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3.0 - 8.0 years

9 - 13 Lacs

Bengaluru

Work from Office

Eurofins Scientific is an international life sciences company that provides a wide range of analytical testing services to clients across multiple industries. From food and pharmaceuticals to environmental and cosmetic products, Eurofins ensures safety, authenticity, and accuracy. With a global presence and over 900 laboratories, Eurofins is a leader in food, environmental, pharmaceutical and cosmetic product testing, as well as in genomics, clinical studies support, and other specialized diagnostic testing. Position Summary: Ensuring that the client receives quality data by reviewing laboratory data for accuracy, clarity, and adherence to GMP and/or GLP regulations Essential Duties and Responsibilities Applies GMP/GLP in all areas of responsibility, as appropriate Demonstrate and promote the company vision Regular attendance and punctuality Read and understand analytical procedures Review documentation, generated data, calculated results, and final reports according to departmental, corporate, and client SOPs Gain a technical understanding of the techniques in which review is being performed Use MS Windows applications such as EXCEL, Word, Access, Outlook email Conducts all activities in a safe and efficient manner Performs other duties as assigned Qualifications Education/Experience (BMQ): Masters degree in a pharma / science-related field with 2-6 years of experience in Bio/Pharmaceutical or Medical Device Analysis testing with knowledge of regulatory requirements.Experience with chromatography and mass spectrometry analytical techniques (HPLC, GC, LC/MS, GC/MS) knowledge of USP/EP compendia, and laboratory software applications such as Waters Empower software, LIMS, Electronic Notebook is preferred. Additional Preferences: Experience with Agilent MassHunter software Experience with extractables and leachables testing Additional Information Key Candidate Attributes: Self-motivation; excellent quality of work and attention to detail Ability to communicate effectively with coworkers and internal/external clients Ability to learn new tasks quickly and to move easily from task to task Ability to handle prioritization and multiple tasks simultaneously Ability to use a personal computer and learn necessary programs Good communication skills (oral and written) Organizational ability and good judgement Science background/education and/or laboratory experience Strong Math Skills Logical Thinking, Good Reasoning Ability Motivation to excel Coaching/mentoring of peers

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2.0 - 3.0 years

3 - 5 Lacs

Coimbatore

Work from Office

Role & responsibilities Ability to identify the potential customers to promote IT products (Software) Lead generation, follow-up & ability to convert into sales Ability to respond to sales requirements from the existing and potential customer Maintain contact with existing and potential customers to promote sales and deliver detailed accounts plans. Deliver presentations of products at customer places and at conferences and exhibitions Preferred candidate profile Experience in selling IT Products, Software, Hardware, Laptops, Printers, workstation, Servers and storages or related products will be preferred

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11.0 - 21.0 years

40 - 60 Lacs

Bengaluru

Work from Office

Roles and responsibilities - Developing and driving quarterly/yearly business development plan for IN Workstation business - Strategic planning and execution for sales goal achievement and growth of assigned enterprise product. (Include both of existing accounts and new account/market development.) - Deal management and production of business review documents Key Interaction with: High touch with WS team member, key enterprise customers, business partners and ISVs. Requirements: 11+years above experience in a sales role in IN. Good industry knowledge of auto, High-tech, media, entertainment, and distribution business. Experience in business development especially commercial products and established network and connections in similar industry are preferred. Business plan, data-driven and strong execution drive skill Strong communication. Any Graduate Self-motivated, proactive, and strategic thinking is preferred.

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3.0 - 6.0 years

3 - 4 Lacs

Surat

Work from Office

* It Infrastructure Components. (Servers, Networking Products, Firewalls, Exchange) * Client-server, Peer To Peer Logical Networking With Windows 7 & 10 Related Work. * To Handle Troubleshooting, Lan & Wan Networks. Required Candidate profile •To Look After Troubleshooting, Desktop, Laptop & Workstation * Configuration/maintenance Of Cctv, Access Control System. * Configuration/maintenance Of Domain, Web Server & Firewall

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1 - 5 years

5 - 9 Lacs

Aurangabad

Work from Office

We are seeking individuals who can help shape the future through world-class manufacturing. We invite talented professionals with the skills and vision to contribute to building a better tomorrow. Join our manufacturing team and be at the forefront of engineering, making an impact on entire cities, countries, and the trajectory of industries to come. About The Role :- 7-8 years of Experience 1. Candidate must posses Basic knowledge of Lean Manufacturing. 2. Must have in depth knowledge about various tools & Techniques used in production systems. 3. Must have hands on experience in MOST & Basic MOST certification is preferred.Settlement of SMH with blue collar with hands on experience is must. 4. Must have knowledge in preparation of RFQ, Technical discussion with vendor & awareness about Installation & Commissioning. 5. Must have hands on experience in Layout preparation, Modification & periodic updation with software such as AutoCAD . 6. Preference will be given if availed any certification in Lean Manufacturing. 7. Must have knowledge about Workstation arrangement & Ergonomic study. 8. Must have implemented Productivity improvement projects. 9. Must posses have worked about Industry Manufacturing 4.0 with latest automation tools & Techniques. 10. Exposure to Digitalization & Automation is mandatory. 11.EHS & Auditor complaint is preferred.BE/B.Tech- Industrial Engineer

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9 - 14 years

0 - 0 Lacs

Hyderabad

Work from Office

Work Mode: In Office Work Hours: US PST Zone JOB OVERVIEW The Senior Help Desk Analyst Retail IT is responsible providing efficient, timely, and high-quality tier L1 technical support and customer service to end-users of Topgolf Callaway Brands information systems with a emphasis on Retail store IT operations. Additionally, work on and support technical projects and tasks. ROLES AND RESPONSIBILITIES Provide first line support for trouble resolution and escalation of all incoming Help Desk corporate and Retail support tickets for L1 and L2, escalating to the System Admins as required. Perform computer operational maintenance which includes the ability to install, setup, configure, troubleshoot, and optimize client computer systems, peripherals, and components Consistently demonstrate professional and superior customer service and interpersonal skills Lead and work on technical projects as needed. Assist with general projects and team tasks Create and update incidents within ticket tracking system including detailed incident and resolution information Configure and support anti-virus/anti-malware software and promptly address any reported security breaches Update existing documentation as needed and create standard operating procedures and support KBs Troubleshoot advanced computer hardware, software, printing and network problems for multiple computer platforms, cloud solutions and phone systems Partner with third-party hardware, software, or support vendors as needed to resolve technical incidents Maintain asset (i.e., laptops, workstations, mobile devices, etc.) inventory Responsible for ensuring critical support issues are escalated as appropriate with internal and external resources to meet or exceed agreed upon service level agreement guidelines Identifies and troubleshoots problems individually or as a part of a team and provides basic problem analysis and solution implementation that follows established technical guidelines Responsible for all 3rd party client applications, mobile devices, and wireless networking support Support new hire account creation, computer set-up and user orientation as needed Install hardware and software upgrades, manage user accounts, maintain backup systems, and assist with network and server changes and upgrades as needed Provide technical POS system support for retail store associates, including receipt printers and credit card terminals Provides Tier-1/Tier-2 customer support thru various channels, which includes logging into a phone queue, walk-ups, Microsoft Teams chat messages, direct email, and/or Help Desk mailbox Supports termination process, account disabling, asset reporting to HR, asset collection, license recovery, etc. Uses the companies ITSM system to record thorough notes and to completely document customer interactions in the tickets created on their behalf Reviews escalated tickets (that you worked) to thoroughly document Level-2 support interactions; adding those notes to helpdesk documentation to increase helpdesk knowledgebase and support capabilities (where applicable) Manages tickets via the Helpdesk support dashboard to ensure that time to first response SLAs are met Regularly monitors the Helpdesk support dashboard to triage tickets and monitors/prioritizes for ticket aging Performs all other duties as assigned by the Supervisor and or Manager TECHNICAL COMPETENCIES (Knowledge, Skills & Abilities) Highly proficient in Microsoft Windows 10/11 desktop OS and the Microsoft Office Suite Technical knowledge of Active Directory and Microsoft Windows domains Working knowledge of scripting (PowerShell / VB Script, etc.) Able to install, setup, configure, troubleshoot, and optimize basic to complex systems and components Working knowledge with Office 365 Working knowledge of Microsoft network enterprise system computer environments Able to recognize, understand, and troubleshoot system performance warnings, alerts, and errors High attention to detail and focus on quality implementations Working knowledge of Jira Service Management or other relevant ticketing system Ability to work well under pressure and in a fast-paced, results-oriented, team environment Strong organizational skills and the ability to prioritize multiple tasks Strong logic, problem-solving, math and Internet skills along with specific attention to detail EDUCATION AND EXPERIENCE Bachelors Degree in an applied technology or equivalent technical training preferred Experience with Retal Point of Sale systems preferred Minimum of 5 years experience in related Help Desk job roles Relevant certifications, such as A+, hardware vendor programs, Microsoft, and customer service training PHYSICAL REQUIREMENTS / WORK ENVIRONMENT (if applicable) Work is performed in a designated professional office workstation and environment Extensive use of office equipment to include computer, calculator, copier, fax, and other business-related machines and software The employee may be required to stand, sit, crouch, walk and bend/conform in uncomfortable positions for varying periods of time JOB OVERVIEW The Senior Help Desk Analyst Retail IT is responsible providing efficient, timely, and high-quality tier L1 technical support and customer service to end-users of Topgolf Callaway Brands information systems with a emphasis on Retail store IT operations. Additionally, work on and support technical projects and tasks. ROLES AND RESPONSIBILITIES Provide first line support for trouble resolution and escalation of all incoming Help Desk corporate and Retail support tickets for L1 and L2, escalating to the System Admins as required. Perform computer operational maintenance which includes the ability to install, setup, configure, troubleshoot, and optimize client computer systems, peripherals, and components Consistently demonstrate professional and superior customer service and interpersonal skills Lead and work on technical projects as needed. Assist with general projects and team tasks Create and update incidents within ticket tracking system including detailed incident and resolution information Configure and support anti-virus/anti-malware software and promptly address any reported security breaches Update existing documentation as needed and create standard operating procedures and support KBs Troubleshoot advanced computer hardware, software, printing and network problems for multiple computer platforms, cloud solutions and phone systems Partner with third-party hardware, software, or support vendors as needed to resolve technical incidents Maintain asset (i.e., laptops, workstations, mobile devices, etc.) inventory Responsible for ensuring critical support issues are escalated as appropriate with internal and external resources to meet or exceed agreed upon service level agreement guidelines Identifies and troubleshoots problems individually or as a part of a team and provides basic problem analysis and solution implementation that follows established technical guidelines Responsible for all 3rd party client applications, mobile devices, and wireless networking support Support new hire account creation, computer set-up and user orientation as needed Install hardware and software upgrades, manage user accounts, maintain backup systems, and assist with network and server changes and upgrades as needed Provide technical POS system support for retail store associates, including receipt printers and credit card terminals Provides Tier-1/Tier-2 customer support thru various channels, which includes logging into a phone queue, walk-ups, Microsoft Teams chat messages, direct email, and/or Help Desk mailbox Supports termination process, account disabling, asset reporting to HR, asset collection, license recovery, etc. Uses the companies ITSM system to record thorough notes and to completely document customer interactions in the tickets created on their behalf Reviews escalated tickets (that you worked) to thoroughly document Level-2 support interactions; adding those notes to helpdesk documentation to increase helpdesk knowledgebase and support capabilities (where applicable) Manages tickets via the Helpdesk support dashboard to ensure that time to first response SLAs are met Regularly monitors the Helpdesk support dashboard to triage tickets and monitors/prioritizes for ticket aging Performs all other duties as assigned by the Supervisor and or Manager TECHNICAL COMPETENCIES (Knowledge, Skills & Abilities) Highly proficient in Microsoft Windows 10/11 desktop OS and the Microsoft Office Suite Technical knowledge of Active Directory and Microsoft Windows domains Working knowledge of scripting (PowerShell / VB Script, etc.) Able to install, setup, configure, troubleshoot, and optimize basic to complex systems and components Working knowledge with Office 365 Working knowledge of Microsoft network enterprise system computer environments Able to recognize, understand, and troubleshoot system performance warnings, alerts, and errors High attention to detail and focus on quality implementations Working knowledge of Jira Service Management or other relevant ticketing system Ability to work well under pressure and in a fast-paced, results-oriented, team environment Strong organizational skills and the ability to prioritize multiple tasks Strong logic, problem-solving, math and Internet skills along with specific attention to detail EDUCATION AND EXPERIENCE Bachelors Degree in an applied technology or equivalent technical training preferred Experience with Retal Point of Sale systems preferred Minimum of 5 years experience in related Help Desk job roles Relevant certifications, such as A+, hardware vendor programs, Microsoft, and customer service training PHYSICAL REQUIREMENTS / WORK ENVIRONMENT (if applicable) Work is performed in a designated professional office workstation and environment Extensive use of office equipment to include computer, calculator, copier, fax, and other business-related machines and software The employee may be required to stand, sit, crouch, walk and bend/conform in uncomfortable positions for varying periods of time.

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