Workplace Experience Enabler

Jones Lang LaSalle Property Consultants (India) Pv t. Ltd.

2 - 4 years

4 - 6 Lacs

mumbai

Posted:6 days ago| Platform:

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Skills Required

workplace customer complaints management services investment management commercial real estate

Work Mode

Work from Office

Job Type

Full Time

Job Description

Key Responsibilities

Establish direct relationship with the employees.

Single Point of Contact of employees

Respond and close all feedbacks within defined SLA

Shares observations regarding any misalignment to defined guidelines of the area allocated

Have periodic connects with all point of contact of different business to understand their perspective of service

Execute employee engagement events & Participate in promotions in line with client expectations

Report any concerns or patterns in employee feedback periodically to Assistant Manager

Actively encourage an environment that supports teamwork, co-operation, performance excellence and personal success

Support in client specific initiatives such technology roll-outs, benchmarking, best practices etc.

Welcoming guests in a friendly and professional way.

Addressing and escalating customer complaints.

Providing information about varieties of food available, programs and other services.

Take daily customer feedback & Maintain good POY score.

Making people aware about new food program and offers and speciality.

Always maintain grooming standards set by the organization

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Jones Lang LaSalle Property Consultants (India) Pv t. Ltd.

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