KEY RESPONSIBILITIES Customer/Supplier : Internal/ External Interfacing with supplier at their middle line management levels for order tracking, cut on qty if any, Price concerns if any, delay loading and arrivals. Follow-up with principal for the upcoming shipment documents and maintain check list for document receipts. ( Allocated Agencies/ Division) Liaises with the logistics function to ensure timely clearing, offloading containers, scanning & updating stocks in system Communicate to Sales Department on all stock related activities. Co-ordinate with Finance related to Debit / Credit Notes, promotion details, stock covers etc. Over stocks to be communicated to the supplier and request for support to liquidate People Management Co-ordinate with internal and external customer in a multi cultural environment Analysis Provides stock status and expected arrivals of containers for critical stocks Monitoring sales of promotion items. Analyse and highlight Slow Moving & Non-Moving Stocks to SC and Sales team. Innovation Identifies opportunities and improvements required and recommends innovative solutions to the next level Operations Expediting Shipment with complete documentation Liaise with Customs Clearing team for shipment clearance Co-ordinate with warehouse & finance for receiving and updation of stocks Co-ordinate with Trade Marketing team for execution of planned promotions Co-ordinate with sales team for liquidation of non performing stocks & short expiry stocks Physical confirming barcodes, description or case factors with photographs for any query. Strategy Facilitates the achievement of Long term strategic goals of the client
Operations Researching and providing clients with options for flights, accommodations, transportation, and activities based on their preferences and budget. Informing clients about the cancellation policy, including salient dates and all penalties. Handles travel issues, conflicts, complaints, cancelations and refunds. Providing advice on travel regulations and requirements for visas and passports. Building relationships with clients to encourage repeat business and referrals. Reach the revenue and profit targets Others Focus Areas - Analysis - People Management - Innovation Use promotional techniques and prepare promotional materials to sell itinerary tour packages Participate in creating innovation based on the completion activities in the market Work. Experience At least 4 years of experience in Corporate travel experience. Preferably with GCC exposure Skills and Abilities Excellent knowledge in GDS software (Amadeus/Galileo/Sabre) and Microsoft office. Strong sales and interpersonal skills. Excellent verbal and written communications skills. Ability to negotiate effectively. Strong research skills to find the best travel options for clients. Strong ability to manage time and prioritize tasks. Ability to work independently and manage multiple tasks simultaneously. Ability to work well under pressure and meet tight deadlines. Flexibility and willingness to work outside normal business hours, including weekends and holidays.