252 Wsus Jobs - Page 5

Job Title: Lead Windows & VMware Support Engineer Location: Chennai, Tamil Nadu, India (or Remote/Hybrid] Experience Level: 7+ Years Job Summary: We are seeking a highly experienced and technically proficient Lead Windows and VMware Support Engineer to join our IT operations team. The ideal candidate will have over 7 years of hands-on experience in the design, implementation, administration, and troubleshooting of complex Windows Server environments and VMware virtualization platforms. This role requires a deep understanding of enterprise-level infrastructure, excellent problem-solving skills, and the ability to mentor junior team members. Key Responsibilities: • System Administration & Support: o Lead the administration, maintenance, and support of Windows Server operating systems (2012 R2, 2016, 2019, 2022) across physical and virtualized environments. o Perform advanced troubleshooting of Windows Server issues, including performance bottlenecks, crashes, and application compatibility problems. o Manage and maintain Active Directory, Group Policies, DNS, DHCP, DFS, and other core Windows services. o Ensure system availability, reliability, and performance through proactive monitoring and preventative maintenance. o Implement and manage Windows Update Services (WSUS) and patch management strategies. • Virtualization Management (VMware): o Design, deploy, configure, and manage VMware vSphere environments (ESXi, vCenter Server) including clusters, DRS, HA, and vMotion. o Perform advanced troubleshooting of VMware-related issues, including host connectivity, VM performance, storage connectivity (NFS, iSCSI, FC), and network configuration. o Manage virtual machine lifecycles, including provisioning, cloning, snapshotting, and template creation. o Optimize VMware environments for performance, capacity, and resource utilization. o Experience with VMware Horizon, NSX, or vSAN is a strong plus. • Troubleshooting & Problem Solving: o Act as a subject matter expert for critical incidents related to Windows and VMware infrastructure. o Perform root cause analysis (RCA) for complex outages and recurring problems, implementing long-term solutions. o Utilize monitoring tools (e.g., SolarWinds, Nagios, PRTG) to proactively identify and resolve issues. • Security & Compliance: o Implement and enforce security best practices for Windows Servers and VMware environments. o Ensure compliance with internal security policies and external regulations (e.g., SOX, GDPR, HIPAA if applicable). o Manage user access and permissions adhering to the principle of least privilege. • Automation & Scripting: o Develop and maintain PowerShell scripts for automating routine tasks, system configurations, and reporting. o Explore and implement other automation tools (e.g., Ansible, Terraform) for infrastructure as code. • Documentation & Reporting: o Create and maintain comprehensive documentation for system configurations, processes, and procedures. o Generate regular reports on system performance, availability, and capacity. • Mentorship & Leadership: o Mentor and provide technical guidance to junior support engineers. o Lead small projects or initiatives related to Windows and VMware infrastructure upgrades or new deployments. o Participate in on-call rotation as required for critical support. • Collaboration: o Collaborate effectively with cross-functional teams, including Network, Storage, Database, and Application teams. o Communicate technical information clearly and concisely to both technical and non-technical stakeholders. Required Skills & Qualifications: • Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent practical experience). • 7+ years of progressive experience in supporting and administering enterprise-level Windows Server and VMware environments. • Strong expertise in Windows Server OS: Installation, configuration, and troubleshooting of Windows Server 2012 R2, 2016, 2019, 2022. • In-depth knowledge of Active Directory: Group Policy management, DNS, DHCP, replication, and trust relationships. • Extensive experience with VMware vSphere: ESXi, vCenter Server, vMotion, HA, DRS, and related components. • Proficiency in PowerShell scripting for Windows and VMware automation. • Solid understanding of networking concepts (TCP/IP, VLANs, firewalls, routing). • Experience with storage technologies (SAN, NAS, iSCSI, Fibre Channel). • Familiarity with backup and recovery solutions (e.g., Veeam, Commvault). • Excellent analytical, problem-solving, and decision-making skills. • Strong communication (written and verbal) and interpersonal skills. • Ability to work independently and as part of a team in a fast-paced environment. • Relevant industry certifications (e.g., MCSA/MCSE, VCP-DCV) are highly preferred.

34210BR Bangalore - Campus Overview Job description Designs, develops, and manages department specific server-based systems located on multiple servers in a diverse hardware and software environment across geographically separate user environments. Installs, configures, develops and maintains desktop operating system and core application images in an enterprise environment. Diagnoses and provides core problem resolution for the most complex PC-related issues. Key Responsibilities Administer, configure, deploy and maintain virtual PC Support Servers, Application System specific platforms, and virtual deskto operating systems and virtual environments. Coordinate design, implementation and maintenance of all applications supporting functionality in or surrounding the PC Support systems or solutions including, but not limited to, WSUS, SMS, BDD, GPOs, Anti-Virus Servers, Anti[1]Spyware Servers, Horizon VMWare and Softgrid applications. Develop and maintain documentation of technical architecture required to provide quality application support, protection of data assets and support any business resumption planning. Collect requirements, design solutions, organize, plan, and implement larger virtual PC-related projects with minimal guidance for Support Systems and Operating systems and applications Analyze user requirements, develop functional specifications and perform gap analysis of existing systems. Identify and resolve problems in order to provide continuous business operations and meet business requirements. Train, support, and mentor users, team members, and peers. Qualifications Education & Experience Bachelor’s Degree in Arts/Sciences (BA/BS) or equivalent experience 5+ years of experience in virtual systems and network monitoring technologies and tools. Licenses and Certifications: Microsoft Certified Systems Engineer (MCSE) Skills & Abilities: Ability to translate business needs and problems into technical solutions with occasional assistance Competent project management skills. Demonstrates an ability to evaluate project objectives and scope for feasibility and understanding General business and finance related knowledge Effective oral and written communication skills Proficient analytical and problem-solving skills required Ability to work well within a team environment Ability to work independently and coordinate activities within a team required Ability to multi-task Microsoft Windows Server 2019/2022 and higher Operating Systems Microsoft Windows Desktop Operating Systems including virtual A+, Network & Microsoft Certified Desktop Support Technician or equivalent experience Primary Support Hours - APAC: 7:00am - 4:00pm IST Need to be flexible to work in rotational shifts as per Business needs. Qualifications Bachelor's Degree Range of Year Experience-Min Year 5 Range of Year Experience-Max Year 7

We are hiring Windows Migration Engineer with L1/L2 Support experience. Role:Windows Migration Engineer L1 / L2 Location : Chennai,Bangalore,Coimbatore Experience 3- 8 years Shifts :Rotational Shifts applicable,with Night shift from WFH option. Role & responsibilities Involve migration wave execution for Windows workloads Ensure domain join, AD registration, DNS, IP settings, and OU policies are properly configured Troubleshoot AD join failures, GPO misalignments, AV agent malfunctions Support and coach junior engineers during cutover sprints Validate logs, services, AV compliance, and patch levels post-migration Collaborate with app and infrastructure teams during Hypercare testing Perform rollback or failback procedures if required Maintain escalation logs and wave completion status Review and update migration runbooks for future reuse Preferred candidate profile Expertise in Windows Server 2012 R2/2016/2019/2022 Cluster Management (Windows Failover Cluster, shared disks, heartbeat monitoring) Familiarity with HCX, Zerto migration tools VM template handling and guest OS customization via vSphere Familiarity with FT (Fault Tolerance) and RDMs in vSphere environments Active Directory/LDAP join validation, GPO inheritance, OU policies Firewall, antivirus, and system hardening checks Database awareness (MSSQL) to help triage connectivity or service dependencies during migration Hands-on with PowerShell for troubleshooting and scripting (GPO, firewall, services) Windows Group Policies, login scripts, roaming profiles Event log analysis and service failure remediation Antivirus agent management and log validation (Defender, Symantec, Trend Micro etc.) SCCM/WSUS client troubleshooting Disk management, network adapters, firewall rule validation Prefer to have troubleshooting basic VMware issues related to Virtual Machines Note:We are looking for candidates with max notice of 0-30 Days.Candidates willing to relocate to the above locations are encouraged to apply.

Noventiq is hiring! Noventiq (Noventiq Holdings PLC) is a leading global solutions and services provider in digital transformation and cybersecurity, headquartered in London. The company enables, facilitates, and accelerates digital transformation for its customers’ businesses, connecting 80,000+ organizations across all sectors with a vast selection of best-in-class IT vendors, alongside its own services and solutions. Noventiq delivered record gross revenue of $1.6 billion for the 12 months to March 31, 2023, an increase of 52% in constant currency. The company’s growth is underpinned by its three-dimensional strategy to expand its markets, portfolio, and sales channels. The strategy is supported by an active approach to M&As which enables Noventiq to take advantage of the ongoing consolidation in the industry. Noventiq's 6,400 employees work in approximately 60 countries throughout Asia, Latin America, Europe, Middle East, and Africa—markets with significant growth potential. One of the largest SI’s in India with revenue close to 700M$ and growing to 900M$. 3500+ Employees in India for India. Total 28 Offices in India across North, South, West & East. 1000+ Resident Engineers across India. 2500+ technical resources in India for India. Technology partnerships with Top 3 Cloud Solution Providers, Top 3 Infrastructure companies, Top 10 Cybersecurity companies. Enviable customer base: 4 of Top 5 Banks, 3 of Top 5 IT companies, 3 of Top 5 BPO’s, 3 of Top 5 Pharma companies. Largest partner to Microsoft with combined infeed of US$600M about 25% of Microsoft India revenues. About You Onsite Engineer-Helpdesk shall be responsible for handling user logged complaints/incidents, respond to user and to resolve the issues. The Resources should be Certified for M365 Advanced. The Resources should have prior experience of managing M365 deployment for a minimum of 5 years. The bidder should deploy bidder’s on-roll full-time/regular manpower and provide the CV of such resource should be certified by Bidder’s HR along with the bid What You ‘ll Do Standard incident support for M365 including E5 Security, Email, Copilot, Active Directory (Local & Azure), SSO, EMS, MS Teams, etc. Understanding of M365 features and services including E5 Security, Email, Copilot, etc. Managing Day to day operations and support. Assess and advise changes on REC Limited's M365 infrastructure. Help REC to follow the M365 best practices. Understanding and Hands-on over the Microsoft Enterprise Mobility and E5-Security Service & Co-Pilot Understanding of Windows 11 Enterprise support. Hands‐on over Windows Defender services. End user support. End User device OS Patching using patching tool (WSUS / MECM / Intune). Remote support to other site end users. Travel within other sites of REC locations for providing support if problem is not resolved through remote services. Bidder shall be responsible for timely and successful patching of all identified end user devices running Windows 11 Enterprise OS as per REC IT policy What We Offer Insurance – Group Medical Coverage, Group Personal Accident, Group Term Life Insurance Rewards and Recognition Program, Employee Referral Program, Wellness Program and CSR Initiatives Maternity and Paternity Leaves Company Sponsored Certification Program Learning/Development Courses, Cross Skill, Mentorship and Leadership Programs Quarterly Performance Feedback Sessions Savings, Investments and Retirement Benefits Flexible Work Hours, Work from Home, Remote Working, Hybrid Working Company Onsite / Fun Events Don’t forget to include your CV and cover letter. We receive a lot of applications, but we try to notice each of our potential candidates. Location: Gurgaon - NSIPL, Gurgaon, Haryana, India (IN001 - NQIND

Job Description Should have good knowledge in handling Electrical/Instrumentation related to Pharmaceutical industry. Should have hand’s on experience for performing Preventive Maintenance of Process equipment of plant (MDI/DPI/OSD/DERMA), additionally knowledge of HVAC, Water System, and utilities shall be considered. Should have good knowledge of Electrical/Instrumentation repairs and troubleshooting of equipment’s , along with validation and testing for functionality. Able to handle documentation activity of department , SOP’s and working with Safety standards along usage of SAP. Ready to work in shift as and when required in weekly rotation. Sound knowledge of handling documentation initiating & executing CCPs considering CFT, SIT and periodic planners. Work Experience 4-8 Years Education B.Tech in Electrical or Mechanical Engineering Competencies

Position Summary: We are seeking a skilled IT Technician to join our Cyber Security team in India. The successful candidate will be responsible for design and test new Cyber Security portfolio elements, ensuring robust and secure solutions and tools to guarantee the cybersecurity of our installed plant base (brownfield) in accordance with the latest standards and guidelines (NIS2, NERC CIP, etc.) and customers’ demands. Working with technical experts from other business units, the aim is to ensure that these solutions meet the latest security standards and address potential threats in the IT/OT environment. Especially for our installed systems (brownfield), new cybersecurity technologies need to be assessed, and proof-of-concepts organized/created. As part of a hybrid working model and due to the nature of the role, you will need to travel frequently to Germany. A Snapshot of your Day How You’ll Make An Impact (responsibilities Of Role) Planning, setup, operation and maintenance of an IT/OT test environment for the simulation of production systems. With a special focus on servers, firewalls, routers, switches, etc. and corresponding users and operating software Testing and evaluation of new cybersecurity technologies (HW and SW) for our HVDC/FACTS systems and their implementation in case of positive evaluation Ensuring protection against cyberattacks by implementing the latest technologies Support in the automation and optimization of production processes Collaborate with the Control & Automation team to integrate new technologies Preparation of technical documentation, installation instructions and user manuals Provide technical expertise for bidding activities, present security concepts, and assist in creating customer-centric solutions What You Bring Degree in network/communication technology, computer science or IT security, alternatively a relevant apprenticeship with several years of professional experience Sound knowledge of IT administration, e.g. network security, Windows Server, Active Directory, WSUS, virtualization, firewalls, remote access solutions, etc. Preferably several years of experience in IT/OT cybersecurity in the field of critical infrastructures Desirable, experience in automation technology. Familiarity with national and international IT security standards in an industrial environment (e.g. BDEW, NERC-CIP, IEC 62443) Very good knowledge of English (German will be an added advantage) High level of commitment, ability to work in a team and willingness to solve technical challenges independently, pragmatically and purposefully

About PhonePe Group: PhonePe is India’s leading digital payments company with 50 crore (500 Million) registered users and 3.7 crore (37 Million) merchants covering over 99% of the postal codes across India. On the back of its leadership in digital payments, PhonePe has expanded into financial services (Insurance, Mutual Funds, Stock Broking, and Lending) as well as adjacent tech-enabled businesses such as Pincode for hyperlocal shopping and Indus App Store which is India's first localized App Store. The PhonePe Group is a portfolio of businesses aligned with the company's vision to offer every Indian an equal opportunity to accelerate their progress by unlocking the flow of money and access to services. Culture At PhonePe, we take extra care to make sure you give your best at work, Everyday! And creating the right environment for you is just one of the things we do. We empower people and trust them to do the right thing. Here, you own your work from start to finish, right from day one. Being enthusiastic about tech is a big part of being at PhonePe. If you like building technology that impacts millions, ideating with some of the best minds in the country and executing on your dreams with purpose and speed, join us! Job Description:- The role of a System Engineer (Patching Support with Windows and Linux) is pivotal in maintaining the security and stability of an organization's IT infrastructure. This position involves managing and deploying patches across various systems to mitigate vulnerabilities and ensure optimal performance. Responsibilities:- Patch Management: Develop and implement patch management strategies for Windows and Linux systems, ensuring timely application of updates to address security vulnerabilities and system bugs. System Monitoring: Continuously monitor system performance and health, identifying and resolving issues related to patch deployments and system stability. Automation: Utilize automation tools such as Ansible Tower, SCCM, WSUS, Bigfix and ConnectWise Automate to streamline patch deployment processes and reduce manual intervention. Compliance and Reporting: Generate compliance reports to verify patch status across systems, ensuring adherence to organizational policies and regulatory requirements. Collaboration: Work closely with security, network, and application teams to coordinate patching activities, minimizing downtime and service disruptions. Documentation: Maintain detailed records of patching activities, including schedules, deployment outcomes, and system configurations. Required Skills and Qualifications:- Operating Systems: Proficient in administering Windows Server (2012/2016/2019/2022) and various Linux distributions (RHEL, Ubuntu, Debian). Patch Management Tools: Experience with tools like Bigfix,SCCM, WSUS for deploying and managing patches. Scripting: Strong scripting skills in PowerShell, Bash, or Python to automate patching tasks and system configurations. Virtualization: Familiarity with virtualization platforms such as VMware, Hyper-V, and KVM, including patching virtualized environments. Security Awareness: Understanding of security principles and practices, including vulnerability assessments and remediation strategies. Communication: Excellent verbal and written communication skills to effectively collaborate with cross-functional teams and document procedures. Experience: Minimum of 3 years in system administration with a focus on patch management in mixed Windows and Linux environments. PhonePe Full Time Employee Benefits (Not applicable for Intern or Contract Roles) Insurance Benefits - Medical Insurance, Critical Illness Insurance, Accidental Insurance, Life Insurance Wellness Program - Employee Assistance Program, Onsite Medical Center, Emergency Support System Parental Support - Maternity Benefit, Paternity Benefit Program, Adoption Assistance Program, Day-care Support Program Mobility Benefits - Relocation benefits, Transfer Support Policy, Travel Policy Retirement Benefits - Employee PF Contribution, Flexible PF Contribution, Gratuity, NPS, Leave Encashment Other Benefits - Higher Education Assistance, Car Lease, Salary Advance Policy Working at PhonePe is a rewarding experience! Great people, a work environment that thrives on creativity, the opportunity to take on roles beyond a defined job description are just some of the reasons you should work with us. Read more about PhonePe on our blog. Life at PhonePe PhonePe in the news

About the Company They balance innovation with an open, friendly culture and the backing of a long-established parent company, known for its ethical reputation. We guide customers from what’s now to what’s next by unlocking the value of their data and applications to solve their digital challenges, achieving outcomes that benefit both business and society. About the Client Our client is a global digital solutions and technology consulting company headquartered in Mumbai, India. The company generates annual revenue of over $4.29 billion (₹35,517 crore), reflecting a 4.4% year-over-year growth in USD terms. It has a workforce of around 86,000 professionals operating in more than 40 countries and serves a global client base of over 700 organizations. Our client operates across several major industry sectors, including Banking, Financial Services & Insurance (BFSI), Technology, Media & Telecommunications (TMT), Healthcare & Life Sciences, and Manufacturing & Consumer. In the past year, the company achieved a net profit of $553.4 million (₹4,584.6 crore), marking a 1.4% increase from the previous year. It also recorded a strong order inflow of $5.6 billion, up 15.7% year-over-year, highlighting growing demand across its service lines. Key focus areas include Digital Transformation, Enterprise AI, Data & Analytics, and Product Engineering—reflecting its strategic commitment to driving innovation and value for clients across industries. Job Title: DESKTOP ENGINEERING Location: Mumbai, Pune Experience: 8+yrs Job Type: Contract to hire. Responsibilities DESKTOP ENGINEERING WSUS Learning with deep expertise the customer designed ITSM processes of Incident Problem Change Knowledge and Request Management and related integrations service catalogue and service portal Strong hands on experience installing and configuring WSUS in AD environment Handson experiences patching Wintel servers using WSUS servers Conducting end to end ServiceNow testing of transformed Customer ITSM processes in SIT UAT and Production environments Documenting technical testing and end user UAT testing scenarios including identifying required CMDB data to support testing Creating UAT testing scenarios for automated testing frameworks ATF Troubleshooting and triaging failed UAT test scenarios and documenting any defects uncovered Testing of defects stories in SIT Conducting application and implemented business process demonstrations and trainings to end users and stakeholders Conducting one way and two-way live and recorded interactive training sessions for small medium and large audiences including preparation of material and voice overlays. Creating procedures and training material for end users Performing postmigration hyper care for end users Oher ITSM business analyst process needs as identified by management

About Company : Our client is a global technology company headquartered in Santa Clara, California. it focuses on helping organisations harness the power of data to drive digital transformation, enhance operational efficiency, and achieve sustainability. over 100 years of experience in operational technology (OT) and more than 60 years in IT to unlock the power of data from your business, your people and your machines. We help enterprises store, enrich, activate and monetise their data to improve their customers’ experiences, develop new revenue streams and lower their business costs. Over 80% of the Fortune 100 trust our client for data solutions. The company’s consolidated revenues for fiscal 2024 (ended March 31, 2024). approximately $57.5 billion USD., and the company has approximately 296,000 employees worldwide. It delivers digital solutions utilising Lumada in five sectors, including Mobility, Smart Life, Industry, Energy and IT, to increase our customers’ social, environmental and economic value. Job Title : Desktop Engineering Specialist Location: Pune,Mumbai Experience : 8-12 Job Type : Contract to hire. Notice Period : Immediate joiners. Mandatory Skills :ITSM ,DESKTOP ENGINEERING WSUS,SIT UAT ,CMDB ,ATF, JD: DESKTOP ENGINEERING WSUS Learning with deep expertise the customer designed ITSM processes of Incident Problem Change Knowledge and Request Management and related integrations service catalogue and service portal Strong hands on experience installing and configuring WSUS in AD environment Handson experiences patching Wintel servers using WSUS servers Conducting end to end ServiceNow testing of transformed Customer ITSM processes in SIT UAT and Production environments Documenting technical testing and end user UAT testing scenarios including identifying required CMDB data to support testing Creating UAT testing scenarios for automated testing frameworks ATF Troubleshooting and triaging failed UAT test scenarios and documenting any defects uncovered Testing of defects stories in SIT Conducting application and implemented business process demonstrations and trainings to end users and stakeholders Conducting one way and two-way live and recorded interactive training sessions for small medium and large audiences including preparation of material and voice overlays. Creating procedures and training material for end users Performing postmigration hyper care for end users Oher ITSM business analyst process needs as identified by management,SERVICENOW,

SCCM SCCM Location: Mumbai Experience: 6 years to 10years Interview Mode: Online Drive Interview Date: 26th June 2025 (Thursday) Interview Time: 2: 00 PM to 5: 00 PM Must Have: Installing & Configuring SCCM servers and their roles in the environment. Performing upgradation activities for the SCCM console. OSD- Customization of the OS, Creating Gold Image, Creating Task Sequence and performing troubleshooting steps. PXE boot configuration and troubleshooting on failed OSD deployments. WSUS activities like creating SUG, downloading content, distributing Testing the patches phase-wise for different workstations region-wise and their functionality by coordinating with other teams and troubleshooting on non-compliance machines. Deploying patches on Workstations and sending reports to required stakeholders. Deploying patches on Servers during maintenance windows and sending reports to stakeholders. Application and Package creation, testing, deployment and advertising to collections. Performed In-Place upgrade activity migrating Win-7 machines to Win-10. Deploy Windows 10 feature updates to upgrade existing windows 10 Creating Boundaries, Boundary groups, and Distribution Point Groups. Creating Compliance policies, Endpoint Policies, and BitLocker Encryption policies as per client requirements. BitLocker Encryption compliance policy deploy through SCCM and Install Recovery site to store recovery keys. Monitoring the health status of site system components and troubleshooting. Creation of Client setting, security roles, and assigning security roles. Installation and troubleshooting of SCCM client issues. Configuration of Report server and creating custom reports as per client requirements. Generating reports based on client requirements and sharing them with clients on a regular basis. Deploy and maintain the standard software packages to up to date. 15 years of Full time Education

Role Summary: The Windows Migration Engineer L2 will lead Windows OS migration activities during assigned shifts and support junior engineers. This role requires deep hands-on expertise in Windows server infrastructure, validation, and issue resolution during live cutover events. Skills Summary: Expertise in Windows Server 2012 R2/2016/2019/2022 Cluster Management (Windows Failover Cluster, shared disks, heartbeat monitoring) Familiarity with HCX, Zerto migration tools VM template handling and guest OS customization via vSphere Familiarity with FT (Fault Tolerance) and RDMs in vSphere environments Active Directory/LDAP join validation, GPO inheritance, OU policies Firewall, antivirus, and system hardening checks Database awareness (MSSQL) to help triage connectivity or service dependencies during migration Hands-on with PowerShell for troubleshooting and scripting (GPO, firewall, services Windows Group Policies, login scripts, roaming profile Event log analysis and service failure remediation Antivirus agent management and log validation (Defender, Symantec, Trend Micro etc.) SCCM/WSUS client troubleshooting Disk management, network adapters, firewall rule validation Experience in troubleshooting basic VMware issues related to Virtual Machines. Responsibilities: Lead migration wave execution for Windows workloads Ensure domain join, AD registration, DNS, IP settings, and OU policies are properly configured Troubleshoot AD join failures, GPO misalignments, AV agent malfunctions Support and coach junior engineers during cutover sprints Validate logs, services, AV compliance, and patch levels post-migration Collaborate with app and infrastructure teams during Hypercare testing Perform rollback or failback procedures if required Maintain escalation logs and wave completion status Review and update migration runbooks for future reuse Job Types: Full-time, Permanent Pay: Up to ₹2,200,000.00 per year Schedule: Monday to Friday Rotational shift Shift availability: Night Shift (Preferred) Overnight Shift (Preferred) Work Location: In person

About Us Newfold Digital is a leading web technology company serving nearly 7 million customers globally. Established in 2021 through the combination of leading web services providers Endurance Web Presence and Web.com Group, Newfold’s mission is to empower success in a connected world with a focus on helping businesses of all sizes thrive online. The company's world-class family of brands includes BlueHost, HostGator, iPage, Domain.com, A Small Orange, MOJO Marketplace, BigRock, and ResellerClub. What you’ll do? Participate in 24x7 shifts Monitor the stability of our products with various internal tools. L1/L2 Support ownership of all hosting products (cpanel/plesk/vps/cloud/dedicated). Handle incident response, troubleshooting and fix for various products/services. Handle escalations as per policies/procedures. Get different internal/external groups together to resolve production site issues effectively. Communicate clearly on tickets, phone calls made to the team about various issues. Exhibit a sense of urgency to resolve issues. Build advanced automation workflows for automating repeated issues. Work with our infrastructure team to deploy and maintain Linux/Windows servers using automated scripts and a predefined runbook. Ensure SLA's and Operational standards are met. Raise tickets to different internal groups to resolve recurrent problems, alerts and follow up on escalated issues. Liaison with engineering teams for RCA's, permanent resolutions on issues affecting production sites. Contribute to Operations handbook. Ensure smooth hand-offs between shifts. Who you are? (2-3 years of experience) Educational Qualifications : Graduate, preferably in Information Technology or Computer Science Consistently strong academic performance. Linux: Goodunderstanding of Linux Systems, Any Shell/Bash, sed/awk/grep/egrep, VI/VIM/Emacs, netstat, lsof, strace, ps/top/atop/dstat, grub boot config & systems rescue, fstab/disk labels, ext3/ext4, IPtables, sysstat (sar/vmstat/iostat etc), run-levels & startup scripts, sudo/chroot/chkrootkit/rkhunter. Windows: Windows 2000/2003/2008, NTFS chkdisk/acls etc, Troubleshoot system/application faults using Event logs, Updates via WSUS, Terminal Services, IIS Fundamentals Fundamentals: Basic DNS & Networking, TCP/UDP, IP Routing, HA & Load Balancing Concepts. Application Protocols: SMTP,HTTP,FTP,IMAP,POP. Shifts: Must be willing to work in shifts (including at night and on holidays). Good To Have Understanding of Cloud Systems/Hardware: RAID, LOM/IPMI/IP KVMs, Dell Hardware. Windows:WMI, Powershell/VB scripts, MS-SQL Fundamentals. Applications: Postfix/qmail/Exim, Database Systems Fundamentals (MySQL/Postgres),Nginx/Apache (mod_php, mod_fcgid, CGI, php-fpm etc), Tomcat. Tools/Utilities: Nagios, DHCP, Kickstart/Cobbler, Yum, RPM, GIT/SVN Others: Regular expressions, Rescue Kits like TRK, etc. Certification: Red Hat Certified Engineer (RHCE), GCP Why you’ll love us. We’ve evolved; we provide three work environment scenarios. You can feel like a Newfolder in a work from-home, hybrid, or work-from-the-office environment. Work-life balance. Our work is thrilling and meaningful, but we know balance is key to living well. We celebrate one another’s differences . We’re proud of our culture of diversity and inclusion. We foster a culture of belonging. Our company and customers benefit when employees bring their authentic selves to work. We have programs that bring us together on important issues and provide learning and development opportunities for all employees. We have 20 + affinity groups where you can network and connect with Newfolders globally. We care about you. At Newfold, taking care of our employees is our top priority. we make sure that cutting edge benefits are in place to for you. Some of the benefits you will have: We have partnered with some of the best insurance providers to provide you excellent Health Insurance options, Education/ Certification Sponsorships to give you a chance to further your knowledge, Flexi-leaves to take personal time off and much more. Building a community one domain at a time, one employee at a time. All our employees are eligible for a free domain and WordPress blog as we sponsor the domain registration costs. Where can we take you? We’re fans of helping our employees learn different aspects of the business, be challenged with new tasks, be mentored, and grow their careers. Unfold new possibilities with #teamnewfold! This Job Description includes the essential job functions required to perform the job described above, as well as additional duties and responsibilities. This Job Description is not an exhaustive list of all functions that the employee performing this job may be required to perform. The Company reserves the right to revise the Job Description at any time, and to require the employee to perform functions in addition to those listed above.

Come work at a place where innovation and teamwork come together to support the most exciting missions in the world! Job Summary: We are seeking a skilled Windows Patch Installation Developer to join our IT Operations or Endpoint Management team. The role involves designing, developing, testing, and deploying automated solutions for patch installation across Windows environments. The ideal candidate will have a strong understanding of Windows OS internals, patch management strategies, scripting languages, and enterprise software deployment tools. Key Responsibilities: Develop and maintain scripts/tools (e.g., PowerShell, VBScript) for automated patch installation and validation across Windows endpoints and servers. Coordinate and implement monthly and out-of-band Windows patch deployments. Integrate patch deployment workflows with patch management systems such as SCCM, Intune, BigFix, or Tanium. Validate and test patches in staging environments before rollout to production. Collaborate with security and vulnerability management teams to address critical patching requirements based on CVEs and vendor advisories. Troubleshoot patch installation failures and document root cause analysis and resolutions. Ensure compliance with organizational patching policies and SLAs. Generate reports for patch status, deployment success/failure, and system compliance. Stay updated with Microsoft Patch Tuesday releases and new patching technologies. Required Skills and Qualifications: Strong experience with Windows OS patching (Windows 10/11, Windows Server 2016/2019/2022). Proficient in PowerShell scripting (mandatory). Hands-on experience with patch management tools (e.g., Microsoft SCCM, WSUS, Intune, Tanium, BigFix, Ivanti, etc.). Knowledge of Active Directory, Group Policy, and software deployment techniques. Familiarity with vulnerability management tools and concepts (e.g., CVE, QID, KB articles). Understanding of change and incident management processes (e.g., ITIL framework). Preferred Qualifications: Microsoft Certified: Windows Server Hybrid Administrator Associate or similar certification. Experience working in enterprise or regulated environments (e.g., healthcare, finance, government). Familiarity with DevOps practices or CI/CD integration for infrastructure automation. Basic understanding of networking and endpoint security. Soft Skills: Strong analytical and troubleshooting skills. Excellent communication and documentation abilities. Ability to work independently and within cross-functional teams. Attention to detail and commitment to quality.

Skills: Vmware, Windows, NSX Administration, VMware vRA, troubleshooting ESXi, NSX-v environments, VMware infrastructure, Monitoring, Jio is the new age technology company leading the Digital, Big Data and AI Revolution that is taking place in India. This revolution is going to impact the lives of 1.3 billion Indians and its our responsibility to cater to the needs of every rural and urban Indians by using every skill and technology that is available at our disposal. Jio has over 400 million customers in India, generating petabytes of data every second, and hence the need to build infinitely scaling, low latency, high throughput and highly available systems. 1 Education :- B.E./B.Tech/MCA in Computer Science 2 Experience :- Must have 6+ Years relevant experience in the field of Vmware ,Windows and NSX Administration. 3 Mandatory Skills/Knowledge :- Installation and Configuration: Deploy, install, configure, and upgrade VMware software and virtualization platforms based on client requirements. a. Experience on VMware vRA, vROPS, and vRO b. Experience in P2V, VMotion and VMware virtual center. c. Experience in installing, configuring, troubleshooting ESXi d. Upgrades of NSX-v environments Management Experience with planning, deployment, configuration and administrator of NSX-T Infrastructure Configure Distributed Firewall and Gateway Firewall to protect east-west and north-south traffic Troubleshooting: Identify and resolve issues related to VMware infrastructure, including virtual machines, ESXi hosts, vCenter servers, and networking components. Should be able to handle critical Incidents and able to perform root cause analysis. Should have experience in handling User service request and Alert management. Experience in Deployment of NSX-T DataCenter Infrastructure Work experience in deployment of NSX Manager, NSX Edge nodes, NSX Edge Clusters on VMWare ESXi environments Configure and troubleshooting. Performance Optimization: Monitor and optimize the performance of VMware environments to ensure efficient resource utilization and high availability. Security: Implement security best practices to protect virtualized environments from threats and vulnerabilities. Technical Support: Provide technical support and guidance to clients, addressing their VMware-related concerns and inquiries. Experience in Microsoft Windows Server Administration DC, DNS, DHCP, DFS, WSUS, Group Policy Management etc. NSX-v operational familiarity and all concepts Deployment of NSX-v environments Knowledge of basic network concepts e.g., IP, TCP, DNS, switches, routers etc Concepts of load balancers and their function and features Capacity Planning: Assess and plan for future capacity requirements, recommending hardware and software upgrades as needed. Should have knowledge of ITIL Process. Preferred Skills/Knowledge Good understanding of NSX-T DataCenter Logical Switching, Routing, Bridging, Security, Services, Monitoring and Federations. Good understanding of TCP/IP services and network security and working experience with firewalls Working experience of enterprise switching and routing. Prior experience in banking domain with exposure to compliance requirement for various standards like PCI - DSS. 4 Desired Certifications VMware VCP-NV certification 5 Soft Skills 1. Must be ready to learn new technologies and acquire new skills. Must be a Team Player 3 Should be good in Verbal and Written Communication.

Primary Skills – Application packaging and Deployment (Windows) Secondary Skills – SCCM & Intune administration. Location : Chennai Job Description : Knowledge and minimum 6+ years’ experience in End user computing domain and technologies including Application packaging, Application virtualization, SCCM administration. 1+ years of experience in the design, architecture, and management using MECM or SCCM and Intune in Windows 10 deployments. To develop, test and maintain software packages for distribution to user desktops, troubleshooting and resolving issues as they arise. To maintain effective local documentation including standard operating procedures, best practices, and methodologies for application packaging and OS deployment. Extensive experience in Application repackaging MSI / MST using Admin Studio – install shield , Orca, Procmon, Regmon, Orca ,Picture Taker, Install Rite etc. Knowledge in Package advanced deployment properties like Dependencies, Supersedence, Task Sequence etc. Knowledge in writing PowerShell scripts, VBScripts, Batch File Scripts, Creating Custom Actions etc., Deployment of Applications and Software Updates, creating and deploying applications with user device affinity, perform monthly patching Deploy Client Management agents, manage clients using Group Policy, WSUS, logon scripts, Client Push, Troubleshoot SCCM client health Candidates should be flexible to work in shifts and proper communication skills required for interacting with Customer etc.

Primary Skills – Application Packaging And Deployment (Windows) Secondary Skills – SCCM & Intune administration. Location : Chennai Job Description Knowledge and minimum 6+ years’ experience in End user computing domain and technologies including Application packaging, Application virtualization, SCCM administration. 1+ years of experience in the design, architecture, and management using MECM or SCCM and Intune in Windows 10 deployments. To develop, test and maintain software packages for distribution to user desktops, troubleshooting and resolving issues as they arise. To maintain effective local documentation including standard operating procedures, best practices, and methodologies for application packaging and OS deployment. Extensive experience in Application repackaging MSI / MST using Admin Studio – install shield , Orca, Procmon, Regmon, Orca ,Picture Taker, Install Rite etc. Knowledge in Package advanced deployment properties like Dependencies, Supersedence, Task Sequence etc. Knowledge in writing PowerShell scripts, VBScripts, Batch File Scripts, Creating Custom Actions etc., Deployment of Applications and Software Updates, creating and deploying applications with user device affinity, perform monthly patching Deploy Client Management agents, manage clients using Group Policy, WSUS, logon scripts, Client Push, Troubleshoot SCCM client health Candidates should be flexible to work in shifts and proper communication skills required for interacting with Customer etc.

About Us Newfold Digital is a leading web technology company serving nearly 7 million customers globally. Established in 2021 through the combination of leading web services providers Endurance Web Presence and Web.com Group, Newfold’s mission is to empower success in a connected world with a focus on helping businesses of all sizes thrive online. The company's world-class family of brands includes BlueHost, HostGator, iPage, Domain.com, A Small Orange, MOJO Marketplace, BigRock, and ResellerClub. What you’ll do? Participate in 24x7 shifts Monitor the stability of our products with various internal tools. L1/L2 Support ownership of all hosting products (cpanel/plesk/vps/cloud/dedicated). Handle incident response, troubleshooting and fix for various products/services. Handle escalations as per policies/procedures. Get different internal/external groups together to resolve production site issues effectively. Communicate clearly on tickets, phone calls made to the team about various issues. Exhibit a sense of urgency to resolve issues. Build advanced automation workflows for automating repeated issues. Work with our infrastructure team to deploy and maintain Linux/Windows servers using automated scripts and a predefined runbook. Ensure SLA's and Operational standards are met. Raise tickets to different internal groups to resolve recurrent problems, alerts and follow up on escalated issues. Liaison with engineering teams for RCA's, permanent resolutions on issues affecting production sites. Contribute to Operations handbook. Ensure smooth hand-offs between shifts. Who you are? Educational Qualifications : Graduate, preferably in Information Technology or Computer Science Consistently strong academic performance. Linux: Goodunderstanding of Linux Systems, Any Shell/Bash, sed/awk/grep/egrep, VI/VIM/Emacs, netstat, lsof, strace, ps/top/atop/dstat, grub boot config & systems rescue, fstab/disk labels, ext3/ext4, IPtables, sysstat (sar/vmstat/iostat etc), run-levels & startup scripts, sudo/chroot/chkrootkit/rkhunter. Windows: Windows 2000/2003/2008, NTFS chkdisk/acls etc, Troubleshoot system/application faults using Event logs, Updates via WSUS, Terminal Services, IIS Fundamentals Fundamentals: Basic DNS & Networking, TCP/UDP, IP Routing, HA & Load Balancing Concepts. Application Protocols: SMTP,HTTP,FTP,IMAP,POP. Shifts: Must be willing to work in shifts (including at night and on holidays). Good To Have Understanding of Cloud Systems/Hardware: RAID, LOM/IPMI/IP KVMs, Dell Hardware. Windows:WMI, Powershell/VB scripts, MS-SQL Fundamentals. Applications: Postfix/qmail/Exim, Database Systems Fundamentals (MySQL/Postgres),Nginx/Apache (mod_php, mod_fcgid, CGI, php-fpm etc), Tomcat. Tools/Utilities: Nagios, DHCP, Kickstart/Cobbler, Yum, RPM, GIT/SVN Others: Regular expressions, Rescue Kits like TRK, etc. Certification: Red Hat Certified Engineer (RHCE), GCP Why you’ll love us. We’ve evolved; we provide three work environment scenarios. You can feel like a Newfolder in a work from-home, hybrid, or work-from-the-office environment. Work-life balance. Our work is thrilling and meaningful, but we know balance is key to living well. We celebrate one another’s differences . We’re proud of our culture of diversity and inclusion. We foster a culture of belonging. Our company and customers benefit when employees bring their authentic selves to work. We have programs that bring us together on important issues and provide learning and development opportunities for all employees. We have 20 + affinity groups where you can network and connect with Newfolders globally. We care about you. At Newfold, taking care of our employees is our top priority. we make sure that cutting edge benefits are in place to for you. Some of the benefits you will have: We have partnered with some of the best insurance providers to provide you excellent Health Insurance options, Education/ Certification Sponsorships to give you a chance to further your knowledge, Flexi-leaves to take personal time off and much more. Building a community one domain at a time, one employee at a time. All our employees are eligible for a free domain and WordPress blog as we sponsor the domain registration costs. Where can we take you? We’re fans of helping our employees learn different aspects of the business, be challenged with new tasks, be mentored, and grow their careers. Unfold new possibilities with #teamnewfold! This Job Description includes the essential job functions required to perform the job described above, as well as additional duties and responsibilities. This Job Description is not an exhaustive list of all functions that the employee performing this job may be required to perform. The Company reserves the right to revise the Job Description at any time, and to require the employee to perform functions in addition to those listed above.

Hands on experience in Hardware issues and RAID, experience in problem solving Capability in IBM, HP and Dell Hardware Expert knowledge on OS troubleshooting, Expert experience in OS performance issues Strong Knowledge and troubleshooting skills on Windows server (Blue Screen Errors, performance issues, permissions issues) Strong troubleshooting skill in Windows server recovery Strong understanding and troubleshooting skill of Windows Cluster Must have thorough experience in handling the Windows Clusters and troubleshooting of the issues Strong understanding and experience on Windows Server patch management tools like WSUS, SCCM and strong in planning of patching of large number of Windows servers using tools Expert knowledge in DHCP, Scopes and understanding super scopes and troubleshooting of any issues Must have hands on experience in File share servers and DFS and troubleshooting Strong in migration planning and designing for various Windows technologies like File server, Windows Operating System etc Experience in handling print servers, KMS Servers Knowledge on Radius servers Worked on Antivirus related issues - Trend, Symantec, Microsoft Forefront and understanding of AV concepts Good Exposure to various tools and technologies (VM Ware, Citrix, Virtualization etc) Working knowledge of server virtualization (Hyper-V, Vmware) host and Guest OS Expertise in automation and reduction of manual efforts through Scripting/tools, Scripting knowledge/ experience in VB Script, PowerShell is must An ability to learn new technologies quickly Good time management skills with strong documentation skills Good communication skills both written and verbal Identify opportunities for efficiencies in work process and innovative approaches to completing scope of work Provide on-site support at data centre for infrastructure maintenance activities Work with Local & Global Teams Perform in 24 x 7 environment in shift roster and attend calls whenever assigned Willing to Work on Shifts based on the projects need Experience in providing RCAs for Priority tickets Microsoft and other technical/ industry certifications desirable Proactive and clear communication skills Willingness to travel to different locations on short team. (Travel and location flexibility) Handling escalated incidents or high critical tickets providing RCA Predicting Risk/ Impact and Participating in Major Changes Handling 3rd party for underpinning contract SLA's To provide technical support to clients, respond promptly to issues reported by clients, conducting root cause analysis and going through various testing scenarios for thorough resolution Develop and maintain operational documentation and specifications on system builds, disaster recovery, and standard operating procedures Drive root cause analysis and provide feedback to improve customer architecture changes Drive customer escalated issues to closure by providing workarounds and fixes in a timely manner Quality and Process Knowledge Good ITIL knowledge Requirements Expert knowledge on DC partition, FSMO roles, seizure, and transfer Understanding of Forest and Domain level functional level Understanding of LDAP.LDS Hands on experience and strong troubleshooting skill in AD replication, Sites, KCC, etc., experience in planning and implementation of Active Directory Replication Expert knowledge and must have hands on experience on DC replication and underlying issues. health check commands Understanding of Trusts and knowledge on validating trusts, experience in designing and deploying new Active Directory domains and domain/ forest trusts Expert knowledge and must have worked on OUs, GPOs, GPO Modelling and analysing the issues Experience in designing Group Policies and managing them, strong troubleshooting skill in GPO related issues Expert Understanding on DNS concepts, DNS backup and must prepare health checks Strong understanding of Microsoft DNS and troubleshooting skill in resolving DNS related issues Strong understanding of File Replication Service (FRS) and Distributed File System (DFS) and strong troubleshooting skill in FRS and DFS replication issues Understanding of AD sites and subnets, Binding Must have worked on deleted objects and restoration Must have hands on experience on getting AD reports like, active users and other AD reports Basic understanding of ADCS, Root CA, subordinate CAs, creation of CSRs, knowledge on CRL Must have knowledge on all the Ports Sound knowledge on NTP servers and troubleshooting Strong Understanding of ADSI edit concepts Must have knowledge on system state backups and restoration Knowledge on ADFS is an added advantage Enhance customer satisfaction by responding to all customer filed issues specific to AD & Windows and providing relief either through self or by driving visibility of the issues upstream to ensure they get fixed Improve product supportability and serviceability by actively participating in new design development to provide feedback to drive increased stability of AD and Windows platforms for enhanced customer satisfaction

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. Inviting applications for the role of Consultant – Messaging Engineer Responsibilities Provide first-level support for Exchange Online issues such as email access, delivery failures, and mailbox settings. Assist with basic DNS troubleshooting and domain configurations. Support Cloudflare-related tasks including DNS record updates and SSL settings under supervision. Respond to incidents and requests related to user identity and access management (IAM), including account lockouts and MFA. Support certificate renewal tracking and assist with installations on Windows systems. Provide end-user support for Windows desktop environments including performance issues, logon problems, and profile corruption. Assist in Windows patch deployment and basic troubleshooting of patch failures. Log all incidents and service requests in the ITSM system, ensuring SLA adherence. Escalate unresolved or complex issues to L2/L3 with proper documentation. Maintain and update SOPs and contribute to the internal knowledge base. Qualifications we seek in you! Minimum Qualifications / Skills Bachelor's Degree required. Preferably in Computer Science, Information Systems, or related field. Preferred Qualifications/ Skills Bachelor’s degree in IT, Computer Science, or a related field (or equivalent work experience). Exp in technical support or service desk role. Basic knowledge of Exchange Online (O365) email configuration and support. Understanding of DNS concepts and ability to identify resolution issues. Familiarity with Cloudflare DNS and basic web performance/security settings. Experience with user identity support including Active Directory, Azure AD, and MFA. Knowledge of certificate management lifecycle (basic level). Hands-on experience supporting Windows 10/11 desktop environments. Exposure to Windows patching tools like WSUS, SCCM, or Intune. Strong problem-solving and documentation skills. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training. Job Consultant Primary Location India-Hyderabad Schedule Full-time Education Level Bachelor's / Graduation / Equivalent Job Posting Jun 20, 2025, 5:25:11 AM Unposting Date Ongoing Master Skills List Consulting Job Category Full Time

Responsibilities: Responsible for providing, planning, conducting, and directing the analysis of complex business initiatives to be actioned upon. Provide technical support and resolve requests around the System’s technology verticals. Acts as SME escalation on site and on-call support within the internal IT Server Operations team for high severity issues, VIP service requests, in-progress projects, and vendors. Work hand in hand with other technology teams to provide solutions to end user needs. Documentation and Implementation of Standard and Normal Changes and support for Emergency Changes. Work along with other teams to plan and deploy patches and or upgrades to the Virtual Desktop Infrastructure environment entire stack. Perform peer reviews for Method of Procedure and enforce Policies and standardization. Operates medium to highly complex tasks on Proxmox,Vmware, Horizon, Cisco M7 and UCS platforms. Handle and support Cloud technologies as GCP, Azure and AWS Configure System settings as per global policies and standardization. Operate Virtual platforms configure and operate DNS, DHCP, Active Directory, NTP, Shared Folder Services, Proxies, Windows Operating Systems, and related technologies. Provides Support to Global Security Audits acting as POC from IT Server Operations Team within the Auditor Interviews and evidence asks. Collaborate with Engineering New Client Launches and new technology projects (tasks), enabling new business and features. Perform other project-related duties as requested by management, hardware and software maintenance on servers devices/ cloud, and virtual services. Skills: Problem-solving and decision-making skills. Excellent communication and interpersonal skills Teamwork and Remote Work skills. Ability to respond to External & Internal requests Fast adaptation to technology changes Knowledge: vCenter & ESXi Strong knowledge and practice background Windows Active Directory strong knowledge and practice background Windows Infrastructure Services: DHCP, DNS, DFS, WSUS, NTP, WSFC, Certificates. Common troubleshooting knowledge for multi-tiered architecture. Powershell Scripting and Bash Shell Scripting. Proxmox, VMWare Horizons - VDI Integration with VMWare and Active Directory Netapp and VirtualSan knowledge and practice background. Cisco UCS and Dell Servers Knowledge (VxRail + HyperConverge/Hyperflex) Cloud Technologies knowledge including but not limited to GCP, Azure, AWS, Linux knowledge: administration, maintenance and deployment. Miscellaneous Application Services; Squid, IIS, Apache, SFTP, TFTP, Postfix, etc. Knowledge in Cloud interaction in any/all of these technologies: GCP, Azure,AWS. Studies & Experience: Bachelor in Computer Science or Information Systems degree. VCA DBT - VMWare Certified Associate (desirable) MCSA - Microsoft Certified Solutions Associate (desirable) VCP DTM - VMWare Certified Professional Desktop and Mobility (desirable) Experience in Virtualization, Proxmox, VMWare and Virtual Desktop Environments Experience in Microsoft Windows, Active Directory and entire Windows Stack. Infrastructure Management, Physical Servers, Physical Storage, etc. Minimum of 6+ years experience in a systems development role. mandatory

We are seeking a highly skilled and proactive System Administrator with over 4 years of hands-on experience in managing IT infrastructure, system performance, and security across multi-platform environments. The ideal candidate should have strong expertise in Windows and/or Linux systems, network configurations, cloud services, and troubleshooting enterprise-level issues. Key Responsibilities Manage, configure, and monitor Windows and Linux servers (on-premises and/or cloud). Maintain and upgrade system software and firmware on a regular basis. Apply OS patches and upgrades regularly, and upgrade administrative tools and utilities. Monitor system performance, availability, and capacity planning. Administer cloud environments (AWS / Azure / GCP). Manage virtual environments (VMware, Hyper-V, or similar platforms). Implement backup and disaster recovery plans using cloud and local tools. Ensure system security through firewalls, antivirus, patch management, and access controls. Conduct regular audits and vulnerability scans. Assist in compliance efforts (e.g., ISO, GDPR, SOC2, HIPAA depending on industry). Troubleshoot and resolve network issues including DNS, DHCP, VPN, routing, and firewalls. Manage network hardware (switches, routers, access points, etc.). Collaborate with Network Engineers on LAN/WAN deployments and performance tuning. Provide Level 2/3 support to internal users for hardware, software, and connectivity issues. Manage user accounts, permissions, and access rights in Active Directory or similar identity systems. Train and support junior team members and document processes. Use system monitoring tools (Nagios, Zabbix, SolarWinds, etc.) to track performance and incidents. Generate reports for uptime, usage, and anomalies. Maintain logs for audit and Skills & Qualifications : Bachelors degree in Computer Science, IT, or a related field (or equivalent experience). 4+ years of experience in System Administration. Strong knowledge of Windows Server and/or Linux OS administration. Experience with cloud platforms (AWS, Azure, GCP). Proficiency in scripting (PowerShell, Bash, or Python). Working knowledge of networking protocols and tools (TCP/IP, DNS, DHCP, VPN). Hands-on with Active Directory, Group Policy, DNS, DHCP, WSUS, etc. Familiarity with backup and recovery software and DR strategies. Solid understanding of ITIL processes (preferred). Nice To Have Relevant certifications (MCSA/MCSE, RHCSA/RHCE, AWS/Azure Associate, CompTIA Security+). Experience with containerization (Docker, Kubernetes). Familiarity with DevOps tools (Ansible, Jenkins, Terraform) is a plus. Exposure to ITSM tools like Jira, ServiceNow, etc (ref:hirist.tech)

Requirements Description and Requirements Responsibilities: Responsible for providing, planning, conducting, and directing the analysis of complex business initiatives to be actioned upon. Provide technical support and resolve requests around the System’s technology verticals. Acts as SME escalation on site and on-call support within the internal IT Server Operations team for high severity issues, VIP service requests, in-progress projects, and vendors. Work hand in hand with other technology teams to provide solutions to end user needs. Documentation and Implementation of Standard and Normal Changes and support for Emergency Changes. Work along with other teams to plan and deploy patches and or upgrades to the Virtual Desktop Infrastructure environment entire stack. Perform peer reviews for Method of Procedure and enforce Policies and standardization. Operates medium to highly complex tasks on Proxmox,Vmware, Horizon, Cisco M7 and UCS platforms. Handle and support Cloud technologies as GCP, Azure and AWS Configure System settings as per global policies and standardization. Operate Virtual platformsconfigure and operate DNS, DHCP, Active Directory, NTP, Shared Folder Services, Proxies, Windows Operating Systems, and related technologies. Provides Support to Global Security Audits acting as POC from IT Server Operations Team within the Auditor Interviews and evidence asks. Collaborate with Engineering New Client Launches and new technology projects (tasks), enabling new business and features. Perform other project-related duties as requested by management, hardware and software maintenance on servers devices/ cloud, and virtual services. Skills: Problem-solving and decision-making skills. Excellent communication and interpersonal skills Teamwork and Remote Work skills. Ability to respond to External & Internal requests Fast adaptation to technology changes Knowledge: vCenter & ESXi Strong knowledge and practice background Windows Active Directory strong knowledge and practice background Windows Infrastructure Services: DHCP, DNS, DFS, WSUS, NTP, WSFC, Certificates. Common troubleshooting knowledge for multi-tiered architecture. Powershell Scripting and Bash Shell Scripting. Proxmox, VMWare Horizons - VDI Integration with VMWare and Active Directory Netapp and VirtualSan knowledge and practice background. Cisco UCS and Dell Servers Knowledge (VxRail + HyperConverge/Hyperflex) Cloud Technologies knowledge including but not limited to GCP, Azure, AWS, Linux knowledge: administration, maintenance and deployment. Miscellaneous Application Services; Squid, IIS, Apache, SFTP, TFTP, Postfix, etc. Knowledge in Cloud interaction in any/all of these technologies: GCP, Azure,AWS. Studies & Experience: Bachelor in Computer Science or Information Systems degree. VCA DBT - VMWare Certified Associate (desirable) MCSA - Microsoft Certified Solutions Associate (desirable) VCP DTM - VMWare Certified Professional Desktop and Mobility (desirable) Experience in Virtualization, Proxmox, VMWare and Virtual Desktop Environments Experience in Microsoft Windows, Active Directory and entire Windows Stack. Infrastructure Management, Physical Servers, Physical Storage, etc. Minimum of 6+ years experience in a systems development role. mandatory Additional Job Description The Server Senior Administrator is responsible for the installation, maintenance, and support of server infrastructure to ensure the operation of global systems in order to provide performance and availability for its users, such as staff, customers, and suppliers. Language Reference English EEO Statement At TELUS Digital, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS Digital is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent. Equal Opportunity Employer At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.

Position Summary The role is to deliver support to end users in the organization for various types of applications hosted on supported platforms to fulfil business objectives efficiently and effectively. Major Tasks, Responsibilities, and Key Accountabilities ● Need a high level of technical knowledge about Windows server including Active Directory, DHCP, DNS, WSUS, and WDS. ● Maintain overall ownership of employee’s technical issues & service ensuring that they receive resolution within a reasonable time frame. ● Interact with employees via chat to assist in troubleshooting, identify root cause, and provide technical support when needed. ● Assist in Problem Management by identifying recurring issues and recommending permanent solutions. ● Continuously seek process improvements within IT Operations Support ● Proactively host training sessions and develop guides to support end-user education ● Develop technical documentation to add to the department knowledgebase to ensure appropriate knowledge transfer and sharing. ● Assist Network and Systems Engineering /Solution teams with hands on support of network and server equipment ● Perform routine/scheduled audits of the computers. ● Patch Management and Vendor Management. ● Maintain IT inventory and asset configuration documentation. ● Ability to work independently and in a team environment. ● Workaround if incident cannot be resolved. ● Discusses issues with users and translates issues to determine appropriate technical solutions ● Demonstrates consistency and reliability. ● Excellent interpersonal and communications skills. ● Excellent time management, decision making and organizational skills. Should have experience in – ● Gsuite, Fortinet firewall, Bitdefender, Bit locker, Ivanti end point management, Group Policy. Preferred Qualifications & Experience. ● 5-7 years of experience in IT Infrastructure. ● B. E, B. Tech, MCA, MSc-IT or equivalent degree. ● CCNA , MCSA or N+ certifications will a plus. ● Demonstrated effective verbal, written, and organizational skills. ● Strong troubleshooting and analytical skills.

Messaging Engineer Location: Hafeezpet, Hyderabad Experience: 3-6 years Immediate joiner preferred. Mandatory Skills: 0365, Exchange, DNS. Hybrid Cloud *********Kindly share resume to nsenthil.kumar@genpact.com with sub of "Messaging Engineer" along with notice period ********* Responsibilities · Provide first-level support for Exchange Online issues such as email access, delivery failures, and mailbox settings. · Assist with basic DNS troubleshooting and domain configurations. · Support Cloudflare-related tasks including DNS record updates and SSL settings under supervision. · Respond to incidents and requests related to user identity and access management (IAM), including account lockouts and MFA. · Support certificate renewal tracking and assist with installations on Windows systems. · Provide end-user support for Windows desktop environments including performance issues, logon problems, and profile corruption. · Assist in Windows patch deployment and basic troubleshooting of patch failures. · Log all incidents and service requests in the ITSM system, ensuring SLA adherence. · Escalate unresolved or complex issues to L2/L3 with proper documentation. · Maintain and update SOPs and contribute to the internal knowledge base. Qualifications we seek in you! Bachelor's Degree required. Preferably in Computer Science, Information Systems, or related field. Preferred Qualifications/ Skills · Bachelor’s degree in IT, Computer Science, or a related field (or equivalent work experience). · Exp in technical support or service desk role. · Basic knowledge of Exchange Online (O365) email configuration and support. · Understanding of DNS concepts and ability to identify resolution issues. · Familiarity with Cloudflare DNS and basic web performance/security settings. · Experience with user identity support including Active Directory, Azure AD, and MFA. · Knowledge of certificate management lifecycle (basic level). · Hands-on experience supporting Windows 10/11 desktop environments. · Exposure to Windows patching tools like WSUS, SCCM, or Intune. · Strong problem-solving and documentation skills. Show more Show less

Your work days are brighter here. At Workday, it all began with a conversation over breakfast. When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market. And when we began to rise, one thing that really set us apart was our culture. A culture which was driven by our value of putting our people first. And ever since, the happiness, development, and contribution of every Workmate is central to who we are. Our Workmates believe a healthy employee-centric, collaborative culture is the essential mix of ingredients for success in business. That’s why we look after our people, communities and the planet while still being profitable. Feel encouraged to shine, however that manifests: you don’t need to hide who you are. You can feel the energy and the passion, it's what makes us unique. Inspired to make a brighter work day for all and transform with us to the next stage of our growth journey? Bring your brightest version of you and have a brighter work day here. At Workday, we value our candidates’ privacy and data security. Workday will never ask candidates to apply to jobs through websites that are not Workday Careers. Please be aware of sites that may ask for you to input your data in connection with a job posting that appears to be from Workday but is not. In addition, Workday will never ask candidates to pay a recruiting fee, or pay for consulting or coaching services, in order to apply for a job at Workday. About The Team Do you want to wake up each morning and look forward to going to work? You've found the right career opportunity! Workday's BT Cloud Engineering team is looking for a highly motivated technical lead to join our fun, innovative, and hardworking team. Working with an outstanding group of highly qualified IT professionals, you will be part of a special team that is building the cloud first approach for workmates. We are seeking a skilled and motivated hands on lead who can help BT continue to deliver secure services at scale.. This position is located in Pune, India About The Role The ideal candidate will have a strong background in software development principles applied to infrastructure, with specific expertise in automating the build, deployment, updates, and patch management of networking components, cloud environments, and server operating systems. This role is crucial for integrating our infrastructure with existing DevOps practices to enhance efficiency, reliability, and speed of delivery. Lead and mentor a team of infrastructure software engineers, fostering a culture of innovation, collaboration, and continuous improvement. Design, develop, and implement automation solutions for infrastructure provisioning, configuration management, and deployment of networking hardware including switches, routers, and Palo Alto firewalls. Develop and implement automated patch management strategies for both Windows and Linux based systems to ensure security and compliance. Manage and automate Zscaler configurations and deployments to ensure secure internet access and cloud application connectivity. Oversee the architecture, deployment, and management of infrastructure on AWS Cloud, utilizing services such as EC2, S3, VPC, IAM, Lambda, and Terraform. Integrate infrastructure automation with existing DevOps practices and CI/CD pipelines to streamline application delivery and infrastructure changes. Develop and maintain robust monitoring, logging, and alerting systems to ensure infrastructure health, performance, and security. Collaborate with development, security, and operations teams to define infrastructure requirements and ensure alignment with business objectives. Drive initiatives to improve system reliability, scalability, and cost-effectiveness. Establish and enforce best practices for infrastructure as code (IaC), version control, and automated testing. Troubleshoot complex infrastructure issues and provide timely resolutions. Stay current with emerging technologies and industry trends in infrastructure automation, cloud computing, networking, and patch management. About You Basic Qualifications: Bachelor's degree in Computer Science, Engineering, or a related field, or equivalent practical experience. Minimum 14+ years proven experience in an infrastructure engineering or software development role with a focus on automation Demonstrable experience (typically 2+ years) in a leadership or management capacity. Strong proficiency in scripting and programming languages such as Python, Go, Bash, and Windows PowerShell. Extensive experience with infrastructure automation tools (e.g., Ansible, Puppet, Chef, Terraform, CloudFormation). Experience in designing and implementing automated patch management solutions for Windows (e.g., WSUS, SCCM, Azure Update Management) and Linux (e.g., Ansible, Satellite, Landscape) environments. Hands-on experience with automating the configuration and management of networking devices (switches, routers, Palo Alto firewalls). Solid understanding and practical experience with Zscaler Private Access (ZPA) and Zscaler Internet Access (ZIA). Other Qualifications: In-depth knowledge of AWS Cloud services and infrastructure management. Strong understanding of DevOps principles and experience integrating infrastructure automation into CI/CD pipelines (e.g., Jenkins, GitLab CI, AWS CodePipeline). Experience with version control systems (e.g., Git). Familiarity with monitoring and logging tools (e.g., Prometheus, Grafana, ELK Stack, Splunk). Excellent problem-solving, analytical, and troubleshooting skills. Strong communication, collaboration, and interpersonal skills. Our Approach to Flexible Work With Flex Work, we’re combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter. Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process! , Show more Show less