0.0 years

0 Lacs

chennai, tamil nadu, india

On-site

Job Description: Skills: Proficient in Excel. Strong analytical skills. Ability to prioritize and multitask. Strong interpersonal skills to build and foster stake holder relationships Excellent written and verbal communication skills. Proactive issue resolution skills and process improvement. Ability to positively interface with the Clients. In-depth knowledge of Project SLA metrics applicable to WPO. KPI: Real time queue management Idle management. Shrinkage management. Meet Project SLA. Provide RCA. Reporting Accuracy & Timeliness (Project & Associate Level). Accurate and Timely Exception Processing on IEX/EWFM. Client Escalation would be a Negative marker. Additional Initiatives: Hands on...

Posted 19 hours ago

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Associate Vice President - Workforce Management NAB

7.0 - 11.0 years

0 Lacs

haryana

On-site

The role of the Consultant is to collaborate with leadership teams and colleagues across Enterprise Workforce Planning to deliver Workforce Capacity Plans and enhance performance by leveraging Workforce tools, business knowledge, and finance inputs for the business Head ofs and Executive. By cultivating relationships, identifying opportunities to integrate demand knowledge, and utilizing key workforce tools, you will empower leaders to build high-performing teams with a growth mindset, ultimately benefiting colleagues and customers. As a trusted partner across Enterprise Operations and broader Operations services at NAB, you will provide thought leadership and execute performance and operati...

Posted 4 months ago

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