3 Xapi Jobs

Job highlights & Qualifications Minimum of 4 years of experience as an LMS administrator or similar position; experience with Docebo is required Experience in the enterprise-wide implementation of a Learning Management System Experience working on SCORM. Implemented DOCEBO Integration with other LMS tool, Ability to troubleshoot and resolve technical issues Ability to collaborate with others at all levels of the organization as well as vendors Customer service skills, responsive attitude Strong oral and written communication skills; ability to communicate complex technical concepts in non-complex terms Work effectively as a team member or independently as appropriate Organize and prioritize multiple projects with the ability to meet scheduled deadlines Responsibilities The Learning Management System Administrator will be responsible for the functional system administration and operational support of Mandiants Learning Management System (LMS) This person will be responsible for This position is responsible for the support, design, development, implementation, delivery, and maintenance of content, assets, and other resources used for instructional functions Works in collaboration with the Certification Program Manager and other key contacts across Education and the enterprise as a whole Communicates with both internal and external end users Identifies and communicates opportunities for process and quality improvements, providing feedback on usage, defects, and suggested enhancements Acquires and maintains knowledge of current technology as it applies to LMS software and systems Creates and maintains technical procedures and policy documentation Collaborates with key stakeholders on training needs and opportunities for the expansion of talent development within the organization Acts as an internal consultant by analyzing data and recommending solutions to utilize the LMS to deliver, track training and measure performance to meet organizational objectives Creates and maintains resources to train and support learners on how to use the technology for online and professional development Performs other related duties that may be assigned Works on assignments dealing with the routine and daily operation, use, and configuration of the Docebo LMS Monitors upgrades, changes, outages and feature releases for the LMS Researches and tests new features prior to release and implementation Manages community areas within the LMS including functionality, appearance, tabs, and settings Creates user logins as needed and assigns user permissions Creates and manages user structures including the creation of user groups and learning cohorts Manages course enrollment including progress tracking Publishes and archives online or blended learning solutions, assigns training curricula, and adds and deletes resources Populates course information and assigns learners Develops and updates standardized tools and reporting for ongoing access to learning information; generates standard and custom reports Uploads and maintains content; ensuring adherence to ADA requirements for LMS Analyzes reporting data and recommends strategic direction to key stakeholders, as appropriate Creates and manages the overall course structure and sets up course programs based on specifications from instructional designers Manages tracking of course revisions and history Builds online assessments and evaluations in LMS for courses Provides day-to-day issue resolution and end-user support of the LMS; act as primary technical resource to respond to instructors, students, and education team member needs Serves as point of escalation for support issues, which may include interaction with LMS vendor and other vendor support services Reviews and monitors system performance Works with the instructional technologist and instructional designers to troubleshoot and resolve technical issues related to accessing the LMS and course content

Job highlights & Qualifications Minimum of 4 years of experience as an LMS administrator or similar position; experience with Docebo is required Experience in the enterprise-wide implementation of a Learning Management System Experience working on SCORM. Implemented DOCEBO Integration with other LMS tool, Ability to troubleshoot and resolve technical issues Ability to collaborate with others at all levels of the organization as well as vendors Customer service skills, responsive attitude Strong oral and written communication skills; ability to communicate complex technical concepts in non-complex terms Work effectively as a team member or independently as appropriate Organize and prioritize multiple projects with the ability to meet scheduled deadlines Responsibilities The Learning Management System Administrator will be responsible for the functional system administration and operational support of Mandiants Learning Management System (LMS) This person will be responsible for This position is responsible for the support, design, development, implementation, delivery, and maintenance of content, assets, and other resources used for instructional functions Works in collaboration with the Certification Program Manager and other key contacts across Education and the enterprise as a whole Communicates with both internal and external end users Identifies and communicates opportunities for process and quality improvements, providing feedback on usage, defects, and suggested enhancements Acquires and maintains knowledge of current technology as it applies to LMS software and systems Creates and maintains technical procedures and policy documentation Collaborates with key stakeholders on training needs and opportunities for the expansion of talent development within the organization Acts as an internal consultant by analyzing data and recommending solutions to utilize the LMS to deliver, track training and measure performance to meet organizational objectives Creates and maintains resources to train and support learners on how to use the technology for online and professional development Performs other related duties that may be assigned Works on assignments dealing with the routine and daily operation, use, and configuration of the Docebo LMS Monitors upgrades, changes, outages and feature releases for the LMS Researches and tests new features prior to release and implementation Manages community areas within the LMS including functionality, appearance, tabs, and settings Creates user logins as needed and assigns user permissions Creates and manages user structures including the creation of user groups and learning cohorts Manages course enrollment including progress tracking Publishes and archives online or blended learning solutions, assigns training curricula, and adds and deletes resources Populates course information and assigns learners Develops and updates standardized tools and reporting for ongoing access to learning information; generates standard and custom reports Uploads and maintains content; ensuring adherence to ADA requirements for LMS Analyzes reporting data and recommends strategic direction to key stakeholders, as appropriate Creates and manages the overall course structure and sets up course programs based on specifications from instructional designers Manages tracking of course revisions and history Builds online assessments and evaluations in LMS for courses Provides day-to-day issue resolution and end-user support of the LMS; act as primary technical resource to respond to instructors, students, and education team member needs Serves as point of escalation for support issues, which may include interaction with LMS vendor and other vendor support services Reviews and monitors system performance Works with the instructional technologist and instructional designers to troubleshoot and resolve technical issues related to accessing the LMS and course content

At Maersk we have a vision thats larger than the ocean: to be a true integrator of container logistics connecting and simplifying our customers supply chain through global end-to-end solutions. We count on our people to make it happen. Thats why we are building a new global HR service enabled by new technology: to make sure we deliver great experience to our people, so they can deliver great experience to our customers. The Employee Experience Organization will work across brands, geographies and cultures to support one global Maersk. The FLPO is one of the largest parts of the EEO organization and the closest to our frontline colleagues. We are looking for a Learning Platform Specialist who will work on the Learning Management System (LMS) and will be responsible for managing the daily operations, use and governance of the LMS. The Learning Platform Specialist will also be responsible for working with stakeholders to support the usage and performance of the LMS. About the position and what we offer This is an exciting and challenging opportunity where you can take ownership and draw your path in a complex and fast-paced environment. There will be plenty of room for you to apply and develop your skills in this role. You will stretch your capabilities learning from, sparring and building lasting relationships with diverse and professional colleagues all over the world. Key responsibilities: Provide support to all LMS related queries and requests via ticket/chat/phone Perform administrative tasks such as uploading course material, creating learning plans, scheduling enrolments, and generating reports. Manage administrative tasks related to Certifications on LMS platforms and respond to queries related to Certifications. Administer classroom training and classroom related activities such as managing event and sessions, adding trainers, creating venues, resources and custom classroom training request forms. Perform ongoing maintenance to existing programs and removal of programs which have been deprecated. Support internal and external stakeholders on LMS functionality and usability, ensure timely communication regarding LMS updates and changes and provide ongoing end user system support. Take part in the testing of new features to the LMS Platforms and share results and suggestions. Develop and implement reporting strategies that meet regulatory requirements and collate training reporting for various stakeholders as required. Support the learning requirements of all businesses in the most efficient way. Planning and strategy to support the growth of LMS innovations and operations. The EEO is a truly international team where you will work alongside, learn from and build lasting relationships with colleagues from all over the world. By joining our regional team, you have a unique opportunity to influence the vision and delivery of the EEO. Joining Maersk, you will become part of the global family of the company that moves 20% of global trade everyday all the way, where one of our core values is Our Employees. It goes without saying that we value diversity: we thrive on the diversity of our talent in all its forms and we see it as a strength in building high-performance teams across brands, cultures and locations. What we are looking for: We hope the position sounds as exciting to you as we see it. To succeed in this role, you should have a passion for building strong relationships and trust with internal stakeholders. This is a unique opportunity in a time of great transformation, so you should ideally enjoy working at a fast pace environment and enjoy dealing with ambiguity. As for the skillset and experience, we are looking for: 3+ years of demonstrated experience administrating integrated LMS system. Individuals with core learning platform competencies with hands on experience (Cornerstone, Saba, Litmos, Adobe captivates etc..) Desire to add value to the business in a specialist role, providing knowledge and expertise, whilst ensuring the LMS solution meets the needs of the business and users. Problem solving and delivering timely resolutions through an IT service ticketing system/chat/phone support. Technical skills Good understanding of HTML, CSS, and JavaScript Familiar with eLearning standards such as SCORM or xAPI or cmi5 Good to have experience in integrating with other platforms such as ERP, HRMS etc. Familiar with accessibility standards such as WCAG 2.1 Organized, detail oriented, autonomous, and collaborative, able to handle multiple priorities. Experience working in a best practice environment with an agile mindset would be advantageous. Strong English written and oral communication skills, and ability to communicate technical issues in relatable terms If you have been reading so far, were are glad to see you are interested. If you are ready to take on the challenge, we look forward to hearing from you!