Associate, People Solutions Center Concentrix

3.0 - 7.0 years

0 Lacs

gurugram

Hybrid

Role: Associate, People Solutions Center Location: Gurgaon Shift Timing- 5:30pm IST to 2:30am IST The Role: In this role, you will provide essential support to employees regarding work authorizations in the United States, catering to both new hires and existing employees. Additionally, you will have the opportunity to gain valuable experience in critical compliance areas, including but not limited to the Federal Insurance Contributions Act (FICA) taxes and the Work Opportunity Tax Credit (WOTC) federal tax credit. Key Responsibilities: Form I-9 support for new hires and current employees across the United States with work authorizations. Play a pivotal role in maintaining compliance by executing outbound communication through calls, texts, and emails. Ensure completion and E-Verification of I-9s, adhering to federal requirements. Update Form I-9 and manage visa documentation for employees on visas. Track FICA exemptions and conduct Work Opportunity Tax Credit (WOTC) communications. Conduct routine internal audits to ensure seamless communication and compliance activities. Engage in E-Verify processes, case follow-ups ,and re-verifications. This role offers an excellent opportunity to contribute to compliance initiatives while expanding your professional skill set. Desired Skills- Degree or Graduation Previous experience in processes for North America Experience with Form I-9 Compliance Customer service experience in a similar environment or IT help desk Excellent Written and verbal communication skills Research and analytical skills to review and/or troubleshoot routine situations. Technical aptitude for navigating and instructing others on processes Strong skills using MS Office (Word, Excel, Outlook) Willingness to work in a USA shift is a must.

Posted 2 days ago

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