2114 Workforce Planning Jobs - Page 38

You are ready to join a team that focuses on identifying the needs of call-center lines of businesses and optimizing service levels in real-time. The team values relationship-building, strategic thinking, and solution-oriented members, creating a highly-collaborative and inclusive environment. **Job Responsibilities:** - Enter and report schedule and exception activity, providing management with performance reports related to forecasting, scheduling, service level, and specialist performance. Utilize eWorkforce Management (eWFM), Real Time Adherence (RTA), and other software applications for duties. Monitor service level in real-time. - Identify the need to adjust off-phone time and employee...

As an experienced Operations Manager in the automotive service industry, you will be responsible for managing service operations at a dealership or automobile service center. Your role will involve ensuring top-notch customer service, maintaining operational efficiency, and driving profitability. You will oversee daily service department operations, develop strategic service delivery approaches, and monitor key performance indicators (KPIs) for continuous improvement. Key Responsibilities: - Manage overall service operations to deliver exceptional customer service and drive customer retention. - Maintain operational efficiency and profitability within the service department. - Develop and im...

To Apply - Submit Details via form - https://forms.gle/BubdUksV52R3v8Tp8 Ey is looking for a highly skilled and experienced Project Consultant to join their team in Gurgaon. The ideal candidate will have 6-10 years of experience in customer services, with excellent communication skills and the ability to handle customers efficiently. The opportunity : Project Consultant-NAT-PAS WKFA-CNS - PC - Workforce Advisory - Gurgaon Your key responsibilities Technical Excellence Understanding of TA processes and technical understanding of IT landscape Skills and attributes To qualify for the role you must have worked with GCCs in tech and financial services Experience 6-10 years Role & responsibilities...

As an HR Business Partner (HRBP) at our company in Jaipur, your role will involve acting as a strategic partner to business leaders, driving HR initiatives in Talent Acquisition, Learning & Development, and Compliance. You will be responsible for aligning HR practices with business objectives, ensuring effective people management, and promoting a culture of continuous improvement and compliance. Key Responsibilities: - Partner with business leaders to identify hiring needs and develop recruitment strategies - Manage end-to-end recruitment process, including sourcing, screening, interviewing, and onboarding - Build and maintain a talent pipeline for critical roles - Support workforce planning...

Essential Functions: • Design, build, deploy and configure WFO platforms in multiple environments including global data centers, private hosted cloud and on premise locations • Consultative ability to extract business requirements from clients • Possess a strong command of WFO technologies, server components, desktop applications and telephony integrations. • Strong documentation skills • Develop and review best practice implementation processes • Self-directed and able to work independently to meet deadlines • Participate in on-call rotation Additional Specific Duties and Responsibilities • Communicate status of implementation projects to WFO Project Manager, Client Managers, management, an...

Role Overview: You will be responsible for serving as a trusted advisor to business leaders on HR strategy, organization design, and workforce planning. Additionally, you will lead initiatives related to performance management, talent reviews, employee engagement, and leadership development. You will partner with global HR and business leadership to align India HR strategy with company-wide objectives, facilitate change management efforts, and support leaders during organizational transitions. Key Responsibilities: - Serve as a trusted advisor to business leaders on HR strategy, organization design, and workforce planning. - Lead initiatives related to performance management, talent reviews,...

Role Overview: As a Resource Management Director at EY, you will be part of an industry-leading, high-performing, and agile team of workforce management professionals. Your role involves providing exceptional client service to stakeholders and helping employees gain experiences aligned with their career aspirations. You will have the opportunity to analyze, innovate, and think globally within an organization that focuses on optimization, innovation, and providing best-in-class services to client-serving teams. Key Responsibilities: - Supervise a large team of Workforce Management professionals, providing strategic leadership and subject matter expertise - Liaise with senior leadership on res...

As an HR Manager in the BPO Industry based in Raipur, your role will involve the following key responsibilities: - Develop and implement HR strategies aligned with business objectives - Manage high-volume recruitment for front-line and support staff - Oversee onboarding, induction, and training programs for new hires - Ensure compliance with labor laws, statutory requirements, and company policies - Handle employee grievances, disciplinary actions, and conflict resolution - Design and drive performance management systems and appraisal processes - Implement employee engagement initiatives to reduce attrition and improve retention - Partner with business leaders to support workforce planning a...

We are seeking a highly skilled and results-driven Engineering Project Manager with proven experience in leading Adaptive Planning implementations. This role will be instrumental in driving cross-functional engineering initiatives, optimizing planning processes, and ensuring successful delivery of strategic Engineering projects. ROLE SUMMARY: • Lead the end-to-end implementation of Adaptive Planning solutions, ensuring alignment with business objectives and timelines. • Collaborate with stakeholders across the People Function, Finance, Procurement and Engineering to deliver scalable, efficient planning capabilities. • Drive continuous improvement and adoption of Adaptive Planning through str...

OT Planning (Based on Schedules/Service Levels): Develop and manage overtime (OT) plans by analyzing service level requirements and employee schedules. Daily Attendance Reporting: Generate and review daily attendance reports to track employee presence, absences, and punctuality. Headcount Mapping (Team, Team Leaders, and Managers): Create and maintain an organizational map of headcount, including team members, team leaders, and managers. Client Interactions: Engage with clients to understand their needs, provide updates, and address any concerns. Real-Time Monitoring of Operations and Call Flow: Continuously monitor operations and call flow in real-time to ensure efficient service delivery. ...

In this role, you'll work in our IBM Client Innovation Center (CIC), where we deliver deep technical and industry expertise to a wide range of public and private sector clients around the world. These centers offer our clients locally based skills and technical expertise to drive innovation and adoption of new technology. As a consultant you will serve as a client-facing practitioner who sells, leads and implements expert services utilizing the breadth of IBM's offerings and technologies. A successful Consultant is regarded by clients as a trusted business advisor who collaborates to provide innovative solutions used to solve the most challenging business problems. You will work developing s...

Job Overviews Designation: HR Manager Location: Ahmedabad Work Mode: Work from Office Vacancy: 1 Experience: 8.0 To 10.0 ManekTech is looking for an experienced and dynamic HR Manager to lead our human resources functions. The ideal candidate will have a strong background in HR management, excellent leadership qualities, and the ability to implement strategies that align with organizational goals. Key Responsibilities Develop and implement HR strategies, policies, and procedures aligned with overall business objectives. Manage end-to-end recruitment, onboarding, and employee engagement processes. Oversee performance management systems and employee development programs. Ensure compliance with...

Roles and Responsibilities Develop and implement effective recruitment strategies to attract quality candidates for non-IT and quality assurance roles. Collaborate with hiring managers to understand the requirements and expectations of the roles, ensuring alignment with organizational needs. Source potential candidates through a variety of channels, including job portals, social media, and professional networks. Conduct preliminary interviews to assess candidate qualifications, experience, and cultural fit. Maintain and update candidate records within the Workday HR system, ensuring data integrity and confidentiality. Coordinate and manage the interview process, ensuring a positive candidate...

ABOUT / SAADAA We are a direct-to-consumer (D2C) lifestyle brand. Our vision is to advocate the / SAADAA way of living and make / BETTER basics for everyone. #RAHOSAADAA #PEHNOSAADAA Top 1% Shopify stores in India, we have been bootstrapped and profitable with industry leading benchmarks, we have grown from a 100 sq. ft. garage to now a 150+ people. WHAT YOU WILL BE RESPONSIBLE FOR Partner strategically with business leaders and hiring managers to understand manpower requirements and design tailored recruitment strategies aligned with business goals. Lead headhunting initiatives to proactively attract top talent from the market, leveraging advanced sourcing techniques beyond conventional job...

As a Tech Talent Acquisition Partner, you will own the end-to-end recruitment process for tech roles, with a special focus on Engineering and/or Product and/or Data roles. You are a talent advisor, bringing insights and guidance to business leaders and hiring managers, enabling us to attract and hire the right people with the needed competences and skills for our business. Your responsibilities will include, but are not limited to: Manage and deliver end-to-end recruitment process for tech roles across different business areas, prioritizing a high volume of requisitions with varying levels of seniority. Develop strong relationships with hiring managers to understand and ensure alignment on t...

Strategize, Formulate, and Execute Workforce Planning / SIOP Strategy, for Project Engineering (PE) global locations; Own SIOP governance and forecasting of workforce demand & supply Enable PE to meet its financial goals to meet OEF commitments as be PE AOP guidelines Determine proactively talent management interventions to ensure that the organisation has the right People with the right Skill at the right Time at the right Place Enabler of Talent Strategies alignment to Business Strategies. Optimize data driven talent decisions to manage demand and supply of talent. YOU MUST HAVE Minimum of 10 years of experience in project management or related roles Prior experience in a guide project man...

About Us Scimplify is a specialty chemicals manufacturing company offering a full-stack solution from R&D and custom synthesis to large-scale manufacturing and doorstep delivery. Headquartered in Bengaluru, India, we serve multiple industries ranging from pharmaceuticals to agrochemicals and industrial chemicals to personal care and fragrances. We enable 500+ businesses across 20+ countries to develop and scale innovative chemicals from lab to commercial production. We have raised over $54 million from top tier investors such as Accel and Bertelsmann, We are a team of 250+ professionals with entities in India, Japan, USA, UAE, and Indonesia. Learn more about why Forbes thinks we are the top ...

Join Teleperformance Where Excellence Meets Opportunity! Teleperformance is a leading provider of customer experience management, offering premier omnichannel support to top global companies. Our diverse service locations, including on-site and work-at-home programs, ensure flexibility and broad reach. Why Choose Teleperformance We emphasize the importance of our employees, fostering enduring relationships within our teams and communities. Our dedication to employee satisfaction distinguishes us. Utilize advanced support technologies and processes engineered to achieve outstanding results. We cultivate lasting client relationships and make positive contributions to our local communities. Bec...

Role: Analyst, Planning & Scheduling Designation: Analyst, Planning & Scheduling Location : Bangalore Qualification : Graduation Years Of Exp: 4 yrs Role and Key responsibilities: resources to ensure optimal staffing levels and efficiency. Key responsibilities include forecasting demand, building schedules, managing time-off requests, and monitoring productivity. WFM professionals also analyze data, implement WFM policies, and provide training to ensure compliance and optimize resource utilization Key skills and knowledge: strong analytical and forecasting abilities, proficiency in WFM software, excellent communication, and strategic thinking to align workforce plans with business goals. Bes...

Why Birdeye? Birdeye is the highest-rated reputation, social media, and customer experience platform for local businesses and brands. Over 150,000 businesses use Birdeyes AI-powered platform to effortlessly manage online reputation, connect with prospects through social media and digital channels, and gain customer experience insights to grow sales and thrive.At Birdeye, innovation isn't just a goal it's our driving force. Our commitment to pushing boundaries and redefining industry standards has earned us accolades as one of the foremost providers of AI, Reputation Management, Social Media, and Customer Experience software by G2.Founded in 2012 and headquartered in Palo Alto, Birdeye is led...

What We Offer: At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First. About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experien...

MANDATORY CRITERIA Industry Experience: Bouttique Consulting Firms, Law FIrms Fast-growth Startups, Boutique Investment Firms Professional Services Firms, Qualification: MBA Post Qualification Experience: 8-15 years THE ROLE One of the leading Executive Search Firms in India is seeking a dynamic and forward-thinking Head of Human Resources with approximately 8 years of experience post-B-school. The ideal candidate will be responsible for leading all HR functions - both transactional and strategic - with a particular focus on talent retention, performance management, and sustaining a high-performance, values-driven culture. JOB RESPONSIBILITIES The incumbent will primarily be in charge of: o ...

Role & responsibilities AVP / VP - HR Analytics role with a leading GCC at Jaipur Support workforce planning and forecasting for FTE and compensation costs to ensure a systematic and transparent link between FTE, FTE movements and compensation costs. Provide MI and analytics support to the HR function in the areas of people metrics, reporting, advanced & predictive analytics, and responsible for successful delivery globally as per agreed KPIs Utilize technology and analytical tools (R, Python recommended) to develop and analyze enterprise-wide people and other cross-functional data as needed, and communicates findings to senior management via formal presentations, standard management reporti...

Join us as a Portfolio Manager We'll look to you to understand and use Agile and DevOps principles, allowing sufficient flexibility for the portfolio to evolve as customer value is proven and the needs evolve You'll be managing a rolling investment portfolio to realise the strategic objectives of the enterprise or domain by providing investment planning, the transformation portfolio and design services This is a great opportunity to take on a role in an innovative, forward thinking environment where you ll be able to have a tangible effect on the function Were offering this role at vice president level What youll doAs a Portfolio Manager, you ll be defining, developing and managing managemen...

As a Talent Acquisition Leader at Snapmint, you will play a crucial role in driving hiring initiatives across Technology, Product, Business, and Operations in alignment with the company's strategic growth goals. Your responsibilities will encompass owning and managing the entire recruitment process for both technical and non-technical positions, ranging from individual contributors to senior leadership roles. Collaboration with the leadership team to establish hiring strategies, conduct workforce planning, and design organizational structures will be a key aspect of your role. You will be tasked with leading and mentoring a high-performing Talent Acquisition team, aiming to enhance our emplo...