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4.0 - 9.0 years
6 - 8 Lacs
chitrakoot, prayagraj, bareilly
Work from Office
Monitoring service performance, Process adherence,managing parts inventory,resolving customer grievances,and ensuring compliance with AMC and SLA terms Ensure service delivery within defined Turnaround Time Customer Engagement & Process Adherence Required Candidate profile Minimum 4-5 years of relevant experience Commercials understanding of Markets & CV business (P&L) Should be graduate People Management Skills Good Communication skills Negotiation Skills
Posted 6 days ago
5.0 - 9.0 years
0 Lacs
kozhikode, kerala
On-site
We are seeking a skilled and experienced Senior Technician to join our service team at Bimal Maruti, Kunnamangalam. As a Senior Technician, you will be responsible for diagnosing and repairing mechanical and electrical issues in Maruti Suzuki vehicles. Your expertise will be crucial in ensuring quality service delivery, guiding junior technicians, and maintaining high levels of customer satisfaction. Key Responsibilities: - Accurately diagnose and repair Maruti Suzuki vehicles. - Perform periodic maintenance, running repairs, and advanced diagnostic work using Maruti diagnostic tools. - Ensure adherence to standard repair procedures and quality checks. - Coordinate with the Service Advisor and Workshop Manager for job progress and Turnaround Time (TAT). - Maintain thorough documentation of repairs, checklists, and job cards. - Uphold safe working practices and ensure proper usage of tools and equipment. - Conduct final inspections and road tests as needed. Required Skills & Qualifications: - ITI / Diploma in Automobile. - Minimum 5 years of experience in a 4-wheeler service workshop; Maruti Suzuki dealership experience is a plus. - Strong diagnostic and technical skills. - Ability to lead and mentor a team. - Good communication and teamwork skills. This is a full-time, permanent position with benefits including health insurance and Provident Fund. The work schedule is on day shift with a performance bonus incentive. If you meet the qualifications and are ready to contribute your expertise to our team, we look forward to receiving your application.,
Posted 2 weeks ago
4.0 - 8.0 years
2 - 2 Lacs
Kolkata
Work from Office
Lead fabrication & civil work for biotoilet installations. Manage teams, materials, stock & site coordination. Ensure quality, safety & timely delivery. 3+ yrs experience in fabrication/civil projects preferred. Duty time - 8am - 5 pm (Mon - Sat) Required Candidate profile Age - 25-35 yrs 3+ yrs in fabrication/civil work. Skilled in site coordination, material planning, stock handling, and team supervision. Strong in safety, quality control Need to stay & work Perks and benefits Free Accommodation + ESI (If Applicable)
Posted 2 months ago
5.0 - 10.0 years
5 - 9 Lacs
Ludhiana, Varanasi, Jaipur
Work from Office
Key Responsibilities: • Accounts Receivable Monitor status of accounts receivable with Finance Manager, recommend deviation from credit policy in identified cases to the Business Head. In Order to minimize bad debts. • Customer Satisfaction Monitor response and resolution time with respect to customer service issues, coordinate with the team for effective resolution and closure. In Order to meet customer requirements for efficient service and repair. • Key Account Management Identify key customers biggest challenges and along with the team come-up with tailored service solutions that match their needs. Review current customers and calculate potential of each of them. In Order to ensure high levels of customer satisfaction. • Part Inventory, Availability, sales and marketing Initiate and negotiate discussions with customers on parts sale agreement based on customer requirements; get the RO/HQ team to close agreements. In Order to increase coverage in the market and ensure future sales. • Site Management Map the Area extensively to identify requirement of site services, Review services provided by technicians and support for resolution of issues, ensure parts availability and warranty claims and deliver as per standards at the site. Better service TAT, Responsiveness and EOS adherence, Competency building, DOS process, Retail excellence. In Order to ensure delivery as per standard at the site. • Workshop Administration Ensure standards at workshop are maintained, resources are utilized in an effective manner and SOP are adhered. In Order to ensure smooth running of the workshop, effective resource utilization. • Quality Management System Coordinate with other functions within aftermarket to ensure the team is trained on process and procedure so that the customer is satisfied with the services in the first instance, review non - compliance and work with team members to ensure closure of all non compliances. In Order to meet the required quality standards. • People Management Find training needs, coordinate with HR team for planning and delivery of soft skills training and technical training. Identify the competency gaps and facilitating competence development for aftermarket team. Administration of performance management process. Engaging & retaining talent. Driving Values & VGAS action plans. Making hiring decisions for any requirement in the COCO aftermarket. In Order to develop a capable and motivated team of professionals. Desired profile: • Commercials understanding of Markets & CV business (P&L) • Technical and Commercial Knowledge • Customer Orientation, Communication, Negotiation and People Management Skill
Posted 2 months ago
5.0 - 10.0 years
5 - 8 Lacs
Surat
Work from Office
Kaveen Infrastructure Limited is looking for Workshop Manager to join our dynamic team and embark on a rewarding career journey Delegating responsibilities and supervising business operations Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities. Resolving conflicts or complaints from customers and employees. Monitoring store activity and ensuring it is properly provisioned and staffed. Analyzing information and processes and developing more effective or efficient processes and strategies. Establishing and achieving business and profit objectives. Maintaining a clean, tidy business, ensuring that signage and displays are attractive. Generating reports and presenting information to upper-level managers or other parties. Ensuring staff members follow company policies and procedures. Other duties to ensure the overall health and success of the business.
Posted 3 months ago
4.0 - 9.0 years
5 - 10 Lacs
Varanasi, Pune
Work from Office
Handling workshop operations Part Inventory, Availability, Sales & Marketing Customer Satisfaction & Key Account Management Site Management & Quality Management System People Management, Warranty and Workshop Administration & Post Sales Service Required Candidate profile Exp 4+ Years in handling workshop operation in commercial vehicle industry Commercials understanding of Markets & CV business (P&L) Technical & Commercial Knowledge Should be Technical Graduate
Posted 3 months ago
4.0 - 9.0 years
5 - 10 Lacs
Gandhidham, Jaipur, Surat
Work from Office
Handling workshop operations Part Inventory, Availability, Sales & Marketing Customer Satisfaction & Key Account Management Site Management & Quality Management System People Management, Warranty and Workshop Administration & Post Sales Service Required Candidate profile Exp 4+ Years in handling workshop operation in commercial vehicle industry Commercials understanding of Markets & CV business (P&L) Technical & Commercial Knowledge Should be Technical Graduate
Posted 3 months ago
6.0 - 10.0 years
3 - 4 Lacs
Sawai Madhopur, Jaipur
Work from Office
Oversee daily workshop operations, manage staff, ensure timely repairs, maintain equipment, enforce safety protocols, and coordinate with clients to deliver high-quality service and maximize efficiency. Perks and benefits MONTHLY INCENTIVES+BONUS ON DIWALI+ L/E
Posted 3 months ago
3.0 - 8.0 years
2 - 4 Lacs
Ranchi
Work from Office
Job Title: Service Manager Two-Wheeler Electric Vehicles (Ather Energy) Company: Premsons Motor Udyog Pvt. Ltd. Location: Ranchi Department: Service & Operations Reporting To: General Manager / Dealer Principal Job Summary: Premsons Motor Udyog Pvt. Ltd., an authorized dealer of Ather Energy , is looking for an experienced and proactive Service Manager to lead the service operations of our two-wheeler electric vehicle (EV) showroom and workshop . The candidate will be responsible for managing the complete after-sales service experience, maintaining high customer satisfaction, and ensuring compliance with Ather's service and brand standards. Key Responsibilities: Manage the entire service workshop and front-end operations for Ather two-wheeler electric vehicles. Lead and supervise technicians, service advisors, and support staff to achieve service targets and customer satisfaction. Monitor vehicle diagnostics, troubleshooting, and repairs using Athers proprietary tools and systems . Maintain adequate inventory of EV-specific spare parts and accessories. Ensure proper scheduling, job card management, and daily service flow to minimize turnaround time. Coordinate with the Ather Energy backend for software updates, warranty claims, and training. Deliver a high-quality service experience aligned with Ather Energy's customer-first philosophy . Track key performance metrics: service volume, revenue, CSI (Customer Satisfaction Index), and TAT (Turnaround Time). Ensure staff is trained and up-to-date on EV technologies , safety protocols, and service procedures. Maintain workshop infrastructure, tools, and equipment as per Ather's operational standards. Handle customer escalations and resolve complaints professionally and promptly. Qualifications: Diploma/Degree in Automobile, Mechanical, or Electrical Engineering . Strong knowledge of EV components such as battery packs, controllers, and electric drivetrains. Hands-on experience with diagnostic tools and service management software . Effective leadership, communication, and customer-handling skills. Preferred Skills: Prior experience with Ather Energy or other electric two-wheeler brands. Familiarity with Athers Connect App, vehicle telematics, and OTA updates . Proficiency in CRM/Service management tools like DMS, AutoFacets, etc. Ability to train and build high-performing teams in a fast-paced environment. Benefits: Attractive salary package with incentives based on performance. Training and development support from Ather Energy . Opportunity to grow in a rapidly expanding EV ecosystem . Employee-friendly work culture with a focus on innovation and excellence.
Posted 3 months ago
7.0 - 10.0 years
4 - 8 Lacs
howrah
Work from Office
Position - Workshop Manager Experience - 7 years + Industry - Automobile/ Auto component Location Howrah Job Objective: As the Workshop Manager for the Vehicle Scrapping Division, you will be responsible for overseeing all operational aspects of the vehicle dismantling and recycling process. Reporting directly to the Director, you will ensure efficient, safe, and environmentally compliant dismantling operations while maximizing the recovery of valuable materials and maintaining productivity standards across the workshop. Duties & Responsibilities: Workshop Operations Management: 1. Direct and supervise the day-to-day operations of the vehicle scrapping workshop 2. Establish and implement efficient workflow processes for vehicle dismantling 3. Ensure optimal utilization of workshop space, equipment, and resources Technical Supervision: 1. Oversee proper dismantling techniques for various vehicle types and models 2. Ensure correct segregation of reusable parts, recyclable materials, and waste 3. Implement technical innovations to improve dismantling efficiency and material recovery Team Leadership: 1. Manage workshop staff including supervisors, technicians, and laborers 2. Provide technical training and guidance to team members 3. Monitor staff performance and implement productivity improvement measures Quality Control: 1. Establish quality standards for dismantling processes and material recovery 2. Conduct regular inspections to ensure compliance with quality parameters 3. Implement corrective actions for quality deviations Inventory Management: 1. Maintain accurate records of vehicles received and processed 2. Oversee inventory of recovered parts and materials 3. Coordinate with commercial team for efficient movement of recyclable materials Environmental and Safety Compliance: 1. Ensure all workshop operations comply with environmental regulations 2. Maintain proper hazardous material handling and disposal procedures 3. Enforce workplace safety standards and conduct regular safety drills Maintenance Management: 1. Develop and implement preventive maintenance schedules for workshop equipment 2. Ensure prompt repair of machinery breakdowns 3. Recommend equipment upgrades or replacements as needed Process Optimization: 1. Analyze workshop data to identify bottlenecks and improvement areas 2. Implement lean management principles to reduce waste and improve efficiency 3. Develop standard operating procedures for all workshop activities Reporting and Documentation: 1. Generate daily, weekly, and monthly operational reports 2. Maintain records required for regulatory compliance 3. Document best practices and process improvements Qualifications: 1. Bachelor's degree in Mechanical Engineering, Automotive Engineering, or related field 2. Minimum 7 years of experience in automotive workshop or recycling operations 3. Strong technical knowledge of vehicle components and dismantling processes 4. Experience in team management and workshop supervision 5. Understanding of environmental regulations related to vehicle recycling 6. Proficiency in workshop management systems and MS Office 7. Strong problem-solving and decision-making abilities 8. Excellent communication and leadership skills 9. Knowledge of lean manufacturing principles and 5S methodology preferred Working days Monday Saturday .
Posted Date not available
4.0 - 9.0 years
5 - 10 Lacs
ludhiana, varanasi, pune
Work from Office
Handling workshop operations Part Inventory, Availability, Sales & Marketing Customer Satisfaction & Key Account Management Site Management & Quality Management System People Management, Warranty and Workshop Administration & Post Sales Service Required Candidate profile Exp 4+ Years in handling workshop operation in commercial vehicle industry Commercials understanding of Markets & CV business (P&L) Technical & Commercial Knowledge Should be Technical Graduate
Posted Date not available
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