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9.0 - 14.0 years
27 - 32 Lacs
nagpur, pune, mumbai (all areas)
Work from Office
HI, Greetings from E-Solutions !!! We are looking for IC4-Xstore Consultant (Lead developer) with a solid experience preferably in a similar role. We are seeking people that are hands on and are able to take tasks and projects to the finishing line. Role Summary: Job Title: IC4-Xstore Consultant (Lead developer) Experience Level: 9+ Years Location: Pune, India Job Description: Job Responsibilities: Understand requirements, create, and review designs, validate the architecture, and ensure high levels of service offerings to clients. Participate in project estimation, provide inputs for solution delivery, conduct technical risk planning, perform code reviews and unit test plan reviews. Develop optimized high quality code deliverables, continual knowledge management and adherence to the organizational guidelines and processes. Ensure best practices are followed in everyday code development. Be a single point of contact for project manager and customer to resolve process and technical issues in a timely manner. Participate in remote requirements sessions and client meetings as required. Work with DevOps lead to ensure development is aligned to DevOps processes and suggest continuous improvements in processes. Lead the team to implement the project Ensure the development activities are delivered in time Educational Qualification: B.E., B.Tech, MCA or Equivalent Experience: 8+ yrs of total experience. 5+ yrs of experience in Oracle Xstore POS . Extensive experience in designing and developing applications using JAVA/J2EE. Strong understanding of Xstore POS core concepts and design. Proficient in the configuration, customization, development and support of Oracle Retail Xstore, with hands-on experience in Xadmin, Xcenter, Xenvironment, Xstore and Xstore Office Cloud Service (V23-24). Led the configuration of Xadmin settings for optimized system performance. Designed inbound/outbound interfaces, supported by detailed technical documentation Must have Deep understanding of Object-oriented programming, SOLID Principles. Strong systems analysis, design and architecture fundamentals, Unit Testing and other SDLC activities. Experience developing and designing API integrations using SOAP/RESTful/JSON. Excellent problem solving, analytical and debugging skills. Strong communication skills should be able to communicate effectively with business and other stakeholders. Ability to adjust priorities quickly as circumstances dictate. Agile/Scrum methodology experience/knowledge is required. Experience in using and managing code repositories and build tools such as SVN, GIT, MAVEN, GRADLE, JENKINS, etc. Experience in handling team of developers and ensuring the assigned tasks are delivered in time. Others Basic understanding of DevOps tools (Good to have) Strong knowledge of Xstore applications DB schema is MUS. Desired Skills: Excellent problem-solving and analytical skills. Strong communication and teamwork abilities. Ability to work in a fast-paced, dynamic environment. Experience with monitoring tools and cloud security best practices. Desirable Requirements: Key Skill: Oracle Xstore POS, JAVA/J2EE, Xstore POS core, API integrations, Oracle Retail Xstore, with hands-on experience in Xadmin, Xcenter, Xenvironment, Xstore and Xstore Office Cloud Service (V23-24) If interested than Please share below details along with UPDATED CV in Word Format Full Name (As per Govt. ID PAN CARD Proof): Current Company: Payroll Company (If working on Contract): Current Location: Ready to relocate (Work from Office) (Y/N): Are you ready to work from office? (Y/N): Total Experience: Relevant Experience: Ready for working in Night Shifts & or flexible for any other shifts as per Business requirements : Current CTC: Expected CTC : Offer in Hand (IF Any Mention offered CTC): Date Of Joning for Offered Company (Mention Date): Notice Period (Mention LWD if serving Notice ): Are you serving Notice ? (if yes than mention Confirmed Last working day in current company) We have Multiple open positions for this role you can refer this job to someone who is eligible and looking for job change. If interested than Please share above details along with your updated CV in word format to process further on my email ID gaurav.a@esolglobal.com Best Regards, Gaurav Agarwal
Posted 4 days ago
4.0 - 9.0 years
11 - 21 Lacs
pune, bengaluru, delhi / ncr
Hybrid
Role & responsibilities Job Responsibilities: The Support Specialist will be providing production support for a major specialty retailer based in US. Support will focus around Xstore/Xcenter environments along with existing integrations including JDA, financial systems, and other products. This position will be troubleshooting application and integration issues, documenting issues and defects. Must be familiar with T-Sql and Python. Responsibilities : Agent receives and tracks trouble tickets, assigns them to a technical specialist (could be themselves or someone else) for action and ensures that their tickets are resolved/closed out within the SLAs in the ticketing system. Provides support to corpate and store employees on Xstore, XCenter , and in-house integrations. Tracks, takes ownership of issues, Resolves issues and promotes end-user satisfaction; tracks activities of technical support specialists to whom tickets were assigned. Works with Store support, IT helpdesk, and other escalation points to resolve technical issues. Provides Remote Access Support through various VPN connections. Provides a high level of customer service in a fast-paced environment with phone calls, emails, and messaging. Follows up with existing tickets/inquiries, as appropriate. Accurately classifies and records details of inquiries into a web-based ticketing system. Effectively manages/prioritizes time to ensure that minimum Service Levels are met and/or exceeded. Must Have : Strong team player Excellent written and verbal communication skills. Ability to write and understand sql queries The ability to learn quickly and independently, and to determine adhoc solutions to problems where solutions have not been documented. Be passionate about helping people and resolving issues. Initiative to use available solution articles and resources to solve problems and take ownership of ticketed issues. Must be self-directed at troubleshooting issues; understand documented service levels and know when/who to escalate an issue to the next level of support. Strong interpersonal skills are required. Ability to understand that users needs are just as important as uncovering the technical solution. Strong attention to detail, organizational skills and ability to follow-through. Required Skills : Minimum of 3 years experience in a customer/user support role. Minimum 2 years knowledge of Retail POS systems on Micros Xstore Knowledge in SQL server 2012 or 2016 and databases Knowledge of Xstore functionality, configuration and structure Strong customer service, verbal and written communication skills required. Troubleshooting skills required. Strong interpersonal communication and customer service skills Ability to quickly learn business applications and apply this knowledge to assist end users. Proficient in Windows 10 and use of the Internet. Must have the ability to multi-task and work well in a fast paced team environment. Must have strong analytical and problem solving skills. Ability to maintain a friendly, upbeat and positive attitude. Desired Skills : Previous experience with remote desktop connectivity applications like SMS, WebEx, Live Meeting, Kaseya, and Windows Native tools. Technical Support experience in a Networked environment. Experience using a Help Desk ticketing system such as FreshDesk ZenDesk or Remedy. Worked on AMS Tracks Worked at corporate office that is using Xstore POS at the stores or worked at Oracle. Please complete the mandatory questions to proceed further. Preferred candidate profile
Posted 4 days ago
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