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14.0 - 16.0 years
22 - 27 Lacs
gurugram
Work from Office
Job Title - GN - SONG - Service - CX - Value Architect - Senior Manager Management Level: 6-Senior Manager Location: Gurugram Must-have skills: Sales Distribution and Marketing Strategy Good to have skills: Ability to leverage design thinking, business process optimization, and stakeholder management skills. Job Summary : This role involves driving strategic initiatives, managing business transformations, and leveraging industry expertise to create value-driven solutions. Roles & Responsibilities: Provide strategic advisory services, conduct market research, and develop data-driven recommendations to enhance business performance. You will work closely with our clients as consulting professionals who design, build and implement initiatives that can help enhance business performance. As part of these, you are expected to - Translate strategic objectives into high-impact use cases in the specific area of expertise. Understand clients business priorities and focus areas to identify the right business scenarios and impacted value levers (KPIs) to include in the business case. Ideate and execute on compelling value creation workshops. Conduct detailed qualitative and quantitative research to lay the foundation of a strong business case. Own every stage of the value creation process, from research and identification to value drafting and dashboarding. Define value architecting requirements and work with Accenture teams to deliver solutions. Advise clients on industry best practices and client examples of value creation and realization Accurately estimate time to complete work. Continually experiment with new tools, technologies and sharpen analytical skills. Ability to research and provide strategic, goal-driven solutions for clients. Lead and Collaborate with both offshore & onshore cross functional and technical teams, including client-side managers, business heads, and other stakeholders across the organization. Provide useful contributions to team meetings and conversations, actively participating in client meetings and workshops- Ability to create hypothesis based on understanding of clients issues. Bring your best skills forward to excel at the role: Apply best of breed Excel practices- Deep-dive with solid knowledge of formulas & macros to bring in speed & efficiency. Maximize experience in developing interactive models: Use relevant dashboard creation platforms (Power BI, Tableau, etc.) to design and apply interactive dashboards. Innovate with Creativity: Demonstrate an ability to work in a fast-paced environment with the ability to abstract value into compelling business story. Participate in pre-sales activities including response to RFPs, creating proofs of concept, creating effective presentations, demonstrating solutions during client orals, effort and cost estimation process, etc. Participate in practice-specific initiatives including creating points of view, creating reusable assets on contact center space, performing analysis on industry research and market trends and bringing in innovative solutions, etc. Professional & Technical Skills: - Relevant experience in the required domain. - Strong analytical, problem-solving, and communication skills. - Ability to work in a fast-paced, dynamic environment. Deep understanding of Customer Service function for two industries Good understanding of sales & marketing as a function Solid experience in developing quantitative models. Conducting qualitative & quantitative research Anchoring client/senior stakeholder conversations Creating engaging storyboards using the best data visualization tools such as Power BI, Tableau, etc. Passionate about story telling and excellent visual skills (using power point, figma tools) Additional Information: - Opportunity to work on innovative projects. - Career growth and leadership exposure. About Our Company | Accenture Qualification Experience: 14 to 16 Years Educational Qualification: Minimum 15 Years of Education
Posted Date not available
12.0 - 14.0 years
20 - 25 Lacs
bengaluru
Work from Office
Job Title - GN - SONG - Service - CX - Value Architect - Manager Management Level: 7-Manager Location: Mumbai, MDC2B Must-have skills: Sales Distribution and Marketing Strategy Good to have skills: Ability to leverage design thinking, business process optimization, and stakeholder management skills. Job Summary : This role involves driving strategic initiatives, managing business transformations, and leveraging industry expertise to create value-driven solutions. Roles & Responsibilities: Provide strategic advisory services, conduct market research, and develop data-driven recommendations to enhance business performance. You will work closely with our clients as consulting professionals who design, build and implement initiatives that can help enhance business performance. As part of these, you are expected to - Translate strategic objectives into high-impact use cases in the specific area of expertise. Understand clients business priorities and focus areas to identify the right business scenarios and impacted value levers (KPIs) to include in the business case. Ideate and execute on compelling value creation workshops. Conduct detailed qualitative and quantitative research to lay the foundation of a strong business case. Own every stage of the value creation process, from research and identification to value drafting and dashboarding. Define value architecting requirements and work with Accenture teams to deliver solutions. Advise clients on industry best practices and client examples of value creation and realization Accurately estimate time to complete work. Continually experiment with new tools, technologies and sharpen analytical skills. Ability to research and provide strategic, goal-driven solutions for clients. Lead and Collaborate with both offshore & onshore cross functional and technical teams, including client-side managers, business heads, and other stakeholders across the organization. Provide useful contributions to team meetings and conversations, actively participating in client meetings and workshops- Ability to create hypothesis based on understanding of clients issues. Bring your best skills forward to excel at the role: Apply best of breed Excel practices- Deep-dive with solid knowledge of formulas & macros to bring in speed & efficiency. Maximize experience in developing interactive models: Use relevant dashboard creation platforms (Power BI, Tableau, etc.) to design and apply interactive dashboards. Innovate with Creativity: Demonstrate an ability to work in a fast-paced environment with the ability to abstract value into compelling business story. Participate in pre-sales activities including response to RFPs, creating proofs of concept, creating effective presentations, demonstrating solutions during client orals, effort and cost estimation process, etc. Participate in practice-specific initiatives including creating points of view, creating reusable assets on contact center space, performing analysis on industry research and market trends and bringing in innovative solutions, etc. Professional & Technical Skills: - Relevant experience in the required domain. - Strong analytical, problem-solving, and communication skills. - Ability to work in a fast-paced, dynamic environment. Deep understanding of Customer Service function for two industries Good understanding of sales & marketing as a function Solid experience in developing quantitative models. Conducting qualitative & quantitative research Anchoring client/senior stakeholder conversations Creating engaging storyboards using the best data visualization tools such as Power BI, Tableau, etc. Passionate about story telling and excellent visual skills (using power point, figma tools) Additional Information: - Opportunity to work on innovative projects. - Career growth and leadership exposure. About Our Company | Accenture Qualification Experience: 12-14Years Educational Qualification: Any Degree
Posted Date not available
10.0 - 15.0 years
13 - 17 Lacs
mumbai
Work from Office
Job Title - GN - SONG - Service - CX - Conversation Design - Senior Manager Management Level :06 Senior Manager Location:Delhi, Gurgaon, Mumbai, Bangalore, Chennai, Pune, Hyderabad Must have skills:Developing interactive models using conversational platforms and deep understanding of customer-centered design processes Good to have skills: Consulting experience Job Summary : As part of the team, you will provide transformation services driven by key offerings like Living Marketing, Connected Commerce and Advanced Customer Engagement. These services help our clients become living businesses by optimizing their marketing, sales and customer service strategy, thereby driving cost reduction, revenue enhancement, customer satisfaction and impacting front end business metrics in a positive manner. Roles & Responsibilities: Ideate and execute on compelling design workshops Identify use cases and user journeys that can benefit from conversational experiences. Own every stage of the conversation design process, from research and design to conversational scripting and QA. Define NLP requirements and work with the AI/Discovery team to deliver solutions Advise clients on industry best practices (when appropriate) Accurately estimate time to complete work Continually experiment with new tools and technologies Ability to research and provide strategic, goal-driven solutions for clients Collaborate with other designers, both offshore & onshore, including Co product managers, developers, UX designers and other stakeholders across the organization. Provide useful contributions to team meetings and conversations, actively participating in client meetings and workshops- Ability to create hypothesis based on understanding of clients issues Work efficiently across VoiceFlow, Botsociety, Kore.AI, Visio, Adobe HD and Figma. The profile requires both technical and functional experience on Customer Service Domain Extensive customer experience and operational excellence Having executed similar projects is mandatory Professional & Technical Skills: Apply best of breed digital practices- Deep-dive with solid knowledge of industry tools and understanding of designing intuitive and responsive user experiences. Maximize experience in developing interactive models:Use relevant conversational platforms to design and apply interactive models Use deep understanding of customer-centric design processes:Apply working knowledge of customer-centered design, complemented with consulting experience Innovate with Creativity:Demonstrate an ability to work in a fast-paced environment with the ability to abstract detail into larger patterns. Lead pre-sales activities including response to RFPs, creating proofs of concept, creating effective presentations, demonstrating solutions during client orals, effort and cost estimation process, etc. Lead practice-specific initiatives including creating points of view, creating reusable assets on contact center space, performing analysis on industry research and market trends and bringing in innovative solutions, etc. Additional Information: An opportunity to work on transformative projects with key G2000 clients Potential to Co-create with leaders in strategy, industry experts, enterprise function practitioners and, business intelligence professionals to shape and recommend innovative solutions that leverage emerging technologies. Ability to embed responsible business into everythingfrom how you service your clients to how you operate as a responsible professional. Personalized training modules to develop your strategy & consulting acumen to grow your skills, industry knowledge and capabilities About Our Company | Accenture Qualification Experience:10+ years of digital experience and solid knowledge of industry tools and understanding of designing intuitive and responsive user experiences. Educational Qualification:MBA from a tier 1 institute
Posted Date not available
3.0 - 7.0 years
4 - 7 Lacs
mumbai
Work from Office
locationsMumbai, Turbhe MiDC Road time typeFull time posted onPosted 30+ Days Ago job requisition idJR-0008252
Posted Date not available
0.0 - 3.0 years
0 - 2 Lacs
gurugram, delhi / ncr
Work from Office
Urgent Hiring for Operation Executive. Job Location Gurugram. Interested Candidate Send Me Updated CV On WhatsApp 9315987720. Candidate should Be Complete ITI Motor Mechanic. Automobile Mechanical. Experience in Service Advisor. Diesel Mechanic in ITI. Deploma in Mechanical. Min 6 month experience required. Manage workshop operations & inventory control Ensure timely delivery of spare parts Coordinate with dealerships on after-sales services Provide advisory services for car maintenance & repairs
Posted Date not available
5.0 - 10.0 years
7 - 11 Lacs
bilaspur, taoru
Work from Office
Basic Qualifications: Should have Mechanical engineering with 4-5 years / Engineering Diploma with 8-10 years of experience in commercial vehicles. Desirable Skills (Job Description) - 1. Should have knowledge in basic automobile/commercial vehicles 2. Should possess Good communication skills. 3. Should have Good Technical /Analytical skills 4. Should have team leading skills. 5. Should be good at Time management. 6. Should be familiar with Preventive maintenance procedures to upkeep the fleet availability. 7. Should be Familiar with Workshop & Quality Management systems. 8. Should be familiar with parts indenting & warehouses management.
Posted Date not available
3.0 - 5.0 years
2 - 6 Lacs
vasai, virar, mumbai (all areas)
Work from Office
we are hiring for workshop manager for a showroom based in vasai
Posted Date not available
2.0 - 4.0 years
6 - 7 Lacs
bengaluru
Work from Office
Role: Workshop Manager Locations: Bangalore | Delhi | Mumbai | Hyderabad Your Role: The Backbone of Workshop Operations As a Workshop Manager, you will lead end-to-end workshop operations to ensure world-class repair and maintenance of Yulu's EV fleet. This is a mission-critical managerial role responsible for driving productivity, ensuring repair quality, optimizing resource utilization, reducing turnaround time (TAT), and delivering superior customer satisfaction. You will set operational KPIs, build high-performing teams, and instill a culture of quality, learning, safety, and accountability. Key Responsibilities Operational Leadership Plan and manage daily workshop operations, resource allocation, output, and quality to ensure high fleet uptime Oversee shift-wise scheduling to maximize technician productivity and minimize turnaround time Monitor live dashboards for SLA breaches and drive quick resolution Share regular operational insights with leadership to improve efficiency Performance & Productivity Management Track mechanic efficiency, utilization, and repair throughput Analyze daily metrics, identify bottlenecks, and implement process improvements Conduct root cause analysis (RCA) for recurring issues and develop long-term solutions Quality Assurance & Technical Oversight Own final inspection protocols and quality control processes Implement corrective and preventive actions (CAPA) for post-repair complaints Maintain high Mean Time to Failure (MTTF) and reduce rework rates Inventory & Asset Control Ensure accurate inventory through audits and digital tracking Prevent part/tool loss or misuse with proper tagging and logging Coordinate with procurement for critical spare planning Training & Capability Development Identify skill gaps and lead technical training on EV diagnostics and SOPs Conduct quarterly SOP refresher training Drive continuous learning and upskilling Compliance & Process Governance Ensure 100% adherence to safety protocols and documentation standards Conduct safety drills and waste audits Maintain ISO/TS16949-level operational processes Team Engagement & Communication Run daily pre-shift briefings and post-shift reviews Resolve team issues and manage smooth shift handovers Foster a culture of ownership, improvement, and morale Reporting & MIS Share weekly/monthly dashboards on productivity, SLA compliance, and inventory Present actionable insights to leadership KPIs & Performance Metrics Mechanic Productivity: 95% of planned output Inventory Accuracy: 98% stock reconciliation Mean Time to Failure: 30+ days Tool/Asset Loss: Zero tolerance SOP Compliance: 95% Training Coverage: 100% Complaint Rework Rate: Less than 2% What We Are Looking For Education: BE/B.Tech in Mechanical or Automobile preferred; Diploma with experience acceptable Experience: 24 years in workshop management (EV/2W/auto industry preferred) Technical Skills: Mechanical systems, EV diagnostics, battery management Tools: CMMS, Excel, digital workshop tools Soft Skills: Strong leadership, analytical thinking, conflict resolution Preferred Certifications: ISO/TS16949, Six Sigma Yellow Belt, Fire/Safety Why Join Yulu? Drive the future of electric mobility Lead high-impact, mission-critical operations Work in a fast-paced, collaborative, and purpose-driven environment
Posted Date not available
1.0 - 4.0 years
3 - 6 Lacs
hyderabad
Work from Office
Roles and Responsibilities Provide academic counseling to students on various courses offered by universities abroad, including course structure, eligibility criteria, and application procedures. Assist students in selecting suitable courses based on their interests, aptitudes, and career goals. Offer guidance on visa requirements for studying overseas and provide assistance with documentation processes. Collaborate with international education consultants to promote university programs and services. Develop strong relationships with clients through regular communication and follow-ups. Desired Candidate Profile 1-4 years of experience in academics or student engagement roles (counseling preferred). Strong knowledge of the education industry, particularly in overseas markets. Excellent communication skills for effective client interaction. Ability to work independently as well as part of a team environment.
Posted Date not available
1.0 - 6.0 years
3 - 4 Lacs
udaipur
Work from Office
ITC seeks an Assistant Workshop Manager in Udaipur. Salary 30K–35K. 2–4 years of experience in workshop operations needed. Lead teams, ensure quality and safety, manage inventory, and generate reports. Mech/Industrial Engg background preferred.
Posted Date not available
0.0 - 5.0 years
1 - 2 Lacs
pune
Work from Office
Role & responsibilities Manage the flow of parts in and out of the store, including receiving, storing, and dispatching. Maintain accurate records of inventory levels, conduct regular stock audits, and reconcile discrepancies. Ensure adherence to safety and quality standards, as well as relevant regulations. Implement and optimize store processes and procedures to enhance efficiency. Resolve issues related to inventory discrepancies or other operational challenges Preferred candidate profile Diploma in Automobile/ Mechanical 0-3 years of experience in car spare parts MS Excel • Have high-pressure environment Experience with OEM dealerships or spare parts organizations will be an advantag
Posted Date not available
3.0 - 8.0 years
5 - 7 Lacs
bengaluru
Work from Office
Key Responsibilities: Lead daily workshop operations including diagnostics, repair, and refurbishment Ensure vehicles are serviced/refurbished within defined TAT (Turnaround Time) and cost targets Assign tasks and monitor performance of technicians and support staff Coordinate with the sourcing, quality, and delivery teams to ensure smooth vehicle flow Conduct regular quality checks and ensure adherence to company standards Analyze service data and drive continuous improvements in productivity and efficiency Resolve operational bottlenecks and escalate technical issues when needed Monitor spare parts usage and ensure optimal inventory levels Implement safety and compliance practices across the workshop Coach and upskill the technical team for consistent performance Requirements: Diploma or Bachelors degree in Automobile or Mechanical Engineering 4 - 6 years of experience in vehicle service/workshop management, preferably in used car or multi-brand setup Strong technical knowledge of automotive systems and diagnostics Proven team leadership and people management skills Data-driven mindset with good command of workshop MIS/reporting tools Experience with reconditioning/refurbishment workflows is a plus Knowledge of lean practices, quality control, and vendor coordination Tech-savvy and comfortable with digital platforms and dashboards
Posted Date not available
2.0 - 3.0 years
3 - 5 Lacs
korba
Work from Office
Bodyshop Advisor cum Accidental InCharge Contact- 9109323199
Posted Date not available
4.0 - 8.0 years
1 - 3 Lacs
thane, pune, mumbai (all areas)
Work from Office
Role & responsibilities Requirement Open in : Car Technician/ car Evaluator/ Hub Inspector/ CGT/Luxury / Technician / Senior Technician / Commercial experience Customer visit and car Inspection Minimum 4 years car technician experience Experience in Car Repair, Service and Mechanic Must have ITI/Diploma and Four Wheeler Driving License & 2 wheeler Vehicle Preferred candidate profile : Hyderabad / Bangalore/ Chennai Interested candidate contact me or send your CV From my this number More Information Contact HR. Call or WhatsApp send resume 9917283370 Share Updated Resume:- aanchal@avaniconsulting.com Required Candidate profile Must have ITI Diploma Minimum 4 years car technician experience in dealership only Driving License is must Age less than 35 Good Communication skills Perks and benefits PF 3600rs+ 4rs. per km fuel + Incentive
Posted Date not available
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