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Manpowergroup Services India logo
Call Centre Manager (Auto Loan- Collection - X bucket) || Kengeri Manpowergroup Services India

8.0 - 13.0 years

6 - 10 Lacs

bangalore rural, bengaluru

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Role: Call Center Manager Experience: 8-10 Years Location: Kengeri Bangalore Industry: NBFC / BFSI Collections Job Description: We are hiring a Call Center Manager to lead and manage day-to-day operations of our collections call centers. The role is responsible for allocation of accounts, monitoring call quality, achieving collection targets, MIS reporting, and managing referral/vendor agencies. Coordination with Collections, Operations, Sales & Customer Service teams is also required. Key Responsibilities: Manage daily call center operations (two centers) Drive collections performance & target achievement Monitor call quality, productivity & process adherence Coordinate with Collections, Op...

Posted 2 days ago

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