252 Wsus Jobs - Page 4

JOB Description – Wintel System Admin L2 Experience- 5+ Years Roles and Responsibility We are looking for a passionate WINTEL Engineer with excellent communication skills. The candidate should be able to deliver results in a fast-paced environment that is metrics-driven. A candidate who is responsible for the routine testing and analysis of security safeguards. Controls, monitors, and verifies the compliance of the security controls put in place by the operations team and/or implements the operational components. Create, suspend, and delete security accounts and endpoints on the servers. Is responsible for resolving problems in compliance with all established procedures. Implement planned changes (server configuration, upgrades, repairs). Respond to client requests based on contractual conditions. Ensure the development and update of procedures and operational documentation. Implement solutions, modifications, installations, and maintenance tasks when required. Perform any other tasks as requested by the management team. The candidate should be able to effectively operate within set guidelines, policies, and procedures, and able to execute instructions with minimal supervision. S.No. Skill Experience 1 Technical Support Engineer (L2) B.E. / B. Tech/BCA/Graduate/Diploma (Onsite), 5+ Years relevant experience, ITIL Certified, OEM Certified in Minimum One Technology. Exposure to Windows Servers, IIS & Active Directory administration. Wintel Engineer Requirements Proactive monitoring and administration know-how to create/modify/manage alerts for new/existing servers with good knowledge of the working technology. Administration working knowledge on different Windows OS platforms (Windows Server 2012R2, 2016, 2019 & 2022), OS configuration on different roles - Domain WINS DNS DHCP IIS WSUS - configuration and troubleshooting. Knowledge of - Disk & Storage File & Print Server Management, Terminal Services, RAID Administration, NTFS. Permissions and troubleshooting issues related to the above applications. Understanding of OS migration concepts. Working knowledge of Microsoft Windows failover Cluster installation and configuration. Performance fine-tuning on OS level. Knowledge of Server RAID configurations. Working knowledge of File Server along with NTFS permissions. Working knowledge of Print Server. Working knowledge of FTP & SFTP services. Understanding and good working knowledge of Active Directory and DNS services. Understanding & working knowledge of Azure AD. Understanding/knowledge on VMware. Good writing skills for technical documentation and reports. Good communication skills for customer and technical calls. Knowledge of ITIM and process for Incident, Service, Change, and Problem management. Support L1 team wherever is required.

Job Title: Senior Technical Analyst – DC Windows 📍 Location: Gurgaon 💼 Experience: 4+ Years 💰 CTC: Up to 7.5 LPA 📩 Contact: siddhi.singh@progressive.in | siddhisingh51015@gmail.com About the Role We’re looking for a highly skilled Senior Technical Analyst – DC Windows (L2) to join our dynamic IT infrastructure team. This role requires hands-on experience in managing Windows infrastructure in a data center environment , providing L2-level support, and ensuring stability, performance, and compliance across systems. Key Responsibilities: Provide L2 support for Windows Server environments (2012/2016/2019). Manage and troubleshoot VMware and Hyper-V based virtual infrastructures. Handle patching using WSUS and SCCM ; perform system hardening and compliance tasks. Monitor SLA/OLA metrics and handle incidents and service requests via ticketing tools like ServiceNow, Remedy, etc. Perform server health checks , OS updates, and patch management on a regular basis. Monitor and manage performance and availability of servers and critical data center systems. Document issues, solutions, and build knowledge base for recurring incidents. Collaborate with L3 support teams for escalated issues and RCA (Root Cause Analysis). Support and maintain data center operations , including backups, DR drills, and hardware coordination. Technical Skill Set: ✅ Windows Server Administration (2012/2016/2019) ✅ VMware, Hyper-V Virtualization ✅ SCCM, WSUS – Deployment & Management ✅ Patch Management & System Hardening ✅ Incident & Request Management via Ticketing Tools ✅ SLA / OLA Monitoring & Compliance ✅ Windows Infrastructure Support & Maintenance ✅ Data Center Best Practices & Troubleshooting Preferred Candidate Profile: Minimum 4 years of relevant L2 experience in a Windows DC environment . Strong understanding of ITIL processes and working in SLA-driven setups. Good communication, documentation, and troubleshooting skill 📧 Interested candidates can share their CV at: siddhi.singh@progressive.in | siddhisingh51015@gmail.com 📱 For immediate response, reach out via WhatsApp: +91-9368799098 #HiringNow #WindowsServerJobs #DataCenterSupport #VMware #SCCM #PatchManagement #WSUS #HyperV #WindowsInfrastructure #ITJobsGurgaon #L2Support #SeniorTechAnalyst #SystemAdminJobs #ProgressiveInfotech #ITCareer

This job is with Allianz Commercial, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Good understanding of Windows operating systems and administration. Good understanding of Linux operating systems and administration. Experience with Windows patch management tools such as Windows Server Update Services (WSUS) and System Centre Configuration Manager (SCCM) Experience for testing and deploying patches in a production environment. Knowledge in scripting languages such as PowerShell or Python to patch management, and other routine tasks. Ability to analyse and correlate security logs and events to identify potential security incidents Ability to work effectively with cross-functional teams, including IT, development, and management. Familiarity with industry standards and frameworks such as CIS benchmarks, NIST, or ISO 27001 as well as ITIL processes Qualification & Experience University Graduate/Master degree Good MS Office knowledge specifically MS Excel & Power Point (mandatory) Prior experience in managing Incidents and Service Requests in an IT service provider environment Ability to interact with the IT Managers, Service Desks and Service Providers in the Region on own initiative as well as escalation of topics when necessary Relevant certifications such as Microsoft Certified: Windows Server Administration, or similar credentials beneficial Excellent written and spoken English (mandatory) Basic knowledge of German helpful but not essential ITIL Foundation certification (preferred) Good Analytical skills to evaluate and deep dive into issues and incidents Experience in Linux and Windows server administration About Allianz Technology Allianz Technology is the global IT service provider for Allianz and delivers IT solutions that drive the digitalization of the Group. With more than 13,000 employees located in 22 countries around the globe, Allianz Technology works together with other Allianz entities in pioneering the digitalization of the financial services industry. We oversee the full digitalization spectrum - from one of the industry's largest IT infrastructure projects that includes data centers, networking and security, to application platforms that span from workplace services to digital interaction. In short, we deliver full-scale, end-to-end IT solutions for Allianz in the digital age. D&I statement Allianz Technology is proud to be an equal opportunity employer encouraging diversity in the working environment. We are interested in your strengths and experience. We welcome all applications from all people regardless of gender identity and/or expression, sexual orientation, race or ethnicity, age, nationality, religion, disability, or philosophy of life. Join us. Let´s care for tomorrow.

We are seeking a creative and forward-thinking cybersecurity engineer to develop and enhance cyber security solutions to address unique security challenges in critical infrastructure and industrial businesses. This position is responsible for providing on-site cyber security services associated with industrial Process Control Networks for Honeywell customers in the Oil and Gas; Hydrocarbon Processing; Power Generation; Pulp, Paper & Printing; Continuous Web Solutions; Petrochemicals; Life Sciences; and Metals, Minerals and Mining markets. Services provided include on-site consulting, troubleshooting, network designs, implementation, assessments, and other related tasks as identified.At Honeywell, we make a lot of incredible things. But most importantly, we make the future and are looking for people to join our global team of future shapers. When you join Honeywell, you become a member of our performance culture comprised of diverse leaders, thinkers, innovators, dreamers and doers who are changing the future. Our people are committed to each other and to the realization of our vision through their unique job functions. Our businesses embrace the challenges of innovation so that we define the future. And our global opportunities are endless for you to grow and get recognized for your passion to perform. Bachelor's degree in computer-related fields (e.g., Computer Science, Computer Information Systems, Electronics) or equivalent experience. Cisco Certified Network/Design/Security Professional (at least one certification). GICSP/CISSP Certified Information Systems Security Professional or similar security certification. 5+ years of experience in Networking, endpoint security, and conducting audits/assessments in IT security. 3+ years of experience in Security Projects. 2+ years of experience in Cybersecurity Vulnerability or Risk assessment. 2+ years of experience with Microsoft Active Directory, DNS, WSUS, and Terminal Server. 2+ year of experience in vulnerability scanning and assessments using tools like Nessus and NMAP. Proven experience designing or deploying a minimum of 10 projects leveraging virtualization, preferably VMware. 3+ years of Network Security Experience: Firewalls, ACL, IDS, IPS, SIEM, particularly with Cisco Routers, Switches, or Firewalls. 3+ years of experience with antivirus systems and backup & restore solutions. 3+ years of experience providing network services on customer sites. Excellent written and oral communication skills. Willingness to travel 30-65%. Preferred Qualifications and Experience 3 years' experience in Operational Technology (OT). IEC-62443 Risk Assessment/Design/Maintenance Certification (at least one). Knowledge of networking protocols including HSRP, STP, RSTP, MSTP, VLAN, 802.1q, IPv4, IPv6, RIPv2, OSPF, EIGRP, DNS, NTP, EtherChannel, FTP, TFTP, and SSH. Awareness of OT cybersecurity best practices and recommendations. Proficiency in preparing functional and detailed design specifications. Ability to work independently. Excellent troubleshooting skills to resolve complex network, application, or system integration issues. Assume the lead role in assigned projects, ensuring delivery on time, within budget, and to customer satisfaction. Stay technically current with cybersecurity solutions and expand knowledge in designated network disciplines. Maintain relevant cybersecurity certifications such as CCNA, CISSP, GICSP, or similar. Keep abreast of current industry security standards (e.g., IEC-62443, ISO 27000). Build strong relationships with internal and external customers by providing accurate and efficient technical/engineering support. Diagnose problems and provide timely, accurate technical solutions in response to customer inquiries, questions, and issues. Network (VLANs, STP, HSRP, Static routing) config and Troubleshooting, Firewall configuration i.e policies, communication troubleshooting, AD, NMS, SIEM, AV, WSUS, etc Installation, configuration and troubleshooting. Uphold industrial safety awareness through the completion of pertinent safety certifications. About Us Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments - powered by our Honeywell Forge software - that help make the world smarter, safer and more sustainable.

Job Description: SKILLS AND EXPERIENCE REQUIRED FOR THIS ROLE Installing, configuring and maintaining Win2012, Win2016 Win2019 servers, Exchange 2016, exchange 2019 servers. User Account administration, File and Printer administration Patch administration and deployment, Fine-tune the system for optimal performance. Troubleshooting Clusters and related issues in a SAN environment Troubleshooting Hardware and Operating system related issue Experience with OS, Installation, Upgrades and Patching. Hyper-V Administration Management Strong experience using Active Directory, DHCP, DNS, IIS 6.0/7.0, FTP, Print Server, Group Policy, WSUS, etc. Establish and implement policies, procedures, and technologies to ensure Windows system security. Strong understanding and experience with MS Exchange 2013/2016/2019 in an enterprise environment including backup and restore procedures, Front End/Back End setups, OWA, RPC/HTTPS, MAPI/HTTPS, message flow and security. Day to day administration, support, maintenance and monitoring of the MS Exchange 2013/2016/2019 infrastructure. Day to day troubleshooting of Outlook issues; Administration of mailboxes and Users accounts Public Folder creation, replication and rights assignments. Message tracking and troubleshooting to resolve mail delivery issues Configuration, management and troubleshooting of remote e-mail access using Outlook and OWA Patch and configuration management of MS Exchange. Good active directory knowledge to resolve Exchange related issues. Experience supporting Enterprise Anti-SPAM products. Administration and configuration of Enterprise Vault Servers KEY RESPONSIBILITIES Respond Resolves all L2 issues / incidents / tasks for Customers either escalated from L1 support or end user via email, phone, or SM tool. Scope a customer s issue by collecting the relevant facts and investigate the problem by doing your own research and by involving other teams as needed. Update the ticketing system, ensuring the call has been logged and all notes, progress and required actions have been input promptly and accurately. Consult and collaborate with your immediate peers or colleagues across the board to resolve service issues. Establish a good working relationship with the customers and 3rd parties. Work on Trend Analysis and Problem management. Work with the IT Manager and wider support team to ensure any recurring technical issues are addressed and documented to KBDB. Empower customers to find information, self-solve when they decide to, and learn more about Microsoft products, services, and support. Advise customers on how to gain additional value from their Microsoft products. Maintain a proactive approach to customer happiness, identifying customer satisfaction concerns and managing customer expectations. Continuously improve knowledge and understanding across the various software and hardware technologies supported by the team. Technically Groom L1 Resources to L2 Level Maintain high Quality of Service Support Ensures a high level of customer satisfaction by ensuring the continuous operation of his systems. Maintain a strong customer focus. At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive. Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here .

eClinical Solutions helps life sciences organizations around the world accelerate clinical development initiatives with expert data services and the elluminate Clinical Data Cloud – the foundation of digital trials. Together, the elluminate platform and digital data services give clients self-service access to all their data from one centralized location plus advanced analytics that help them make smarter, faster business decisions. Overview The IT Assistant Manager will be primarily responsible for supporting all eClinical Solutions systems hosted in the eCS India office, eCS Cloud Environments and providing support to eClinical employees globally. Activities include daily system administration, user access management & administration, reporting on service & support metrics, ensuring compliance with current policies/procedures, and other duties as required. Key Tasks & Responsibilities Maintain and support the company’s computing systems including desktops, laptops, mobile devices, and networking. Oversee the development and maintenance of user workstation Work and coordinate with the IT Systems Engineering team on application Research and recommend best practices, security measures, performance enhancements and software/hardware solutions. Ensure compliance with eClinical Solutions/industry quality standards, regulations, guidelines, and procedures. Monitor service requests and respond immediately to security or usability Daily “team huddles” to prioritize daily activities Weekly review of service requests Monthly Reporting and review of service metrics Prepare and maintain appropriate documentation (work instructions, FAQs, ). Daily supervision of technical resource(s) will be required. Other duties assigned Education/ Experience Bachelor’s degree in computer science, Information Technology or a related discipline, or equivalent combination of working experience/education preferred 10+ years of experience as an IT or Systems Support Engineer for a technology company, preferably with a distributed software application deployed in a SaaS model and within a highly regulated environment preferred (Biotech preferred). Professional Skills Exceptionally demonstrated abilities in providing 2nd/3rd level technical support, helping to troubleshoot and resolve problems Exceptional Microsoft system administration and troubleshooting skills with Windows 10/11, SharePoint/Teams, and Apple/Mac experience a plus Proven administrative experience with Microsoft Office 365, Azure and/or Amazon AWS is required Extremely thorough understanding of Active Directory, GPOs, DNS, SFTP, WSUS and/or SCCM services Proven experience with Single Sign-On, ADFS and Multi-Factor Authentication solutions Exceptional understanding of web technologies, including servers, performance, security, encryption and Microsoft IIS setup and configuration Experience with PowerShell and demonstrated ability to automate administrative tasks by writing, deploying and executing scripts Proven experience with configuring and maintaining firewalls, routers, switches, wireless access points and other network infrastructure Extensive experience managing and deploying end point security solutions Proven experience utilizing monitoring tools to identify in real-time problems in the entire application stack as well as the infrastructure, working with both internal and external resources to resolve them in a timely manner Technical Skills Proficient with Microsoft Office Suite or related Professional certifications (Microsoft, Amazon, CompTIA, Okta, ) are highly preferred Accelerate your skills and career within a fast-growing company while impacting the future of healthcare. We have shared our story, now we look forward to learning yours! eClinical Solutions is a people first organization. Our inclusive culture values the contribution that diversity brings to our business. We celebrate individual experiences that connect us and that inspire innovation in our community. Our team seeks out opportunities to learn, grow and continuously improve. Bring your authentic self, you are welcome here! We are proud to be an equal opportunity employer that values diversity. Our management team is committed to the principle that employment decisions are based on qualifications, merit, culture fit and business need.

Job Description We are seeking a creative and forward-thinking cybersecurity engineer to develop and enhance cyber security solutions to address unique security challenges in critical infrastructure and industrial businesses. This position is responsible for providing on-site cyber security services associated with industrial Process Control Networks for Honeywell customers in the Oil and Gas; Hydrocarbon Processing; Power Generation; Pulp, Paper & Printing; Continuous Web Solutions; Petrochemicals; Life Sciences; and Metals, Minerals and Mining markets. Services provided include on-site consulting, troubleshooting, network designs, implementation, assessments, and other related tasks as identified. Responsibilities Assume the lead role in assigned projects, ensuring delivery on time, within budget, and to customer satisfaction. Stay technically current with cybersecurity solutions and expand knowledge in designated network disciplines. Maintain relevant cybersecurity certifications such as CCNA, CISSP, GICSP, or similar. Keep abreast of current industry security standards (e.g., IEC-62443, ISO 27000). Build strong relationships with internal and external customers by providing accurate and efficient technical/engineering support. Diagnose problems and provide timely, accurate technical solutions in response to customer inquiries, questions, and issues. Network (VLANs, STP, HSRP, Static routing) config and Troubleshooting, Firewall configuration i.e policies, communication troubleshooting, AD, NMS, SIEM, AV, WSUS, etc Installation, configuration and troubleshooting. Uphold industrial safety awareness through the completion of pertinent safety certifications. Qualifications Bachelor's degree in computer-related fields (e.g., Computer Science, Computer Information Systems, Electronics) or equivalent experience. Cisco Certified Network/Design/Security Professional (at least one certification). GICSP/CISSP Certified Information Systems Security Professional or similar security certification. 5+ years of experience in Networking, endpoint security, and conducting audits/assessments in IT security. 3+ years of experience in Security Projects. 2+ years of experience in Cybersecurity Vulnerability or Risk assessment. 2+ years of experience with Microsoft Active Directory, DNS, WSUS, and Terminal Server. 2+ year of experience in vulnerability scanning and assessments using tools like Nessus and NMAP. Proven experience designing or deploying a minimum of 10 projects leveraging virtualization, preferably VMware. 3+ years of Network Security Experience: Firewalls, ACL, IDS, IPS, SIEM, particularly with Cisco Routers, Switches, or Firewalls. 3+ years of experience with antivirus systems and backup & restore solutions. 3+ years of experience providing network services on customer sites. Excellent written and oral communication skills. Willingness to travel 30-65%. Preferred Qualifications and Experience 3 years’ experience in Operational Technology (OT). IEC-62443 Risk Assessment/Design/Maintenance Certification (at least one). Knowledge of networking protocols including HSRP, STP, RSTP, MSTP, VLAN, 802.1q, IPv4, IPv6, RIPv2, OSPF, EIGRP, DNS, NTP, EtherChannel, FTP, TFTP, and SSH. Awareness of OT cybersecurity best practices and recommendations. Proficiency in preparing functional and detailed design specifications. Ability to work independently. Excellent troubleshooting skills to resolve complex network, application, or system integration issues. About Us Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments – powered by our Honeywell Forge software – that help make the world smarter, safer and more sustainable.

Job Description We are seeking a creative and forward-thinking cybersecurity engineer to develop and enhance cyber security solutions to address unique security challenges in critical infrastructure and industrial businesses. This position is responsible for providing on-site cyber security services associated with industrial Process Control Networks for Honeywell customers in the Oil and Gas; Hydrocarbon Processing; Power Generation; Pulp, Paper & Printing; Continuous Web Solutions; Petrochemicals; Life Sciences; and Metals, Minerals and Mining markets. Services provided include on-site consulting, troubleshooting, network designs, implementation, assessments, and other related tasks as identified. Responsibilities Assume the lead role in assigned projects, ensuring delivery on time, within budget, and to customer satisfaction. Stay technically current with cybersecurity solutions and expand knowledge in designated network disciplines. Maintain relevant cybersecurity certifications such as CCNA, CISSP, GICSP, or similar. Keep abreast of current industry security standards (e.g., IEC-62443, ISO 27000). Build strong relationships with internal and external customers by providing accurate and efficient technical/engineering support. Diagnose problems and provide timely, accurate technical solutions in response to customer inquiries, questions, and issues. Network (VLANs, STP, HSRP, Static routing) config and Troubleshooting, Firewall configuration i.e policies, communication troubleshooting, AD, NMS, SIEM, AV, WSUS, etc Installation, configuration and troubleshooting. Uphold industrial safety awareness through the completion of pertinent safety certifications. Qualifications Bachelor's degree in computer-related fields (e.g., Computer Science, Computer Information Systems, Electronics) or equivalent experience. Cisco Certified Network/Design/Security Professional (at least one certification). GICSP/CISSP Certified Information Systems Security Professional or similar security certification. 5+ years of experience in Networking, endpoint security, and conducting audits/assessments in IT security. 3+ years of experience in Security Projects. 2+ years of experience in Cybersecurity Vulnerability or Risk assessment. 2+ years of experience with Microsoft Active Directory, DNS, WSUS, and Terminal Server. 2+ year of experience in vulnerability scanning and assessments using tools like Nessus and NMAP. Proven experience designing or deploying a minimum of 10 projects leveraging virtualization, preferably VMware. 3+ years of Network Security Experience: Firewalls, ACL, IDS, IPS, SIEM, particularly with Cisco Routers, Switches, or Firewalls. 3+ years of experience with antivirus systems and backup & restore solutions. 3+ years of experience providing network services on customer sites. Excellent written and oral communication skills. Willingness to travel 30-65%. Preferred Qualifications and Experience 3 years’ experience in Operational Technology (OT). IEC-62443 Risk Assessment/Design/Maintenance Certification (at least one). Knowledge of networking protocols including HSRP, STP, RSTP, MSTP, VLAN, 802.1q, IPv4, IPv6, RIPv2, OSPF, EIGRP, DNS, NTP, EtherChannel, FTP, TFTP, and SSH. Awareness of OT cybersecurity best practices and recommendations. Proficiency in preparing functional and detailed design specifications. Ability to work independently. Excellent troubleshooting skills to resolve complex network, application, or system integration issues. About Us Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments – powered by our Honeywell Forge software – that help make the world smarter, safer and more sustainable.

Position Summary: We are seeking a skilled IT Technician to join our Cyber Security team in India. The successful candidate will be responsible for design and test new Cyber Security portfolio elements, ensuring robust and secure solutions and tools to guarantee the cybersecurity of our installed plant base (brownfield) in accordance with the latest standards and guidelines (NIS2, NERC CIP, etc.) and customers demands. Working with technical experts from other business units, the aim is to ensure that these solutions meet the latest security standards and address potential threats in the IT/OT environment. Especially for our installed systems (brownfield), new cybersecurity technologies need to be assessed, and proof-of-concepts organized/created. As part of a hybrid working model and due to the nature of the role, you will need to travel frequently to Germany. A Snapshot of your Day How Youll Make an Impact (responsibilities of role) Planning, setup, operation and maintenance of an IT/OT test environment for the simulation of production systems. With a special focus on servers, firewalls, routers, switches, etc. and corresponding users and operating software Testing and evaluation of new cybersecurity technologies (HW and SW) for our HVDC/FACTS systems and their implementation in case of positive evaluation Ensuring protection against cyberattacks by implementing the latest technologies Support in the automation and optimization of production processes Collaborate with the Control & Automation team to integrate new technologies Preparation of technical documentation, installation instructions and user manuals Provide technical expertise for bidding activities, present security concepts, and assist in creating customer-centric solutions What You Bring Degree in network/communication technology, computer science or IT security, alternatively a relevant apprenticeship with several years of professional experience Sound knowledge of IT administration, e.g. network security, Windows Server, Active Directory, WSUS, virtualization, firewalls, remote access solutions, etc. Preferably several years of experience in IT/OT cybersecurity in the field of critical infrastructures Desirable, experience in automation technology. Familiarity with national and international IT security standards in an industrial environment (e.g. BDEW, NERC-CIP, IEC 62443) Very good knowledge of English (German will be an added advantage) High level of commitment, ability to work in a team and willingness to solve technical challenges independently, pragmatically and purposefully

Job Description Timely perform and plan for Calibration and maintenance of instruments. Preparation, sterilization and disposal of microbiological media and accessories. Planning and execution of Water sampling and testing (Microbial and Chemical) of OSD and Ophthalmic facility. Preparation of trend for water system and environmental monitoring. Perform the Environmental monitoring of Sterility area, Ophthalmic and OSD facility and participation in media fill activity. Planning and execution of Microbial analysis of raw material, packing material, intermediate / in-process samples, Finished Product and Stability samples for Sterility testing, Particulate matter testing, Bacterial Endotoxin testing, Antimicrobial effectiveness testing, Bio burden testing and Packing material testing. Planning and execution Growth promotion testing, Preparation of microbial culture suspensions, maintenance of microbial culture and Identification of microorganisms. Planning and execution of online documentation, Upkeep of housekeeping in laboratory. Preparation of method validation MET / Sterility / BET / other miscellaneous protocol for validation study. Proper arrangement of samples and analysis of samples performed within time line. Report any quality concerns or suggestions for improvements to Supervisors/managers. Handling of water, calibration and purchase activity through SAP. Ensure timely initiation and closure of QAMS documents such as lab incidence. Handling of all microbial testing and calibration of instrument/Equipment through LIMS. Responsible to person any other task/activity assigned by supervisor /Manager. Work Experience Experience :- 2 to 4 yrs. Education Masters in Microbiology Competencies

Primary Skills: SCCM administration, infrastructure management and SCCM client troubleshootingExperience in managing infrastructure - Windows OS, SQL DatabaseGood knowledge of scripting and development e.g. VB script, PowerShell Secondary Skill: Knowledge in Storage, and Network TechnologiesKnowledge of Service management techniques including incident, problem, change, release management JD: Perform MECM infrastructure upgrades, configuration, support, and maintenance. Take lead to drive other teams for new initiatives related to MECM. Provide 16.5 x 7 support on MECM service following a global Rota and follow-the-sun support. Proactively plan and manage the upgrade of MECM servers and MECM clients. Perform performance tuning and capacity planning for MECM infrastructure. Troubleshooting of incidents, including joining crisis call and working with teams and vendors for a resolution. Adhere to internal process to support the service, including change management, and incident management policy. Responsible for the troubleshooting of incidents, including joining crisis call and working with teams and vendors for a resolution. Ensures that MECM infrastructure meets the service availability metrics by monitoring MECM and Adaptiva services, client healthiness, performance tuning and capacity planning & troubleshooting advanced MECM related issues. Perform pro-active analysis on day-to-day work to obtain automation on deliveries thereby reducing repetitive and standardized tasks/processes. Automate processes wherever possible/feasible. Ensure appropriate documentation is created or kept up to date. Knowledge, Experience & Qualifications: 4 to 7 years of relevant IT experience, with minimum 4 years of strong MECM knowledge with proven experience in supporting MECM infrastructure & Windows OS in large enterprise environment. Experience in managing infrastructure - Windows OS, SQL Database In-depth knowledge in Windows server and desktop OS, WSUS and SQL server. Knowledge in Storage, and Network Technologies Good knowledge of scripting and development e.g. VB script, PowerShell CCM Client installation workflow & troubleshooting server logs and client logs. Software Package/Application deployment workflow & troubleshooting server logs and client logs. MECM Server policies creation, workflow and Server and Client level troubleshooting with Logs flow Software update/ patching deployment workflow & troubleshooting server logs and client logs. Software and Hardware Inventory workflow & troubleshooting server logs and client logs. DCM, assets compliance baseline creation, deployment, workflow and troubleshooting server logs and client logs. Familiar with workflow of MECM/MECM content distribution, troubleshooting skills to resolve the content distribution issues. Basic knowledge on OS deployment, build process and troubleshooting server logs and client logs. Basic knowledge on DRS or SQL replication and understand Multi level MECM hierarchy. Extensive hands-on experience in SQL query writing to fetch the customized inventory reports. Basic knowledge of PowerShell Script Experience in supporting Adaptiva would be an added advantage. Effective and clear communication skills (written, oral and listening), with ability to describe complex technical scenarios in a concise manner depending on the audience. Proven ability to work across geographies and time zones with a variety of teams. Strong sense of ownership & urgency, ability to prioritize, attention to detail, flexibility, sense of vigilance & adherence to all compliance procedures & policies. Knowledge of Service management techniques including incident, problem, change, release management Ability to work under stress to deliver projects and handle critical system incidents. Working Hours Candidates are expected to have a flexible approach in working and often required to work in shifts (including 16.5x7) and weekends. Regular working days are from Mon to Fri or 5 days working depending upon the shift ROTA. Candidates are required to be able provide on call support during weekends or non-business hours based on Rota. Major Challenges of the Role Managing the high level of critical and unplanned work that is presented to the team. Developing expertise of HSBCs infrastructure. Pressures to deviate from globally agreed policies, procedures, tools, and processes. Overcoming aversion to change in the organization and business practices. Primary Skills: SCCM administration, infrastructure management and SCCM client troubleshootingExperience in managing infrastructure - Windows OS, SQL DatabaseGood knowledge of scripting and development e.g. VB script, PowerShell Secondary Skill: Knowledge in Storage, and Network TechnologiesKnowledge of Service management techniques including incident, problem, change, release management JD: Perform MECM infrastructure upgrades, configuration, support, and maintenance. Take lead to drive other teams for new initiatives related to MECM. Provide 16.5 x 7 support on MECM service following a global Rota and follow-the-sun support. Proactively plan and manage the upgrade of MECM servers and MECM clients. Perform performance tuning and capacity planning for MECM infrastructure. Troubleshooting of incidents, including joining crisis call and working with teams and vendors for a resolution. Adhere to internal process to support the service, including change management, and incident management policy. Responsible for the troubleshooting of incidents, including joining crisis call and working with teams and vendors for a resolution. Ensures that MECM infrastructure meets the service availability metrics by monitoring MECM and Adaptiva services, client healthiness, performance tuning and capacity planning & troubleshooting advanced MECM related issues. Perform pro-active analysis on day-to-day work to obtain automation on deliveries thereby reducing repetitive and standardized tasks/processes. Automate processes wherever possible/feasible. Ensure appropriate documentation is created or kept up to date. Knowledge, Experience & Qualifications: 4 to 7 years of relevant IT experience, with minimum 4 years of strong MECM knowledge with proven experience in supporting MECM infrastructure & Windows OS in large enterprise environment. Experience in managing infrastructure - Windows OS, SQL Database In-depth knowledge in Windows server and desktop OS, WSUS and SQL server. Knowledge in Storage, and Network Technologies Good knowledge of scripting and development e.g. VB script, PowerShell CCM Client installation workflow & troubleshooting server logs and client logs. Software Package/Application deployment workflow & troubleshooting server logs and client logs. MECM Server policies creation, workflow and Server and Client level troubleshooting with Logs flow Software update/ patching deployment workflow & troubleshooting server logs and client logs. Software and Hardware Inventory workflow & troubleshooting server logs and client logs. DCM, assets compliance baseline creation, deployment, workflow and troubleshooting server logs and client logs. Familiar with workflow of MECM/MECM content distribution, troubleshooting skills to resolve the content distribution issues. Basic knowledge on OS deployment, build process and troubleshooting server logs and client logs. Basic knowledge on DRS or SQL replication and understand Multi level MECM hierarchy. Extensive hands-on experience in SQL query writing to fetch the customized inventory reports. Basic knowledge of PowerShell Script Experience in supporting Adaptiva would be an added advantage. Effective and clear communication skills (written, oral and listening), with ability to describe complex technical scenarios in a concise manner depending on the audience. Proven ability to work across geographies and time zones with a variety of teams. Strong sense of ownership & urgency, ability to prioritize, attention to detail, flexibility, sense of vigilance & adherence to all compliance procedures & policies. Knowledge of Service management techniques including incident, problem, change, release management Ability to work under stress to deliver projects and handle critical system incidents. Working Hours Candidates are expected to have a flexible approach in working and often required to work in shifts (including 16.5x7) and weekends. Regular working days are from Mon to Fri or 5 days working depending upon the shift ROTA. Candidates are required to be able provide on call support during weekends or non-business hours based on Rota. Major Challenges of the Role Managing the high level of critical and unplanned work that is presented to the team. Developing expertise of HSBCs infrastructure. Pressures to deviate from globally agreed policies, procedures, tools, and processes. Overcoming aversion to change in the organization and business practices.

Manage System Center Configuration Manager (SCCM) environments. Oversee software deployment, patch management, and configuration updates across enterprise systems.

Manage and maintain Windows Server environments, ensuring security, performance, and reliability of the servers and related systems.

Administer and manage System Center Configuration Manager (SCCM) environments. Deploy software, manage updates, and ensure proper configuration of systems across the organization. Provide troubleshooting and support for end-user devices.

Job Type: C2H Here is the job description We need some one with good hands on experience on SCOM 2016 or SCOM 2022 or both. Additional details are in the JD POSITION OVERVIEW : 5+ years of experience in Administrating SCOM Monitoring Tool. POSITION GENERAL DUTIES AND TASKS : Mandatory Skills for this role : - Perform installation and administrative tasks for the Operation Manager console, provide application support for the SCOM platform and create and maintain monitoring and notification rules. Review and update SCOM console security, apply patches, create SCOM console roles and reviews, and create and install custom Management Packs (MP) as needed. Excellent troubleshooting skill. Deliver SCOM custom reports on results of SCOM monitoring, using SQL Server Reporting Services (SSRS) technologies, and provide problem resolution for SCOM components and related custom scripts. Utilize verbal and written communication skills to maintain accurate system documentation and provide training as required. Experience in application/network performance and availability monitoring. Experience using the Microsoft Windows PowerShell scripting engine to automate tasks with SCOM. Availability to be on call.

Employment Type: Contract SCCM/Intune Engineer Working with Microsoft SCCM/Intune. Working with WSUS to deliver Microsoft Patching across the desktop estate. Working with PatchMyPC to deliver Application Patching across the desktop estate. Group Policy creation and management. Third Line support with in-depth knowledge of desktop/application troubleshooting. Creating and maintaining process documentation. PowerShell and batch scripting.

Responsible for managing and maintaining the SCCM/MECM hierarchy. Troubleshoot issues related to different SCCM/MECM components like, Management Point, Distribution Point, Reporting Services, Software Update Point, WSUS, Cloud Management Gateway, IBCM etc. Create Applications and Packages and deployment via SCCM and troubleshoot issues related to Application deployment, package deployment etc. Manage Endpoints and Servers using SCCM and troubleshoot Client related issues to ensure SCCM/MECM client health. Ensuring Servers and Endpoints are patched on monthly basis via SCCM/MECM with their standards. Should also be able to troubleshoot Software Update Point/WSUS and Client specific patching issues. Should have hands on experience with generating monthly reports through SSRS, create patching dashboard, client health dashboards and any other custom reports based on customer requirements. Should have basic understanding on concepts of Operating System Deployment. Should possess a fair technical understanding of task sequences and troubleshooting. Responsible for performing regular Intune/Co-Management related tasks like, Add Users, User Groups, Assign Intune licenses to Users, Device Enrollment etc. Responsible for managing MDM and MAM policies, customize company portal, assign apps to groups or users, configure app protection policies etc. Management of Incidents and Work Requests in ITSM tools like Service Now, BMC Remedy etc, ensuring SLA's and KPI's are achieved. Work closely with team members and collaborate with others to facilitate and achieve Team objectives or goals Required skills: Excellent communication skills both written and verbal. High level of understanding and proven management of SCCM hierarchy Experience with MDM Platform Intune/Co-management. Knowledge of Windows operating system, patching, enterprise class desktop hardware and software such as Windows 10, Mobile Device OS, and antivirus. Remote management and troubleshooting. Advance knowledge and technical ability of WSUS within SCCM/MECM. Patching concepts, best practices and troubleshooting skills. Strong analytical, troubleshooting, and problem-solving skills. Able to work effectively under deadlines in a fast-paced, changing environment. Ability to organize and manage multiple requests with frequently conflicting priorities. Strong team player - collaborates well with others to solve problems and actively incorporates input from various sources. Should have understanding of multi-tiered SLA management, Incident Management, Change Management, and Problem Management. Added Advantage if candidate possess below Microsoft certificates: Installing and Configuring Windows Server 2012; Exam 70-410 (MCSE) Administering Windows Server 2012; Exam 70-411 (MCSA) Administering Microsoft System Center Configuration Manager and Cloud Services Integration; Exam 70-703 Microsoft SCCM Intune Certification; Exam 70-696 ITIL v4

Greetings from PVT LTD Immediate Openings on# AWS CLOUD ADMIN_Panindia_Contract 6+ Years AWS CLOUD ADMINPanindia PeriodImmediate. TypeContract Description AWS Infra Services VPN CDN VPC EC2 S3 RDS IAM SNS. Compute AWS Infra with Cloud Formation Templates and Auto Scaling Policies. Compute EBS extend/modify Snapshots and Restoration and data backups. Daily AMI Backups and database AWS Instances for Backup and DR purposes. Compute S3 (Create Buckets Upload/Download files) Backup of S3 Buckets. Compute EFS as File System and mount shared systems (VMs) as per the Environment. Compute and Provision RDS (Database instance Performance parameter groups) Instances. Compute Key Management System for EBS S3 Git Secret and Access Keys. Compute Customized IAM Roles and Policies for AWS IAM Users Privileges. Virtualization with Docker ECS ECR for high availability of Applications. Monitor the AWS Infrastructure with CloudWatch email alerts and SNS notifications. Configure and fine-tune cloud infrastructure systems (account/regions/zones etc.) Develop scripts for automating Cloud/server tasks Establish and improve metrics monitor cloud AWS utilization of resources using CloudWatch Perform on premise resources backup by utilizing AWS Services Working as Cloud Administrator on Microsoft Azure involved in configuring virtual machines storage accounts resource groups. Managing Windows 2016 2012 and Linux (RHEL Ubuntu and SuSE) servers Managing day to day activity of the cloud environment supporting development teams with their requirements. Additional knowledge in VMware Active directory WSUS Firewall and Symantec will be added advantage AWS Application Migration Services AWS Server Migration Services AWS ADS Agents AWS MGN Agents AWS CloudFormation Terraform Templates

-Minimum 5 years of experience in System Administration- Good troubleshooting and Problem-solving skills - Proven Knowledge of Microsoft SCCM including deployment, expansion, installation, management, monitoring, and administration- Good hands-on experience on Windows Platform with 2003/2008/2012/2016 operating systems- Enterprise Level Security patch management- Working knowledge of technical patching using tools like WSUS, SCCM- Troubleshoot Deployment Queues, and performance issues of SCCM- Diagnosing performance issues on SCCM using Windows diagnostic tools - Complies with all company policies and procedures- SCCM Engineer (L2) will be responsible for the management and delivery of Windows-based services - Perform day-to-day routine tasks as mentioned in the checklist - SCCM OS Check, Required Services Check, Events, Application Deployment, Patch Deployment, OS Deployment & monitoring - Prime responsibility is Patch deployment, and application deployment, handling incidents/problems of medium complexity ensuring that SLAs are met and there are no customer complaints and providing reports respective to the same - The individual can handle issues with lot more independence and can suggest and implement service improvement plans Incumbent identifies and highlights the scope of automation to lead or ManagersRoles and Responsibility:- Provides information for Inventory, Application Deployment, and Patch Management - Generate and publish reports - Weekly and Monthly - Plan, execute, and report Availability, MIS, Performance, and capacity management of SCCM Infra - Perform Root Cause Analysis for the incidents and handle technical escalations- Handle L2/L3 technical escalations wrt SCCM - Performance, Availability, and Capacity Management - Install, configure, and administer the SCCM and services on Windows SCCM server systems - Install new / rebuild existing servers and configure hardware, peripherals, services, settings, directories, storage, etc

JOB DESCRIPTION This position is accountable for the support of RTDS infrastructure and applications. The primary responsibilities include deploying and overseeing real-time software and infrastructure on the cloud/on-prem, ensuring system maintenance to optimize performance and uptime for end-users, and upholding a secure environment. The role also involves designing and implementing new technologies to meet client requirements. As an advanced technical position, it demands expert judgment and analysis in the design, development, and implementation of technical products and systems. The incumbent will be adept at resolving highly complex technical issues, conducting advanced research, and recommending process improvements to enhance product quality. Familiarity with various concepts, practices, and procedures in the field is essential. The successful candidate will leverage their extensive experience and sound judgment to effectively plan and achieve organizational goals . RESPONSIBILITIES Infrastructure & Deployment Design, implement, and support real-time infrastructure on cloud platforms (AWS, Azure) and on-premises environments. Maintain stable and high-performing systems architecture to support operational excellence. Build and manage CI/CD pipelines to automate deployment, testing, and updates. Conduct system integration, validation, and pre-deployment testing to ensure seamless delivery. System Operations & Support Monitor, troubleshoot, and resolve complex technical issues with minimal downtime. Implement disaster recovery, data backups, and high-availability solutions. Maintain and document technical configurations, deployment procedures, and incident reports. Collaborate with operations teams, system administrators, and vendors to ensure effective support and alignment. Security, Compliance & Quality Enforce cybersecurity best practices including encryption, access control, and vulnerability mitigation. Support ISO27001:2022 certification efforts through audits, reporting, and process adherence. Ensure compliance with company standards, HSE policies, and data protection regulations. Continuously seek opportunities to improve system reliability, performance, and quality. QUALIFICATIONS Experience & Education Required Minimum 7-12+ years related experience Must have Engineering Degree in Computer OR Information Technology Certifications in relevant technologies (e.g., AWS Certified DevOps Engineer, Kubernetes Certified Administrator). Experience with continuous integration/continuous deployment (CI/CD) pipelines and automated testing frameworks. Knowledge of cybersecurity principles and best practices for securing real-time systems. Familiarity with monitoring and logging tools for performance optimization and troubleshooting. Preferred Knowledge of ISO27001:2022 requirements: Audit support Follows and enforces Processes and Procedures Responsible for maintaining the infrastructure including back-ups and Disaster Recovery. Required Knowledge, Skills & Abilities: Experience in IT Infrastructure services, worked with multiple technologies and involved in support and implementation for IT infrastructure related projects and given remote support to clients Identify and implement backup and disaster recovery solutions for mission critical data and applications Demonstrated high level of responsibility for researching, purchasing and configuring any equipment related to Information Technology Interface extensively with Top-tier management, staff, peers, users and other business partners Strong problem solving and analytical abilities and strong written/verbal communication skills Cloud Computing: Proficiency in cloud platforms like AWS, Azure, or Google Cloud for deploying and managing real-time applications. DevOps Tools: Experience with tools like Docker, Kubernetes, Ansible, or Terraform for containerization, orchestration, and automation of deployment processes. Continuous Integration/Continuous Deployment (CI/CD): Knowledge of CI/CD pipelines to automate testing, building, and deploying code changes rapidly and reliably. Networking: Understanding of networking concepts and protocols for configuring and optimizing real-time communication systems. Monitoring and Logging: Ability to set up monitoring tools like Prometheus, Grafana, or ELK stack for tracking system performance and troubleshooting issues in real-time. Security: Knowledge of security best practices for real-time systems, including encryption, authentication, and access control mechanisms. Scripting and Automation: Proficiency in scripting languages like Python, Bash, or PowerShell for automating deployment tasks and managing infrastructure as code. Database Management: Understanding of databases like Microsoft SQL, PostgresDB, MongoDB, Redis for storing and processing real-time data. Version Control: Experience with version control systems like Git for managing code changes and collaborating with team members effectively. Problem-Solving Skills: Ability to troubleshoot complex issues quickly and effectively in a real-time environment. Team Collaboration: Strong communication and collaboration skills to work effectively with cross-functional teams and stakeholders. Worked on ITSM/ITIL Practices/Processes (understand ITIL concepts – however, ITIL certification is not required) Familiarity with Load Balancing concepts, Server Clustering, hypervisor technology (Hyper-V, VMware) Good understanding on High Availability tools (SQL FCI, Cluster, Mirroring etc.) Windows Technologies – Windows OS, Active Directory, MSSQL, IIS, Clustering, Load Balancing, WSUS, MDT Cloud Infrastructure Management Monitoring/alerting Technologies – Victorops, Whatsup Gold, Sensu, Grafana, Statuscake Use Tools/apps like Git, bitbucket, confluence, Jira for source control, document and project sharing Networking Technologies – DNS and DHCP Servers, TCP/IP protocol suite Virtualization Technologies Ticketing Systems – Zendesk, Jira, DevOps Travel Requirement: This role may require domestic and potentially international travel of up to: India- ABOUT US Weatherford is a leading global energy services company. Our world-class experts partner with customers to optimize their resources and realize the full potential of their assets. Across our operating locations, including manufacturing, research and development, service, and training facilities, operators choose us for strategic solutions that add efficiency, flexibility, and responsibility to any energy operation. When you join Weatherford, you instantly feel connected to something bigger – a community that is grounded by our core values and driven to create innovative solutions for our customers. We celebrate each other’s successes, grow together, and learn from each other constantly. Individually, we are impressive. Together, we are unstoppable. We are One Weatherford. Weatherford is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

Skill: SCCM Environment Notice Period: Immediate . Employment Type: Contract SCCM: Assignment to start middle November Experience Building and tailoringSCCMenvironments and migration from old to newSCCMenvironment. At least 1 implementation project (implementingSCCM) in a global environment (multiple countries) Or, at least 3 years experience in simple migration projects Setting upSCCMservers on dedicated servers and in Azure Migration betweenSCCMservers in multiple domains Working with customized environment with Cloud gateway and multiple providers HTTPs configuration PowerShell scripting, to modify or create new scripts for background maintenance tasks and OS deployment. CustomizingSCCMSQL DB forSCCMitself and interfaces for other systems MBam (Bitlocker) implementation experience

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver NoPerformance ParameterMeasure1.100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails Mandatory Skills: Software Distribution & Patch management. Experience3-5 Years.

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver NoPerformance ParameterMeasure1.100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails Mandatory Skills: Software Distribution & Patch management.

SCCM (Intune) SCCM Location: Chennai Experience: 5 years to 10years Interview Mode: Online Drive Interview Date: 27th June 2025 (Friday) Interview Time: 2: 00 PM to 5: 00 PM Must Have: Installing & Configuring SCCM servers and their roles in the environment. Performing upgradation activities for the SCCM console. OSD- Customization of the OS, Creating Gold Image, Creating Task Sequence and performing troubleshooting steps. PXE boot configuration and troubleshooting on failed OSD deployments. WSUS activities like creating SUG, downloading content, distributing Testing the patches phase-wise for different workstations region-wise and their functionality by coordinating with other teams and troubleshooting on non-compliance machines. Deploying patches on Workstations and sending reports to required stakeholders. Deploying patches on Servers during maintenance windows and sending reports to stakeholders. Application and Package creation, testing, deployment and advertising to collections. Performed In-Place upgrade activity migrating Win-7 machines to Win-10. Deploy Windows 10 feature updates to upgrade existing windows 10 Creating Boundaries, Boundary groups, and Distribution Point Groups. Creating Compliance policies, Endpoint Policies, and BitLocker Encryption policies as per client requirements. BitLocker Encryption compliance policy deploy through SCCM and Install Recovery site to store recovery keys. Monitoring the health status of site system components and troubleshooting. Creation of Client setting, security roles, and assigning security roles. Installation and troubleshooting of SCCM client issues. Configuration of Report server and creating custom reports as per client requirements. Generating reports based on client requirements and sharing them with clients on a regular basis. Deploy and maintain the standard software packages to up to date. 15 years of Full time Education

Requirements Description and Requirements Responsibilities Act as the escalation point of contact for other technology stack teams seeking technical support in relation to Server Infrastructure. Ticket management and resolution - P2-P1 Incident tickets (Priority). Might be engaged in P3 Incidents serving as supporting guide to less senior resources. Handles technical escalations from other Server Administrators (Junior, Intermediate, Senior) as well as other technology stack peers. Documents and Implements complex Normal Changes, as well as Emergency Changes. Performs peer reviews for Method of Procedure and enforce Policies and standardization. Assess technology stack operating procedures and create proper documentation to enable a framework for the Server team. Works along other teams to plan and deploy major patches and/or upgrades to the entire multitiered Infrastructure environment stack. Operates highly complex tasks on Virtualization technologies like VMWare, ESXi, ProxMox, Storage and Physical Servers, Hybrid Cloud, etc. Addresses identified vulnerabilities within the platforms and assess the resolution of them along with the creation of a plan for global mitigation. Configure and operate DNS, DHCP, Active Directory, NTP, Shared Folder Services, Proxies, Miscellaneous Operating Systems, and related technologies. Provides Support to Global Security Audits acting as POC from IT Server Team within the Auditor Interviews and overviews evidence collected to be provided to auditors. Perform other project related duties as requested by management, including mid to high complex hardware and software maintenance on servers devices/ cloud, virtual services. Teamwork and Remote Work skills, including mentoring at a distance. Contributes to the definition of Standard Operating procedures and overall technology Stack Standards including peer reviewing knowledge base contributions. Able to effectively project costs for maintenance of legacy and/or new technologies to be acquired/implemented, including major architectural changes. Takes ownership of major projects coordinating with multiple areas ensuring proper communication of progress in a timely manner. Troubleshoots and identifies technical problems, diagnoses error messages, determines causes, and either provides resolution or escalates to the proper support team if a design change is required. Records interactions into the ticketing system ensuring accurate and complete ticket updates on either requests or incidents, including updating CMDB. Responds to escalation requests and notify management as required. Develop the Design standards and document our roadmap for technologies such as: Active Directory, Azure AD, Identity SSO, Hybrid Cloud, etc. Researches, develops new solutions and designs for them in a manner that improves and pushes forward automation initiatives to optimize time to deploy (Infrastructure as Code). Perform peer reviews and approval on Method of Procedures for Changes to be implemented by Server Administrators/Engineers, ensuring that they are consistent with the architecture frameworks. Performs effective capacity management and sizing to continue supporting current infrastructure including organic growth, new launches, Mergers and Acquisitions and integrations. Contributes to the improvement of processes and knowledge base. Acts as Subject Matter Expert for multiple technologies and is a liaison to other technology departments to ensure timely deliverables. Specific Qualifications: Virtualization / Hypervisor Strong knowledge and practice background Windows Active Directory strong knowledge and practice background Windows Infrastructure Services: DHCP, DNS, DFS, WSUS, NTP, WSFC, Certificates. Strong troubleshooting knowledge and understanding for multi-tiered architecture. Strong Linux Administration: administration, maintenance, deployment, upgrades. Powershell Scripting, Bash Shell Scripting, Python Scripting, etc. Storage SAN and VirtualSan knowledge and practice background. Cisco UCS, HP & Dell Servers Knowledge (EMC + HyperConverge/Hyperflex) Strong Cloud Technologies knowledge (GCP, Azure, AWS) . Miscellaneous Application Services; Proxy, Webserver, SFTP, Postfix, LoadBalancers,Monitoring and Metrics, etc. DevOps Technologies Knowhow (Docker/Kubernetes/Containers/etc.) Education/Experience and Knowledge: Bachelor Degree of any IT related course and minimum of 6+ years experience in a systems development role. (desirable) Experience in Virtualization VMWare, ProxMox, KVM, Hyper-V Experience in the entire Windows Stack. Experience in Virtualization for Virtual Desktop Environments Experience in Microsoft Windows, Active Directory and entire Windows Stack. Infrastructure Management, Physical Servers, Physical Storage, etc. Strong Cloud Knowledge & interaction in any/all of these technologies: GCP, Azure, AWS. GCP Cloud Engineer (desirable) / AWS Associate SysOps Admin (desirable) Additional Job Description The Global IT Server Engineer is responsible for design, installation, maintenance and support of server infrastructure to ensure the operation of global systems in order to provide performance and availability for its users, such as staff, customers and suppliers, as well as attending incidents related to the technology vertical in a timely manner. Additionally, works hand in hand with other technology departments as well as non-technology departments to collaborate on the optimization of previous designs and or new platform implementations and architectural changes. EEO Statement At TELUS Digital, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS Digital is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent. Equal Opportunity Employer At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.