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1.0 - 4.0 years

1 - 5 Lacs

noida

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JLL empowers you to shape a brighter way . Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Position Summary: The Car Parking Coordinator is responsible for managing staff and visitor car parking requests and inquiries through the ASK US (Visitor) and My Workplace App (Staff). This role ensures effective communication with all stakeholders, maintains smooth parking operations across all locations and supports workplace experience by coordinating parking allocations, overflow guidance, and utilisation reporting. Key Responsibilities: Parking Request Management: Respond promptly and professionally to staff and visitor car parking inquiries submitted via Workday and the My Workplace App. Stakeholder Liaison: Communicate with staff and visitors to clarify parking requests, availability, and allocation. Provide excellent customer service at all touchpoints. Overflow Parking Coordination: Monitor car park capacity and direct requesters to designated overflow parking areas during peak times or when car parking is at full capacity. Reporting and Analysis: Prepare and submit monthly car parking reports, including data on daily and peak utilisation, to support ongoing planning and improvements. Emergency and Executive Requests: Coordinate responses to urgent or executive-level parking requests, ensuring appropriate allocation and communication. Issue Resolution and Escalation: Address complaints or issues related to parking and escalate complex matters to Workplace Experience Leads as necessary. Collaboration: Work closely with Workplace Experience Leads and other facilities team members to ensure an efficient and seamless parking experience. ** Passport or eligibility to apply for a passport is mandatory Key Skills & Attributes: Strong communication and interpersonal skills Organised with a high attention to detail Ability to multitask and prioritise under pressure Comfortable using workplace apps and systems (e.g., Workday, My Workplace App) Customer-focused mindset Proactive problem solver Qualifications & Experience: Previous experience in a facilities, administration, or coordination role preferred Familiarity with car park management or workplace operations is advantageous Competent with reporting tools and basic data analysis Location On-site –Bengaluru, KA Scheduled Weekly Hours: 48 If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table! JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. Candidate Privacy Statement . For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here. Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may contact us at Accommodation Requests . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page I want to work for JLL.

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1.0 - 4.0 years

1 - 5 Lacs

bengaluru

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JLL empowers you to shape a brighter way . Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Position Summary: The Car Parking Coordinator is responsible for managing staff and visitor car parking requests and inquiries through the ASK US (Visitor) and My Workplace App (Staff). This role ensures effective communication with all stakeholders, maintains smooth parking operations across all locations and supports workplace experience by coordinating parking allocations, overflow guidance, and utilisation reporting. Key Responsibilities: Parking Request Management: Respond promptly and professionally to staff and visitor car parking inquiries submitted via Workday and the My Workplace App. Stakeholder Liaison: Communicate with staff and visitors to clarify parking requests, availability, and allocation. Provide excellent customer service at all touchpoints. Overflow Parking Coordination: Monitor car park capacity and direct requesters to designated overflow parking areas during peak times or when car parking is at full capacity. Reporting and Analysis: Prepare and submit monthly car parking reports, including data on daily and peak utilisation, to support ongoing planning and improvements. Emergency and Executive Requests: Coordinate responses to urgent or executive-level parking requests, ensuring appropriate allocation and communication. Issue Resolution and Escalation: Address complaints or issues related to parking and escalate complex matters to Workplace Experience Leads as necessary. Collaboration: Work closely with Workplace Experience Leads and other facilities team members to ensure an efficient and seamless parking experience. ** Passport or eligibility to apply for a passport is mandatory Key Skills & Attributes: Strong communication and interpersonal skills Organised with a high attention to detail Ability to multitask and prioritise under pressure Comfortable using workplace apps and systems (e.g., Workday, My Workplace App) Customer-focused mindset Proactive problem solver Qualifications & Experience: Previous experience in a facilities, administration, or coordination role preferred Familiarity with car park management or workplace operations is advantageous Competent with reporting tools and basic data analysis Location On-site –Bengaluru, KA Scheduled Weekly Hours: 48 If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table! JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. Candidate Privacy Statement . For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here. Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may contact us at Accommodation Requests . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page I want to work for JLL.

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2.0 - 5.0 years

1 - 5 Lacs

bengaluru

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JLL empowers you to shape a brighter way . Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Facilities Coordinator - JLL (Bengaluru, India) Location - EGL, Domlur Position Overview As a Facilities Coordinator at JLL, you will work directly with the Assistant Facility Management Team and the clients Workplace Experience Team to deliver exceptional workplace experiences at their Bengaluru site. This role requires anticipating client needs, exceeding contract KPIs, and ensuring operational excellence. Key Responsibilities Workplace Management Support daily operations of the clients Bengaluru workplace environments Assist the Facility Management Team with tactical planning Provide support for meeting and conference room reservations Coordinate scheduling of maintenance activities Build relationships with the client and their Workplace Experience team Conduct workplace inspections Manage workplace asset replacement and refurbishment recommendations Compliance and Safety Support compliance with OH&S, environmental, and risk management policies Administer and maintain security systems Help coordinate fire warden and first aid training programs Project Management Support workplace enablement for churn/relocation projects Manage small facility management tasks as assigned Financial Management Assist with budget requests, analysis, and reporting Research and report budget variances Review operating expenses and implement cost-saving measures Requirements 2+ years of facilities management experience Excellent communication and interpersonal skills Ability to work under pressure and make decisions with limited supervision Results-oriented mindset focused on exceeding performance targets Experience with flexible workplace environments (preferred) If youre passionate about creating exceptional workplace experiences and have a strong background in facilities management, we encourage you to apply. Location On-site –Bengaluru, KA Scheduled Weekly Hours: 48 If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table! JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. Candidate Privacy Statement . For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here. Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may contact us at Accommodation Requests . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page I want to work for JLL.

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5.0 - 10.0 years

5 - 9 Lacs

bengaluru

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Workplace Experience Executive The Workplace Experience Executive plays a critical role in creating a positive and engaging environment for employees, visitors, and clients. You would be responsible for developing and implementing workplace strategies that enhance productivity, collaboration, and well-being. The executive will work closely with various stakeholders, such as HR, operations, facilities management, and technology teams, to create an exceptional workplace experience that aligns with the organization's goals and values. Key Responsibilities: Employee Engagement and Communication: Create and implement programs and initiatives that enhance employee well-being and engagement. Develop and maintain effective communication channels to ensure employees are informed about workplace updates, events, and resources. Collaborate with HR to measure employee satisfaction and gather feedback to continuously improve the workplace experience. Technology Integration: Identify and implement technology solutions that enhance productivity and streamline workplace operations. Collaborate with IT teams to ensure seamless integration and support for workplace technologies. Stay updated with emerging workplace technologies and evaluate their potential for enhancing the employee experience. Vendor Management: Manage relationships with external vendors and service providers, ensuring quality service delivery. Oversee contract negotiations, performance evaluations, and budget management related to workplace services. Sound like you To apply you need to be: Qualifications: Bachelor's degree in business administration, human resources, architecture, or related field. A master's degree is preferred. Minimum of 5 years of experience in workplace design, employee experience, or related roles. Strong understanding of workplace trends and best practices. Excellent project management and organizational skills. Exceptional interpersonal and communication skills. Ability to influence and collaborate with diverse stakeholders. Proficiency in workplace technology and software applications. Knowledge of relevant local regulations and compliance requirements. The Workplace Experience Executive role offers an exciting opportunity to shape the workplace environment and contribute to the overall success of the organization. The successful candidate will have a passion for creating exceptional workplace experiences and driving employee engagement

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5.0 - 10.0 years

5 - 9 Lacs

lucknow

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Workplace Experience Executive The Workplace Experience Executive plays a critical role in creating a positive and engaging environment for employees, visitors, and clients. You would be responsible for developing and implementing workplace strategies that enhance productivity, collaboration, and well-being. The executive will work closely with various stakeholders, such as HR, operations, facilities management, and technology teams, to create an exceptional workplace experience that aligns with the organization's goals and values. Key Responsibilities: Employee Engagement and Communication: Create and implement programs and initiatives that enhance employee well-being and engagement. Develop and maintain effective communication channels to ensure employees are informed about workplace updates, events, and resources. Collaborate with HR to measure employee satisfaction and gather feedback to continuously improve the workplace experience. Technology Integration: Identify and implement technology solutions that enhance productivity and streamline workplace operations. Collaborate with IT teams to ensure seamless integration and support for workplace technologies. Stay updated with emerging workplace technologies and evaluate their potential for enhancing the employee experience. Vendor Management: Manage relationships with external vendors and service providers, ensuring quality service delivery. Oversee contract negotiations, performance evaluations, and budget management related to workplace services. Sound like you To apply you need to be: Qualifications: Bachelor's degree in business administration, human resources, architecture, or related field. A master's degree is preferred. Minimum of 5 years of experience in workplace design, employee experience, or related roles. Strong understanding of workplace trends and best practices. Excellent project management and organizational skills. Exceptional interpersonal and communication skills. Ability to influence and collaborate with diverse stakeholders. Proficiency in workplace technology and software applications. Knowledge of relevant local regulations and compliance requirements. The Workplace Experience Executive role offers an exciting opportunity to shape the workplace environment and contribute to the overall success of the organization. The successful candidate will have a passion for creating exceptional workplace experiences and driving employee engagement

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2.0 - 5.0 years

6 - 10 Lacs

hyderabad

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About The Role Project Role : Workplace Management Practitioner Project Role Description : Oversee workplace services across locations, managing space planning, facilities, safety compliance, and onsite support. Leverage tools, data, and solutions to deliver efficient, high-quality environments. Ensure safe, functional, and well-managed workplaces that enable employee productivity and support business needs Must have skills : Microsoft 365 Good to have skills : Microsoft SharePoint Administration Minimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Workplace Management Practitioner, you will oversee workplace services across various locations. Your typical day will involve managing space planning, ensuring safety compliance, and providing onsite support. You will leverage tools and data to create efficient and high-quality environments, ensuring that workplaces are safe, functional, and conducive to employee productivity while supporting the overall business needs. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Assist in the development and implementation of workplace policies and procedures.- Monitor and evaluate workplace services to ensure they meet organizational standards. Professional & Technical Skills: - Must To Have Skills: Proficiency in Microsoft 365.- Good To Have Skills: Experience with Microsoft SharePoint Administration.- Strong understanding of workplace management principles and practices.- Experience in space planning and facilities management.- Ability to analyze data to improve workplace efficiency. Additional Information:- The candidate should have minimum 2 years of experience in Microsoft 365.- This position is based at our Hyderabad office.- A 15 years full time education is required. Qualification 15 years full time education

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3.0 - 6.0 years

5 - 8 Lacs

surat

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Key Responsibilities and Accountabilities Layout the project plan and maintain project tracker on the initiatives to improve Employee Experience by evaluating the feedbacks in partnership with Transport operation team. Support & collate data and analyze & summarize findings for thematic presentations for Transport leadership w.r.t feedbacks received. Support the transport operations team with periodic review & justifications about the Employee feedbacks. Define and implement KPIs to monitor and manage the Leadership Travel experience. Define and implement KPIs to monitor the overall car rental transport function. Set up process and control mechanisms for bulk visitors travel, take the stakeholder feedback and have a corresponding action plan across all locations to provide a standardized experience keeping all stake-holders updated on city-wise nuances. Develop and upgrade the process documents covering all activities of Car rental/ Leadership travel and bulk visitor travel. Collaborate & support the key stakeholder of the operations team during crisis events. Qualifications and skills Graduate Degree with a Hospitality background is preferred. Sufficient post qualification domain experience in customer facing role management reporting function. Strong interpersonal skills, goodcommunication skills with the ability to interact with all levels of staff and Senior Management. Ability to adapt, follow tight deadlines, organize, and prioritize work and deliver results quickly. Ability to work as part of a team in a multi-discipline environment and in a matrix organization. Self-starter able to prioritize key tasks effectively. Experience in cross-functional teams e.g. across change management, business and 3rd party vendors. Strong analytical skills with the ability to understand business functions and processes swiftly. Intermediate or advanced level in all MS office applications including MS Visio, PowerPoint, and Excel

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3.0 - 6.0 years

5 - 8 Lacs

hyderabad

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Key Responsibilities and Accountabilities Layout the project plan and maintain project tracker on the initiatives to improve Employee Experience by evaluating the feedbacks in partnership with Transport operation team. Support & collate data and analyze & summarize findings for thematic presentations for Transport leadership w.r.t feedbacks received. Support the transport operations team with periodic review & justifications about the Employee feedbacks. Define and implement KPIs to monitor and manage the Leadership Travel experience. Define and implement KPIs to monitor the overall car rental transport function. Set up process and control mechanisms for bulk visitors travel, take the stakeholder feedback and have a corresponding action plan across all locations to provide a standardized experience keeping all stake-holders updated on city-wise nuances. Develop and upgrade the process documents covering all activities of Car rental/ Leadership travel and bulk visitor travel. Collaborate & support the key stakeholder of the operations team during crisis events. Qualifications and skills Graduate Degree with a Hospitality background is preferred. Sufficient post qualification domain experience in customer facing role management reporting function. Strong interpersonal skills, goodcommunication skills with the ability to interact with all levels of staff and Senior Management. Ability to adapt, follow tight deadlines, organize, and prioritize work and deliver results quickly. Ability to work as part of a team in a multi-discipline environment and in a matrix organization. Self-starter able to prioritize key tasks effectively. Experience in cross-functional teams e.g. across change management, business and 3rd party vendors. Strong analytical skills with the ability to understand business functions and processes swiftly. Intermediate or advanced level in all MS office applications including MS Visio, PowerPoint, and Excel

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7.0 - 10.0 years

9 - 12 Lacs

panchkula

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Location: India (Pan-India Coordination) Reporting to: India Account Lead Role Overview: We are seeking a dynamic and detail-oriented Program Manager to lead and coordinate key aspects of facility management operations across India. This role requires strong stakeholder management, project coordination, soft services leadership, and process oversight, along with a proactive approach to reporting and compliance. The candidate will serve as a critical point of contact supporting the India Account Lead and driving operational excellence. Key Responsibilities: Stakeholder & Program Management Serve as the primary interface for internal and external stakeholders across India. Coordinate and track tasks and projects to ensure timely delivery and alignment with objectives. Manage follow-ups, action tracking, and resolution of outstanding items post meetings or inspections. Summit & Meeting Coordination Prepare agendas and content for India-wide facility summits, reviews, and leadership meetings. Document minutes and drive closure of action items from governance meetings. Soft Services Leadership (India) Lead pan-India soft services programs including housekeeping, pantry, reception, transport, and mailroom. Drive uniformity, SOP adherence, vendor compliance, and customer satisfaction across locations. Project Coordination (Pan-India) Coordinate FM-related projects across India sites, including space upgrades, transitions, and refurbishments. Collaborate with site teams to ensure project milestones are met. Visual Site Inspections & Audits Conduct periodic site inspections to evaluate workplace standards, safety, and SOP compliance. Report observations and follow up on corrective actions with respective site leads. Process & Compliance Oversight Ensure standardized processes and playbooks are followed at all locations. Act as the process champion, identifying gaps and driving continuous improvement initiatives. Reporting & Documentation Develop and maintain a structured reporting mechanism to track FM operations, projects, and soft services metrics. Prepare dashboards and reports for leadership visibility. Executive Support Act as the programmatic and operational support to the India Account Lead, contributing to strategy, execution, and day-to-day operations. Required Qualifications & Skills: Bachelors degree (Engineering, Facilities, Business, or related field); MBA preferred. 7-10 years of relevant experience in facility management, program/project management, or workplace operations. Experience managing soft services across multiple sites. Strong communication and stakeholder engagement skills. Proficiency in MS Office, project tracking tools, and data reporting platforms. Knowledge of health & safety, vendor management, and compliance in facility operations. Willingness to travel for site visits across India as needed. Key Competencies: Organized and deadline-driven Proactive and resourceful Excellent collaboration and follow-through Strong analytical and reporting skills Customer- and employee-experience oriented.

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7.0 - 10.0 years

9 - 12 Lacs

bengaluru

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Location: India (Pan-India Coordination) Reporting to: India Account Lead Role Overview: We are seeking a dynamic and detail-oriented Program Manager to lead and coordinate key aspects of facility management operations across India. This role requires strong stakeholder management, project coordination, soft services leadership, and process oversight, along with a proactive approach to reporting and compliance. The candidate will serve as a critical point of contact supporting the India Account Lead and driving operational excellence. Key Responsibilities: Stakeholder & Program Management Serve as the primary interface for internal and external stakeholders across India. Coordinate and track tasks and projects to ensure timely delivery and alignment with objectives. Manage follow-ups, action tracking, and resolution of outstanding items post meetings or inspections. Summit & Meeting Coordination Prepare agendas and content for India-wide facility summits, reviews, and leadership meetings. Document minutes and drive closure of action items from governance meetings. Soft Services Leadership (India) Lead pan-India soft services programs including housekeeping, pantry, reception, transport, and mailroom. Drive uniformity, SOP adherence, vendor compliance, and customer satisfaction across locations. Project Coordination (Pan-India) Coordinate FM-related projects across India sites, including space upgrades, transitions, and refurbishments. Collaborate with site teams to ensure project milestones are met. Visual Site Inspections & Audits Conduct periodic site inspections to evaluate workplace standards, safety, and SOP compliance. Report observations and follow up on corrective actions with respective site leads. Process & Compliance Oversight Ensure standardized processes and playbooks are followed at all locations. Act as the process champion, identifying gaps and driving continuous improvement initiatives. Reporting & Documentation Develop and maintain a structured reporting mechanism to track FM operations, projects, and soft services metrics. Prepare dashboards and reports for leadership visibility. Executive Support Act as the programmatic and operational support to the India Account Lead, contributing to strategy, execution, and day-to-day operations. Required Qualifications & Skills: Bachelors degree (Engineering, Facilities, Business, or related field); MBA preferred. 7-10 years of relevant experience in facility management, program/project management, or workplace operations. Experience managing soft services across multiple sites. Strong communication and stakeholder engagement skills. Proficiency in MS Office, project tracking tools, and data reporting platforms. Knowledge of health & safety, vendor management, and compliance in facility operations. Willingness to travel for site visits across India as needed. Key Competencies: Organized and deadline-driven Proactive and resourceful Excellent collaboration and follow-through Strong analytical and reporting skills Customer- and employee-experience oriented.

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3.0 - 6.0 years

5 - 9 Lacs

hyderabad

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Employee Engagement & Support : Serve as the main liaison for employees, addressing their workplace needs and concerns promptly. Service Delivery Oversight : Monitor and ensure that workplace services meet established standards, including cleanliness, maintenance, and amenities. Issue Resolution : Act as the first point of contact for resolving workplace-related issues, coordinating with relevant teams to implement solutions. Event Planning & Execution : Organize and manage employee engagement events, aligning with client expectations and enhancing workplace culture.

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3.0 - 6.0 years

5 - 9 Lacs

bengaluru

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Employee Engagement & Support : Serve as the main liaison for employees, addressing their workplace needs and concerns promptly. Service Delivery Oversight : Monitor and ensure that workplace services meet established standards, including cleanliness, maintenance, and amenities. Issue Resolution : Act as the first point of contact for resolving workplace-related issues, coordinating with relevant teams to implement solutions. Event Planning & Execution : Organize and manage employee engagement events, aligning with client expectations and enhancing workplace culture.

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5.0 - 10.0 years

4 - 8 Lacs

ranchi

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remote typeOn-site locationsHyderabad, TS time typeFull time posted onPosted 3 Days Ago job requisition idREQ427063 Job TitleCampus Lead - Work Dynamics About the Role: We are seeking an innovative and experienced Hyderabad Campus Lead for one of JLL's Top Banking Client. This role will be crucial in developing and implementing workplace strategies, managing occupancy solutions, and enhancing client experiences across our portfolio in the city. The ideal candidate will lead a team of professionals to deliver exceptional workplace services while growing our market presence. Key Responsibilities: Develop and execute specific growth strategies for our Work Dynamics Client Lead and manage local Work Dynamics teams, ensuring high-quality service delivery and client satisfaction Build and maintain strong relationships with key clients, partners, and stakeholders in the local market Oversee workplace strategy development, space planning, and occupancy management projects for clients Drive innovation in workplace solutions, incorporating latest trends in flexible working, technology integration, and sustainable practices Manage financial performance , including budgeting, forecasting, and reporting Collaborate with other business lines to create integrated solutions for clients Ensure compliance with local regulations, industry standards, and company policiesQualifications: Proven experience (15+ years) in workplace strategy, facilities management, or related fields, with at least 5 years in a leadership role Strong understanding of the local commercial real estate market and workplace trends Excellent client relationship management skills with a track record of growing accounts Demonstrated ability to lead teams and manage complex projects Strong analytical and problem-solving skills Excellent communication and presentation skills Bachelor's degree in Business, Facilities Management, Real Estate, or related field; MBA or relevant master's degree preferred Professional certifications such as IWFM, IFMA, or RICS are advantageousRequired Skills: Strategic thinking and business acumen Team leadership and people management Project management and organizational skills Financial management and budgeting Knowledge of workplace technologies and CAFM systems Familiarity with sustainability practices in workplace managementThis role offers an exciting opportunity to shape the future of work and make a significant impact on our clients' workplace experiences. What we can do for you: At JLL, Apply today! Location On-site Hyderabad, TS Scheduled Weekly Hours: 48. Jones Lang LaSalle (JLL) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process including the online application and/or overall selection process you may contact us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our page > I want to work for JLL.

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5.0 - 10.0 years

4 - 8 Lacs

hyderabad

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remote typeOn-site locationsHyderabad, TS time typeFull time posted onPosted 3 Days Ago job requisition idREQ427063 Job TitleCampus Lead - Work Dynamics About the Role: We are seeking an innovative and experienced Hyderabad Campus Lead for one of JLL's Top Banking Client. This role will be crucial in developing and implementing workplace strategies, managing occupancy solutions, and enhancing client experiences across our portfolio in the city. The ideal candidate will lead a team of professionals to deliver exceptional workplace services while growing our market presence. Key Responsibilities: Develop and execute specific growth strategies for our Work Dynamics Client Lead and manage local Work Dynamics teams, ensuring high-quality service delivery and client satisfaction Build and maintain strong relationships with key clients, partners, and stakeholders in the local market Oversee workplace strategy development, space planning, and occupancy management projects for clients Drive innovation in workplace solutions, incorporating latest trends in flexible working, technology integration, and sustainable practices Manage financial performance , including budgeting, forecasting, and reporting Collaborate with other business lines to create integrated solutions for clients Ensure compliance with local regulations, industry standards, and company policiesQualifications: Proven experience (15+ years) in workplace strategy, facilities management, or related fields, with at least 5 years in a leadership role Strong understanding of the local commercial real estate market and workplace trends Excellent client relationship management skills with a track record of growing accounts Demonstrated ability to lead teams and manage complex projects Strong analytical and problem-solving skills Excellent communication and presentation skills Bachelor's degree in Business, Facilities Management, Real Estate, or related field; MBA or relevant master's degree preferred Professional certifications such as IWFM, IFMA, or RICS are advantageousRequired Skills: Strategic thinking and business acumen Team leadership and people management Project management and organizational skills Financial management and budgeting Knowledge of workplace technologies and CAFM systems Familiarity with sustainability practices in workplace managementThis role offers an exciting opportunity to shape the future of work and make a significant impact on our clients' workplace experiences. What we can do for you: At JLL, Apply today! Location On-site Hyderabad, TS Scheduled Weekly Hours: 48. Jones Lang LaSalle (JLL) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process including the online application and/or overall selection process you may contact us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our page > I want to work for JLL.

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3.0 - 6.0 years

5 - 9 Lacs

mumbai

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Key Responsibilities Establish direct relationship with the employees. Single Point of Contact of employees Respond and close all feedbacks within defined SLA Shares observations regarding any misalignment to defined guidelines of the area allocated Have periodic connects with all point of contact of different business to understand their perspective of service Execute employee engagement events & Participate in promotions in line with client expectations Report any concerns or patterns in employee feedback periodically to Assistant Manager Actively encourage an environment that supports teamwork, co-operation, performance excellence and personal success Support in client specific initiatives such technology roll-outs, benchmarking, best practices etc. Welcoming guests in a friendly and professional way. Addressing and escalating customer complaints. Providing information about varieties of food available, programs and other services. Take daily customer feedback & Maintain good POY score. Making people aware about new food program and offers and speciality. Always maintain grooming standards set by the organization Scheduled Weekly Hours: 48

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2.0 - 3.0 years

7 - 11 Lacs

pune

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Were looking for a Workplace Space Planner/Design Manager, who will be part of a Global Design Management team of a prominent U.S. based financial services client. If you have a background in industry working with AutoCAD and feasibility studies, and have a passion for error-free, high quality space planning and analyses, this can be a good opportunity to realize your ambition. Responsibilities: Be part of Global Design Management team, form strong understanding of the global workplace guidelines metrics and space standards; develop and maintain a standard space components library in AutoCAD platform that is aligned with the latest guidelines/standards. Liaise with Global Occupancy Planning team, assist in developing/solidifying brief requirements for Long Term Strategy / Feasibility studies. Liaise with cross-functional Global Corporate Real Estate (CRE) project team members to gather necessary information for space planning development (e.g. building code constraints, engineering requirement, business adjacency stacking). Responsible for developing medium to large-scale test fits, schedule of accommodation, and associated space analyses for Long Term Strategy / Feasibility studies for the client globally (including AMER, EMEA, India and APAC regions). When needed, support Regional Design Managers, assisting with the clients design management activities for workplace projects in APAC / India / EMA regions. Key activities include: Maintain space planning deliverable quality and consistency globally, ensuring accuracy, adherence to standards, and error-free representation for reliable decision-making and collaboration. Drive space planning analyses: compare and contrast the outcomes of different options to assist clients decision-making process. Day-to-day coordination efforts with the ability to prioritize deadlines. Stay updated on the latest developments and trends in space planning software and related technologies and share knowledge and best practices with the team. Experience Qualified professional in Design, Architecture or related discipline with 2-3 years of experience in medium to large scale corporate office projects, prior experiences in feasibility studies preferred. Strong technical background and expertise in AutoCAD software and Microsoft Office (with advanced proficiency in PowerPoint and Excel). Knowledge on Autodesk Revit Architecture, BIM360, and Revit family creation and modelling is good to have. Proven track record in implementing space planning standards, protocols, and workflows. Flexibility to work on a single client with a variety of project types. Strong problem-solving skills. Strong background and experience in space planning, and ability to identify key components required to formulate optimized/efficient layout plans that can meet clients standards and brief. Has a good grasp of graphical presentation of data and analyses in a precise and error-free manner. Excellent English communication skills. Values & Traits: Personal values that align with JLLs values of teamwork, ethics, excellence. Strong interpersonal and communication skills, team collaboration skills essential for team-based working. A problem solver by nature. Somebody who is known for getting things done.

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2.0 - 3.0 years

7 - 11 Lacs

gurugram

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Were looking for a Workplace Space Planner/Design Manager, who will be part of a Global Design Management team of a prominent U.S. based financial services client. If you have a background in industry working with AutoCAD and feasibility studies, and have a passion for error-free, high quality space planning and analyses, this can be a good opportunity to realize your ambition. Responsibilities: Be part of Global Design Management team, form strong understanding of the global workplace guidelines metrics and space standards; develop and maintain a standard space components library in AutoCAD platform that is aligned with the latest guidelines/standards. Liaise with Global Occupancy Planning team, assist in developing/solidifying brief requirements for Long Term Strategy / Feasibility studies. Liaise with cross-functional Global Corporate Real Estate (CRE) project team members to gather necessary information for space planning development (e.g. building code constraints, engineering requirement, business adjacency stacking). Responsible for developing medium to large-scale test fits, schedule of accommodation, and associated space analyses for Long Term Strategy / Feasibility studies for the client globally (including AMER, EMEA, India and APAC regions). When needed, support Regional Design Managers, assisting with the clients design management activities for workplace projects in APAC / India / EMA regions. Key activities include: Maintain space planning deliverable quality and consistency globally, ensuring accuracy, adherence to standards, and error-free representation for reliable decision-making and collaboration. Drive space planning analyses: compare and contrast the outcomes of different options to assist clients decision-making process. Day-to-day coordination efforts with the ability to prioritize deadlines. Stay updated on the latest developments and trends in space planning software and related technologies and share knowledge and best practices with the team. Experience Qualified professional in Design, Architecture or related discipline with 2-3 years of experience in medium to large scale corporate office projects, prior experiences in feasibility studies preferred. Strong technical background and expertise in AutoCAD software and Microsoft Office (with advanced proficiency in PowerPoint and Excel). Knowledge on Autodesk Revit Architecture, BIM360, and Revit family creation and modelling is good to have. Proven track record in implementing space planning standards, protocols, and workflows. Flexibility to work on a single client with a variety of project types. Strong problem-solving skills. Strong background and experience in space planning, and ability to identify key components required to formulate optimized/efficient layout plans that can meet clients standards and brief. Has a good grasp of graphical presentation of data and analyses in a precise and error-free manner. Excellent English communication skills. Values & Traits: Personal values that align with JLLs values of teamwork, ethics, excellence. Strong interpersonal and communication skills, team collaboration skills essential for team-based working. A problem solver by nature. Somebody who is known for getting things done.

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2.0 - 6.0 years

4 - 8 Lacs

amritsar

Work from Office

remote typeOn-site locationsBengaluru, KA time typeFull time posted onPosted 5 Days Ago job requisition idREQ416845 Workplace Experience Ambassador Account Management Work Dynamics Job Overview: We are seeking a dynamic and innovative Workplace Experience Ambassador to join our Facility Management team. The ideal candidate will be responsible for creating and maintaining an exceptional workplace environment that enhances employee satisfaction, productivity, and well-being. This role will focus on developing and implementing strategies that optimize the overall workplace experience, integrating facilities management, technology, and human-centric design. A key aspect of this role is to improve our client's employee experience, ensuring efficient issue resolution and boosting employee retention through a positive workplace atmosphere. Key Responsibilities: Develop and implement a comprehensive employee experience strategy that addresses all aspects of the workplace, from physical environment to digital tools and support services. Create and manage an efficient system for reporting, tracking, and resolving workplace issues, ensuring prompt and effective solutions for employees. Establish and maintain clear communication channels for employees to provide feedback, report issues, and suggest improvements. Analyze patterns in workplace issues and employee feedback to proactively identify and address potential problems before they escalate. Collaborate with HR to develop retention strategies that leverage workplace experience as a key factor in employee satisfaction and loyalty. Design and implement programs and initiatives that make the workplace more appealing and encourage employees to come to work, such as wellness programs, social events, and learning opportunities. Create a welcoming and inclusive environment that caters to diverse employee needs and preferences. Regularly assess and improve the onboarding experience for new employees, ensuring they feel welcomed and supported from day one. Develop and implement recognition programs that celebrate employee contributions and milestones within the workplace. Develop and implement workplace experience strategies that align with company culture and business objectives. Oversee the day-to-day operations of facility management, ensuring a seamless and positive experience for employees and visitors. Collaborate with HR, IT, and other departments to create a holistic approach to workplace experience. Manage vendor relationships and contracts related to facility services, including cleaning, maintenance, and catering. Lead initiatives to improve workspace utilization, flexibility, and efficiency. Implement and manage cutting-edge workplace technologies to enhance user experience and operational efficiency. Develop and monitor key performance indicators (KPIs) to measure the effectiveness of workplace experience initiatives. Conduct regular surveys and gather feedback to understand employee needs and preferences. Manage workplace change initiatives, including office relocations, renovations, and new workspace designs. Ensure compliance with health and safety regulations and implement best practices for a safe work environment. Oversee sustainability initiatives within the workplace, promoting eco-friendly practices and energy efficiency. Manage budgets related to workplace experience and facility management projects. Stay informed about industry trends and innovations in workplace design and employee experience. Qualifications: Bachelor's degree in Hotel Management, Business Administration, or a related field. 5+ years of experience in facility management or workplace experience roles. Strong understanding of modern workplace trends and best practices. Excellent project management and organizational skills. Proven track record in implementing successful workplace initiatives. Strong leadership and interpersonal skills with the ability to work across all levels of the organization. Proficiency in facility management software and workplace analytics tools. Knowledge of relevant health, safety, and environmental regulations. IFMA or IWFM certification is preferred. Experience in customer experience management or employee engagement roles is a plus. Understanding of human-centered design principles and their application in workplace settings. Familiarity with employee engagement metrics and retention strategies. Key Competencies: Strategic thinking and problem-solving skills Strong communication and presentation abilities Adaptability and flexibility in a fast-paced environment Customer service orientation Innovation and creativity in workplace solutions Data analysis and interpretation skills Change management expertise Empathy and emotional intelligence Proactive problem-solving and conflict resolution skills Ability to create and nurture a positive workplace culture Experience in implementing employee feedback systems and acting on insights Apply today! Location On-site Bengaluru, KA Scheduled Weekly Hours: 48 JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLLs recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our . For additional details please see our career site pages for each country. For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy . Jones Lang LaSalle (JLL) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process including the online application and/or overall selection process you may contact us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our page > I want to work for JLL.

Posted 6 days ago

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2.0 - 6.0 years

4 - 8 Lacs

gurugram

Work from Office

remote typeOn-site locationsBengaluru, KA time typeFull time posted onPosted 5 Days Ago job requisition idREQ416845 Workplace Experience Ambassador Account Management Work Dynamics Job Overview: We are seeking a dynamic and innovative Workplace Experience Ambassador to join our Facility Management team. The ideal candidate will be responsible for creating and maintaining an exceptional workplace environment that enhances employee satisfaction, productivity, and well-being. This role will focus on developing and implementing strategies that optimize the overall workplace experience, integrating facilities management, technology, and human-centric design. A key aspect of this role is to improve our client's employee experience, ensuring efficient issue resolution and boosting employee retention through a positive workplace atmosphere. Key Responsibilities: Develop and implement a comprehensive employee experience strategy that addresses all aspects of the workplace, from physical environment to digital tools and support services. Create and manage an efficient system for reporting, tracking, and resolving workplace issues, ensuring prompt and effective solutions for employees. Establish and maintain clear communication channels for employees to provide feedback, report issues, and suggest improvements. Analyze patterns in workplace issues and employee feedback to proactively identify and address potential problems before they escalate. Collaborate with HR to develop retention strategies that leverage workplace experience as a key factor in employee satisfaction and loyalty. Design and implement programs and initiatives that make the workplace more appealing and encourage employees to come to work, such as wellness programs, social events, and learning opportunities. Create a welcoming and inclusive environment that caters to diverse employee needs and preferences. Regularly assess and improve the onboarding experience for new employees, ensuring they feel welcomed and supported from day one. Develop and implement recognition programs that celebrate employee contributions and milestones within the workplace. Develop and implement workplace experience strategies that align with company culture and business objectives. Oversee the day-to-day operations of facility management, ensuring a seamless and positive experience for employees and visitors. Collaborate with HR, IT, and other departments to create a holistic approach to workplace experience. Manage vendor relationships and contracts related to facility services, including cleaning, maintenance, and catering. Lead initiatives to improve workspace utilization, flexibility, and efficiency. Implement and manage cutting-edge workplace technologies to enhance user experience and operational efficiency. Develop and monitor key performance indicators (KPIs) to measure the effectiveness of workplace experience initiatives. Conduct regular surveys and gather feedback to understand employee needs and preferences. Manage workplace change initiatives, including office relocations, renovations, and new workspace designs. Ensure compliance with health and safety regulations and implement best practices for a safe work environment. Oversee sustainability initiatives within the workplace, promoting eco-friendly practices and energy efficiency. Manage budgets related to workplace experience and facility management projects. Stay informed about industry trends and innovations in workplace design and employee experience. Qualifications: Bachelor's degree in Hotel Management, Business Administration, or a related field. 5+ years of experience in facility management or workplace experience roles. Strong understanding of modern workplace trends and best practices. Excellent project management and organizational skills. Proven track record in implementing successful workplace initiatives. Strong leadership and interpersonal skills with the ability to work across all levels of the organization. Proficiency in facility management software and workplace analytics tools. Knowledge of relevant health, safety, and environmental regulations. IFMA or IWFM certification is preferred. Experience in customer experience management or employee engagement roles is a plus. Understanding of human-centered design principles and their application in workplace settings. Familiarity with employee engagement metrics and retention strategies. Key Competencies: Strategic thinking and problem-solving skills Strong communication and presentation abilities Adaptability and flexibility in a fast-paced environment Customer service orientation Innovation and creativity in workplace solutions Data analysis and interpretation skills Change management expertise Empathy and emotional intelligence Proactive problem-solving and conflict resolution skills Ability to create and nurture a positive workplace culture Experience in implementing employee feedback systems and acting on insights Apply today! Location On-site Bengaluru, KA Scheduled Weekly Hours: 48 JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLLs recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our . For additional details please see our career site pages for each country. For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy . Jones Lang LaSalle (JLL) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process including the online application and/or overall selection process you may contact us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our page > I want to work for JLL.

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2.0 - 4.0 years

4 - 6 Lacs

mumbai

Work from Office

Key Responsibilities Establish direct relationship with the employees. Single Point of Contact of employees Respond and close all feedbacks within defined SLA Shares observations regarding any misalignment to defined guidelines of the area allocated Have periodic connects with all point of contact of different business to understand their perspective of service Execute employee engagement events & Participate in promotions in line with client expectations Report any concerns or patterns in employee feedback periodically to Assistant Manager Actively encourage an environment that supports teamwork, co-operation, performance excellence and personal success Support in client specific initiatives such technology roll-outs, benchmarking, best practices etc. Welcoming guests in a friendly and professional way. Addressing and escalating customer complaints. Providing information about varieties of food available, programs and other services. Take daily customer feedback & Maintain good POY score. Making people aware about new food program and offers and speciality. Always maintain grooming standards set by the organization

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3.0 - 6.0 years

5 - 8 Lacs

mumbai

Work from Office

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you ve got deep experience in commercial real estate, skilled trades or technology, or you re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Key Responsibilities Establish direct relationship with the employees. Single Point of Contact of employees Respond and close all feedbacks within defined SLA Shares observations regarding any misalignment to defined guidelines of the area allocated Have periodic connects with all point of contact of different business to understand their perspective of service Execute employee engagement events & Participate in promotions in line with client expectations Report any concerns or patterns in employee feedback periodically to Assistant Manager Actively encourage an environment that supports teamwork, co-operation, performance excellence and personal success Support in client specific initiatives such technology roll-outs, benchmarking, best practices etc. Welcoming guests in a friendly and professional way. Addressing and escalating customer complaints. Providing information about varieties of food available, programs and other services. Take daily customer feedback & Maintain good POY score. Making people aware about new food program and offers and speciality.

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2.0 - 5.0 years

4 - 8 Lacs

solan

Work from Office

Bringing enhanced comfort and efficiency to the office How can you help make employees and visitors alike love our office Youll do so by arranging for regular preventative maintenance and repairs for our facilities. Scheduling for regular cleaning services and ensuring all office equipment are in good working order are a few of the tasks youll do to spruce up the office. Youll keep an eye out for potential emergencies and carry out steps for managing such situations. Youll also perform established escalation and incident reporting procedures should such an event take place. Being on the lookout for opportunities to reduce costs and improve our operational standards should also come instinctively to you. As you perform a juggling act between helping safeguard our premises and giving a warm reception to our guests, receptionists and tea attendants, overseeing them and ensuring they carry out all work to a high standard. Keeping stakeholders engaged Every business aims for client satisfactionbut we take it up a notch! If you can take in the same passion for looking after our relationship with all our stakeholders management, clients, vendors, landlordswell be more than happy to work with you. Because in this role, youll be a vital element in keeping our communication lines with them open and strong. One way to do so is to ensure everyone follows the established key operating procedures to achieve standards. Another way is to schedule regular meetings to understand stakeholders needs. Sound like you To apply, you need to be: Smart Do you have more than two years experience in facilities management Are you driven by service excellence Are you knowledgeable in budgeting and facilities services Wed love to speak with you! Articulate Excellent communication skills are vitalboth spoken and writtenas well expect you to work independently in cascading high-level communications and boosting staff/client satisfaction.If you think you possess all these, then lets work together and explore opportunities.

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2.0 - 5.0 years

4 - 8 Lacs

gurugram

Work from Office

Bringing enhanced comfort and efficiency to the office How can you help make employees and visitors alike love our office Youll do so by arranging for regular preventative maintenance and repairs for our facilities. Scheduling for regular cleaning services and ensuring all office equipment are in good working order are a few of the tasks youll do to spruce up the office. Youll keep an eye out for potential emergencies and carry out steps for managing such situations. Youll also perform established escalation and incident reporting procedures should such an event take place. Being on the lookout for opportunities to reduce costs and improve our operational standards should also come instinctively to you. As you perform a juggling act between helping safeguard our premises and giving a warm reception to our guests, receptionists and tea attendants, overseeing them and ensuring they carry out all work to a high standard. Keeping stakeholders engaged Every business aims for client satisfactionbut we take it up a notch! If you can take in the same passion for looking after our relationship with all our stakeholders management, clients, vendors, landlordswell be more than happy to work with you. Because in this role, youll be a vital element in keeping our communication lines with them open and strong. One way to do so is to ensure everyone follows the established key operating procedures to achieve standards. Another way is to schedule regular meetings to understand stakeholders needs. Sound like you To apply, you need to be: Smart Do you have more than two years experience in facilities management Are you driven by service excellence Are you knowledgeable in budgeting and facilities services Wed love to speak with you! Articulate Excellent communication skills are vitalboth spoken and writtenas well expect you to work independently in cascading high-level communications and boosting staff/client satisfaction.If you think you possess all these, then lets work together and explore opportunities.

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1.0 - 3.0 years

5 - 9 Lacs

vadodara

Work from Office

Key Responsibilities Establish direct relationship with the employees. Single Point of Contact of employees Respond and close all feedbacks within defined SLA Shares observations regarding any misalignment to defined guidelines of the area allocated Have periodic connects with all point of contact of different business to understand their perspective of service Execute employee engagement events & Participate in promotions in line with client expectations Report any concerns or patterns in employee feedback periodically to Assistant Manager Actively encourage an environment that supports teamwork, co-operation, performance excellence and personal success Support in client specific initiatives such technology roll-outs, benchmarking, best practices etc. Welcoming guests in a friendly and professional way. Addressing and escalating customer complaints. Providing information about varieties of food available, programs and other services. Take daily customer feedback & Maintain good POY score. Making people aware about new food program and offers and speciality. Always maintain grooming standards set by the organization Ideal Experience Bachelors degree/ Degree in Hotel Management, or other related field; Experience of 1 - 3 years in hospitality Able to adapt in a fast-paced working environment and versatile in meeting client changing needs and requirements Proficient in MS Office suite Excellent communication verbal and written.

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1.0 - 3.0 years

5 - 9 Lacs

hyderabad

Work from Office

Key Responsibilities Establish direct relationship with the employees. Single Point of Contact of employees Respond and close all feedbacks within defined SLA Shares observations regarding any misalignment to defined guidelines of the area allocated Have periodic connects with all point of contact of different business to understand their perspective of service Execute employee engagement events & Participate in promotions in line with client expectations Report any concerns or patterns in employee feedback periodically to Assistant Manager Actively encourage an environment that supports teamwork, co-operation, performance excellence and personal success Support in client specific initiatives such technology roll-outs, benchmarking, best practices etc. Welcoming guests in a friendly and professional way. Addressing and escalating customer complaints. Providing information about varieties of food available, programs and other services. Take daily customer feedback & Maintain good POY score. Making people aware about new food program and offers and speciality. Always maintain grooming standards set by the organization Ideal Experience Bachelors degree/ Degree in Hotel Management, or other related field; Experience of 1 - 3 years in hospitality Able to adapt in a fast-paced working environment and versatile in meeting client changing needs and requirements Proficient in MS Office suite Excellent communication verbal and written.

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