1306 Workforce Planning Jobs - Page 39

Role & responsibilities About the role. Fulfillment - Drive Fulfillment operations to drive the requirements and high level process solutions, leading cross-functional activities and managing the timelines for field operations to support Ops metrics. What youll do: Processing Daily Inbound & Outbound Orders. Maintaining Quality standards Ensuring WOM (Warehouse Order Management) & Inventory Management. Define high level of safety & quality standards/ guidelines & 100% adherence to the same.(Zero Accident/incident)Managing Prexo and physical counts Handling Offroll Executives,DEOs,MH & regular monitoring. Job role will be on contract basis for 6 months role only. Preferred candidate profile W...

Job Description : Minimum 15+ years of Experience Responsible to lead large scale HR operations across HR processes including Talent acquisition, talent management, talent development, performance administration, payroll & compensation and develop a execute HR operational strategy & plans Provide Leadership & Governance to Account/ Accounts Shared Service Program Drive Process rigor, business outcomes, customer experience, controls & compliance and forge strong partnership with stakeholders (Internal & external) Responsible for Staffing Programs ensuring the identification of right skillset, timely onboarding & training. Overall accountable for P&L (Revenue & Margin) The role will also be re...

Role Responsibilities Dedicated HR Business Partner support for assigned functional groups within Sales and Commercial Capabilities & Consumer Insights. Partners with Function leaders to establish strategic local talent priorities for the business & oversee its delivery Leads annual performance management processes. Responsible for local talent management and workforce planning for assigned functional groups; identifies talent pipeline needs, supports the development of succession plans, and ensures the ongoing development of key function talent, critical talent retention plan Provides HR project support for business-based needs and supports key projects / initiatives within the GIC HR team,...

Key Responsibilities: Workforce Planning & Recruitment: Support plant management in assessing and fulfilling manpower requirements (on-roll and off-roll). Coordinate with recruitment teams/vendors for hiring workforce as per business requirements. Assist in interviews, onboarding, and initial training planning. Labor Law Compliance: Ensure all statutory and labour law compliances are met for the assigned location(s), including licenses, registrations, and records. Liaise with compliance vendors, local labour authorities, and the central compliance team to address and resolve compliance matters. Maintain and audit records as per legal and organizational norms. Onboarding & Documentation: Ensu...

As a Sr. WFM Manager you will be accountable for Capacity Planning, staff Planning , Scheduling, RTM, Financial Planning, Client Engagement and Stakeholder management You will ensure the accuracy of billing processes and procedures for all clients within the site. You will also identify and report on account profitability opportunities and recommend strategies to improve campaign processes. You will also be held accountable for schedule adherence, service level, absenteeism, and other key service and efficiency metrics. Moreover, you will forecast and prepare for voice and non-voice volume and monitor seat occupancy, average handle time and other factors to measure campaign performance. You ...

As a Sr. WFM Manager you will be accountable for Capacity Planning, staff Planning , Scheduling, RTM, Financial Planning, Client Engagement and Stakeholder management You will ensure the accuracy of billing processes and procedures for all clients within the site. You will also identify and report on account profitability opportunities and recommend strategies to improve campaign processes. You will also be held accountable for schedule adherence, service level, absenteeism, and other key service and efficiency metrics. Moreover, you will forecast and prepare for voice and non-voice volume and monitor seat occupancy, average handle time and other factors to measure campaign performance. You ...

8+ years of WFM experience Will lead a team of WFM Planners who will maximize the use of manpower resources by forecasting the volume of transactions -- calls, messages or emails -- and scheduling the correct number of teammates to handle expected volume of transactions. Will use your expertise in forecasting and budgeting, staff scheduling, employee performance management, compliance, time and attendance and vacation leave planning - to improve employee productivity, enhance labor planning, lower operations costs, and drive efficient time and attendance tracking for better customer service levels. As a Workforce Manager, you will coordinate with key stakeholders to provide relevant data to ...

8+ years of WFM experience Will lead a team of WFM Planners who will maximize the use of manpower resources by forecasting the volume of transactions -- calls, messages or emails -- and scheduling the correct number of teammates to handle expected volume of transactions. Will use your expertise in forecasting and budgeting, staff scheduling, employee performance management, compliance, time and attendance and vacation leave planning - to improve employee productivity, enhance labor planning, lower operations costs, and drive efficient time and attendance tracking for better customer service levels. As a Workforce Manager, you will coordinate with key stakeholders to provide relevant data to ...

As a WFM RTM Manager you handle the entire RTA team including Supervisors and RTAs Min of 8+ years of experience in WFM department Ability to demonstrate and articulate understanding of key workforce management concepts Proficient with phone system reporting and scheduling tools (Verint, Nice, IEX, Cisco) as well as Microsoft Office (Excel, Word, PowerPoint, Outlook) Strong quantitative/analytical skills Location : - Navi Mumbai,Gurugram,Indore,Mohali

As a WFM RTM Manager you handle the entire RTA team including Supervisors and RTAs Min of 8+ years of experience in WFM department Ability to demonstrate and articulate understanding of key workforce management concepts Proficient with phone system reporting and scheduling tools (Verint, Nice, IEX, Cisco) as well as Microsoft Office (Excel, Word, PowerPoint, Outlook) Strong quantitative/analytical skills Location : - Navi Mumbai,Gurugram,Indore,Mohali

At least 1 or 2 years of hands on experience in capacity planning, 3 yrs of experience in scheduling Good comm skills WFM tool(IEX) used for scheduling As a Workforce Planner, you will coordinate with operations, clients, and client services to be able to gather all the relevant data related to forecasting and calculation of program requirements. Along with this, you will be in charge of maintaining a roster of staff with accurate employee details which includes availability, preferences and skills. Location : - Navi Mumbai,Gurugram,Indore,Mohali

At least 1 or 2 years of hands on experience in capacity planning, 3 yrs of experience in scheduling Good comm skills WFM tool(IEX) used for scheduling As a Workforce Planner, you will coordinate with operations, clients, and client services to be able to gather all the relevant data related to forecasting and calculation of program requirements. Along with this, you will be in charge of maintaining a roster of staff with accurate employee details which includes availability, preferences and skills. Location : - Navi Mumbai,Gurugram,Indore,Mohali

Hi, CitiusTech is hiring for Resource Management Specialist/ Lead in Pune/Mumbai and Bangalore Location, if Interested Please share your updated resume on Deepali.wankhede@citiustech.com with below details :- Total Years of Experience: Total Years of Experience in Resource Management : Current CTC: Expected CTC: Current Company: Payroll Company: Notice Period: Current Location: Preferred Location: Reason for Change: Availability for Interview :- Updated Profile to be attached: Awaiting for your revert.

Workforce Operations Analyst I at NUKG Business Solutions - Hyderabad, Telangana NUKG ( www.nukg.com ) is a Business, Process & Technology consulting company with niche expertise in the area of US Benefits Administration and Data Management. NUKG's headquarters are based in NJ, USA and the Global Delivery Center is based in Hyderabad, India. JOB SUMMARY The Workforce Operations Analyst I will be responsible for monitoring the intraday workforce process to optimize service level performance and resource utilization. The analyst will seek and identify opportunities for offering real time insight, reporting and management of resources to best meet required SLAs, while also maintaining relations...

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. In this role, you will represent the Workforce Management (WFM) team during migrations for the OMNI channel...

Primary Responsibilities: Partner with WFM and IT, putting customer experience at the forefront when managing through challenges. Know your tools. Build a Trusted Advisor Relationship Work independently and have a strong business ownership, while serving as a resource to others Work intakes, chats, and emails as prescribed with expected turnaround times Take specific actions to collaborate and build trusting relationships with business partners and those we serve Be a Trusted Advisor to WFM, team members and management as needed, as well as being a resource to all Business Partners A trusted advisor is someone who has exceptional, targeted knowledge in a particular industry; one you can expe...

The Workforce Planning Analyst is responsible for analyzing workforce data to forecast staffing needs and develop strategic workforce plans. This role involves using data analysis tools to identify trends and provide actionable insights. Primary Responsibilities: Scope of Support: Supports the enterprise LOB (Client, Vendors and Partners) in close partnership with domestic WFM team. Full execution of tasks and responsibilities required by the role Data Analysis: Analyze workforce data to identify trends and forecast staffing needs Model Development: Develop and maintain workforce planning models and tools Collaboration: Work with Finance, Training and departmental leaders to understand staff...

Role & responsibilities HR Strategy & Leadership Build the HR framework from the ground up, aligned with business and plant operational goals. Drive HR planning for ramp-up phase: hiring, onboarding, policy formulation, and infrastructure setup. Act as a trusted advisor to senior leadership on talent, people practices, and organizational development. Talent Acquisition & Workforce Planning Lead end-to-end recruitment for plant and corporate roles; ensure timely ramp-up of skilled and unskilled manpower. Liaise with technical institutes and local employment agencies for pipeline creation. Learning & Development Design and implement robust training plans , especially for first-line supervisors...

Project Management: Manage and coordinate HR projects, initiatives, and programs.Track project progress, identify risks, and implement mitigation strategies.Develop and maintain project plans & timelinesFacilitate effective communication and collaboration among project stakeholders. Data Analysis and Insights: Prepare regular and ad-hoc reports on HR metrics and performance.Data management: data screening, tracking, ensuring quality of data maintained is accurateCollecting and interpreting data, analyzing results, Publishing & analyzing dashboards on key people metricsIdentify trends, patterns, and insights to inform data-driven decision-making.Develop and maintain HR dashboards and reports ...

Responsibilities : Develop and oversee the recruitment process. Ensure candidate documentation is collected and recorded/filed. Compensation and Benefits Coordinate with Finance Manager in the preparation of monthly Payroll. Monitor inventory of office supplies and the purchasing of new material with attention to budgetary constraints. Ensure smooth running of all administrative functions in the country office. Training, Development and Performance Maintenance Coach, counsel, and discipline employees. Investigate employee relations issues and work to ensure human resources-related decisions are consistent and fair. Qualifications : 4+ years of relevant experience in administrative and human ...

We are seeking an experienced and strategic Head of Human Resources (HR) to lead the HR function across all our institutions, ensuring excellence in talent management, employee engagement, compliance, and organizational growth. Role Overview: The Head of HR will be responsible for developing and implementing HR strategies that align with the institutions goals. This role requires a proactive leader who can oversee HR operations, drive cultural transformation, and ensure an engaging and compliant work environment across all campuses. Key Responsibilities: 1. HR Strategy & Organizational Development Develop and execute HR strategies aligned with the institutions vision and long-term objectives...

About the role: As an Editorial Operations Manager, you will be responsible for: Overseeing freelancer budget spend, producing a spend trend analysis to anticipate unplanned costs and working closely with Global Managers to flag concerns and identify solutions. Conducting a 3rd party agency contract review, including document and data collection, review of required contract language, shepherding through 3rd party contract updates where necessary and creating a database to house these. Overseeing CEST compliance for non RSR workers and develop plan for same every six months. Supporting workforce planning activities by assigning an FTE equivalent for each freelancer by Country and Freelancer t...

Hello All, We are looking WFM Candidates For Gurugram Location Experience - 8+ years CTC - upto 11 LPA Location - Gurugram& Noida Job Mode - Hybrid If any Interested Kindly call me on 9820389632 Or share me your updated CV on vinoda@phebushr.com

Position: Manager-Plant HR Business Partner (Leading MNC Manufacturing Co) Role: - Create a conducive work environment in the Businesses by effectively facilitating and implementing the HR practices, policies and processes - Understand the Business and its nuances in order to engage and partner closely with the business to evolve and drive HR programs and initiatives aligned with the business requirements. - Manage entire employee life cycle for employees at the Plant - including Manpower Planning, TA, manager onboarding, annual performance review, Empoyee Engagement, Rewards & Recognition, L&D initiatives, exit management - Ensure effective Communication to employees through local and compa...

• Managing all HR/ER Generalist activities at Factory & HO • Labour Welfare • HR Policies, Performance Management • Lead HR Operations • Drive engagement activities • Payroll data, Salaries & Bonus calculations incl PF ESIC • Regular Reporting & MIS Required Candidate profile - MBA / PG - 7 to 15 years in HR - MUST Have exp in working in a Plant/Factory - Good exp as an HR Generalist / HR Operations - Exp on Labour Laws, Appraisal, Policies - Good communication & attitude Perks and benefits Great opportunity to enter a growing organization