439 Workshop Management Jobs - Page 12

Roles and Responsibilities Provide advisory services to customers on automobile service, warranty claims, and repair options. Manage after-sales service operations, including workshop management, final inspections, and vehicle evaluations. Handle customer complaints and queries related to technical services, body shop repairs, and vehicle maintenance. Ensure timely resolution of warranty issues through effective handling and management processes. Collaborate with internal teams to ensure seamless delivery of diagnostic testing and repair services. Desired Candidate Profile 1-3 years of experience in an auto industry or similar field (after sales service). Strong knowledge of automobile service, four-wheeler vehicles, warranty claims processing, and diagnosis techniques. Excellent communication skills for interacting with customers effectively. Ability to manage multiple tasks simultaneously while maintaining attention to detail.

Oversee daily operations, including scheduling, and workflow, while ensuring adherence to Tata Motors service standards. Handle customer inquiries, ensuring satisfaction with service quality and turnaround time repairs.

Coordinating Workshops, Lectures, Seminars PR, Business Development, Corporate Connect Membership related matters Accounts, Audit, Bank related records Good command over English Language Social Media, MS Office & Internet Office Location Pune

Urgent Hiring for Car Evaluator postion Interested candidate Send Me Updated Cv On whatsapp 93159 87720 . Minimum 4 year Experience as a Car Technician Technician.Responsibilities: Conduct vehicle evaluations & final inspections Diagnose faults & perform repairs Manage workshop operations Provide exceptional customer service Maintain four-wheeler vehicles & components Conduct vehicle evaluations Manage workshop operations Perform automobile services Diagnose faults & repairs cars Maintain four-wheeler fleet

Role & responsibilities We are hiring a Service Advisor / Floor In charge / Service Engineer. :To Manage the mechanical activities in the workshop as well as capable to handle the Technicians and Mechanics staff on daily basis. 1. To handle the Mechanics & technicians staff in the Workshop of TATA MOTORS Dealership. 2. After sales Vehicle maintenance service to the customer. 3. Service Advising to the customer 4.create / Open a Job card and Billing for the work done vehicle. 5. Manage the technicians and team handling. 6. on-site support coordination. 7. Ready Vehicle on time as per Scheduled service and Handover to the customer. 8. Close the JC on time. 9. CRM DMS Knowledge Required. 10.Daily Reporting to the Workshop Manager of Vehicle In-Out and On-site support. Key Responsibilities (with emphasis on operational aspects): 1.Customer Front-End & Job Card Opening: * Warmly greeting customers and actively listening to their vehicle concerns and service requirements. * Conducting thorough initial vehicle inspections and documenting all reported issues accurately. * Proficiently opening job cards on the Dealer Management System (DMS), ensuring all customer details, vehicle information, reported complaints, and initial service requests are captured precisely. * Explaining the diagnostic and repair process to customers and setting clear expectations for service timelines. * Providing accurate cost estimates for recommended services and obtaining customer approval for all work. 2. Workshop Coordination & Technician Handling: * Acting as the primary liaison between customers and the workshop technicians/mechanics. * Effectively communicating job card details, customer concerns, and desired outcomes to technicians. * Prioritizing and assigning job cards to technicians based on skill, workload, and promised delivery times. * Monitoring the progress of all vehicles in the workshop, pro-actively identifying and resolving potential delays. * Facilitating communication between technicians and customers regarding additional repairs, part availability, and service updates. * Ensuring technicians adhere to standard operating procedures and quality guidelines. 3.Vehicle Ready & Timely Delivery: * Proactively managing the service workflow to ensure vehicles are serviced and ready for delivery within the promised timelines. * Coordinating final inspections and quality checks before a vehicle is declared "ready." * Notifying customers promptly when their vehicle is ready for pick-up. * Addressing any last-minute customer queries or concerns during vehicle handover. 4. Job Card Closing & Billing: * Accurately closing job cards on the DMS upon completion of service, ensuring all completed work, parts used, and labor charges are correctly entered. * Preparing and presenting comprehensive and transparent invoices to customers, explaining all charges in detail. * Processing payments efficiently and ensuring all financial transactions are recorded correctly. * Handling warranty claims and service contract processing accurately. 5.Reporting & Managerial Communication: * Generating regular reports on service progress, pending jobs, customer satisfaction, and workshop efficiency using the DMS. * Providing timely and accurate reports to the Service Manager on daily operations, challenges, and key performance indicators (KPIs). * Highlighting any critical issues, customer feedback, or operational bottlenecks to the management for timely resolution. * Actively participating in daily/weekly team meetings and contributing to process improvement initiatives. 6. Qualifications & Experience: * Educational Background: Diploma or Bachelor's degree in Automobile Engineering, Mechanical Engineering, or a related technical field is highly preferred. * Experience: * Minimum of 3-5 years of experience as a Service Advisor in an automotive dealership, with a proven track record of managing end-to-end service operations. * Demonstrable experience in job card opening, closing, and billing processes within a dealership environment. * Previous experience with a Tata Motors dealership or a strong understanding of Tata Motors vehicle systems and service protocols is a significant advantage. * Experience in efficiently managing and coordinating with a team of mechanics/technicians. 7. Technical Knowledge: * Strong understanding of automotive mechanical and electrical systems. * Ability to interpret technical information and translate it into easily understandable terms for customers. * Familiarity with diagnostic equipment and workshop operations. 8. Operational & Administrative Skills: * Exceptional proficiency in using Dealer Management Systems (DMS) for job card management, billing, scheduling, and reporting. * Strong organizational skills with a keen eye for detail and accuracy in documentation. * Excellent time management and multi-tasking abilities to manage a busy service bay. * Ability to work under pressure and meet tight deadlines for vehicle delivery. 9. Customer Service & Communication: * Outstanding interpersonal and communication skills, both verbal and written. * Proven ability to build strong customer relationships and handle customer inquiries/complaints with professionalism and empathy. * Strong negotiation and persuasion skills to effectively upsell services and parts. 10. Reporting & Analytical Skills: * Ability to analyze data from the DMS and generate meaningful reports. * Basic analytical skills to identify trends and areas for improvement in service operations. Other Posts Are also Available in SINGH AUTO CNETER PVT LTD - TATA MOTORS DEALERSHIP can also apply for it via Email or call. 1. FLOOR INCHARGE 2. PARTS MANAGER. 3.TECHNICIANS / DIAGNOSTIC INCHARGE Preferred candidate profile. Required a Service Advisor and Floor Manager , having Knowledge about TATA MOTORS -Dealership service maintenance activities. We are looking for a highly organized, customer-focused, and operationally strong Service Advisor to join our dynamic team at a Tata Motors Dealership. The ideal candidate will be instrumental in ensuring smooth service operations, from initial customer interaction to final vehicle delivery, while maintaining high standards of customer satisfaction and efficient workflow within the workshop. Venue: Singh Auto Center Pvt. Ltd. - Hardibazar, Korba(CG). Contact Person : 7869225847 , 8602694458

Responsibilities: * Manage channel sales for electric buses * Increase product awareness through marketing efforts * Handle direct customer queries via phone & email * Oversee workshop & inventory management

Role & responsibilities: Handle customer service complaints and co-ordinate with the floor team to ensure timely vehicle delivery Aid in achieving workshop revenue on a monthly basis Monitor status of accounts receivable with Works Manager and Retail Business Head Keep good relations with all customers thereby achieving good customer service Co-ordinate with entire service team to indentify delay reasons and other technical dificulties in the workshop operations Follow and streamline systems and process in customer service Preferred candidate profile: Commercials understanding of Markets & CV business (P&L) Technical and Commercial Knowledge Leadership, Communication and People Management Skills Customer Orientation and Negotiation Skills

1) Would be responsible for Acquiring & Managing High Net Worth Relationships 2) Would establish strong ties with HNIs/ UHNIs by Designing & Implementing their Financial Plans; and then by ensuring that they receive and execute on the right advice. 3) Handle and manage clients with a minimum Investment amount of Rs 25 Lakhs and above. 4) The Relationship Manager will be responsible for bringing their existing clients (Affluent & Super Affluent) and building a strong client book. 5) Maintaining client relationships and generate AUM from HNI UHNI clients. 6) Advising Affluent clients on their Investments and managing their overall financial portfolio and deepening the wallet from existing clients. 7) To research, investigate and update them on available investment opportunities/financial market trend to determine whether they fit into clients portfolios. 8) To coordinate with product and research team for taking investment decision for the clients. 9) To conduct and assist in organizing seminars, workshops and other business development activities. Location: Vadodra, Delhi, Trivendrum, Kochi.Ahmedabad,Surat,Rajkot,Kolkata,Bengaluru,Chennai,Hyderabad,Coimbatore,Pune,Mumbai,Thane,Navi Mumbai

Role & responsibilities: To check the day to day inspection To check Bi weekly Maintenance. To check Break Down of all the Hi lifts and other vehicles, Maintaining of Accidents and incident. Checking and maintaining of all the registers as per the ISO standards. To maintain Transport Shift Register up to date. All vehicles have to be fueled as per the requirement. Refueling of all the vehicles (Hi lifts & stand by vehicle) are done on time. To maintain the Emission Test, F C Maintenance. Perks & Benefits: Food Provided

Urgent Hiring for Car Technician . Car Evaluator postion Interested candidate Send Me Updated Cv On whatsapp 9315987720 . Minimum 4 year Experience as a Car Technician Technician.Responsibilities: Conduct vehicle evaluations & final inspections Diagnose faults & perform repairs Manage workshop operations Provide exceptional customer service Maintain four-wheeler vehicles & components Diagnose, evaluate & repair vehicles Perform regular maintenance tasks Manage workshop operations Maintain equipment & tools Collaborate with customers & team members

Urgent Hiring for Car Technician . Car Evaluator postion Interested candidate Send Me Updated Cv On whatsapp 93159 87720 . Minimum 4 year Experience as a Car Technician Technician.Responsibilities: Conduct vehicle evaluations & final inspections Diagnose faults & perform repairs Manage workshop operations Provide exceptional customer service Maintain four-wheeler vehicles & components Conduct vehicle evaluations Perform repairs and fault finding Manage workshop operations Provide automobile service with expertise Adhere to safety protocols at all times

Job Title - GN - SONG - Service - CX - Conversation Design - Senior Manager Management Level :06 Senior Manager Location:Delhi, Gurgaon, Mumbai, Bangalore, Chennai, Pune, Hyderabad Must have skills:Developing interactive models using conversational platforms and deep understanding of customer-centered design processes Good to have skills: Consulting experience Job Summary : As part of the team, you will provide transformation services driven by key offerings like Living Marketing, Connected Commerce and Advanced Customer Engagement. These services help our clients become living businesses by optimizing their marketing, sales and customer service strategy, thereby driving cost reduction, revenue enhancement, customer satisfaction and impacting front end business metrics in a positive manner. Roles & Responsibilities: Ideate and execute on compelling design workshops Identify use cases and user journeys that can benefit from conversational experiences. Own every stage of the conversation design process, from research and design to conversational scripting and QA. Define NLP requirements and work with the AI/Discovery team to deliver solutions Advise clients on industry best practices (when appropriate) Accurately estimate time to complete work Continually experiment with new tools and technologies Ability to research and provide strategic, goal-driven solutions for clients Collaborate with other designers, both offshore & onshore, including Co product managers, developers, UX designers and other stakeholders across the organization. Provide useful contributions to team meetings and conversations, actively participating in client meetings and workshops- Ability to create hypothesis based on understanding of clients issues Work efficiently across VoiceFlow, Botsociety, Kore.AI, Visio, Adobe HD and Figma. The profile requires both technical and functional experience on Customer Service Domain Extensive customer experience and operational excellence Having executed similar projects is mandatory Professional & Technical Skills: Apply best of breed digital practices- Deep-dive with solid knowledge of industry tools and understanding of designing intuitive and responsive user experiences. Maximize experience in developing interactive models:Use relevant conversational platforms to design and apply interactive models Use deep understanding of customer-centric design processes:Apply working knowledge of customer-centered design, complemented with consulting experience Innovate with Creativity:Demonstrate an ability to work in a fast-paced environment with the ability to abstract detail into larger patterns. Lead pre-sales activities including response to RFPs, creating proofs of concept, creating effective presentations, demonstrating solutions during client orals, effort and cost estimation process, etc. Lead practice-specific initiatives including creating points of view, creating reusable assets on contact center space, performing analysis on industry research and market trends and bringing in innovative solutions, etc. Additional Information: An opportunity to work on transformative projects with key G2000 clients Potential to Co-create with leaders in strategy, industry experts, enterprise function practitioners and, business intelligence professionals to shape and recommend innovative solutions that leverage emerging technologies. Ability to embed responsible business into everythingfrom how you service your clients to how you operate as a responsible professional. Personalized training modules to develop your strategy & consulting acumen to grow your skills, industry knowledge and capabilities About Our Company | Accenture Qualification Experience:10+ years of digital experience and solid knowledge of industry tools and understanding of designing intuitive and responsive user experiences. Educational Qualification:MBA from a tier 1 institute

Job Title - GN - SONG - Service - CX - Value Architect - Manager Management Level: 7-Manager Location: Mumbai, MDC2B Must-have skills: Sales Distribution and Marketing Strategy Good to have skills: Ability to leverage design thinking, business process optimization, and stakeholder management skills. Job Summary : This role involves driving strategic initiatives, managing business transformations, and leveraging industry expertise to create value-driven solutions. Roles & Responsibilities: Provide strategic advisory services, conduct market research, and develop data-driven recommendations to enhance business performance. You will work closely with our clients as consulting professionals who design, build and implement initiatives that can help enhance business performance. As part of these, you are expected to - Translate strategic objectives into high-impact use cases in the specific area of expertise. Understand clients business priorities and focus areas to identify the right business scenarios and impacted value levers (KPIs) to include in the business case. Ideate and execute on compelling value creation workshops. Conduct detailed qualitative and quantitative research to lay the foundation of a strong business case. Own every stage of the value creation process, from research and identification to value drafting and dashboarding. Define value architecting requirements and work with Accenture teams to deliver solutions. Advise clients on industry best practices and client examples of value creation and realization Accurately estimate time to complete work. Continually experiment with new tools, technologies and sharpen analytical skills. Ability to research and provide strategic, goal-driven solutions for clients. Lead and Collaborate with both offshore & onshore cross functional and technical teams, including client-side managers, business heads, and other stakeholders across the organization. Provide useful contributions to team meetings and conversations, actively participating in client meetings and workshops- Ability to create hypothesis based on understanding of clients issues. Bring your best skills forward to excel at the role: Apply best of breed Excel practices- Deep-dive with solid knowledge of formulas & macros to bring in speed & efficiency. Maximize experience in developing interactive models: Use relevant dashboard creation platforms (Power BI, Tableau, etc.) to design and apply interactive dashboards. Innovate with Creativity: Demonstrate an ability to work in a fast-paced environment with the ability to abstract value into compelling business story. Participate in pre-sales activities including response to RFPs, creating proofs of concept, creating effective presentations, demonstrating solutions during client orals, effort and cost estimation process, etc. Participate in practice-specific initiatives including creating points of view, creating reusable assets on contact center space, performing analysis on industry research and market trends and bringing in innovative solutions, etc. Professional & Technical Skills: - Relevant experience in the required domain. - Strong analytical, problem-solving, and communication skills. - Ability to work in a fast-paced, dynamic environment. Deep understanding of Customer Service function for two industries Good understanding of sales & marketing as a function Solid experience in developing quantitative models. Conducting qualitative & quantitative research Anchoring client/senior stakeholder conversations Creating engaging storyboards using the best data visualization tools such as Power BI, Tableau, etc. Passionate about story telling and excellent visual skills (using power point, figma tools) Additional Information: - Opportunity to work on innovative projects. - Career growth and leadership exposure. About Our Company | Accenture Qualification Experience: 12-14Years Educational Qualification: Any Degree

Template Job Title - GN - SONG - Service - CX - Value Architect Senior Manager Management Level :06 - Senior Manager Location:Delhi, Gurgaon, Mumbai, Bangalore, Chennai, Pune, Hyderabad Must have skills:Value Realization Job Summary As part of the team, you will provide transformation services driven by key offerings like Living Marketing, Connected Commerce and Advanced Customer Engagement. These services help our clients become living businesses by optimizing their marketing, sales and customer service strategy, thereby driving cost reduction, revenue enhancement, customer satisfaction and impacting front end business metrics in a positive manner. Roles & ResponsibilitiesTranslate strategic objectives into high-impact use cases in the specific area of expertise. Understand clients business priorities and focus areas to identify the right business scenarios and impacted value levers (KPIs) to include in the business case. Ideate and execute on compelling value creation workshops. Conduct detailed qualitative and quantitative research to lay the foundation of a strong business case. Own every stage of the value creation process, from research and identification to value drafting and dashboarding. Define value architecting requirements and work with Accenture teams to deliver solutions. Advise clients on industry best practices and client examples of value creation and realization Accurately estimate time to complete work. Continually experiment with new tools, technologies and sharpen analytical skills. Ability to research and provide strategic, goal-driven solutions for clients. Lead and Collaborate with both offshore & onshore cross functional and technical teams, including client-side managers, business heads, and other stakeholders across the organization. Provide useful contributions to team meetings and conversations, actively participating in client meetings and workshops- Ability to create hypothesis based on understanding of clients issues. Professional & Technical Skills: Apply best of breed Excel practices- Deep-dive with solid knowledge of formulas & macros to bring in speed & efficiency. Maximize experience in developing interactive models:Use relevant dashboard creation platforms (Power BI, Tableau, etc.) to design and apply interactive dashboards. Innovate with Creativity:Demonstrate an ability to work in a fast-paced environment with the ability to abstract value into compelling business story. Participate in pre-sales activities including response to RFPs, creating proofs of concept, creating effective presentations, demonstrating solutions during client orals, effort and cost estimation process, etc. Participate in practice-specific initiatives including creating points of view, creating reusable assets on contact center space, performing analysis on industry research and market trends and bringing in innovative solutions, etc. Additional Information: 12+ years of experience in strategy/value office & consulting roles with P&L exposure Deep understanding of Customer Service function for two industries Good understanding of sales & marketing as a function Solid experience in developing quantitative models. Conducting qualitative & quantitative research Anchoring client/senior stakeholder conversations Creating engaging storyboards using the best data visualization tools such as Power BI, Tableau, etc. Passionate about story telling and excellent visual skills (using power point, figma tools) About Our Company | AccentureQualification Experience:7 to 14 years Educational Qualification:MBA from a tier 1 institute

1) Would be responsible for Acquiring & Managing High Net Worth (HNI) UHNI Relationships 2) Would be responsible for generating revenues out of Equity Broking, MF, PMS, AIF 3) Would establish strong ties with HNIs/ UHNIs by Designing & Implementing their Financial Plans; and ensuring that they get the right advice. 4) Handle and manage clients with a minimum Investment amount of Rs 25 Lakhs and above. 5) The Relationship Manager will be responsible for bringing their existing clients (Affluent & Super Affluent) and building a strong client book. 6) Maintaining client relationships and generate AUM from HNI UHNI clients. 7) Advising HNI/ UHNI clients on their investments and managing their overall financial portfolio and deepening the wallet from existing clients. 8) To research, investigate and update them on available investment opportunities/financial market trend to determine whether they fit into clients portfolios. 9) To coordinate with product and research team for taking investment decision for the clients. 10) To conduct and assist in organizing seminars, workshops and other business development activities. Location: Thane,Navi Mumbai,Kolkata,Bengaluru,Chennai,Hyderabad,Coimbatore,Pune,Kochi,Rajkot,Delhi, Trivendrum, Vadodra

As an MSF Workshop Manager you will ensure the smooth running of the workshop and the mission's vehicles and motorized equipment.Responsible for the efficiency and utilization of technicians Ensuring successful distribution of job cards

1) Would be responsible for Acquiring & Managing High Net Worth Relationships 2) Would establish strong ties with HNIs/ UHNIs by Designing & Implementing their Financial Plans; and then by ensuring that they receive and execute on the right advice. 3) Handle and manage clients with a minimum Investment amount of Rs 25 Lakhs and above. 4) The Relationship Manager will be responsible for bringing their existing clients (Affluent & Super Affluent) and building a strong client book. 5) Maintaining client relationships and generate AUM from HNI UHNI clients. 6) Advising Affluent clients on their Investments and managing their overall financial portfolio and deepening the wallet from existing clients. 7) To research, investigate and update them on available investment opportunities/financial market trend to determine whether they fit into clients portfolios. 8) To coordinate with product and research team for taking investment decision for the clients. 9) To conduct and assist in organizing seminars, workshops and other business development activities. Locations : Ahmedabad,Surat,Rajkot,Kolkata,Bengaluru,Chennai,Hyderabad,Coimbatore,Pune,Mumbai,Thane,Navi Mumbai, Vadodra, Delhi, Trivendrum, Kochi.

1) Would be responsible for acquiring High Net Worth relationships and managing a team of 8-10 Relationship Managers. 2) Would establish ties with them by designing & implementing their financial plans, and ensuring that they receive and execute on the right advice. 3) The Cluster Manager will be responsible for handling team thereby helping and coordinating with the teams for acquiring HNI clients (Affluent & Super Affluent). 4) Maintaining client relationships and generate AUM from preferred clients. 5) Supporting team in advising Affluent clients on their Investments and managing their overall financial portfolio and deepening the wallet from existing clients 6) Helping team to Track the Affluent & Super Affluent Client segment in the market for new client acquisition. 7) To research, investigate and update team on available investment opportunities/financial market trend to determine whether they fit into clients portfolios. 8) To coordinate with product and research team (Centralize CFP Team) for taking investment decision for the clients. 9) To conduct and assist in organizing seminars, workshops and other business development activities. Education- An MBA/PGDM or Graduate (Finance/Marketing) Degree holder or focused education in Financial planning/Wealth Management. Other qualifications like CFP will be an advantage. Location- Ahmedabad,Surat,Mumbai,Thane,Navi Mumbai,Rajkot, Kolkata,Bengaluru, Chennai,Hyderabad,Coimbatore,Kochi, Vadodra, Delhi, Trivendrum, Pune.

Handling workshop operations Part Inventory, Availability, Sales & Marketing Customer Satisfaction & Key Account Management Site Management & Quality Management System People Management, Warranty and Workshop Administration & Post Sales Service Required Candidate profile Exp 4+ Years in handling workshop operation in commercial vehicle industry Commercials understanding of Markets & CV business (P&L) Technical & Commercial Knowledge Should be Technical Graduate

Handling workshop operations Part Inventory, Availability, Sales & Marketing Customer Satisfaction & Key Account Management Site Management & Quality Management System People Management, Warranty and Workshop Administration & Post Sales Service Required Candidate profile Exp 4+ Years in handling workshop operation in commercial vehicle industry Commercials understanding of Markets & CV business (P&L) Technical & Commercial Knowledge Should be Technical Graduate

Car EVALUATOR CV share WhatsApp 9315987720 Conduct thorough vehicle evaluations and repairs.Maintain accurate records of work performed.Perform PDI inspections before delivery.Diagnose and repair car issues promptly. Diagnose faults, repair vehicles Manage workshop operations & staff Conduct car evaluations & inspections Maintain four-wheeler fleet Perform overhauls & repairs on cars

Car EVALUATOR CV share WhatsApp 9315987720 Conduct thorough vehicle evaluations and repairs.Maintain accurate records of work performed.Perform PDI inspections before delivery.Diagnose and repair car issues promptly. Conduct vehicle evaluations & inspections Perform repairs, overhauls & diagnosis Manage workshop operations & staff Provide exceptional customer service Maintain high standards of quality control

1) Would be responsible for Acquiring & Managing High Net Worth Relationships 2) Would establish strong ties with HNIs/ UHNIs by Designing & Implementing their Financial Plans; and then by ensuring that they receive and execute on the right advice. 3) Handle and manage clients with a minimum Investment amount of Rs 25 Lakhs and above. 4) The Relationship Manager will be responsible for bringing their existing clients (Affluent & Super Affluent) and building a strong client book. 5) Maintaining client relationships and generate AUM from HNI UHNI clients. 6) Advising Affluent clients on their Investments and managing their overall financial portfolio and deepening the wallet from existing clients. 7) To research, investigate and update them on available investment opportunities/financial market trend to determine whether they fit into clients portfolios. 8) To coordinate with product and research team for taking investment decision for the clients. 9) To conduct and assist in organizing seminars, workshops and other business development activities. Location : - Ahmedabad,Surat,Rajkot,Kolkata,Bengaluru,Chennai,Hyderabad,Coimbatore,Pune,Mumbai,Thane,Navi Mumbai,Vadodra, Delhi, Trivendrum, Kochi.

How to Apply: Interested candidates can send their resume to careers@itm.edu with the subject line: Application for Program Specialist Trainer. For any queries, call : Ms.Karishma Pattem :84339 73130 Perks & Benefits: Provident Fund (PF) & Gratuity Mediclaim Insurance 36 Paid Leaves per year Flexible & Supportive Work Environment Career Growth in EdTech & Training Industry Job Description: About the Role: ITM is hiring 46 dynamic and passionate trainers to join our Program Specialist team. In this full-time role, you will be conducting engaging and inspiring introductory workshops across Tier 1 and Tier 2 cities in India. If you love teaching, traveling, and motivating young minds this role is for you! Requirements: Excellent command of English (spoken and written) Strong public speaking, presentation, and interpersonal skills Confident, energetic, and passionate about teaching and mentoring Willingness to travel extensively (2025 days/month) Prior training/facilitation/public speaking experience is a strong advantage Bachelors degree or higher in any field (education-related fields preferred) Key Responsibilities: Conduct interactive and high-energy workshops in colleges and institutions across India Engage students through public speaking, storytelling, and dynamic facilitation Represent ITM as the face of its outreach and training programs Collaborate with the central team for training design, logistics, and impact measurement Ensure effective communication and feedback from each session conducted

The Global BST Coaching Center of Expertise is committed to developing our leaders and teams through high-quality coaching, team development, and strategic leadership programs. Our team brings together individual, group, and team coaching capabilities to drive impact across the organization. What Youll Do: As an Executive Coach, you will provide individual executive coaching, group coaching, and leadership team coaching to support the professional growth and success of our senior leaders and teams. You will also play a strategic role in shaping the organizations coaching strategy, ensuring it remains innovative and aligned with evolving business needs. Key Responsibilities Deliver one-on-one executive coaching to senior leaders, focusing on leadership effectiveness and organizational impact Facilitate group coaching programs for senior leaders, fostering peer learning and leadership development Conduct leadership team coaching, enhancing strategic alignment, team performance, and impact Design and facilitate workshops and learning experiences on topics related to teaming, leadership, and human performance Drive special projects and strategic initiatives to enhance business outcomes and strengthen employee value proposition (EVP) elements, aligning coaching efforts with organizational priorities Stay informed on best practices, industry trends, and business needs to effectively partner with the Coaching CoE leader and team members to drive organizational impact Identify emerging leadership challenges and propose innovative coaching solutions to address them Contribute to the continuous improvement of coaching frameworks, methodologies, and program offerings What You’re Good At: Coaching senior leaders and teams in dynamic, complex, global environments Being approachable, trustworthy, and sensitive to the needs of the business, team and individual Being empathetic, naturally curious, digitally minded, and client-focused with unwavering ethics, integrity, and adherence to the highest level of confidentiality Applying systemic thinking and having the ability to understand the big picture, interdependencies and how to connect the dots Innovating and adapting coaching methodologies to align with business needs Being an inclusive collaborator and ability to build strong working relationships with senior level clients, stakeholders, and peers Working globally and with myriad cultures and backgrounds Facilitating engaging, high impact workshops, and leadership team interventions Slowing down and focusing in a fast-paced, high-pressured environment Demonstrating a strong growth mindset, embracing continuous learning, feedback, and adaptability to effectively support evolving leadership needs and organizational challenges What You'll Bring 10+ years of direct senior leadership experience in a complex, global business environment – preferably professional services 5+ years of executive-level coaching including a minimum of ICF PCC certification or equivalent governing body Experience in group and team coaching at the leadership level, with certifications or training in relevant methodologies Strong facilitation skills and expertise in leadership development, team dynamics, and high-performance coaching Commitment to ongoing professional development, including coach supervision and continuous learning in the field of coaching and related fields Substantive global experience, a willingness to regularly working across time-zones, and the flexibility to deal with a diverse set of clients, advisors, and colleagues around the globe Ability and willingness to travel when needed