85 Workshop Facilitation Jobs - Page 2

You have a total of 8-9 years of experience with at least 6+ years of relevant experience. Your roles and responsibilities will include: - Integration experience using Logic Apps, Azure Integration Service, and Function Apps. - Working as a Dynamics CRM Developer with expertise in Customization and Configuration across modules such as Sales and Service. - Proficiency in Ribbon customization, sitemap editing, and App designing. - Strong skills in JavaScript and C#, including plugin and workflow development. - Familiarity with Agile methodologies, GIT, and TFS. - Hands-on experience in Azure DevOps, XRMToolbox, rest builder, and OOTB CRM. - Knowledge of integrating Dynamics CRM with other systems. - Excellent debugging skills and effective communication abilities. - Extensive experience in configuring and customizing Dynamics 365 applications, specifically in Sales or Customer Service. - Ability to facilitate workshops, storyboard, and prototype. - Business analysis activities experience would be advantageous. - Familiarity with Agile delivery methodologies is a plus. - Strong communication and interpersonal skills. - Possession of current Microsoft certifications in relevant Microsoft Dynamics 365 applications and Power Platform would be advantageous. Mandatory skills for this role include expertise in Dynamics 365 Sales, Customer Service, and Custom Apps. Desired or secondary skills may include proficiency in .Net and Power Platform.,

As an innovative employability tech platform dedicated to transforming education into career success, Early Skills offers technology-driven assessment, enrollment, and learning solutions tailored to equip young professionals in India with job-specific skills. By partnering with industry experts and leading employers, we ensure our training programs are practical, relevant, and impactful, bridging the gap between education and employment. Early Skills empowers students with industry-ready expertise, enhancing their employability and long-term career success. This full-time hybrid role based in Hyderabad is for a Senior Program Advisor. You will be responsible for providing strategic guidance and support to students and young professionals, developing and implementing program initiatives, coordinating with various stakeholders, and ensuring the effective delivery of training programs. Your duties will involve mentoring participants, conducting workshops, monitoring progress, and evaluating program outcomes. Additionally, some work-from-home flexibility is available for this position. To excel in this role, you should possess skills in strategic guidance, program development, and implementation. You must demonstrate the ability to coordinate with stakeholders and ensure the effective delivery of programs. Strong mentoring, workshop facilitation, and participant support skills are essential, along with experience in monitoring progress and evaluating outcomes. Excellent communication and interpersonal skills are required, as well as proficiency in using technology for educational and evaluative purposes. Prior experience in education, career counseling, or a related field would be advantageous. A Bachelor's degree in Education, Human Resources, Psychology, or a related field is preferred for this position.,

The Senior Product Architect (ISG) will have a key role in creating and executing advanced solutions utilizing Eagle Datamodel and Eagle Data Management, particularly focusing on Eagle - Security Ref data Management to ensure smooth integration and optimization of data processes. This position requires expertise in Eagle domain skills, with a preference for experience in Asset & Wealth Management. The role offers a hybrid work model with day shifts. Responsibilities: - Design and implement robust solutions utilizing Eagle Datamodel to enhance data integration and management processes. - Collaborate with cross-functional teams for the efficient deployment of Eagle Data Management systems. - Optimize Eagle - Security Ref data Management for improved data accuracy and accessibility across platforms. - Analyze complex data sets to provide actionable insights for business decision-making. - Develop and maintain system architecture and data management process documentation. - Ensure compliance with industry standards and best practices in data management. - Provide technical guidance and support to team members to ensure project success. - Evaluate and recommend new technologies to enhance data management capabilities. - Monitor system performance and implement improvements for optimal functionality. - Conduct workshops and training sessions to enhance team skills in the Eagle domain. - Align data management strategies with business objectives by collaborating with stakeholders. - Implement security protocols to safeguard data integrity and confidentiality. - Drive innovation in data management practices to support the company's growth and societal impact. Qualifications: - Extensive experience in Eagle Datamodel and Eagle Data Management, demonstrating proficiency in system design and optimization. - Strong background in Eagle - Security Ref data Management, showcasing the ability to manage and secure data effectively. - Expertise in Eagle domain skills with a preference for experience in Asset & Wealth Management. - Excellent analytical skills to interpret complex data sets and provide strategic insights. - Proficiency in developing and maintaining comprehensive documentation for data processes. - Strong communication skills to collaborate effectively with cross-functional teams. - Proven track record of implementing security protocols to protect data integrity. - Ability to evaluate and recommend technologies to enhance data management. - Skills in facilitating workshops and training sessions to improve team capabilities. - Commitment to driving innovation in data management practices for societal benefit. Certifications Required: - Eagle Certified Professional Data Management Certification,

The Senior Customer Experience Strategist plays a crucial role in leading day-to-day and long-term strategies for key accounts, demonstrating expertise in customer experience across digital platforms and loyalty journeys. They take ownership of customer and user journeys, utilizing research and data insights to enhance marketing effectiveness. This role involves spearheading digital innovation, translating complex information into engaging narratives, and fostering exceptional brand interactions. Responsibilities: - Develop high-quality solutions to drive brand value and business growth for clients. - Define and monitor customer interactions throughout the lifecycle, optimizing these interactions to cultivate brand loyalty. - Act as the main point of contact for client and internal inquiries regarding customer experience, interaction journeys, and loyalty. - Foster a positive team environment, promoting experience innovation and supporting junior team members. - Provide strategic leadership in CX and CRM planning, staying abreast of industry trends and emerging technologies. - Utilize CRM, email marketing, and automation platforms to enhance customer experiences. Competencies: - Transform intricate customer data into coherent journey maps. - Conduct workshops with clients, customers, and internal teams to drive innovation. - Plan and implement loyalty journeys across various touchpoints. - Review and maintain high standards of experience design work. - Offer constructive feedback to creative teams and inspire motivation. - Demonstrate expertise in marketing effectiveness and data analysis. - Lead digital channel optimization for clients. Qualifications and Experience: - 4-6 years of experience in digital agencies focusing on CX, UX, Data, CRM, or digital product development. - Proven track record in developing complex customer journeys and loyalty programs. - Experience in delivering strategic transformation projects with tangible results. - Ability to contribute to system-building and management in a growing company environment. - Strong focus on achieving optimal outcomes for clients and fostering team growth and collaboration.,

As a Business Analyst in Retail Banking, you will leverage your experience in business analysis and solution design to contribute effectively to Retail Banking projects. Your responsibilities will include planning and executing Business Analysis activities, developing Business Analysis approach documents, and coaching teams on delivering requirements and user stories. You will also be involved in coaching As-Is processes and re-engineering To-Be processes to align with business needs. Your ability to understand complex business requirements and translate them into design documentation will be crucial. Additionally, you will play a key role in facilitating workshops, managing different resource types, and ensuring traceability between Business Requirements, Design Docs, and Testing. To excel in this role, you must possess proficiency in defining both functional and non-functional business requirements, managing stakeholder conflicts, and making key decisions. Experience with task management across multiple locations and using tools like Jira and Confluence will be beneficial. Familiarity with Agile methodologies such as Kanban, Scrum, or SAFe is desirable. Your primary responsibility will be to act as a bridge between business requirements and Development/Engineering teams, ensuring alignment and successful project outcomes. If you are passionate about driving business success through effective analysis and solution design, we encourage you to apply for this position. Interested candidates can share their resumes with Purvi Samaiya at purvi.samaiya@ipstechinc.com or contact us at 6267776090.,

Fyule is a project-based learning solution for schools that integrates video creation to enhance school curriculums and upgrade the learning experience. In the 21st century, videos are the most effective means of communication, and Fyule empowers children to become proficient in this "language of videos" from an early stage. As part of our offering, the Fyule Video Lab is a unique, hands-on learning space in schools, where students collaborate on academic and passion projects. They explore new technologies, learn to creatively express their ideas, and develop into confident communicators for life. At Fyule, the goal is to impact a million children by 2029 and transform education through the power of video creation. The role involves teaching students the art and science of video creation, collaborating with teachers to integrate video-making into academics, and fostering a culture of creativity and communication. Responsibilities include facilitating hands-on workshops and sessions for students on video creation, teaching them storytelling, scriptwriting, sound, and video editing basics, managing and maintaining the Fyule Video Lab, encouraging student collaboration on projects, collaborating with other teachers on academic projects, providing constructive feedback on student projects, staying updated on video production trends, and supporting the Fyule team in achieving its vision of transforming education through video creation. Joining as a Video Lab Facilitator offers the opportunity to be part of a prestigious school with a mission to revolutionize education through video creation, work in a creative and innovative environment, make a meaningful impact on the lives of children and teachers, and benefit from competitive compensation and growth opportunities. Fyule is a learning experience platform (LXP) designed to help teachers implement competency-based education (CBE). The platform aims to upgrade Indian classrooms through the latest technologies and pedagogical practices, supercharging CBE through play and projects. Fyule collaborates with schools to enhance the classroom experience with play-based learning, make homework more engaging with play and project-based assessments, and provide data-led insights for teachers to create effective lesson plans.,

You are an experienced HR Operations Specialist with 4 to 5 years of experience looking to join our team in Chennai, IN. Your role will involve excelling in customer management, HR services delivery, project participation, workshop facilitation, and issue resolution. Proficiency in SuccessFactors and CRM systems is essential for this position. Your main responsibilities will include: Customer Management: - Acting as the primary point of contact for a major customer. - Building and maintaining strong customer relationships. - Understanding the customer's business needs and aligning HR services to support their strategic objectives. - Ensuring high customer satisfaction through effective communication and service delivery. HR Services Delivery: - Overseeing the end-to-end delivery of HR services for the assigned customer across multiple countries. - Collaborating with internal teams to ensure timely and accurate HR services delivery, including talent and workforce management, and compensation & benefits administration. Project Team Participation: - Contributing to the development and implementation of HR solutions as part of the project team. - Collaborating with cross-functional teams and partners to drive successful project outcomes and exceed customer expectations. Workshop Facilitation: - Conducting workshops with the customer to understand their specific requirements, challenges, and goals. - Utilizing a consultative approach to provide tailored HR solutions that address customer needs. Escalation Point for Delivery Issues: - Serving as the escalation point for any HR services delivery issues. - Working proactively to resolve challenges and ensure a smooth customer experience. - Collaborating with internal stakeholders to implement corrective actions and prevent future issues. System Requirements: - Proficiency in SuccessFactors (Employee Central, SuccessFactors Reporting) and C4C, CRM systems. Requirements: - Master's in human resource, finance or a related field. - Strong organizational and problem-solving skills. - Excellent communication and interpersonal skills. - Proficiency in relevant software systems (e.g., C4C, SuccessFactors, SAP). What we offer: - Multicultural working environment. - Flat organizational structure. - Growth and development opportunities. - Competitive compensation and benefits package.,

You will be joining Birlasoft, a global leader in Cloud, AI, and Digital technologies, known for blending domain expertise with enterprise solutions. As part of the renowned CKA Birla Group, with a workforce of over 12,000 professionals, you will contribute to the Group's 170-year legacy of building sustainable communities worldwide. In this role of SAP EWM, based in Pune or Chennai, you are expected to have a minimum of 7 years of experience as a SAP Business Analyst, focusing on EWM and Logistics processes. Your responsibilities will include having a strong grasp of SAP EWM and MM modules, covering warehouse management, transportation management, yard management, procurement, inventory management, and quality management. You should be able to translate business requirements into detailed EWM and MM design specifications and configurations effectively. Utilizing agile project management methodologies like Scrum and Kanban is crucial. Your analytical and problem-solving skills will play a key role in identifying and recommending innovative solutions. Collaboration with cross-functional teams, including IT, business users, and stakeholders, is essential. Knowledge of SAP S/4HANA and its influence on logistics and warehouse operations is required. Additionally, experience in managing and mentoring functional leads and aligning solutions with long-term strategic goals is expected. Hands-on experience in designing, configuring, and implementing SAP EWM and MM solutions is necessary. You should have a proven track record of successfully leading and delivering EWM and Logistics-focused projects using agile methodologies. Integration of EWM with other SAP modules such as MM, SD, and TM to streamline end-to-end logistics processes is crucial. Familiarity with warehouse automation technologies like warehouse management systems, material handling equipment, and IoT devices is advantageous. Exposure to industry-specific best practices and trends in logistics and warehouse management is desirable. Previous experience in facilitating workshops, gathering requirements, and creating comprehensive design documents is beneficial. Your ability to communicate technical concepts effectively to both technical and non-technical stakeholders will be a valuable asset in this role.,

As a member of the Studio team, you will play a crucial role in supporting the incubator/accelerator process. Your responsibilities will include assisting in various activities such as workshops, value proposition development, market sizing, research, and validation, as well as business model design. You will also be responsible for capturing insights during workshop activities and creating workshop deliverables. In addition, you will gather and analyze customer/client feedback to test assumptions and identify risks related to customer value, business viability, usability, and feasibility. You will actively contribute to project execution alongside the Studio team and help in developing competitive landscapes and identifying unique differentiators. Furthermore, you will be involved in creating financial models and supporting the team in developing the business case for new ventures. To be successful in this role, you should have a minimum of five years of recent experience in entrepreneurial environments, including an innovation lab, studio, or early-stage startup. A Bachelor's degree from an accredited college/university is required. Previous experience as a founder or working in a startup environment is preferred, along with familiarity with lean startup methodology and product lifecycle management. Experience in running workshops using design thinking principles is also desirable. Strong project management skills are essential, particularly the ability to handle multiple projects simultaneously within a time-constrained environment. You should be capable of delivering high-quality work within committed time frames with a keen attention to detail. Proficiency in Excel and PowerPoint is necessary, along with design thinking and/or facilitation credentials. Understanding market segmentation and financial modeling for startups, including top-down and bottom-up approaches, is crucial. Excellent communication skills are a must, with the ability to present complex concepts in easy-to-understand terms. You should be adept at researching trends and marketplace actions to inform strategy. Strong teaming and networking skills are also important for collaborating effectively with colleagues and stakeholders.,

As a member of the K J Somaiya School of Engineering team, you will play a key role in contributing to the institution's academic and research excellence. Your responsibilities will include actively participating in teaching, research, and other academic activities to support the overall mission of the institution. The ideal candidate will have a strong background in engineering, with a focus on [specific area, if mentioned in the job description]. You should be passionate about education and have a desire to mentor and guide students in their academic and professional development. Additionally, you should demonstrate a commitment to conducting high-quality research that advances the field of engineering. Applications for this position will be accepted until 16th June 2025. If you are looking for a rewarding opportunity to make a difference in the field of engineering education, we encourage you to apply and join our dedicated team at K J Somaiya School of Engineering.,

The HR Business Partner plays a crucial role in facilitating HR processes and objectives within designated business units/practices. This position involves a combination of operational tasks, quality projects, and collaboration with business and support functions to provide value-added services to both management and employees in alignment with the company's guidelines and objectives. In this role, you will lead HR processes independently for assigned practices/accounts, including performance calibration, promotions, addressing employee queries, and ensuring compliance with standard operating procedures. You will proactively gather feedback through various channels such as skip-level sessions, focus group discussions, and exit interviews, and recommend improvement measures based on the insights obtained. Moreover, you will analyze employee reports to provide data-driven recommendations for business decision-making and support people managers in utilizing available tools and solutions effectively. As an HR Business Partner, you will partner with people managers to educate and coach them on HR policies and best practices that align with the organization's objectives. You will also guide team leaders/managers on engagement initiatives, performance feedback, career development, and employee relations, fostering a culture of continuous improvement and development within the workforce. Additionally, you will actively contribute to creating a diverse and inclusive work environment by participating in DEI and wellness initiatives, facilitating workshops, and supporting employee engagement activities at the country level. You will also collaborate with managers to set and track employee development goals, participate in HR program development, and ensure seamless execution of business operations while maintaining effective communication with relevant stakeholders. Furthermore, you will collaborate with cross-functional teams to enhance recruitment, HR processes, training, career development, and job performance programs. By identifying and leading improvement projects based on feedback from employees and managers, you will drive a culture of performance excellence where employees feel motivated and empowered to deliver exceptional results.,

You should have at least 8 years of overall IT and Business Analysis experience, preferably in BPM and Process Management. Your exposure should be extensive in the Banking sector. It is essential to have experience in Pega Development or a solid understanding of Basic Pega concepts. Strong communication skills are a must, with a proven track record of effectively liaising with clients. You should be able to understand the business vision and translate it into technology impacts and solutions. Knowledge of Agile methodologies is required, as you will be acting as the bridge between business and technology teams for requirement elicitation, analysis, management, and documentation. A high degree of creativity, initiative, and workshop facilitation skills are expected in this role. Proficiency in using JIRA and Confluence for maintaining and tracking project artifacts is necessary. A Bachelors Degree is also required for this position. About Virtusa: Virtusa values teamwork, quality of life, and professional and personal development. As part of a global team of 27,000 professionals, Virtusa is committed to supporting your growth, offering exciting projects, opportunities, and exposure to state-of-the-art technologies throughout your career with the company. At Virtusa, great minds and great potential come together. The company fosters a collaborative team environment that encourages the sharing of new ideas and the pursuit of excellence.,

At Telstra, we are dedicated to shaping a connected future where everyone can thrive. As Australia's leading telecommunications company, we develop cutting-edge technology and infrastructure that empowers millions of individuals, communities, and businesses on a daily basis. Embracing innovation, we provide top-notch services in mobile, broadband, cloud, and digital solutions. When you join Telstra, you become a valuable member of a diverse and inclusive team that prioritizes growth, agility, and exceptional customer service. We are committed to fostering your development, whether through flexible work arrangements, learning initiatives, or enabling you to create a meaningful impact through your contributions. If you are ready to be part of something bigger and help shape the future, we invite you to join us. Key Responsibilities: - Conduct technical impact and gap analysis, design reviews, and research to support mission-aligned capability teams. - Collaborate with stakeholders such as Product Owners, Technical Product Owners, Solution Designers, and DevOps Engineers to define and document clear, actionable functional and non-functional requirements. - Facilitate the modeling of workflows, data structures, business rules, and acceptance criteria to guide development and ensure successful outcomes. - Assist in breaking down initiatives into epics, features, and user stories with detailed acceptance criteria to support Agile planning and delivery. - Apply technical expertise to contribute to problem-solving and solution development within functional or technical domains, such as software engineering or product catalog. - Support performance measurement efforts by contributing to delivery and operational KPIs to drive data-driven improvements. - Utilize strong communication and facilitation skills to promote continuous improvement, secure stakeholder buy-in, and cultivate high-performing team dynamics. Required Skills & Qualifications: - Minimum of 4 years of industry experience with a proven track record as a Technical Business Analyst. - Essential experience in the telecommunications domain. - Strong working knowledge of Agile methodologies and tools like JIRA and Confluence. - Expertise in requirement gathering, user story writing, and acceptance criteria definition. - Proficiency in data analysis, workflow modeling, and business rule definition. - Solid understanding of software engineering or product catalog domains. - Skills in workshop facilitation and stakeholder engagement. - Excellent written and verbal communication skills with the ability to influence and collaborate effectively. Desirable Attributes: - Ability to think analytically and adapt to evolving business needs. - Demonstrated success working within Agile cross-functional teams. - Proactive mindset with a passion for continuous improvement and quality delivery. Why Join Us By joining our high-impact technical capability team at Telstra, your insights and contributions will directly impact critical missions. You will be part of an environment that fosters innovation and supports your growth, offering you opportunities to enhance your skills and create a tangible difference.,

We are seeking a driven Service Design Lead who excels at tackling intricate challenges. As a strategic thinker, you continuously seek out intriguing insights to elevate work and thinking to new heights. Embracing a holistic approach, you inspire those around you to consider the end-to-end human experience beyond the mere creation of a product. Reporting to WongDoody's Head of Service Design in India, you are expected to be a true practitioner capable of engaging clients ranging from C-suite executives to product owners. Your proficiency in service design and human-centric strategic thinking will be instrumental in addressing their challenges effectively. In this role, you will lead workshops with clients, collaborate with designers, developers, and business analysts, as well as plan and conduct research activities. Your primary responsibility as a Service Design Lead will involve spearheading service design initiatives across the organization to shape and enhance end-to-end customer experiences. This entails developing and implementing service design strategies aligned with business objectives and customer requirements. Success in this role hinges on a profound grasp of design thinking, human-centered design principles, and the ability to collaborate seamlessly with cross-functional teams to drive innovation and excellence in service delivery. Key Responsibilities: - Spearhead a global adoption program for a large complex client, conducting workshops for senior stakeholders to establish a comprehensive understanding and roadmap encompassing experience, business processes, technology, and data. - Lead or assist cross-functional teams, including Strategy, Product Design, Development, Business Analysis, and other partners, to deliver high-quality strategic and creative outputs on various projects and accounts. - Develop, advocate for, and execute suitable approaches or delivery methods to address diverse contexts and requirements effectively, including measuring and assessing outcomes. - Extract insights from data gathered through quantitative and qualitative methods and proficiently communicate them to the team and the wider organization to guide strategic deliverables. - Assist teams in managing and visualizing outcomes, prioritizing work, and adhering to agreed project priorities and scope. - Cultivate and expand client relationships. - Collaborate with other leaders and stakeholders to consistently identify areas where service design can generate value, helping in scoping related projects and deliverables. - Motivate the team and clients to explore more daring, audacious, and innovative directions, pushing boundaries in thinking. - Collaborate with internal Product Design, Design Engineering teams, and Infosys teams to ensure the translation of your vision into the live product. - Contribute to the advancement of service design practice tools, methodologies, and applications, inspiring innovative approaches and techniques. Technical Requirements: Foundational knowledge in Service Management and Service Design. Additional Responsibilities: - Prior experience at leading digital agencies in a senior-level Service Design, Experience Strategy, or UX role. - A robust portfolio showcasing complex digital experiences that reflect applied experience in service design methodologies. - Exceptional communication and stakeholder management skills, including the ability to foster collaboration, explain rationale, align and persuade stakeholders, drive conversations, and build client relationships. - Thrive in an action-oriented, fast-paced, and occasionally ambiguous environment. - Profound understanding of other disciplines such as client engagement, technology delivery, UX, and strategy required to craft exceptional experiences. - Proactive, can-do attitude, sense of humor, and a drive to propel the business forward. Preferred Skills: Foundational knowledge in Service Management and Service Design.,

You will be responsible for coordinating activities related to Pre Primary education. Your main duties will include working with teachers, school staff, the Leadership team, parents, and students to enhance student achievement. This involves planning, preparing, and delivering lessons to the class, developing schemes of work, lesson plans, and tests, reviewing student performance, and identifying students in need of remedial lessons. You will also be involved in academic planning for the area, overseeing the preparation and implementation of work programs, lesson plans, and other courses of study, and meeting with teachers regularly to maintain minutes of meetings. Setting standards and benchmarks in curriculum areas, analyzing data to demonstrate student achievements, managing classroom behavior, and conducting workshops for staff professional development are also key aspects of this role. As part of your responsibilities, you will need to maintain accurate records of students" progress, development, and other relevant data. The ideal candidate for this position should hold a Graduate or Post Graduate degree in subjects such as Math, Science, English, or Commerce. Additional qualifications in B.Ed. are preferred, and candidates with experience in teaching CBSE Board classes will be given preference. This is a full-time position with a day shift schedule. Candidates should be willing to commute/relocate to Faridabad, Haryana, before starting work. Prior work experience of at least 1 year is preferred for this role.,

The responsibilities for this role include developing and implementing community outreach strategies, organizing and facilitating workshops, meetings, and awareness campaigns, building relationships with community members and stakeholders, identifying local challenges and collaborating on solutions, supporting advocacy efforts and promoting social initiatives, collecting and analyzing feedback to improve engagement efforts, coordinating with organizations and partners for program implementation, and maintaining records and providing regular reports on community activities. This is a full-time position with benefits including Provident Fund. The work schedule is during day shift and the work location is in person.,

Join our team as a Vice President of Content Design in the Lending Innovation team, where you will play a key role in developing and executing content plans to create inclusive and user-friendly product experiences. Your expertise in content design and architecture will be instrumental in shaping customer experiences and driving innovation. Collaborate with cross-functional teams to lead strategically important initiatives and provide guidance on narrative structure. Your role will involve creating engaging content that effectively communicates complex concepts to a diverse audience, championing inclusive design, and contributing to the success of JPMorgan Chase's user experience design efforts. Responsibilities: - Develop and implement content design strategies for various product components, ensuring alignment with business requirements and user experience goals. - Conduct discovery workshops with designers to understand the narrative and content architecture needed to make products intuitive and highly usable. - Utilize content models and taxonomies to design and structure digital content for guiding customers through the experience and simplifying technical concepts. - Collaborate with cross-product teams to establish consistent voice and narrative structures across products and services. - Advocate for inclusive language for a diverse audience, ensuring positive interactions throughout the customer journey. Required Qualifications, Capabilities, and Skills: - 5+ years of experience in content design, editing, writing, and strategy for digital products. - Ability to design effective content architecture for enhanced user experience and easy navigation. - Proficiency in written and verbal storytelling to clarify complex concepts for diverse audiences. - Experience in facilitating workshops for product and experience design, creating compelling content journeys. - Strong technical literacy and understanding of content platforms" impact on user experience. Preferred qualifications, capabilities, and skills: - Ability to showcase recent work as examples.,

You will be responsible for supporting the incubator/accelerator process with the Studio team. This includes conducting workshops, developing value propositions, conducting market sizing, research, and validation, designing business models, and more. Additionally, you will assist in workshop activities, capture insights, and create workshop deliverables. You will gather and analyze customer/client feedback to test assumptions and identify risks related to customer value, business viability, usability, and feasibility. As a part of the Studio team, you will actively contribute to project execution and work on developing competitive landscapes and identifying unique differentiators. You will also be responsible for creating financial models and supporting the team in developing the business case for new ventures. To qualify for this role, you should have a minimum of five years of recent experience in entrepreneurial environments, including an innovation lab, studio, or early-stage startup. A Bachelor's degree from an accredited college/university is required. Previous experience as a founder or working in a startup environment is preferred, along with experience using lean startup methodology and product lifecycle management. Experience in running workshops using design thinking principles is a plus. Strong project management skills are essential, including the ability to handle multiple projects simultaneously in a time-constrained environment. You should be capable of delivering high-quality work within committed time frames with a keen attention to detail. Proficiency in Advanced Excel and PowerPoint is required, along with design thinking and/or facilitation credentials. You should have an understanding of market segmentation and financial modeling for startups, including top-down and bottom-up approaches for determining the total addressable market, serviceable addressable market, and serviceable obtainable market. Excellent communication skills are a must, with the ability to present complex concepts in simple terms. You should be able to research trends and marketplace actions to inform strategy effectively. Strong teaming and networking skills are also important for this role.,

The role at Zalaris APAC & Global Markets based in Chennai/Bangalore involves supporting the RFP/RFI response process, leading solution demonstrations, and maintaining presales documentation. As the Presales Support for GCC Services, you will assist in sales opportunities for Zalaris GCC offerings, prepare value propositions, and participate in client workshops. Success in this role will be measured by shortening the deal cycle, signing key GCC deals, and receiving positive stakeholder feedback. To qualify for this position, you should have a Bachelor's degree in Engineering, Business, or HR, with an MBA or equivalent being desirable. Domain expertise in GCC & Outsourcing, technical skills in cloud architectures and integration patterns, commercial skills in deal pricing and risk management, and soft skills in communication and negotiation are required. Preferred attributes include customer obsession, analytical rigor, influence without authority, and a growth mindset. The ideal candidate will have a growth mindset to continuously learn and improve, as well as the ability to work effectively in cross-functional teams and tight timelines.,

As a seasoned Principal Professional Services Consultant (PSC) at Mindtickle, you will leverage your strong consulting pedigree and deep expertise in enablement strategy, change management, and executive communication to engage directly with C-level stakeholders. This dual pre-sales and post-sales role will involve designing and driving strategic enablement initiatives across organizations, delivering thought leadership, shaping strategic enablement roadmaps, and leading transformational engagements for our top-tier customers. You will closely collaborate with internal teams such as Sales, Product, Services Marketing, and CaaS to influence the direction of services offerings. In this role, you will have the opportunity to partner with Sales, Solutions consultants, Services teams, and Pre-Sales Services Consultant to qualify opportunities, shape solution proposals, and define strategic services scope. Leading discovery sessions and consultative conversations on strategic deals to align solutions with business goals will be a key responsibility. Additionally, you will own the articulation of value stories, solution strategy, and roadmap in collaboration with Sales and Services Marketing, represent Professional Services in sales cycles for strategic accounts, and participate in RFP and proposal processes. Post-sales responsibilities will involve leading end-to-end enablement charter planning, solution design, and change management for enterprise customer engagements. You will oversee the transition from sales to delivery, ensure seamless handoff and consistent stakeholder alignment, drive customer success by establishing and tracking enablement KPIs tied to business outcomes, and actively lead the resolution of escalations from strategic accounts. Collaborating with cross-functional teams to deliver holistic solutions and contributing to internal enablement & capability building efforts will also be part of your role. Additionally, you will act as a mentor and coach to the Professional Services team, help uplift consulting skills and solution thinking, contribute to the design and delivery of internal playbooks, frameworks, and best practices, and collaborate with the Enablement team to empower the Sales organization with tools, training, and narratives to effectively position services. Partnering with Services Marketing to co-create thought leadership content, customer success stories, and industry-aligned messaging, as well as sharing expertise and insights from engagements to inform product development and service innovation are key aspects of this role. If you have 12+ years of experience in professional services, management consulting, or enablement strategy, a proven track record of leading large-scale strategic programs with executive stakeholders, expertise in change management and communication strategy, a strong understanding of SaaS, sales enablement, and CRM technologies, excellent storytelling, workshop facilitation, and executive presence, we would love to hear from you. Mindtickle is committed to creating a highly engaging and rewarding workplace, offering numerous perks and growth opportunities. Our culture celebrates our globally diverse workforce, our dedication to customers, each other, and a passion for excellence. Aligned with our values of DAB - Delight your customers, Act as a Founder, and Better Together, Mindtickle is proud to be an Equal Opportunity Employer.,

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, where you'll be supported and inspired by a collaborative community of colleagues around the world, and where you'll be able to reimagine what's possible. Join us and help the world's leading organizations unlock the value of technology and build a more sustainable, more inclusive world. Job Description Application Consultants understand the client business process, current and future, and map it to the technologies being used, giving a demarcation of what can be achieved through a standard implementation and what would need customizations or extensions to be done to the application. They may functionally customize the application, partner with application developers to design application enhancements and extensions, and work with business users to implement process changes. Job Description - Grade Specific Individual should be able to conceptualize a business or technical solution leveraging colleagues and partners and must mastered at least one methodology in-depth and have an advanced knowledge of one or more business domains, and one or more SaaS or package software solutions. This role has wide knowledge of industry innovations and competitor activity and actively engage in, and contribute to, internal and external knowledge developments. Individual has the solution knowledge and consulting skills to lead process improvements, â??as-is/ to-beâ?? analysis on business processes and/ or IT and can advise clients on the implementation of one or more package modules. This role is responsible for workshop facilitation, integration testing and user acceptance testing. Individual is seen as active member within technology communities. Certifications: maintain certifications on Saas or Package Based solution and relevant methodologyâ?? Skills (competencies) Active Listening AMDOCS (ACC) AMDOCS (Clarify) AMDOCS (Enabler) Analytical Thinking APEX Aprimo Configuration Aprimo Customization Aprimo Functional BA Aprimo Reports Aprimo Testing Apsona for Salesforce Assertiveness Brandwatch Business Acumen Client Centricity Collaboration Coupa Critical Thinking D365 CE Dynamics 365 for Marketing Dynamics CRM 2011 Dynamics CRM 3.0 Dynamics CRM 4.0 Dynamics CRM Online Dynamics CRM Services EMIND - PAYROLL EMIND - Personnel Administration Empathy Employee Management Self-Service (ESS/MSS) Facilitation Field Service Force.com GlobalWebIndex HighRadius inconsoWMS X Influencing Infor Birst Infor EAM Infor ERG Infor ION Infor M3 Infor WFM Ivalua JDA - Allocation JDA - Enterprise Planning JDA - Floor & Space Planning JDA - Intactix Knowledge Base JDA - Master Planning JDA - Merchandise Mgmt System JDA - Monitor JDA - Planogram Generator JDA - SCPO JDA - Sequencing JDA - TM and Logistics JDE Financials JDE Manufacturing JDE Order Management JDE Projects (Project Mgmt) JDE SC Planning & Exe-Logistic JDE Supply Mgmt (Procurement) K-System Learning Mindset Lightning Design System Maximo Functional Maximo TSRM Meridium Enterprise APM MS Dynamics Portals Netsuite - GL/AR/AP/JE Netsuite - Business Analytics Netsuite - Case Management Netsuite - E-Commerce Netsuite - Manufacturing Netsuite - Procurement Netsuite - Retail Management Netsuite - SaaS Integration OpenText for SAP Oracle CRM Cloud Oracle Financials Cloud Oracle HCM Cloud Global Core HCM Oracle HCM Cloud Talent Management Oracle Manufacturing Cloud Oracle Order Management Cloud Oracle Procurement Cloud Oracle Project Portfolio Management Cloud Oracle Sales Cloud Oracle Supply Chain Management Cloud PeopleNet - ADB PeopleNet - Payroll PeopleNet - Performance Management PeopleNet - Personnel Administration Peoplenet - PRL PeopleNet - RAM-DL PeopleNet - Recruitment PeopleNet - Trainning Proactiveness Problem Solving Project Management Relationship-Building Requirements Gathering S/4HANA - Planning and Detailed Scheduling S/4HANA EHSM - Environment Management- Emission Management SAFe Sales Cloud Salesforce (Functional) Salesforce Billing Salesforce Classic Salesforce Commerce Cloud Salesforce CPQ Salesforce Einstein Salesforce Experience Cloud Salesforce Field Services Lightning Salesforce Gearset Salesforce Health Cloud Salesforce Heroku Salesforce LWC Salesforce Manufacturing Cloud Salesforce Marketing Cloud Salesforce Pardot Salesforce Privacy Center Salesforce Service Cloud Salesforce SFDX Salesforce Work.com Salesforce Zuora SAP ACM - Agricultural Contract Management SAP AFS - Apparel and Footware SAP Ariba SAP BRIM Functional SAP CAR - Customer Activity Repository SAP CFM - Corporate Finance Mgt SAP Concur SAP Core Banking SAP Core Insurance SAP CRM Customer Relationship Management SAP CS - Customer Service SAP CX - Commerce Cloud SAP CX - Commission (Callidus) SAP CX - CPQ (Callidus) SAP CX - Customer Data Cloud SAP CX - Marketing Cloud SAP CX - Qualtrics SAP CX - Sales Cloud SAP CX - SAP Emarsys Customer Engagement Implementation SAP CX - Service Cloud SAP DMS - Document Management System SAP EAM - Enterprise Asset Management SAP ECC - Controlling (CO) SAP ECC - Financial Accounting (FI) SAP ECC - Plant Maintenance (PM) SAP ECC - Quality Management (QM) SAP ECC - Sales and Distribution (SD) SAP ECC HCM SAP ECC Project Systems (PS) SAP ECC Treasury (TR) SAP EM - Event Management SAP Enable Now SAP Environment Health Safety (EHS) SAP FI-CA Contract Accounting SAP Fieldglass SAP File Lifecycle Management SAP FM - Funds Management SAP for Automotive SAP for Oil & Gas - Downstream SAP for Oil & Gas - Upstream SAP FSCD SAP FSCM SAP GTS - Global Trade Services SAP IBP - Integrated Business Planning SAP IM - Investment Management SAP IS-Retail SAP IS-Utilities (ISU) - Functional SAP Logistic Execution System (LES) SAP LP - Liquidity Planner SAP MII - SAP Manufacturing Integration and Intelligence SAP MM - Material Management SAP PaPM - Profitability and Performance Management SAP PLM - Product Lifecycle Management SAP PRA/JVA SAP Predictive Maintenance and Service SAP Product Footprint Management SAP Public Sector Collection and Disbursement (PSCD) SAP Public Sector Management (PSM) SAP RE - Real Estate Management SAP Responsible Design & Production SAP RPM Resource Portfolio Management SAP S/4HANA - Asset Management SAP S/4HANA - Extended Warehouse Management SAP S/4HANA - Finance SAP S/4HANA - Human Capital Management SAP S/4HANA - Inventory SAP S/4HANA - Maintenance Management SAP S/4HANA - Management Accounting SAP S/4HANA - Manufacturing SAP S/4HANA - Portfolio and Project Management SAP S/4HANA - Product Engineering SAP S/4HANA - Quality Management SAP S/4HANA - Sales SAP S/4HANA - Sourcing and Procurement SAP S/4HANA - Transportation SAP S/4HANA - Warehouse Management SAP S/4HANA Central Finance SAP S/4HANA Cloud - Manufacturing SAP S/4HANA Cloud for Product Compliance SAP S/4HANA Field Service Management (CoreSystems) SAP S/4HANA for Fashion SAP S/4HANA Group Reporting (FIN-CS) SAP S/4HANA Production Operations SAP S/4HANA Service SAP S/4HANA Supply Chain SAP S/4HANA Treasury SAP SCM Advanced Planning and Optimization (APO) SAP SD - Transport Management SAP SRM - Supplier Relationship Management SAP SuccessFactors - Compensation Management SAP SuccessFactors - Dell Boomi SAP SuccessFactors - Employee Central SAP SuccessFactors - Employee Central Payroll SAP SuccessFactors - Learning SAP SuccessFactors - Onboarding SAP SuccessFactors - Performance and Goal Management SAP SuccessFactors - Recruiting SAP SuccessFactors - Reporting SAP SuccessFactors - Succession and Development SAP SuccessFactors - Variable Pay SAP SuccessFactors - Workforce Planning and Analytics SAP Sustainability Control Tower SAP TPM - Trade Promotion Management SAP Track&Trace SAP Treasury and Risk Management SAP TRV - Travel and expense SAP Vehicle Management System SAP VIM - Vendor Invoice Management SAP Vistex SAP Warehouse Management (WM) SAP Work Manager SAP Work Zone for HR SAP Workforce Management and Scheduling (ClickSoftware) SEMRush Stakeholder Management Teamwork T-Innova Veeva CRM Verbal Communication Vlocity CPQ Vlocity Enterprise Product Catalog (EPC) Vlocity Order Management Workday Advanced Compensation Workday Benefits Workday Compensation Workday EM Workday HCM Workday Onboarding Workday Payroll Workday Recruiting Workday Reporting Workday Talent/Performance Written Communication Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, where you'll be supported and inspired by a collaborative community of colleagues around the world, and where you'll be able to reimagine what's possible. Join us and help the world's leading organizations unlock the value of technology and build a more sustainable, more inclusive world. Job Description Application Consultants understand the client business process, current and future, and map it to the technologies being used, giving a demarcation of what can be achieved through a standard implementation and what would need customizations or extensions to be done to the application. They may functionally customize the application, partner with application developers to design application enhancements and extensions, and work with business users to implement process changes. Job Description - Grade Specific Individual should be able to conceptualize a business or technical solution leveraging colleagues and partners and must mastered at least one methodology in-depth and have an advanced knowledge of one or more business domains, and one or more SaaS or package software solutions. This role has wide knowledge of industry innovations and competitor activity and actively engage in, and contribute to, internal and external knowledge developments. Individual has the solution knowledge and consulting skills to lead process improvements, ?as-is/ to-be? analysis on business processes and/ or IT and can advise clients on the implementation of one or more package modules. This role is responsible for workshop facilitation, integration testing and user acceptance testing. Individual is seen as active member within technology communities. Certifications: maintain certifications on Saas or Package Based solution and relevant methodology? Skills (competencies) Active Listening AMDOCS (ACC) AMDOCS (Clarify) AMDOCS (Enabler) Analytical Thinking APEX Aprimo Configuration Aprimo Customization Aprimo Functional BA Aprimo Reports Aprimo Testing Apsona for Salesforce Assertiveness Brandwatch Business Acumen Client Centricity Collaboration Coupa Critical Thinking D365 CE Dynamics 365 for Marketing Dynamics CRM 2011 Dynamics CRM 3.0 Dynamics CRM 4.0 Dynamics CRM Online Dynamics CRM Services EMIND - PAYROLL EMIND - Personnel Administration Empathy Employee Management Self-Service (ESS/MSS) Facilitation Field Service Force.com GlobalWebIndex HighRadius inconsoWMS X Influencing Infor Birst Infor EAM Infor ERG Infor ION Infor M3 Infor WFM Ivalua JDA - Allocation JDA - Enterprise Planning JDA - Floor & Space Planning JDA - Intactix Knowledge Base JDA - Master Planning JDA - Merchandise Mgmt System JDA - Monitor JDA - Planogram Generator JDA - SCPO JDA - Sequencing JDA - TM and Logistics JDE Financials JDE Manufacturing JDE Order Management JDE Projects (Project Mgmt) JDE SC Planning & Exe-Logistic JDE Supply Mgmt (Procurement) K-System Learning Mindset Lightning Design System Maximo Functional Maximo TSRM Meridium Enterprise APM MS Dynamics Portals Netsuite - GL/AR/AP/JE Netsuite - Business Analytics Netsuite - Case Management Netsuite - E-Commerce Netsuite - Manufacturing Netsuite - Procurement Netsuite - Retail Management Netsuite - SaaS Integration OpenText for SAP Oracle CRM Cloud Oracle Financials Cloud Oracle HCM Cloud Global Core HCM Oracle HCM Cloud Talent Management Oracle Manufacturing Cloud Oracle Order Management Cloud Oracle Procurement Cloud Oracle Project Portfolio Management Cloud Oracle Sales Cloud Oracle Supply Chain Management Cloud PeopleNet - ADB PeopleNet - Payroll PeopleNet - Performance Management PeopleNet - Personnel Administration Peoplenet - PRL PeopleNet - RAM-DL PeopleNet - Recruitment PeopleNet - Trainning Proactiveness Problem Solving Project Management Relationship-Building Requirements Gathering S/4HANA - Planning and Detailed Scheduling S/4HANA EHSM - Environment Management- Emission Management SAFe Sales Cloud Salesforce (Functional) Salesforce Billing Salesforce Classic Salesforce Commerce Cloud Salesforce CPQ Salesforce Einstein Salesforce Experience Cloud Salesforce Field Services Lightning Salesforce Gearset Salesforce Health Cloud Salesforce Heroku Salesforce LWC Salesforce Manufacturing Cloud Salesforce Marketing Cloud Salesforce Pardot Salesforce Privacy Center Salesforce Service Cloud Salesforce SFDX Salesforce Work.com Salesforce Zuora SAP ACM - Agricultural Contract Management SAP AFS - Apparel and Footware SAP Ariba SAP BRIM Functional SAP CAR - Customer Activity Repository SAP CFM - Corporate Finance Mgt SAP Concur SAP Core Banking SAP Core Insurance SAP CRM Customer Relationship Management SAP CS - Customer Service SAP CX - Commerce Cloud SAP CX - Commission (Callidus) SAP CX - CPQ (Callidus) SAP CX - Customer Data Cloud SAP CX - Marketing Cloud SAP CX - Qualtrics SAP CX - Sales Cloud SAP CX - SAP Emarsys Customer Engagement Implementation SAP CX - Service Cloud SAP DMS - Document Management System SAP EAM - Enterprise Asset Management SAP ECC - Controlling (CO) SAP ECC - Financial Accounting (FI) SAP ECC - Plant Maintenance (PM) SAP ECC - Quality Management (QM) SAP ECC - Sales and Distribution (SD) SAP ECC HCM SAP ECC Project Systems (PS) SAP ECC Treasury (TR) SAP EM - Event Management SAP Enable Now SAP Environment Health Safety (EHS) SAP FI-CA Contract Accounting SAP Fieldglass SAP File Lifecycle Management SAP FM - Funds Management SAP for Automotive SAP for Oil & Gas - Downstream SAP for Oil & Gas - Upstream SAP FSCD SAP FSCM SAP GTS - Global Trade Services SAP IBP - Integrated Business Planning SAP IM - Investment Management SAP IS-Retail SAP IS-Utilities (ISU) - Functional SAP Logistic Execution System (LES) SAP LP - Liquidity Planner SAP MII - SAP Manufacturing Integration and Intelligence SAP MM - Material Management SAP PaPM - Profitability and Performance Management SAP PLM - Product Lifecycle Management SAP PRA/JVA SAP Predictive Maintenance and Service SAP Product Footprint Management SAP Public Sector Collection and Disbursement (PSCD) SAP Public Sector Management (PSM) SAP RE - Real Estate Management SAP Responsible Design & Production SAP RPM Resource Portfolio Management SAP S/4HANA - Asset Management SAP S/4HANA - Extended Warehouse Management SAP S/4HANA - Finance SAP S/4HANA - Human Capital Management SAP S/4HANA - Inventory SAP S/4HANA - Maintenance Management SAP S/4HANA - Management Accounting SAP S/4HANA - Manufacturing SAP S/4HANA - Portfolio and Project Management SAP S/4HANA - Product Engineering SAP S/4HANA - Quality Management SAP S/4HANA - Sales SAP S/4HANA - Sourcing and Procurement SAP S/4HANA - Transportation SAP S/4HANA - Warehouse Management SAP S/4HANA Central Finance SAP S/4HANA Cloud - Manufacturing SAP S/4HANA Cloud for Product Compliance SAP S/4HANA Field Service Management (CoreSystems) SAP S/4HANA for Fashion SAP S/4HANA Group Reporting (FIN-CS) SAP S/4HANA Production Operations SAP S/4HANA Service SAP S/4HANA Supply Chain SAP S/4HANA Treasury SAP SCM Advanced Planning and Optimization (APO) SAP SD - Transport Management SAP SRM - Supplier Relationship Management SAP SuccessFactors - Compensation Management SAP SuccessFactors - Dell Boomi SAP SuccessFactors - Employee Central SAP SuccessFactors - Employee Central Payroll SAP SuccessFactors - Learning SAP SuccessFactors - Onboarding SAP SuccessFactors - Performance and Goal Management SAP SuccessFactors - Recruiting SAP SuccessFactors - Reporting SAP SuccessFactors - Succession and Development SAP SuccessFactors - Variable Pay SAP SuccessFactors - Workforce Planning and Analytics SAP Sustainability Control Tower SAP TPM - Trade Promotion Management SAP Track&Trace SAP Treasury and Risk Management SAP TRV - Travel and expense SAP Vehicle Management System SAP VIM - Vendor Invoice Management SAP Vistex SAP Warehouse Management (WM) SAP Work Manager SAP Work Zone for HR SAP Workforce Management and Scheduling (ClickSoftware) SEMRush Stakeholder Management Teamwork T-Innova Veeva CRM Verbal Communication Vlocity CPQ Vlocity Enterprise Product Catalog (EPC) Vlocity Order Management Workday Advanced Compensation Workday Benefits Workday Compensation Workday EM Workday HCM Workday Onboarding Workday Payroll Workday Recruiting Workday Reporting Workday Talent/Performance Written Communication Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fuelled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2023 global revenues of 22.5 billion.

As the Experience Design Director, you will be a high-performing leader for the studio, collaborating closely with other discipline leaders to guide teams and ensure that our work aligns with AKQA's mission and values: thoughtful, innovative, high quality, and in service of our clients and their customers. Your responsibilities include advocating for design, championing design processes and techniques throughout our work, demonstrating a strong sense of craft and deep expertise in digital design, taking on design custodianship for clients, fearlessly communicating necessary insights to clients, serving as an escalation point for the UX and Design teams across multiple projects/accounts, nurturing and guiding project teams and direct reports, and collaborating with interdisciplinary project teams to develop innovative solutions. As the most senior creative leader for the studio, you will showcase AKQA India's design capabilities, act as the face for the design and creative community, and drive growth for the creative practice. You are expected to possess world-class design craft of the highest calibre and the ability to lead by example as a hands-on leader, setting standards through your own practice while mentoring and inspiring teams to deliver their best work. Being part of the Design Leadership Team at AKQA, you will also provide compelling thought leadership internally and externally, champion AKQA, actively demonstrate its values and services, influence key client stakeholder relationships, and contribute to shaping AKQA's overall vision, product, strategy, brand, and culture. **ROLE REQUIREMENTS:** - Hands-on experience in Brand & Experience Strategy, Concept development and ideation, Storytelling and pitch structuring, information architecture, Interaction design prototyping and Interface design, Landscape & competitor reviews, Digital Product design system development, Product Roadmaps definition, Service Design, Wireframes, Workshop facilitation, Visual design. - Proficiency in industry-standard design and prototyping tools such as Figma and Adobe Creative Cloud. - Expertise in accessibility standards and inclusive design practices (e.g., WCAG) to ensure experiences are usable by all audiences. - Ability to identify opportunities for enhancing quality and efficiency through cross-discipline collaborative design. - Advocate human-centered design (HCD) principles and processes to ensure outcomes meet both business and user goals. - Apply solid user experience and service design principles while seeking innovative opportunities. - Demonstrate expert knowledge of all aspects of UI/UX and apply them flexibly across various project types. - Lead multiple accounts as a consultant to clients across agile solution frameworks. - Lead UX/design team in delivering end-to-end experience design projects through discovery, definition, solution, and build phases. - Maintain the quality of key client relationships and engagement. - Keep projects updated on the latest UI/UX and service design methods. - Demonstrate thought leadership in Experience Design to clients and the industry as required. - Actively engage in new business development initiatives, client pitches, and collaboration with technology and other disciplines within the studio, as well as with design peers in the APAC regions and the AKQA network. - Responsible for developing the design and creative practice by establishing best practices, demonstrating thought leadership, and hands-on creative output and storytelling. - Responsible for recruiting new team members and mentoring them as the business expands. **QUALIFICATIONS & CHARACTERISTICS:** - Provide leadership, inspire team members for innovation, encourage creative thinking, and positively influence others. - Cultivate a culture of proactivity, passion, and energy for clients" businesses. - Encourage cross-discipline collaboration and readily offer consultation and assistance to the broader team. - Embody a culture of continuous improvement, embrace diversity and inclusion. - Plan activities and estimate work for proposed projects. - Ensure project output is of the highest quality. - Develop a solutions-focused team. - Define and maintain career development plans for all direct reports, including regular check-ins. - Develop individual team members through mentoring, internal training, and external training. - Create case studies for Design output, innovations, and processes. - Responsively address client needs. - Bring extensive experience partnering with Fortune 500 companies and shaping innovative solutions at scale. - Demonstrate an award-winning portfolio reflecting world-class work and establishing you as a recognized industry leader. We believe in fostering creativity, collaboration, and connection through a hybrid approach that includes required in-office days. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. AKQA is an equal opportunity employer that considers all applicants without discrimination. We are dedicated to nurturing a culture of respect where everyone feels they belong and has equal opportunities for career advancement.,

As a Learning Experience Design & Development Analyst at Accenture, you will play a key role in ensuring the successful delivery of learning solutions. Your responsibilities will include managing and resolving customer queries, handling escalations and complaints, and ensuring that faults and complaints are closed within SLAs. Additionally, you will be involved in gathering, organizing, sharing, and analyzing knowledge within the organization to make it easily accessible to employees. You will be aligned with the Customer Support vertical, where you will coach representatives from various BPO businesses to enhance their verbal and communication skills. Your tasks will involve maintaining qualitative and quantitative standards to meet customer and stakeholders" needs, developing and measuring the effectiveness of communication programs, and contributing to continuous improvement initiatives. You will also conduct communication assessments, provide targeted coaching sessions to improve English proficiency, and collaborate with operations, training, and quality teams to align coaching with key performance indicators. In this role, you will analyze and solve lower-complexity problems, primarily interacting with peers within Accenture before updating supervisors. While you may have limited exposure to clients and Accenture management, you will receive moderate-level instructions on daily tasks and detailed instructions on new assignments. The decisions you make will impact your own work and potentially the work of others, functioning as an individual contributor within a team environment with a focused scope of work. Please note that this role may require you to work in rotational shifts.,

As the Experience Design Director, you are a high-performing leader for the studio, working closely with other discipline leaders to guide teams and ensure that our work is true to AKQAs mission and values: thoughtful, innovative, high quality, and in service of our clients and their customers. Your role involves being an advocate for design, championing design processes and techniques across our work; demonstrating a strong sense of craft and deep expertise in digital design, assuming design custodianship for clients; fearlessly telling clients things they may know, but are afraid to hear; acting as an escalation point for the UX and Design teams across multiple projects/accounts; nurturing, and guiding project teams and direct reports; and, collaborating with interdisciplinary project teams to create innovative solutions. As the senior most creative leader for the studio, you will represent AKQA Indias design capabilities, be the face for the design and creative community and will be responsible for driving growth for the creative practice. You have world-class design craft of the highest caliber and the ability to be a truly hands-on leadersomeone who sets the standard through your own practice, while mentoring and inspiring teams to deliver their very best work. As part of the Design Leadership Team at AKQA, the Experience Design Director also provides compelling thought leadership internally and externally, is a champion of AKQA, takes an active role in demonstrating its values and its services, influences key client stakeholder relationships and influences AKQAs overall vision, product, strategy, brand and culture. Role Requirements Key Skills - Hands-on experience of Brand & Experience Strategy, Concept development and ideation, Story telling and pitch structuring, information architecture, Interaction design prototyping and Interface design, Landscape & competitor reviews, Digital Product design system development, Product Roadmaps definition, Service Design, Wireframes, Workshop facilitation, Visual design Hands-on experience and deep knowledge of industry-standard design and prototyping tools such as Figma and Adobe Creative Cloud. Expertise in accessibility standards and inclusive design practices (e.g., WCAG), ensuring experiences are usable by all audiences. Identify opportunities to improve quality and increase efficiency through cross-discipline collaborative design. Champion human-centered design (HCD) principles and processes ensuring outcomes meet both business and user goals. Apply solid user experience and service design principles while looking for opportunities to innovate. Demonstrate expert knowledge of all aspects of UI/ UX and the ability to apply them flexibly across a variety of project types. Be able to lead multiple accounts as a consultant to clients across various solution frameworks (i.e. agile). Lead UX / design team to deliver end-to-end experience design projects through discovery, definition, solution and build phases. Ensure the quality of key client relationships and engagement. Ensure projects are up to date on the latest UI/ UX and service design methods Demonstrate thought leadership in Experience Design, both to clients and to the industry as required. Actively participate in new business development initiatives, proactive engagement in client pitches, collaborate with technology and other disciplines within the studio and with your design peers, counterparts within the APAC regions and the AKQA network. Responsible for crafting the design and creative practice by establishing best practices, demonstrating thought leadership and hands on creative output and storytelling. Responsible for hiring new team members and mentoring them as the business grows. Qualifications & Characteristics Provide leadership, inspire team members for innovation, encourage creative thinking and positively influence others. Foster a culture of proactivity, passion and energy for clients businesses. Encourage cross-discipline collaboration and readily provide consultation and assistance to the broader team. Embody a culture of continuous improvement, embracing diversity and inclusion. Planning of activities and work estimation for proposed work. Ensure output of the project is of the highest quality. Develop a solutions-focused team. Define and maintain career development plans for all direct reports, including regular check-ins. Develop individual team members through mentoring, internal training and external training. Develop case studies for Design output, innovations and processes. Respond effectively to client needs. Bring significant experience partnering with Fortune 500 companies, shaping innovative solutions at scale. Demonstrate an award-winning portfolio that reflects world-class work and establishes you as a recognized industry leader. We believe great work happens when we&aposre together, fostering creativity, collaboration, and connection. That&aposs why weve adopted a hybrid approach including required in-office days. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. AKQA is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers. We believe great work happens when we&aposre together, fostering creativity, collaboration, and connection. That&aposs why weve adopted a hybrid approach including required in-office days. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. AKQA is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers. Show more Show less