Workshop Supervisor

Key responsibilities of a Workshop Incharge:

Work Order Management: Receive and analyze vehicle repair requests, assigning tasks to appropriate technicians based on expertise and workload.

Monitor repair progress, identify potential delays, and communicate updates to customers. Ensure accurate documentation of repair details, parts used, and labor hours on work orders.

Team Supervision: Lead and motivate a team of mechanics, including apprentices, ensuring they adhere to company repair procedures and quality standards.

Conduct performance evaluations, provide feedback, and identify training needs for technicians Address any technical issues or disputes arising within the workshop.

Inventory Management: Maintain optimal stock levels of spare parts and consumables, coordinating with the parts department to ensure timely availability

Monitor parts usage, identify potential cost-saving opportunities, and manage inventory control systems.

Quality Control: Conduct quality checks on completed repairs to ensure adherence to manufacturer specifications and customer expectations. Investigate customer complaints regarding repairs and implement corrective actions where necessary.

Workshop Operations: Ensure the workshop is maintained in a clean and organized manner, with proper tool management and equipment upkeep.

Monitor and enforce safety regulations within the workshop, conducting safety training sessions for staff. Plan and schedule maintenance activities for workshop equipment.

Customer Service: Interact with customers, addressing concerns and providing updates on repair status

Build positive customer relationships to promote repeat business and referrals

Job Types: Full-time, Permanent

Pay: ₹15,000.00 - ₹25,000.00 per month

Schedule:

• Rotational shift
• Weekend availability

Supplemental Pay:

• Yearly bonus

Work Location: In person