146 Wsus Jobs - Page 6

Required Skills Technology | Operating System|Storage migration/P2V migration/ RHEL upgrades Technology | Operating System|Ability to explain storage architecture and connectivity options Education Qualification : Any Graduate (Engineering / Science) Certification Mandatory / Desirable : Technology | MCSE / VCP / AZ-104 Delivery Skills: 1. Troubleshooting and Management: WSUS, AV, DNS, related troubleshooting, GP Templates Creation, Adding or Removing of SPNS (Security Principle Names) OS Management - Windows server re-installation. Adding/Decommissioning domain, creating scripts for daily/weekly tasksy, OS Booting issues, Configuring page file for memory dump file collection, Turning and tweaking OS to get optimal performance 2. Restoration and other responsibilities: Work on resolution of complex or escalated issues from L2 engineer. Preparing RCA for major incidents and problem tickets. IIS Server changes, NLB Configuration, SSL Configuration and Management, Providing access to the sites, IIS Troubleshooting 3. Triage: Generally the L3 is the final level of escalation for all WintelandVMWare related issues. However in the event of an un-resolved incident which is taking longer than expected, the L3 eningeer is required to co-ordinate with the Data Center TDU COE team to get expert help and work towards the resolution of incidents. They will also engage and work with the respective TAC teams to resolve issues 4. Process Compliance: - Prepare RFCs and represent RFC in the change advisory board for approval of changes. Assign approved changes to L2 group to implement them - Conduct repeat incident analysis to identify proactive problem tickets and work on the premanent fix for the issues - Gather information from vendor, customer, analysis from the troubleshooting/investigation, resolution steps implemented - Prepare a detailed report on the plan of action for the existing tickets for the next shift engineer - Follow through and execute the various Escalation Matrix (Vendor , Internal and Customer defined) - Ensure tickets are closed post user/customer communication - Constantly track tickets for SLA adherence and escalate on deviations as defined in the process

The Senior Cloud Architect will have a keenness to learn and a passion for everything cloud. The successful candidate will report to the Head of Delivery and provide Design and Engineering Services for a range of clients across several industries. Skills and Capabilities 16+ years' experience in an IT service industry Experience in configuring Azure Cloud Services Experience in migrating workloads to Azure Expertise with Windows server operating systems Experience with Linux operating systems Experience with Azure AD, Azure AD Domain Services, Azure AD Connect, Azure AD B2C/B2B, MFA, Federation Services, Group Policies, DNS, DHCP Experience with backup tooling: e.g. azure tools, Veeam, Cohesity, Hycu Experience with DR architectures in Azure Experience in scripting: Net and PowerShell skills and other orchestration, automation or scripting languages/tools. Terraform skills highly regarded. Understanding of information security principles Excellent oral and written communication skills with the ability to articulate solutions clearly and concisely. Ability to ensure customer privacy regulations are understood and implemented. Responsibilities include (but not limited to) Working as part of the delivery team and responsible for: Working with the Project Managers, Architects, Sales and Customers to design scalable Azure cloud platforms Build, configure and test Azure cloud platforms and services Perform deployment cutovers of cloud platforms and oversea migration of workloads (after hours) Maintaining high customer satisfaction Knowledge sharing within the team Willingness and ability to assist with marketing requests on an ad hoc basis (e.g. blogs and LinkedIn posts) Supporting the managed services team for P1 escalations and responsible for: incident diagnosis & resolution, service request fulfillment, root cause analysis and change execution providing inputs for the creation of SOPs and process improvements • providing after- hours IT support for P1 escalations where Level 2 and 3 are unable to resolve to meet agreed SLAs Perks & Benefits Oreta takes pride in providing a service of excellence to our customers and looking after our employees who enable our business to succeed. The successful applicant will enjoy working in the Chandigarh highly driven team members (the Oreos), where ideas are always welcome and ongoing training and development is strongly encouraged. Employees are rewarded with monthly team events, Employee of the Month, just to name a few of the perks

Work under the ISS directives to monitor compliance for both patching and anti-virus management, investigate and implement solutions for non-compliance, and perform regular patching activities. Required Candidate profile Knowledge in security and anti-virus/encryption (e.g., Bitlocker, Defender). Experience in managing antivirus/encryption tools, primarily Defender and Bitlocker, but not limited to them.

Your future role Take on a new challenge and apply your comprehensive expertise in Windows deployment and endpoint management in a new cutting-edge field. You'll work alongside innovative, solution-focused, and collaborative teammates. You'll strategize and oversee the deployment of Windows 11/10 Autopilot SOE services, ensuring they meet functional requirements. Day-to-day, you'll work closely with teams across the business (Operating System, Active Directory, GPO, Applications team), develop deployment strategies, and much more. You'll specifically take care of drafting and finalizing designs, reviewing and updating Alstom Images, and supporting the development of test methods for Autopilot SOE images. You will also be instrumental in troubleshooting and resolving complex technical issues. We'll look to you for: Building and implementing deployment strategies for Windows environments Collaborating with various IT teams to integrate and finalize designs Ensuring the continuous improvement of Alstom Image versions Developing test procedures and managing risks associated with deployments Providing high-level troubleshooting and technical support Contributing to the development of new SOE builds, migrations, and upgrades Enhancing engagement with business and IT partners All about you We value passion and attitude over experience. That's why we don't expect you to have every single skill. Instead, we've listed some that we think will help you succeed and grow in this role: A Bachelor's degree in Engineering, Science, or Technology over all 7+year of experience Experience or understanding of Autopilot SOE/Imaging, Intune, OS Migrations, and OS troubleshooting Knowledge of Microsoft Windows 11/10, Intune, SCCM/MECM, Autopilot Familiarity with PowerShell scripting and automation Excellent communication and vendor management skills Experience in a global IT environment and ITIL processes Flexibility and adaptability in managing global processes and availability for on-call emergency situations Things you'll enjoy Join us on a life-long transformative journey the rail industry is here to stay, so you can grow and develop new skills and experiences throughout your career. You'll also: Enjoy stability, challenges and a long-term career free from boring daily routines Work with the latest security standards for rail signalling Collaborate with transverse teams and helpful colleagues Contribute to innovative projects Utilise our flexible working environment Steer your career in whatever direction you choose across functions and countries Benefit from our investment in your development, through award-winning learning Progress towards more advanced IT roles Benefit from a fair and dynamic reward package that recognises your performance and potential, plus comprehensive and competitive social coverage (life, medical, pension)

Required Skills Technology | Operating System|Handle all security vulnerabilities Technology | Operating System|Knowledge of RAIDS, Knowledge of Reboot process of Storage Arrays Technology | Operating System | Working knowledge on Clusters, NLBs, installation and advance troubleshooting Education Qualification : Any Graduate (Engineering / Science) Certification Mandatory / Desirable : Technology | MCSE / VCP / Nutanix NPP / AZ-104 Delivery Skills: 1. Troubleshooting and Management: WSUS, AV, DNS, related troubleshooting, GP Templates Creation, Adding or Removing of SPNS (Security Principle Names) OS Management - Windows server re-installation. Adding or Decommissioning domain, creating scripts for daily or weekly tasksy, OS Booting issues, Configuring page file for memory dump file collection, Turning and tweaking OS to get optimal performance 2. Restoration and other responsibilities: Work on resolution of complex or escalated issues from L2 engineer. Preparing RCA for major incidents and problem tickets. IIS Server changes, NLB Configuration, SSL Configuration and Management, Providing access to the sites, IIS Troubleshooting 3. Triage: Generally the L3 is the final level of escalation for all WintelandVMWare related issues. However in the event of an un-resolved incident which is taking longer than expected, the L3 eningeer is required to co-ordinate with the Data Center TDU COE team to get expert help and work towards the resolution of incidents. They will also engage and work with the respective TAC teams to resolve 4. Process Compliance: - Prepare RFCs and represent RFC in the change advisory board for approval of changes. Assign approved changes to L2 group to implement them - Conduct repeat incident analysis to identify proactive problem tickets and work on the premanent fix for the issues - Gather information from vendor, customer, analysis from the troubleshooting, resolution steps implemented etc. and update the tickets regularly, as per the defined process - Prepare a detailed report on the plan of action for the existing tickets for the next shift engineer - Followthrough and execute the various Escalation Matrix (Vendor , Internal and Customer defined) - Ensure tickets are closed post user/customer communication - Maintain inventory of Network equipments and links - Constantly track tickets for SLA adherence and escalate on deviations as defined in the process

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Microsoft Windows Desktop Management, Cloud Infrastructure, Microsoft Intune, Microsoft Active Directory, Desktop/Laptop Management Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education '1.Lead and engineer Windows 10 and OS deployment migration solutions using industry-standard Microsoft technologies2.Provide assess and design consulting for large scale migrations, desktop optimization and core infrastructure deployment3.Contribute to the development and on-going improvement of industry best practices and standards for deploying enterprise and client technologies4.Mentor and provide technical leadership to other team members.5.OS migration assessment, design and implementation.6.Windows 10/11 Image Deployment with SCCM OSD, Microsoft Deployment Toolkit (MDT), USMT and Windows ADK.7.Design and installation of SCCM/MECM & current branch.8.Experience in deploying, troubleshooting, and managing Bit locker encryption on Windows devices.9.Working with the team to automate the deployment process.10.Registering, Managing, and Configuring Microsoft Intune Policies, with or without SCCM/MECM Co-Management and Registering and Deploying Systems through Windows Autopilot.Strong knowledge in Win 10/11 Operating System Administration...Strong experience in deployment tools with respect to Win 10/11 migration..Strong knowledge in deployment tools viz. MECM/SCCM, MDT,WSUS, etc..Strong knowledge of Active Directory and Windows Servers.Good understanding of networking concepts.Good knowledge in VB scripting or PowerShell scripting..Should have strong experience in MECM/SCCM.Experience in App Packaging .. Antivirus Product - Mcafee & Crowdstrike.. Adaptiva - Endpoint management & deployment tool..Knowledge of MS EMS and Azure AD'.Good verbal and written communication skills to connect with customers at varying levels of the organization . .Flexible to work in 24/7 shift..Good listening skills and the ability to follow directions and provide feedback..React quickly to changing business conditions.1. Customer Focus-Team work-Effective Communication-Personal 2. Accountability Commitment to achieve-Resilience and Flexibility 3. Can do attitude US shifts, Alternate Oncall 24x7 Qualifications 15 years full time education

32817BR Noida Job Description Job Description of System Administrator for Infinite Computer Solutions Title: System Administrator (E2) Location: Noida, Uttar Pradesh, India Responsibilities Job Description: Manage and maintain Windows-based servers and associated services, including Active Directory, DNS, DHCP, RDP, RDS and print services Maintain and manage virtualized infrastructure using VMWare and other virtualization technologies Strong knowledge of windows server patch management using WSUS. Strong knowledge of windows server Vulnerability remediation. Develop and maintain Power Shell scripts to automate routine tasks and improve system efficiency Monitor and troubleshoot server performance, including storage, network, and server-related issues Collaborate with other IT teams to ensure successful delivery of projects Conduct regular security audits and implement necessary changes to ensure system security Provide technical support to end-users as needed Document and maintain system configurations and procedures Requirements Bachelor's degree in computer science or related field At least 4 years of experience in managing Windows-based servers and services, including Active Directory, DNS, DHCP, RDP, and print services Strong experience in managing virtualized infrastructure using VMWare or other virtualization technologies Strong knowledge of windows server patch management using WSUS. Strong knowledge of windows server Vulnerability remediation. Proficient in Power Shell scripting Microsoft Windows Server, Azure Knowledge of network protocols and troubleshooting techniques Familiarity with IT security principles and best practices Excellent problem-solving skills and attention to detail Strong communication and collaboration skills Experience: 4 years. Qualifications Bachelor's Degree Range of Year Experience-Min Year 4 Range of Year Experience-Max Year 8 Show more Show less

Noventiq is hiring! Noventiq (Noventiq Holdings PLC) is a leading global solutions and services provider in digital transformation and cybersecurity, headquartered in London. The company enables, facilitates, and accelerates digital transformation for its customers’ businesses, connecting 80,000+ organizations across all sectors with a vast selection of best-in-class IT vendors, alongside its own services and solutions. Noventiq delivered record gross revenue of $1.6 billion for the 12 months to March 31, 2023, an increase of 52% in constant currency. The company’s growth is underpinned by its three-dimensional strategy to expand its markets, portfolio, and sales channels. The strategy is supported by an active approach to M&As which enables Noventiq to take advantage of the ongoing consolidation in the industry. Noventiq's 6,400 employees work in approximately 60 countries throughout Asia, Latin America, Europe, Middle East, and Africa—markets with significant growth potential. One of the largest SI’s in India with revenue close to 700M$ and growing to 900M$. 3500+ Employees in India for India. Total 28 Offices in India across North, South, West & East. 1000+ Resident Engineers across India. 2500+ technical resources in India for India. Technology partnerships with Top 3 Cloud Solution Providers, Top 3 Infrastructure companies, Top 10 Cybersecurity companies. Enviable customer base: 4 of Top 5 Banks, 3 of Top 5 IT companies, 3 of Top 5 BPO’s, 3 of Top 5 Pharma companies. Largest partner to Microsoft with combined infeed of US$600M about 25% of Microsoft India revenues. About You Onsite Engineer-Helpdesk shall be responsible for handling user logged complaints/incidents, respond to user and to resolve the issues. The Resources should be Certified for M365 Advanced. The Resources should have prior experience of managing M365 deployment for a minimum of 5 years. The bidder should deploy bidder’s on-roll full-time/regular manpower and provide the CV of such resource should be certified by Bidder’s HR along with the bid What You ‘ll Do Standard incident support for M365 including E5 Security, Email, Copilot, Active Directory (Local & Azure), SSO, EMS, MS Teams, etc. Understanding of M365 features and services including E5 Security, Email, Copilot, etc. Managing Day to day operations and support. Assess and advise changes on REC Limited's M365 infrastructure. Help REC to follow the M365 best practices. Understanding and Hands-on over the Microsoft Enterprise Mobility and E5-Security Service & Co-Pilot Understanding of Windows 11 Enterprise support. Hands‐on over Windows Defender services. End user support. End User device OS Patching using patching tool (WSUS / MECM / Intune). Remote support to other site end users. Travel within other sites of REC locations for providing support if problem is not resolved through remote services. Bidder shall be responsible for timely and successful patching of all identified end user devices running Windows 11 Enterprise OS as per REC IT policy What We Offer Insurance – Group Medical Coverage, Group Personal Accident, Group Term Life Insurance Rewards and Recognition Program, Employee Referral Program, Wellness Program and CSR Initiatives Maternity and Paternity Leaves Company Sponsored Certification Program Learning/Development Courses, Cross Skill, Mentorship and Leadership Programs Quarterly Performance Feedback Sessions Savings, Investments and Retirement Benefits Flexible Work Hours, Work from Home, Remote Working, Hybrid Working Company Onsite / Fun Events Don’t forget to include your CV and cover letter. We receive a lot of applications, but we try to notice each of our potential candidates. Show more Show less

About The Role Migration Experience of Windows 10 device from On-Prem AD+SCCM managed environment to Azure AD+Intune (standalone) managed environment Expertise in PowerShell Scripting In-depth knowledge to create and configure MDM policies "Windows Autopilot deployment experience using Intune. Experience in configuring and managing Configuration Profiles, Compliance Policies, Defender policies, Firewall rules etc. Good understanding on Device and User based Certificates (SCEP and NDES). Managing Quality Updates and Feature Updates for Windows 10/11 Device Enrollment Methods and Experience in Logic apps Primary Skills SCCM Intune On Prem AD Azure AD Secondary skills Windows Autopilot MDM Powershell Scripting

Job location - Mumbai Kalwa OR Pune A Snapshot of Your Day As an OT Senior Engineer (f-m-d) you will develop features for highly complex systems in the energy sector industry and the system according to requirement specifications. How You'll Make an Impact Develop features for highly complex systems in the energy sector industry. Develop system according to requirement specifications. Assume responsibility for the development from the initial idea to documentation, testing until site implementation. Continuous improvement and optimization of the product performance Maintaining and continuous improvement of internal software and tools Summarize and present development results to stakeholders. Self-dependent design and development of IT/OT solutions Planning, design, configuration, administration, and support of high available IT/OT infrastructures with corresponding databases and backup systems Act as an Expert as inside of an international team for projects. Write, execute, and document manual test cases, detailed test reports and describe potential improvements / required modifications. You work in an international development team. We don"™t need superheroes, just super minds . Deep knowledge in Microsoft Windows Server OS (Active Directory, DNS, GPO, Certification Authority, WSUS, MS Defender, Remote Desk Services) Deep knowledge in network architecture (SCALANCE switches portfolio, another vendors portfolio is an advantage) Deep knowledge in firewalling (Windows internal firewall, Fortigate, PaloAlto) Experience with tools such as Powershell. Experience in working using agile methodology. Experience in cyber security architecture and design according OT requirements (e.g, ISO27001, ISA99, IEC62443). Experience in architecture, designing concepts and development of OT solutions (specially for critical infrastructures) Knowledge in VMWare Virtualization is an advantage. Knowledge in Veeam Backup is an advantage. Basic knowledge in PCS 7 is an advantage. Basic knowledge in industrial communication protocolsModbus, OPC, serial communication (e.g., RS4857 is an advantage) Readiness for occasional worldwide traveling (e.g., Engineering, Consulting, Commissioning) University degree in Engineering or Information Technology related or similar education, preferably with a focus on information management solutions. Expert communication skills in English.

Role Proficiency: Resolve enterprise trouble tickets within agreed SLA and raise problem tickets for permanent resolution and/or provide mentorship (Hierarchical or Lateral) to junior associates Outcomes: 1) Update SOP with updated troubleshooting instructions and process changes2) Mentor new team members in understanding customer infrastructure and processes3) Perform analysis for driving incident reduction4) Escalate high priority incidents to customer and organization stakeholders for quicker resolution5) Contribute to planning and successful migration of platforms 6) Resolve enterprise trouble tickets within agreed SLA and raise problem tickets for permanent resolution7) Provide inputs for root cause analysis after major incidents to define preventive and corrective actions Measures of Outcomes: 1) SLA Adherence2) Time bound resolution of elevated tickets - OLA3) Manage ticket backlog timelines - OLA4) Adhere to defined process - Number of NCs in internal/external Audits5) Number of KB articles created6) Number of incidents and change ticket handled 7) Number of elevated tickets resolved8) Number of successful change tickets9) % Completion of all mandatory training requirements Outputs Expected: Resolution: Understand Priority and Severity based on ITIL practice resolve trouble ticket within agreed resolution SLA Execute change control tickets as documented in implementation plan Troubleshooting: Troubleshooting based on available information from previous tickets or consulting with seniors Participate in online knowledge forums reference. Covert the new steps to KB article Perform logical/analytical troubleshooting Escalation/Elevation: Escalate within organization/customer peer in case of resolution delay. Understand OLA between delivery layers (L1 L2 L3 etc) adhere to OLA. Elevate to next level work on elevated tickets from L1 Tickets Backlog/Resolution: Follow up on tickets based on agreed timelines manage ticket backlogs/last activity as per defined process. Resolve incidents and SRs within agreed timelines. Execute change tickets for infrastructure Installation: Install and configure tools software and patches Runbook/KB: Update KB with new findings Document and record troubleshooting steps as knowledge base Collaboration: Collaborate with different towers of delivery for ticket resolution (within SLA resolve L1 tickets with help from respective tower. Collaborate with other team members for timely resolution of tickets. Actively participate in team/organization-wide initiatives. Co-ordinate with UST ISMS teams for resolving connectivity related issues. Stakeholder Management: Lead the customer calls and vendor calls. Organize meeting with different stake holders. Take ownership for function's internal communications and related change management. Strategic: Define the strategy on data management policy management and data retention management. Support definition of the IT strategy for the function's relevant scope and be accountable for ensuring the strategy is tracked benchmarked and updated for the area owned. Process Adherence: Thorough understanding of organization and customer defined process. Suggest process improvements and CSI ideas. Adhere to organization' s policies and business conduct. Process/efficiency Improvement: Proactively identify opportunities to increase service levels and mitigate any issues in service delivery within the function or across functions. Take accountability for overall productivity efforts within the function including coordination of function specific tasks and close collaboration with Finance. Process Implementation: Coordinate and monitor IT process implementation within the function Compliance: Support information governance activities and audit preparations within the function. Act as a function SPOC for IT audits in local sites (incl. preparation interface to local organization mitigation of findings etc.) and work closely with ISRM (Information Security Risk Management). Coordinate overall objective setting preparation and facilitate process in order to achieve consistent objective setting in function Job Description. Coordination Support for CSI across all services in CIS and beyond. Training: On time completion of all mandatory training requirements of organization and customer. Provide On floor training and one to one mentorship for new joiners. Complete certification of respective career paths. Performance Management: Update FAST Goals in NorthStar track report and seek continues feedback from peers and manager. Set goals for team members and mentees and provide feedback Assist new team members to understand the customer environment Skill Examples: 1) Good communication skills (Written verbal and email etiquette) to interact with different teams and customers. 2) Modify / Create runbooks based on suggested changes from juniors or newly identified steps3) Ability to work on an elevated server ticket and solve4) Networking:a. Trouble shooting skills in static and Dynamic routing protocolsb. Should be capable of running netflow analyzers in different product lines5) Server:a. Skills in installing and configuring active directory DNS DHCP DFS IIS patch managementb. Excellent troubleshooting skills in various technologies like AD replication DNS issues etc.c. Skills in managing high availability solutions like failover clustering Vmware clustering etc.6) Storage and Back up:a. Ability to give recommendations to customers. Perform Storage & backup enhancements. Perform change management.b. Skilled in in core fabric technology Storage design and implementation. Hands on experience on backup and storage Command Line Interfacesc. Perform Hardware upgrades firmware upgrades Vulnerability remediation storage and backup commissioning and de-commissioning replication setup and management.d. Skilled in server Network and virtualization technologies. Integration of virtualization storage and backup technologiese. Review the technical diagrams architecture diagrams and modify the SOP and documentations based on business requirements.f. Ability to perform the ITSM functions for storage & backup team and review the quality of ITSM process followed by the team.7) Cloud:a. Skilled in any one of the cloud technologies - AWS Azure GCP.8) Tools:a. Skilled in administration and configuration of monitoring tools like CA UIM SCOM Solarwinds Nagios ServiceNow etcb. Skilled in SQL scriptingc. Skilled in building Custom Reports on Availability and performance of IT infrastructure building based on the customer requirements9) Monitoring:a. Skills in monitoring of infrastructure and application components10) Database:a. Data modeling and database design Database schema creation and managementb. Identify the data integrity violations so that only accurate and appropriate data is entered and maintained.c. Backup and recoveryd. Web-specific tech expertise for e-Biz Cloud etc. Examples of this type of technology include XML CGI Java Ruby firewalls SSL and so on.e. Migrating database instances to new hardware and new versions of software from on premise to cloud based databases and vice versa.11) Quality Analysis: a. Ability to drive service excellence and continuous improvement within the framework defined by IT Operations Knowledge Examples: 1) Good understanding of customer infrastructure and related CIs. 2) ITIL Foundation certification3) Thorough hardware knowledge 4) Basic understanding of capacity planning5) Basic understanding of storage and backup6) Networking:a. Hands-on experience in Routers and switches and Firewallsb. Should have minimum knowledge and hands-on with BGPc. Good understanding in Load balancers and WAN optimizersd. Advance back and restore knowledge in backup tools7) Server:a. Basic to intermediate powershell / BASH/Python scripting knowledge and demonstrated experience in script based tasksb. Knowledge of AD group policy management group policy tools and troubleshooting GPO sc. Basic AD object creation DNS concepts DHCP DFSd. Knowledge with tools like SCCM SCOM administration8) Storage and Backup:a. Subject Matter Expert in any of the Storage & Backup technology9) Tools:a. Proficient in the understanding and troubleshooting of Windows and Linux family of operating systems10) Monitoring:a. Strong knowledge in ITIL process and functions11) Database:a. Knowledge in general database management b. Knowledge in OS System and networking skills Additional Comments: Expert Client Operations - Software Packaging and Distribution You are responsible for: * Creation and maintaining of distributable software packages and applications * Executing and monitoring of software rollouts * Distribution of Operating System, Office 365 C2R and other Software patches * Hardware integration in global service tools * Configuration and maintenance of the Client Installation Task Sequence including Driver and standard software installations * Support in troubleshooting (incident management) and Root Cause Analysis (problem management) for global issues in the topics above * Coordination with internal teams like Service Desk, Field Service, local IT units, License Management team and other infrastructure units like IAM-, AD-, Network-, Data Center- and Security-teams * Creation and maintaining of documentation, Knowledge-Documents and Working-Instructions General skills and qualifications required: * ITIL processes like Incident-, Problem-, Change- and Service Continuity management * Familiarity with regulatory processes like GxP * Relevant professional experience of min. 7 years in IT in a large Enterprise environment with many thousands of users * You have very good analytical skills and you see topics with a broader and comprehensive picture and can easily identify cross-dependencies * Flexibility and keen pursuit of innovation throughout all processes in the continuous search of sustainable new ideas * Willingness to set yourself challenging goals to achieve superior performance * Responsibility for the improvement of all products, services, processes and working routines within your working area * Strong desire to develop and grow by way of taking responsibility and engaging in additional tasks and operations * Very good and mature understanding of English in speaking and writing * You can communicate and express yourself target group oriented * You enjoy working across different teams and cultures and work constructively together in a global company * Professional usage of standard office applications (such as Project, PowerPoint, Excel and Word) is taken for granted * You have a sense of responsibility and pragmatism and you are working customer- and result-orientated Specific knowledge and competencies required: * Verifiable knowledge and expertise of Software packaging processes and tools for identifying alternative solutions and associated pro's and con's * In-depth knowledge about ** Flexera Admin Studio ** SCCM ** WSUS * Scripting skills, specifically Powershell would be of advantage * The following certificates would be beneficial ** Flexera Admin Studio *** Certified Repackaging Professional *** Certified Repackaging Specialist ** Microsoft Windows 10 / 11 *** “Installing and Configuring Windows 10” ** Microsoft Systems Center Configuration Manager *** “Administering Systems Center Configuration Manager” ** ITIL Foundation V3 Required Skills Software packaging & SCCM,OS & Patch Distribution,ITIL

Role Proficiency: Resolve enterprise trouble tickets within agreed SLA and raise problem tickets for permanent resolution and/or provide mentorship (Hierarchical or Lateral) to junior associates Outcomes: 1) Update SOP with updated troubleshooting instructions and process changes2) Mentor new team members in understanding customer infrastructure and processes3) Perform analysis for driving incident reduction4) Escalate high priority incidents to customer and organization stakeholders for quicker resolution5) Contribute to planning and successful migration of platforms 6) Resolve enterprise trouble tickets within agreed SLA and raise problem tickets for permanent resolution7) Provide inputs for root cause analysis after major incidents to define preventive and corrective actions Measures of Outcomes: 1) SLA Adherence2) Time bound resolution of elevated tickets - OLA3) Manage ticket backlog timelines - OLA4) Adhere to defined process - Number of NCs in internal/external Audits5) Number of KB articles created6) Number of incidents and change ticket handled 7) Number of elevated tickets resolved8) Number of successful change tickets9) % Completion of all mandatory training requirements Outputs Expected: Resolution: Understand Priority and Severity based on ITIL practice resolve trouble ticket within agreed resolution SLA Execute change control tickets as documented in implementation plan Troubleshooting: Troubleshooting based on available information from previous tickets or consulting with seniors Participate in online knowledge forums reference. Covert the new steps to KB article Perform logical/analytical troubleshooting Escalation/Elevation: Escalate within organization/customer peer in case of resolution delay. Understand OLA between delivery layers (L1 L2 L3 etc) adhere to OLA. Elevate to next level work on elevated tickets from L1 Tickets Backlog/Resolution: Follow up on tickets based on agreed timelines manage ticket backlogs/last activity as per defined process. Resolve incidents and SRs within agreed timelines. Execute change tickets for infrastructure Installation: Install and configure tools software and patches Runbook/KB: Update KB with new findings Document and record troubleshooting steps as knowledge base Collaboration: Collaborate with different towers of delivery for ticket resolution (within SLA resolve L1 tickets with help from respective tower. Collaborate with other team members for timely resolution of tickets. Actively participate in team/organization-wide initiatives. Co-ordinate with UST ISMS teams for resolving connectivity related issues. Stakeholder Management: Lead the customer calls and vendor calls. Organize meeting with different stake holders. Take ownership for function's internal communications and related change management. Strategic: Define the strategy on data management policy management and data retention management. Support definition of the IT strategy for the function's relevant scope and be accountable for ensuring the strategy is tracked benchmarked and updated for the area owned. Process Adherence: Thorough understanding of organization and customer defined process. Suggest process improvements and CSI ideas. Adhere to organization' s policies and business conduct. Process/efficiency Improvement: Proactively identify opportunities to increase service levels and mitigate any issues in service delivery within the function or across functions. Take accountability for overall productivity efforts within the function including coordination of function specific tasks and close collaboration with Finance. Process Implementation: Coordinate and monitor IT process implementation within the function Compliance: Support information governance activities and audit preparations within the function. Act as a function SPOC for IT audits in local sites (incl. preparation interface to local organization mitigation of findings etc.) and work closely with ISRM (Information Security Risk Management). Coordinate overall objective setting preparation and facilitate process in order to achieve consistent objective setting in function Job Description. Coordination Support for CSI across all services in CIS and beyond. Training: On time completion of all mandatory training requirements of organization and customer. Provide On floor training and one to one mentorship for new joiners. Complete certification of respective career paths. Performance Management: Update FAST Goals in NorthStar track report and seek continues feedback from peers and manager. Set goals for team members and mentees and provide feedback Assist new team members to understand the customer environment Skill Examples: 1) Good communication skills (Written verbal and email etiquette) to interact with different teams and customers. 2) Modify / Create runbooks based on suggested changes from juniors or newly identified steps3) Ability to work on an elevated server ticket and solve4) Networking:a. Trouble shooting skills in static and Dynamic routing protocolsb. Should be capable of running netflow analyzers in different product lines5) Server:a. Skills in installing and configuring active directory DNS DHCP DFS IIS patch managementb. Excellent troubleshooting skills in various technologies like AD replication DNS issues etc.c. Skills in managing high availability solutions like failover clustering Vmware clustering etc.6) Storage and Back up:a. Ability to give recommendations to customers. Perform Storage & backup enhancements. Perform change management.b. Skilled in in core fabric technology Storage design and implementation. Hands on experience on backup and storage Command Line Interfacesc. Perform Hardware upgrades firmware upgrades Vulnerability remediation storage and backup commissioning and de-commissioning replication setup and management.d. Skilled in server Network and virtualization technologies. Integration of virtualization storage and backup technologiese. Review the technical diagrams architecture diagrams and modify the SOP and documentations based on business requirements.f. Ability to perform the ITSM functions for storage & backup team and review the quality of ITSM process followed by the team.7) Cloud:a. Skilled in any one of the cloud technologies - AWS Azure GCP.8) Tools:a. Skilled in administration and configuration of monitoring tools like CA UIM SCOM Solarwinds Nagios ServiceNow etcb. Skilled in SQL scriptingc. Skilled in building Custom Reports on Availability and performance of IT infrastructure building based on the customer requirements9) Monitoring:a. Skills in monitoring of infrastructure and application components10) Database:a. Data modeling and database design Database schema creation and managementb. Identify the data integrity violations so that only accurate and appropriate data is entered and maintained.c. Backup and recoveryd. Web-specific tech expertise for e-Biz Cloud etc. Examples of this type of technology include XML CGI Java Ruby firewalls SSL and so on.e. Migrating database instances to new hardware and new versions of software from on premise to cloud based databases and vice versa.11) Quality Analysis: a. Ability to drive service excellence and continuous improvement within the framework defined by IT Operations Knowledge Examples: 1) Good understanding of customer infrastructure and related CIs. 2) ITIL Foundation certification3) Thorough hardware knowledge 4) Basic understanding of capacity planning5) Basic understanding of storage and backup6) Networking:a. Hands-on experience in Routers and switches and Firewallsb. Should have minimum knowledge and hands-on with BGPc. Good understanding in Load balancers and WAN optimizersd. Advance back and restore knowledge in backup tools7) Server:a. Basic to intermediate powershell / BASH/Python scripting knowledge and demonstrated experience in script based tasksb. Knowledge of AD group policy management group policy tools and troubleshooting GPO sc. Basic AD object creation DNS concepts DHCP DFSd. Knowledge with tools like SCCM SCOM administration8) Storage and Backup:a. Subject Matter Expert in any of the Storage & Backup technology9) Tools:a. Proficient in the understanding and troubleshooting of Windows and Linux family of operating systems10) Monitoring:a. Strong knowledge in ITIL process and functions11) Database:a. Knowledge in general database management b. Knowledge in OS System and networking skills Additional Comments: Expert Client Operations - SCCM and GPO Management You are responsible for: * Run and maintain operations of our existing SCCM environment based on Current Branch. ** Ensure maximum system performance and stability and perform necessary cleanup operations in SCCM and SQL ** Evaluate and introduce upcoming Feature Updates ** Responsible for Disaster Recovery (Backup and Restore) ** Management of boundaries, boundary Groups, discovery methods, security scopes * Create and manage custom Reports * Creation & Modification of Group Policy Objects * Linking of Group Policy Objects * Security Group- & WMI filtering * Client Hardening based on Microsofts Security Baseline * Documentation of Client related policies incl. change documentation * Support in troubleshooting (incident management) and Root Cause Analysis (problem management) for global issues in the topics above * Coordination with internal teams like Service Desk, Field Service, local IT units, License Management team and other infrastructure units like IAM-, AD-, Network-, Data Center- and Security-teams * Creation and maintaining of documentation, Knowledge-Documents and Working-Instructions General skills and qualifications required: * ITIL processes like Incident-, Problem-, Change- and Service Continuity management * Familiarity with regulatory processes like GxP * Relevant professional experience of min. 7 years in IT in a large Enterprise environment with many thousands of users * You have very good analytical skills and you see topics with a broader and comprehensive picture and can easily identify cross-dependencies * Flexibility and keen pursuit of innovation throughout all processes in the continuous search of sustainable new ideas * Willingness to set yourself challenging goals to achieve superior performance * Responsibility for the improvement of all products, services, processes and working routines within your working area * Strong desire to develop and grow by way of taking responsibility and engaging in additional tasks and operations * Very good and mature understanding of English in speaking and writing * You can communicate and express yourself target group oriented * You enjoy working across different teams and cultures and work constructively together in a global company * Professional usage of standard office applications (such as Project, PowerPoint, Excel and Word) is taken for granted * You have a sense of responsibility and pragmatism and you are working customer- and result-orientated Specific knowledge and competencies required: * Verifiable knowledge and expertise of Software packaging processes and tools for identifying alternative solutions and associated pro's and con's * In-depth knowledge about ** SCCM ** WSUS ** Active Directory Group Policy Management * Scripting skills, specifically Powershell would be of advantage * The following certificates would be beneficial ** Flexera Admin Studio *** Certified Repackaging Professional *** Certified Repackaging Specialist ** Microsoft Windows 10 / 11 *** “Installing and Configuring Windows 10” ** Microsoft Systems Center Configuration Manager *** “Administering Systems Center Configuration Manager” ** ITIL Foundation V3 Required Skills SCCM,Group Policy Management,ITIL

Role & responsibilities Preferred candidate profile Experience: 4+ Years Skills: Windows Patching, Cloud, Azure, AWS Location: Hyderabad Notice Period: Immediate to 15 days

Should have at least 7 to 14 years working knowledge on Windows & Mail Messaging, Intune, o365 experience Should be MCSE / MCSP & VMware professional certified Expert in Windows Server Installing and troubleshooting, Windows Server OS & Hardening. Good knowledge of Exchange server installation, configuration, and administration Good Knowledge of Proxy, DHCP, WINS, DNS, SMS and MS Active Directory, SAV (all versions), SCCM, WSUS and Big Fix Patch management on all Servers (Microsoft & Windows). Working Knowledge on VMWare would be preferred, VMware ESXI ( 6.5 and above), VMware NSX Install, Support and troubleshoot File and Print servers’ problems. Experience on Antivirus along with Windows AD

System Administrator Req ID: 55067 Location: Bangalore, IN Sapiens is on the lookout for a System Administrator to become a key player in our Bangalore team. If you're a seasoned System Administrator and ready to take your career to new heights with an established, globally successful company, this role could be the perfect fit. Location: Bangalore Working Model: Our flexible work arrangement combines both remote and in-office work, optimizing flexibility and productivity. What you’ll do: Working in the IT systems team you will be responsible for the support and maintenance of the Sapiens global IT infrastructure. Provide a high level of customer service. Ensure that tasks assigned to you in the ServiceNow and SCSM platform are completed within the agreed OLA and SLA’s. Proactively deal with tickets in the ServiceNow and SCSM platform. Implement new projects. What to Have for this position: Must have Skills: - Operating Systems Windows: Deploy, configure, implement, and administer a Window Server 2008 to Server 2019 environment. Experience of the following technologies: Active Directory (AD DS and Azure AD), DNS, DHCP, AD CS, WSUS, IIS, File and print server setup and administration, Microsoft System Centre Suite, PowerShell, Group Policy administration, Windows Server HA options such as clustering. RDS and WVD. Virtualisation Technologies: VMware vSphere ESXi and Hyper-V Cloud Technology: Microsoft Azure knowledge/experience to at least the Azure Fundamentals level covered in the AZ–900 certification. Management platforms: VMware vCentre, SCVMM management tools. SCCM, SCOM Storage: SAN, VSAN and standard storage management would be advantageous. Setup and configuration of storage devices. Server Hardware: Good knowledge of server hardware from multiple vendors. Setup and configuration of server hardware. Networking: Knowledge of the TCP/IP protocol suite, switches, routers, firewalls, SDN etc. Standards: ITIL – Knowledge and experience of the ITIL framework and practices. Experience working in an Enterprise Level IT environment of a global multi-site organisation or at least 3 years of suitable experience in a SME environment. Qualifications: - Degree in an IT or related subject. Good to have Skills:- Linux: Deploy, configure, implement, and administer a Linux environment comprising of at least CentOS, RedHat and Oracle Linux. Knowledge and experience of other distributions will be advantageous Management and monitoring tools: Puppet, Chef, Ansible, Salt Stack or similar configuration VMware Horizon knowledge and experience. Experience and knowledge of Hyperconverged Infrastructure – Cisco UCS, etc. Cloud Technology: AWS Certifications such as RHCSA, RHCE, Oracle Linux Certified Associate, AZ–104, CompTIA Linux+ About Sapiens:- Sapiens International Corporation (NASDAQ and TASE: SPNS) is a global leader in intelligent insurance software solutions. With Sapiens’ robust platform, customer-driven partnerships, and rich ecosystem, insurers are empowered to future-proof their organizations with operational excellence in a rapidly changing marketplace. We help insurers harness the power of AI and advanced automation to support core solutions for property and casualty, workers’ compensation, and life insurance, including reinsurance, financial & compliance, data & analytics, digital, and decision management. Sapiens boasts a longtime global presence, serving over 600 customers in more than 30 countries with its innovative SaaS offerings. Recognized by industry experts and selected for the Microsoft Top 100 Partner program, Sapiens is committed to partnering with our customers for their entire transformation journey and is continuously innovating to ensure their success. For More information visit us on www.sapiens.com. Sapiens is an equal opportunity employer. We value diversity and strive to create an inclusive work environment that embraces individuals from diverse backgrounds. Disclaimer: - Sapiens India does not authorise any third parties to release employment offers or conduct recruitment drives via a third party. Hence, beware of inauthentic and fraudulent job offers or recruitment drives from any individuals or websites purporting to represent Sapiens . Further, Sapiens does not charge any fee or other emoluments for any reason (including without limitation, visa fees) or seek compensation from educational institutions to participate in recruitment events. Accordingly, please check the authenticity of any such offers before acting on them and where acted upon, you do so at your own risk. Sapiens shall neither be responsible for honouring or making good the promises made by fraudulent third parties, nor for any monetary or any other loss incurred by the aggrieved individual or educational institution. In the event that you come across any fraudulent activities in the name of Sapiens , please feel free report the incident at sapiens to sharedservices@sapiens.com

Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Microsoft Intune Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Infra Tech Support Practitioner, you will be responsible for providing ongoing technical support and maintenance of production and development systems and software products, both remote and onsite. You will work on configured services running on various platforms within defined operating models and processes, including hardware/software support and technology implementation at the operating system-level across all server and network areas. Roles & Responsibilities: Expected to perform independently and become an SME. Required active participation/contribution in team discussions. Contribute in providing solutions to work-related problems. Provide L1 and L2/ basic and intermediate level troubleshooting. Ensure timely resolution of technical issues. Collaborate with cross-functional teams to address system issues. Document technical processes and procedures for reference. Assist in the implementation of new technologies for system enhancement. Professional & Technical Skills: Must To Have Skills: Proficiency in Microsoft Intune. Strong understanding of IT infrastructure and network systems. Experience in troubleshooting hardware and software issues. Knowledge of operating system-level configurations. Familiarity with server and network maintenance. Good To Have Skills: Experience with cloud-based IT management solutions. Additional Information: The candidate should have a minimum of 3 years of experience in Microsoft Intune. This position is based at our Gurugram office. A 15 years full-time education is required. Qualification 15 years full time education

- Engineer, maintain, and update the Firm's standard desktop image and software patch management. - Serve as a subject matter expert for endpoint hardware, Microsoft SCCM, Intune, Packaging tools, application deployment, and other enterprise platforms. - Maintain Microsoft AVD and Citrix application updates and software patches. - Take ownership of new technology implementations, including assessment, identification, testing, deployment, and documentation of standard endpoint hardware and software technologies. - Monitor market developments and provide recommendations for upgrades, endpoint engineering, and management solutions to enhance efficiency. - Actively monitor key metrics, report trends, and make recommendations for improvement. - Coordinate and lead system and service maintenance activities, including highly complex application and service upgrades, as well as regular health checks according to corporate policies and procedures. - Recommend and participate in the creation of corporate standards, best practices, and roadmaps for Information Technology endpoint systems, services, and technologies. - Demonstrate ability to work efficiently in a fast-paced, high-pressure environment, performing well under deadlines. - Proactively identify, develop, and implement automated service delivery, provisioning, and remediation processes to reduce or eliminate user interaction and enhance system and service reliability. Required Skills SCCM, Intune, EUC

Experience: 9 to 15yearsLocation: HyderabadNotice Period: Up to 30daysResponsibilitiesInstallation, configuration troubleshooting of Windows server 2012, 2016, 2019.Responsible for patching Windows Servers using SCCM.Must have experience on upgrading the operating system to Windows Server 2019.Must have a hands-on experience in Setup\Configure\Manage SCCM, Active Directory, vSphere, IIS, SMTP, SFTP, FTP and Server Hardware.Extensive hands-on experience automating processes through scripting using Python and or PowerShellConfiguring and troubleshooting DNS/DHCP/WSUS/SCCM/AV GPOs.Experienced in supporting day-to-day operational issues and runtime operations.Hands-on experience on AWS -- Able to spin up EC2, patching in AWS, SSM, security groups, disk expansions in AWS using AWS toolsAble to communicate complex topics to stakeholders.Has a basic hands-on on VMwareAble to handle deployment issues with Ansible pertaining to windows servers.Vulnerability management – Zero-day ad-hoc vulnerabilities, domain controllersAble to use ITIL process and ticketing tools (Familiarity with ServiceNow is a plus)Installation, configuration, troubleshooting of ESX servers 6 and 7.Responsible for patching and upgrades including firmware.Basic understanding and hands-on on underlying storage hardware.Adept at using ESXi CLI and basic commands.Manage Vcenter – patching, performance upgrades etc.Ability to manage switches and related configuration.Hands on experience on Vcenter related configuration – able to manage/create/setup/configure clusters and related configuration.Expert at troubleshooting issues in migration, ESXi slowness, HBA issues etc.Able to use VROPS a plus.Basic vendor management – support model (Dell, HP)Hyperconverged infrastructure understanding a plus.Understanding of snapshots and related Rubrik integrationCapacity managementAble to communicate complex topics to stakeholders.Able to use ITIL process and ticketing tools (Familiarity with ServiceNow is a plus) Minimum Qualifications / Skills· Any AWS certification would be an added plus.· Any Microsoft certification would be an added plus.· Any VMware certification would be an added plus.

Designation: Sr. Technical Support Engineer/ Technical Support EngineerLocation: Gandhinagar/Ahmedabad Role specific competencies Required:Graduate in any discipline.Expert in Microsoft products / solutions like desktop and server O.S., AD/Domain controller, WSUS, Bit locker, Azure AD, O365.Sound knowledge of Endpoint security, DLP Products, WDS, SCCM.Sound knowledge of windows OS, MS Severs, endpoints hardware and related troubleshooting.At least 5 years + years of total IT experience with minimum 2 years of experience with IT Helpdesk / service desk in resolving technical escalation at level 2 and above profile.Microsoft/O365/Azure Certification.Networking, security certification is an added advantage. ResponsibilitiesServe as L2 escalation point for unresolved IT Service Desk (SD) cases, providing technical solutions and direction.Handle assigned cases from the queue and manage ticket resolution.Act as technical mentor and SME on the floor, guiding engineers and assisting in real-time troubleshooting.Deliver IT SD technical training to new hires and conduct ongoing training for existing staff.Manage vendor relationships for product deployment, upgrades, and escalations.Improve First Contact Resolution by partnering with IT functions and enhancing documentation.Familiar with ITIL, ISO20k, and other ITSM best practices.

Responsibilities: 1) Job involves knowledge and management of Server, server node configuration, Backup system, firewall and resolution of network related issues, troubleshooting, Management of ERP, Resolving Erp related issues. 2) Knowledge and management of E-mail domain, EPBX system, CCTV, maintenance and management of all IT related assets, (including mobile handset and connection, internet connection, etc.) 3) Responsible for billing system of mobile bills, internet bills, Biometric system management and maintenance, Employee portal, Vendor management, resolution of internet related issues, biometric system related issues, ISO documentation. Desired profile of the candidate : Graduate in Computer stream / MCSE certified with 3 - 5 years of experience. Immediate joiners preferred. He / She should have a pleasant personality and should have excellent verbal & written communication skills. He / she should be well versed in MS Office & other basic computer skills. Working knowledge of ERP will be preferred. Highly motivated and result oriented and should able to multi-task and meet deadlines. Tree Years - Five Years in Construction Industry.

We at DEXIAN Level 5 company hiring for the IT Systems Administrator Role . Kindly note below the JD. If you are willing to explore the opportunity with DISYS and carry relevant experience as per the JD. Please share the below requested details along with your updated resume containing your latest photograph. Experience : 3 - 5 Years Location : Chennai Shift :24*7 Mode : 6 months (extendable) Job Summary: We are seeking a detail-oriented and proactive IT Systems Administrator with hands-on experience in applying software patches, firmware updates, and security fixes across enterprise IT environments. The ideal candidate will be responsible for maintaining the integrity and security of our systems by ensuring timely deployment of updates and working closely with cybersecurity and infrastructure teams to minimize vulnerabilities. Key Responsibilities: Apply operating system and software patches across Windows, Linux, and/or macOS environments. Schedule, test, and deploy security updates with minimal downtime. Maintain and manage patch management tools such as WSUS, SCCM, Ansible, or equivalent. Coordinate with vendors and internal teams to monitor patch release cycles. Validate successful patch installation and system performance post-deployment. Maintain comprehensive documentation of patching schedules, policies, and system changes. Collaborate with the cybersecurity team to identify and remediate critical vulnerabilities. Participate in audits and provide evidence of compliance with patching policies and security standards (e.g., ISO, NIST, CIS). Monitor threat advisories and CVE databases to stay current on security risks. Required Qualifications: Bachelor's degree in Computer Science, Information Technology, or related field; equivalent experience accepted. 3+ years of experience in systems administration or IT operations with a focus on patch management. Proficiency with patching tools (e.g., WSUS, SCCM, Ivanti, BigFix, ManageEngine, Ansible). Familiarity with scripting languages (e.g., PowerShell, Bash) for automation. Strong understanding of Windows Server, Linux distributions, and networking basics. Knowledge of cybersecurity best practices and vulnerability management processes. Preferred Qualifications: Industry certifications good to have (e.g., CompTIA Security+, Microsoft Certified: Azure Administrator, RHCSA). Experience in a regulated industry with audit and compliance requirements. Exposure to ITIL processes and change management practices. Soft Skills: Strong analytical and problem-solving abilities. Excellent communication and documentation skills. Ability to work independently and as part of a team. Proactive and detail-oriented mindset.