World Of Indian Odyssey

About the job: Key responsibilities: 1. Talk to clients via phone, email, and WhatsApp in a professional and friendly manner 2. Handle client queries, provide updates, and follow up on pending requests 3. Maintain records of communication using CRM tools 4. Help schedule meetings, presentations, or follow-ups with clients 5. Coordinate internally with the bookings, operations, and planning teams 6. Assist in improving client satisfaction and retention 7. Learn continuously about client behavior, market trends, and communication strategies Requirements: 1. Demonstrate strong spoken and written English 2. Show good communication and listening skills 3. Stay organized and detail-oriented 4. Willing to learn and take initiative 5. Be friendly, responsible, and confident while dealing with clients 6. Apply as a fresh graduate (full training provided) Who can apply: Only those candidates can apply who: have minimum 1 years of experience are from Mumbai only Salary: ₹ 3,00,000 - 4,00,000 /year Experience: 1 year(s) Deadline: 2025-08-15 23:59:59 Other perks: Free snacks & beverages, Health Insurance Skills required: MS-Word, MS-Excel, English Proficiency (Spoken), English Proficiency (Written) and Canva Other Requirements: 1. Have prior experience in the travel, education, or service industry 2. Work comfortably in a fast-paced, coordination-heavy environment 3. Demonstrate knowledge of using CRM tools or basic Excel 4. Communicate fluently in both English and Hindi for smooth client interaction 5. Bring experience in communicating with parents, teachers, or school coordinators 6. Maintain a calm and positive approach while handling client concerns 7. Seek to build a long-term career in client servicing, operations, or communication roles About Company: Indian Odyssey's (IO) mission is to open the world through outdoor education. With programs focusing on academics, experiential learning, and cultural experience, IO staff is dedicated to changing lives through outdoor education. With more than 260 institutes & presence in almost every city in the country, you can find IO nearly everywhere. Established as a small entrepreneurial start-up in 2005, IO is now India's leading private outdoor education company. We're paving new roads for learning - using technology, research, and design. Our 'for profit, for good' ethos is what motivates our people to do better work every day and drives our business to grow year after year. We have an entrepreneurial culture where new ideas are heard, creative risks are taken, and ownership is encouraged.