Writer Business Services India Private Limited

Experience Required: 2–3 Years of experience in Insurance Process Must have prior team-handling experience Job Responsibilities: Manage a team of associates working in the insurance process (health/life/general insurance). Ensure smooth day-to-day operations and achievement of team targets (TAT/accuracy/quality). Monitor individual performance and provide coaching/feedback. Prepare daily, weekly, and monthly reports for internal reviews. Handle client communication and ensure SLA adherence. Resolve escalations, queries, and coordinate with internal departments. Conduct regular team huddles and training refreshers. Ensure compliance with company policies and process guidelines. Key Skills: Strong communication and leadership skills Knowledge of insurance products/processes Proficient in MS Excel and reporting Ability to manage team KPIs and motivate staff Problem-solving and conflict resolution Educational Qualification: Graduate in any stream (preferably commerce or insurance-related background) Salary: As per industry standards (based on experience and interview performance) Working Hours: Rotational shifts (including weekends, if required) Job Type: Full-time Pay: ₹18,000.00 - ₹25,000.00 per month Schedule: Day shift Work Location: In person