in a timely and polite manner and keep the end user informed of the progress of IT requests at all...
Posted 4 months ago
2.0 - 3.0 years
3 - 5 Lacs
pune
Work from Office
Key duties and responsibilities Serve as the single point of contact for end User ICT requests and support issues. Respond to IT requests from all emails, portal, and telephone within the agreed targets. Log and assign all IT requests and work requests accurately in the Apex IT ticketing system. Perform troubleshooting and initial diagnostics of assigned IT tickets, including remote connection to end user devices using remote access tools. When required assign tickets to the relevant team member or external IT suppliers and liaise with the resolver until completion. Communicate clearly to users in a timely and polite manner and keep the end user informed of the progress of IT requests at all...
Posted 4 months ago
2.0 - 3.0 years
3 - 5 Lacs
pune, bengaluru
Work from Office
Experience and skills 2-3 years experience in a computer related support or and IT operational environment. A recognised third level qualification in a computer related discipline. One or more recognised industry certification in PC, Network and Server support (Comptia A+, Server +, Network +, MCP in Windows 7/8/10); Good written and communication skills in English. Experience with documentation and improving SOPs and other process documents. Good customer focus, and excellent time-keeping is a key requirement of the role. Good interpersonal skills, with a focus on listening and questioning skills. Good problem-solving abilities and ability to work under own initiative; Maintain adequate kno...
Posted 4 months ago
2.0 - 3.0 years
3 - 6 Lacs
mumbai, pune
Work from Office
Key duties and responsibilities Serve as the single point of contact for end User ICT requests and support issues. Respond to IT requests from all emails, portal, and telephone within the agreed targets. Log and assign all IT requests and work requests accurately in the Apex IT ticketing system. Perform troubleshooting and initial diagnostics of assigned IT tickets, including remote connection to end user devices using remote access tools. When required assign tickets to the relevant team member or external IT suppliers and liaise with the resolver until completion. Communicate clearly to users in a timely and polite manner and keep the end user informed of the progress of IT requests at all...
Posted 4 months ago
5.0 - 8.0 years
3 - 6 Lacs
hyderabad
Work from Office
Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customers emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaint...
Posted 4 months ago
1.0 - 3.0 years
4 - 7 Lacs
pune
Work from Office
Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of t...
Posted 4 months ago
8.0 - 13.0 years
15 - 18 Lacs
mohali, chandigarh, kharar
Work from Office
Role & responsibilities Design and Implementation: Architect and deploy advanced Citrix environments, including Citrix Virtual Apps and VDI, Citrix ADC (NetScaler), Citrix Store Front and Citrix Cloud solutions. Lead infrastructure upgrades, migrations (Virtual Machine Migration from VMWare to Citrix Xen Server), and performance tuning projects. Develop and implement high-availability and disaster recovery solutions for Citrix environments. Maintenance and Support: o Perform advanced troubleshooting and resolve escalated issues related to Citrix infrastructure, virtualization, and user environments. o Monitor Citrix environments to ensure optimal performance, availability, and security. o An...
Posted 4 months ago
3.0 - 5.0 years
4 - 8 Lacs
mumbai
Work from Office
Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customers emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaint...
Posted 4 months ago
3.0 - 5.0 years
4 - 8 Lacs
mumbai
Work from Office
Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customers emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaint...
Posted 4 months ago
1.0 - 3.0 years
4 - 7 Lacs
chennai
Work from Office
Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of t...
Posted 4 months ago
3.0 - 5.0 years
4 - 8 Lacs
hyderabad
Work from Office
Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customers emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaint...
Posted 4 months ago
3.0 - 7.0 years
0 Lacs
hyderabad, telangana
On-site
You should have experience in Citrix CVAD, DaaS, and Azure Cloud. Familiarity with Citrix CVAD/DaaS, Azure AVD, XenApp 7.X and later versions, NetScaler 11.x and later versions, MS Enterprise Windows Server 2016/2019, Hyper-V/Nutanix virtualization, Group Policies, Active Directory, image creation/management, SCVMM, SCCM, SCOM, UPM/FSLogix storage, iSCSI/Fibre channel, enterprise data continuity, networking, V-LANs, firewalls, switches, routers, DHCP/DNS, TCP/IP (IPv4/IPv6), SSL/VPN, and hardware is required. The primary location for this position is Hyderabad, with secondary locations in Bangalore, Pune, or Chennai.,
Posted 4 months ago
5.0 - 9.0 years
0 Lacs
jaipur, rajasthan
On-site
You will be responsible for managing and creating PowerBi Dashboards, generating Server Utilization Reports regularly, and maintaining server status in the master list. You should have a good understanding of Virtualization/Citrix Environment and Farms. Additionally, you will need to establish priorities, handle multiple assignments concurrently in a fast-paced work environment, and possess knowledge in Ticket Management and Change Management. Your role will involve gathering data, converting it into reports and dashboards, handling Azure and on-prem Brokered VDIs, and managing the Citrix Environment end-to-end. You will be accountable for Capacity Management for Citrix servers, Change Manag...
Posted 4 months ago
5.0 - 9.0 years
0 Lacs
chennai, tamil nadu
On-site
We are looking for a skilled and experienced Citrix Level II/III Engineer to join our IT support team. As part of this role, you will manage and support Citrix Virtual Apps and Desktops infrastructure to ensure high availability, performance, and reliability across on-premises and cloud-hosted environments. As a critical member of the Desktop Technology Team, you will diagnose and resolve complex technical issues, optimize the Citrix environment, and provide seamless virtual desktop experience for end-users. We are seeking a professional with deep expertise in Citrix technologies and a commitment to delivering efficient, scalable virtual infrastructure solutions. Your responsibilities will i...
Posted 4 months ago
3.0 - 5.0 years
4 - 8 Lacs
Mumbai
Work from Office
Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customers emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaint...
Posted 4 months ago
5.0 - 8.0 years
3 - 6 Lacs
Mumbai
Work from Office
Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customers emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaint...
Posted 4 months ago
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