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9.0 - 11.0 years
0 Lacs
Noida, Uttar Pradesh, India
On-site
About the company: Aparna Kaushik Design Group, led by architect and Founding Principal Aparna Kaushik, merges European classicism with modernist tropical architecture. Specializing in luxury estates and residences, the firm offers comprehensive design services spanning architecture, interiors, furniture, lighting, and product design. For more information about our firm and the work we do, kindly visit our website at https://aparnakaushik.com/ or check out our Instagram handle at https://www.instagram.com/aparnakaushikofficial/. We are looking for a Senior HR Manager with the following requirements: Graduate/ Post graduate. 9 years rich experience. Resident of Noida or nearby areas. Excellent English communication and writing skills. Ability to foster healthy employee relationship and network building. Job Description : Managing end to end employee life cycle from on boarding till exit formality. Recruitment for the relevant profiles in the organization through Linked in, Other Job Portals, Social Media and Consultancies and follow up with them. A strong communicator (English fluency is mandatory) with mentionable Interpersonal & problem-solving skills. Assessing skills for junior positions. Designing and updating Job Descriptions for the required Profile. Build and maintain a network with top architecture and design colleges. Coordinate campus interview and other selection activities. Good knowledge of workforce and manpower planning. Has a good command over company policies and policy implementation. Work with department managers to develop training programs and ensure they deliver results. Execute the employee&aposs annual review procedures. Develop strategies to improve engagement and manage programs designed to foster team members, including but not limited to, recruitment, onboarding, retention, recognition, learning and development, diversity, wellness, and other activities aimed at creating a positive workplace environment. Skills Recruitment, Talent management, Campus recruitment, workforce planning, HR management, recruitment software. Show more Show less
Posted 3 days ago
3.0 - 7.0 years
0 Lacs
agra, uttar pradesh
On-site
You are a proactive and dynamic HR Business Partner (HRBP) with 3-6 years of experience. Collaborating closely with business leaders, you provide strategic HR support to drive talent management, employee engagement, and organizational development initiatives. Your strong understanding of HR policies, talent management, and employee relations allows you to align HR strategies with business objectives to create a positive and productive workplace. Your key responsibilities include partnering with business leaders to understand their needs and provide strategic HR solutions, assisting in identifying, developing, and retaining top talent, acting as a trusted advisor on HR-related matters, supporting initiatives for employee development and training programs, ensuring HR policies and practices comply with local laws, collaborating on workforce planning, managing organizational changes and transitions, driving initiatives to improve employee engagement, and providing data-driven insights using HR analytics. To qualify for this role, you should have a Bachelor's degree in Human Resources, Business Administration, or a related field (Master's degree preferred), 3-6 years of experience in an HR Business Partner or similar HR role, strong knowledge of HR policies, labor laws, and best practices, excellent communication and interpersonal skills, ability to build strong relationships, proven ability to manage multiple priorities, strong problem-solving and conflict-resolution skills, and experience with HRIS and other HR tools. Preferred skills include experience in a fast-paced, dynamic work environment, familiarity with HR metrics and data analysis, and certification in HR (e.g., SHRM-CP, PHR) as a plus.,
Posted 3 days ago
10.0 - 14.0 years
0 Lacs
karnataka
On-site
The Resource Management Manager role involves overseeing resource planning, allocation, and utilization within the Organization. Your responsibilities include ensuring that resources are assigned to projects at the right time, balancing workload distribution, optimizing capacity, and supporting business objectives. You will collaborate with Directors, Project Managers, external stakeholders, and HR to maintain workforce efficiency, track skills, plan skill upgrades, project allocations, and anticipate future resource needs. You will lead the workforce planning process and demand intake process to achieve optimal resource allocation across projects and teams. Working closely with delivery directors and managers, you will prioritize assignments and maintain a centralized system to track availability, skills, and project assignments. Monitoring resource utilization and workload distribution, you will identify gaps and recommend solutions like hiring, upskilling, or reallocation. You are responsible for maintaining an up-to-date database of employee skills, certifications, and expertise, actively managing resources in the Bench, and planning upskilling initiatives. Acting as a liaison between Directors, Project Managers, and HR, you will align resourcing strategies with business goals, participate in workforce planning discussions, and contribute to hiring decisions. You will develop and implement best practices for resource management, establish governance frameworks and policies, and continuously assess and improve resource management tools and methodologies. Your success will be measured by efficient resource allocation, high resource utilization rates, reduction in skill gaps, and positive feedback from stakeholders. To be successful in this role, you should have a Bachelor's degree in IT or Business, 10+ years of experience in account management, resource management, workforce planning, and IT project management. Proficiency in resource management tools, strong understanding of IT project lifecycle and methodologies, excellent analytical and problem-solving skills, and strong stakeholder management and communication abilities are required. Certification in resource management, project management, or Agile methodologies is preferred. This is a permanent full-time position based in Bangalore, offering competitive salaries, comprehensive health benefits, flexible work hours, remote work options, professional development, and training opportunities in a supportive and inclusive work environment.,
Posted 3 days ago
1.0 - 5.0 years
0 Lacs
kozhikode, kerala
On-site
As an HR Generalist at our organization, you play a crucial role in driving our success by developing and implementing HR strategies that support our business objectives and cultivate a positive work environment. You will be responsible for leading and overseeing various HR functions, such as talent acquisition, performance management, employee relations, and HR compliance. Your key responsibilities include managing all HR activities, developing and maintaining HR policies that align with our goals, and promoting a workplace culture that fosters engagement and productivity. You will serve as a trusted advisor to our leadership team, offering guidance on workforce planning, succession planning, and employee development initiatives. To excel in this role, you must hold a Master's degree in Human Resource Management, Business Administration, or a related field, along with a minimum of 2+ years of progressive HR experience in a managerial capacity, preferably within the IT/Tech sector. Your strong understanding of HR principles, labor laws, and compliance standards will be essential, along with your proven leadership skills and excellent interpersonal, communication, and problem-solving abilities. Experience with HR systems and tools, including HRIS and ATS platforms, is required. We are looking for a proactive and strategic thinker with a people-centric approach to HR. This is a full-time position with a day shift schedule, requiring at least 1 year of HR experience. The work location is in person. If you are passionate about HR and eager to contribute to a dynamic and engaging work environment, we invite you to apply for this exciting opportunity.,
Posted 3 days ago
4.0 - 8.0 years
0 Lacs
vijayawada, andhra pradesh
On-site
You are a dynamic and experienced Human Resources Manager responsible for overseeing all aspects of HR practices and processes. Your role involves developing HR strategies aligned with business goals, providing advice to management, and shaping company culture. You will be instrumental in talent acquisition, employee development, and maintaining compliance with labor laws. Your key responsibilities include developing and implementing HR strategies, managing the recruitment process, designing training programs, maintaining company policies, and overseeing performance management systems. You will also be responsible for fostering a positive work environment, organizing team engagement activities, and addressing employee grievances and conflicts. To excel in this role, you must possess a Bachelor's/Master's degree in Human Resources, Business Administration, or a related field, along with at least 5 years of HR management experience in the IT/digital industry. You should have a solid understanding of labor laws, HR best practices, and strong interpersonal, communication, and leadership skills. Being a strategic thinker with excellent problem-solving abilities is essential for this position. In return, we offer a competitive salary, performance incentives, a friendly and creative work culture, the opportunity to work with a growing digital company, and support for career development and upskilling. This is a full-time position located in person.,
Posted 4 days ago
4.0 - 8.0 years
0 Lacs
karnataka
On-site
As a Business Analyst - HR Analytics within our People Analytics team, you will play a crucial role in managing data requirements related to the Corporate Sustainability Reporting Directive. Your responsibilities will include collecting, cleaning, and analyzing HR data from various sources to identify trends and patterns. Collaborating with different teams for effective stakeholder management and supporting data reporting requirements will be key aspects of your role. Additionally, you will be tasked with presenting findings and insights to stakeholders using data visualization tools and contributing to the enhancement of HR data governance. To excel in this position, you should possess a Bachelor's degree in HR, Business, Data Science, Statistics, or a related field. A minimum of 4-5 years of experience in HR analytics, data analysis, and reporting within a corporate HR environment is required. Proficiency in data manipulation and analysis tools like Excel, SQL, and HR information systems (HRIS) is essential. Strong communication and presentation skills are necessary for effectively conveying complex data insights to non-technical audiences. Familiarity with HR processes, workforce planning, and talent management concepts will be beneficial. Moreover, experience with data visualization tools such as Tableau, Power BI, or similar platforms is a plus. Your ability to manage stakeholders effectively and communicate with clarity will be crucial for success in this role. We are seeking a motivated individual who is passionate about sustainability and data analytics. If you are ready to take on this exciting challenge and contribute to our People Analytics team, we would love to hear from you. This position is full-time and requires a proactive approach to handling data analytics tasks with a focus on sustainability and stakeholder management. Req: 009173,
Posted 4 days ago
8.0 - 10.0 years
0 Lacs
Delhi, India
On-site
Description CIMMYT is a cutting edge, non-profit, international organization dedicated to solving tomorrow&aposs problems today. It is entrusted with fostering improved quantity, quality, and dependability of production systems and basic cereals such as maize, wheat, triticale, sorghum, millets, and associated crops through applied agricultural science, particularly in the Global South, through building strong partnerships. This combination enhances the livelihood trajectories and resilience of millions of resource-poor farmers, while working towards a more productive, inclusive, and resilient agrifood system within planetary boundaries. For more information, visit cimmyt.org. The Regional HR Manager will play a critical role in strengthening operational efficiency across country offices within the region for Human Resources. This position ensures that country offices are aligned with organizational goals, adhere to policies, and operate effectively within their strategic mandates. The role involves regular monitoring, capacity building, and strategic advisory to enhance overall performance and accountability. This position will support the Regional Director and Management by providing strategic leadership, aligning country/ regional activities with institutional goals, facilitating coordination between HQ and country/regional offices, and making localized decisions to address specific challenges and opportunities. Oversight, monitoring/ assurance and compliance are essential aspects of this function. Collaborate closely with other Regional Managers and focal points of the Operations Chapter to ensure the seamless adaptation and implementation of policies, procedures, and new system architecture (e.g., ERP and contract systems), focusing on process improvement while maintaining business continuity during the transition. This position will be based in New Delhi, India. Objectives Of The Position Align country offices with organizational strategic objectives, policies, and compliance frameworks. Support effective and transparent management practices within country offices. Foster collaboration and identify support needs between country offices and HQ teams. Assist in identifying and mitigating risks, while enhancing internal controls to ensure operational resilience and sustainability. Manage employee labor relations, including conflict resolution and disciplinary actions. Develop and implement annual training plans in line with the 2030 strategy. Oversee HR initiatives, including OHS Programs and environmental well-being efforts. Specific Duties Conduct regular assessments of country office operations to ensure alignment with strategic objectives and regional priorities. Review and provide insights on the impact of country office activities and initiatives. Coordinate strategic planning and execution between country offices and HQ. Ensure adherence to organizational policies, DOA, and compliance standards. Conduct reviews and spot checks to ensure compliance, recommending corrective actions for HR processes and activities. Collaborate with Legal and other departments to review compliance and address irregularities. Monitor ongoing compliance through regular reporting and data analysis. Monitor operational performance, identifying inefficiencies in key HR processes at the regional level. Implement process improvements and training initiatives. Ensure effective resource utilization and alignment with cost management strategies (structure, staffing, and work allocation). Work with the regional Director and Country Offices, to include HR management, training, support, well-being, and other relevant aspects in operational plans and budgets. Contribute for HR to the opening or closing of country Offices in the Region. Evaluate and promote/ support leadership and management practices to enhance team engagement and morale. Support talent development initiatives, focusing on building local/ regional capacity. Work with relevant areas to address workforce gaps and strengthen team cohesion. Develop and implement annual training plans with program leads/managers and HQ. Ensure compliance with institutional policies and procedures (e.g., DoA for contracts). Identify significant risks regarding staff relations/ management and coordinate actions to mitigate them. Implement best practices in staff relations/ management across country/ regional offices. Strengthen partnerships with external recruitment companies and networks to boost the organizations reputation and enhance talent attraction and retention. Act as a representative of the Regional/HQ team in country offices, ensuring effective communication and coordination. Oversee the implementation of Environmental, Health and Safety Programs. Collaborate with OHS specialists to train staff in health, safety, and emergency procedures. Collaborate with HR HQ to develop and implement environmental, health and safety strategies and well-being initiatives that address country and regional needs and priorities. Develop and implement a global compensation and benefits strategy, including salary evaluation, job grading, and compliance with local regulations. Coordinate on and off boarding of IRS with Programs, Country Offices and HQ HR. Provide adequate level of administrative support to IRS and dependents. Support all audit efforts on HR matters for staff and projects in all country offices. Ensure compliance with labor laws and update HR policies and procedures accordingly. Collaborate with HR HQ to develop, implement, and manage internal tools and systems for HR reporting, and data analysis as well as staff management at the country/ regional level. Conduct ongoing monitoring and oversight of country office operations, ensuring they meet HQ standards. Provide regular updates to HQ on the status of country offices, including KPIs. Coordinate with HQ to address issues identified during monitoring activities. Requirements Bachelor&aposs or Master&aposs degree in Human Resources Management, Business Administration, or a related field. At least 8-10 years of progressive HR experience, including regional or multi-country management. Experience in human resources governance, compliance, and strategy alignment. Ability to align HR activities with organizational goals and policies. Proven ability to lead, inspire, and develop HR teams across regions. Experience in driving change management initiatives and fostering a positive organizational culture. Strong understanding of labor laws, internal controls, and audit. Experience developing and implementing training and capacity-building plans. Experience working in a regional or multi-site capacity, ideally within an international organization. Proven experience in workforce planning, recruitment practices, employee relations, performance management, and organizational development. Familiarity with HRIS systems. Excellent verbal and written communication skills in English, with cultural sensitivity for diverse, multi-lingual teams. Proficiency in presenting HR data and insights to senior leadership. Ability to manage multiple priorities across regions with high attention to detail. Expertise in planning and implementing HR initiatives effectively. Adaptability and cultural sensitivity for working in diverse regional contexts. Benefits The position is for an initial fixed-term contract of 12 months, after which further employment is subject to performance and the continued availability of funds. CIMMYT offers an attractive remuneration package, with a range of benefits including health insurance. Candidates must apply online for IN25123 Regional Human Resources Manager. Screening and follow-up of applications will begin on January 7th, 2025. Applications must include a CV with contact details (telephone and email address) of 3 work-related references along with the confirmation that Recruitment can contact them) and a cover letter. Incomplete applications will not be taken into consideration. Please note that only short-listed candidates will be contacted. CIMMYT is an equal opportunity employer. It fosters a multicultural work environment that values gender equality, teamwork, and respect for diversity. Women are encouraged to apply. Show more Show less
Posted 4 days ago
10.0 - 15.0 years
9 - 13 Lacs
Gurugram
Work from Office
Whats the roleAs an HR Business partner, you provide strategic HR advice to Sales leaders, improving the quality of decisions and driving business value. You proactively shape business transformation, cultivate organizational capability, leadership pipelines, and a culture of Performance with Care, translating strategic business objectives into effective people plans Who is HiltiAt Hilti, we are a passionate global team committed to making construction better. As a trusted partner in productivity, safety, and sustainability, we provide innovative solutions that shape the buildings, roads, and infrastructure essential to daily life. At Hilti, careers are made real by empowering you to explore the possibilities, maximize your potential, own your development, and create meaningful impact every day. What does the role involveKey Responsibilities & goals: Provides dedicated HR support to a Sales Region/BU Leverage understanding of business and HR solutions to influence strategic people priorities including sales productivity and talent retention Coach leaders and managers to help drive a culture of Performance with Care, act as a trusted advisor on all people decisions Build capabilities and succession/talent pipelines for the future, with a focus on increasing Female Representation and foster internal growth. Position India as a talent exporter and facilitates movements for regional and global roles Conduct Annual Strategic Workforce planning and periodically update basis predicted attrition and movements, collaborate with TA COE to build proactive pools to achieve Zero Open Territories Drives key HR processes including performance (MyC), Development (MyD), Succession (HPR), Engagement (GEOS), merit, and compensation/bonus Prioritize employee wellbeing and promotes a creative, collaborative, and inclusive work environment Champion an exceptional employee experience, ensuring motivation, engagement, and support. Proactively drive employee connect via regular field visits with Sales Workforce Lead change and transformation as needed, managing culture change initiatives and supporting the transformation journey Collaborate seamlessly with HR Centers of Excellence to tailor HR solutions that meet specific business needs Manage sensitive employee relations matters with care and efficiency What do we offerYour responsibilities will be great and, with them, we ll give you the freedom and autonomy to do whatever it takes to deliver outstanding results. We ll offer you opportunities to move around the business to work abroad, experience different job functions and tackle different markets. It s a great way to find the right match for your ambitions and achieve the exciting career you re after. We have a very thorough people review process which enables your career progression as soon as you re ready for the next challenge. What you need is: MBA in HR from a premier institute 10+ years of experience in human resources across HR Generalist & COE roles Proven experience managing HR for Sales teams in a Multi-National environment Engaging personality along with excellent communication and influencing skills Strong Stakeholder Management skills Why should you apply
Posted 4 days ago
10.0 - 15.0 years
50 - 55 Lacs
Mumbai
Work from Office
Are you ready to take your career to the next levelAs a Vice President - Human Resource Business Advisor within Commercial Investment Banking, you will be at the forefront of integrating human resource strategies with business plans to drive organizational success. Job Summary As a Vice President - Human Resource Business Advisor within Commercial Investment Banking, you will work closely with business leaders to understand their goals and challenges, providing strategic advice on human resource matters. You will play a key role in integrating HR strategies with business plans to promote organizational success. Job Responsibilities Support the implementation of people agenda initiatives and efforts for a business area Provide day-to-day advice on human capital matters. Advise business leadership and cascade the structuring & re-organizational changes deeper into LOB areas to institutionalize the new organization into BAU Support year-end compensation process by ensuring that baselines are accurate and synchronized (including joiners, leavers, transfers), providing guidance on incentive compensation and salary planning as appropriate and supporting managers through compensation decisions Support the performance and talent management cycle by partnering with leaders on an as-needed basis to handle succession planning needs and requirements, answer performance questions, issues and processes, supporting and providing guidance on the promotion process particularly during quarterly & end-of-year timing Facilitate feedback processes and other employee input initiatives, e.g. action plans based on Employee Opinion Surveys, Pulse Checks, etc. Support or participate in individualized development and coaching to managers and emerging leaders, as needed, and in partnership with the development team. This may include supporting action items that stem from leadership coaching provided by the aligned HRBA or an external coach Provide project management support for HR-related initiatives being implemented within LOBs Support cross-LOB and large scale initiatives and work with management information systems (MIS) and reporting to understand trends and outliers, and facilitate fact based, metrics driven client decisions Be a champion of HR process change. Analyze processes, data and trends to make recommendations to management team for continuous improvement Ensure appropriate controls are in place and managed effectively for all critical HR processes Required qualifications, capabilities, and skills Minimum 10 years of overall Human Resource experience Bachelor s Degree required Knowledge of full range of people practices in a business setting goal setting, performance assessment and improvement, compensation practices, talent review and talent management, workforce planning, reductions in force, manager development Project management abilities including execution skills and end to end process improvement Ability to utilize critical thinking and analytical skills regularly to identify issues and trends, develop solutions and/or recommendations to address root cause and strong analytical, quantitative and technical skills that enable individual to leverage data to create HR strategies that support and drive business results Ability to navigate a global matrix organization and partner on issues across HR and the business. Must be able to work collaboratively and to develop strong, positive working relationships with exceptional judgment, demonstrated ability to make sound decisions and be creative in developing alternative solutions in a fast paced environment Preferred qualifications, capabilities, and skills Proven track record in objectively coaching employees and management through complex, difficult issues and mitigating risks Promote partnership by fostering a shared purpose, trust and teamwork across teams, businesses, functions, regions, and levels Advanced degree desired Exceptional judgment, demonstrated ability to make sound decisions and be creative in developing alternative solutions in a fast paced environment Previous HR Business Advisor experience preferred Are you ready to take your career to the next levelAs a Vice President - Human Resource Business Advisor within Commercial Investment Banking, you will be at the forefront of integrating human resource strategies with business plans to drive organizational success. Job Summary As a Vice President - Human Resource Business Advisor within Commercial Investment Banking, you will work closely with business leaders to understand their goals and challenges, providing strategic advice on human resource matters. You will play a key role in integrating HR strategies with business plans to promote organizational success. Job Responsibilities Support the implementation of people agenda initiatives and efforts for a business area Provide day-to-day advice on human capital matters. Advise business leadership and cascade the structuring & re-organizational changes deeper into LOB areas to institutionalize the new organization into BAU Support year-end compensation process by ensuring that baselines are accurate and synchronized (including joiners, leavers, transfers), providing guidance on incentive compensation and salary planning as appropriate and supporting managers through compensation decisions Support the performance and talent management cycle by partnering with leaders on an as-needed basis to handle succession planning needs and requirements, answer performance questions, issues and processes, supporting and providing guidance on the promotion process particularly during quarterly & end-of-year timing Facilitate feedback processes and other employee input initiatives, e.g. action plans based on Employee Opinion Surveys, Pulse Checks, etc. Support or participate in individualized development and coaching to managers and emerging leaders, as needed, and in partnership with the development team. This may include supporting action items that stem from leadership coaching provided by the aligned HRBA or an external coach Provide project management support for HR-related initiatives being implemented within LOBs Support cross-LOB and large scale initiatives and work with management information systems (MIS) and reporting to understand trends and outliers, and facilitate fact based, metrics driven client decisions Be a champion of HR process change. Analyze processes, data and trends to make recommendations to management team for continuous improvement Ensure appropriate controls are in place and managed effectively for all critical HR processes Required qualifications, capabilities, and skills Minimum 10 years of overall Human Resource experience Bachelor s Degree required Knowledge of full range of people practices in a business setting goal setting, performance assessment and improvement, compensation practices, talent review and talent management, workforce planning, reductions in force, manager development Project management abilities including execution skills and end to end process improvement Ability to utilize critical thinking and analytical skills regularly to identify issues and trends, develop solutions and/or recommendations to address root cause and strong analytical, quantitative and technical skills that enable individual to leverage data to create HR strategies that support and drive business results Ability to navigate a global matrix organization and partner on issues across HR and the business. Must be able to work collaboratively and to develop strong, positive working relationships with exceptional judgment, demonstrated ability to make sound decisions and be creative in developing alternative solutions in a fast paced environment Preferred qualifications, capabilities, and skills Proven track record in objectively coaching employees and management through complex, difficult issues and mitigating risks Promote partnership by fostering a shared purpose, trust and teamwork across teams, businesses, functions, regions, and levels Advanced degree desired Exceptional judgment, demonstrated ability to make sound decisions and be creative in developing alternative solutions in a fast paced environment Previous HR Business Advisor experience preferred
Posted 4 days ago
5.0 - 10.0 years
8 - 18 Lacs
Hyderabad
Work from Office
About the Job We are changing the way people think about customer care, and we need your help! Were seeking a Workforce Manager to direct, manage and supervise all activities related to the Workforce team for a dedicated IntouchCX program. We’re looking for a leader who has the vision, experience and passion to contribute to our culture and the success of our programs. As Workforce Manager, You Will Work closely with Operations to ensure all team members are focused on the delivery of company goals and objectives of our partners Interact with external partners and develop long term relationships Assist in analyzing partner metrics and staffing on a consistent basis Make recommendations for efficiencies on programs Actively manage, support, motivate and retain members of the Workforce team Participate in Sales meetings and requests for information Maintain awareness of emerging industry tools As Workforce Manager, You Have A University or College Degree in a related discipline (Computer Science, Marketing, Communications, Business) Experience working with Aspect software (considered an asset) Strong analytical, problem-solving, technical, information-management and decision-making skills Demonstrated strong interpersonal and communication skills Superior organizational skills and the ability to follow through Ability to work in a fast-paced, hectic & changing environment Ability to effectively interact with employees at all levels and people from diverse backgrounds Ability to think strategically Ability to plan and monitor for results
Posted 4 days ago
1.0 - 5.0 years
1 - 5 Lacs
Bengaluru
Work from Office
Job Title: Workforce Management ( WFM ) Location : Bangalore ( WFO ) Shift: Night Shift Job Summary: The Workforce Management (WFM) professional is responsible for forecasting, scheduling, real-time monitoring, and reporting to ensure optimal staffing and operational efficiency. This role supports business goals by aligning workforce capacity with demand, improving service levels, and reducing operational costs. Key Responsibilities: Forecast call volumes, staffing needs, and workload across departments. Develop and manage employee schedules to meet service level agreements (SLAs). Monitor real-time performance and adjust staffing as needed. Analyze historical data to identify trends and improve forecasting accuracy. Collaborate with operations, HR, and training teams to align workforce plans. Generate and distribute daily, weekly, and monthly performance reports. Identify gaps in staffing and recommend solutions. Support business continuity planning and shift management. Use WFM tools for scheduling and reporting. Required Skills & Qualifications: Excellent communication and coordination abilities. Bachelor's degree in Business, Statistics, Operations, or related field. 2 - 5 years of experience in workforce planning or contact center operations. Strong analytical and problem-solving skills. Proficiency in Excel and WFM software. Ability to work in a fast-paced, dynamic environment. Immediate joiners are preferred How to apply, Kindly share your profiles to: Mansoor.Shaikbabu@omegahms.com Regards, Mohammed Mansoor HR Team
Posted 4 days ago
5.0 - 10.0 years
7 - 12 Lacs
Bengaluru
Work from Office
In your new role, you will: Work side-by-side with senior leaders, mid-level managers, and front-line managers, coach them in people matters, and adapt and deploy people strategy to the needs of the business. Focus on all people-related matters by consulting for the best fit application of HR policies and tools. Own the governance for HR topics,e.g., grading, compensation decisions, recruiting decisions, diversity &inclusion Provide guidance on transactional HR topics Advise talents on career, partner with global HR teams to facilitate Talent Summits, advise managers and employees on people development(e.g., implement and facilitate the HR cycle; leadership development; OD and OT), support & Coach managers in developing their leadership teams Deliver ideas, tools, data, and diagnostics to the local managers, actively consult on topics such as Workforce planning, Employee Engagement, and Succession Planning. Facilitate feedback sessions, e.g. leadership dialog, Conduct Integration & Onboarding for New managers (New Manager Assimilation sessions) Handle difficult issues in compliance and employee relations Make an active contribution to executing the business strategy to best consult the local management teams You are best equipped for this task if you have: Bachelor s or master s degree with a minimum of 5+ years of HR BusinessPartner and/or HR Generalist experience PHR/SPHR/GPHR certification preferred. Team-oriented mindset and flexibility, i.e., able and willing to learn and work through ambiguity Strong business and HR acumen, including the ability to diagnose and analyze problems and drive appropriate solutions Excellent verbal, written communication skills, and presentation skills with proven ability to interact and partner with people at all levels of a large, global matrix organization. Solid working knowledge of MS Office We are on a journey to create the best Infineon for everyone. This means we embrace diversity and inclusion and welcome everyone for who they are. At Infineon, we offer a working environment characterized by trust, openness, respect and tolerance and are committed to give all applicants and employees equal opportunities. We base our recruiting decisions on the applicant s experience and skills. Learn more about our various contact channels. Please let your recruiter know if they need to pay special attention to something in order to enable your participation in the interview process. Click here for more information about Diversity & Inclusion at Infineon.
Posted 4 days ago
1.0 - 5.0 years
3 - 6 Lacs
Pune
Hybrid
JOB PURPOSE To manage engineering resource planning, work scheduling, work planning structures, and project reporting through Mosaic and related tools. This role ensures efficient resource planning, timely reporting, and seamless coordination across engineering departments including both internal and external stakeholders. Role & responsibilities RESPONSIBILITIES: 1. Resource & Project Scheduling: Manage daily activity schedules across all engineering departments using Mosaic or equivalent software. Create and maintain project timelines, work phases and resource allocation plans. 2. Tool & Platform Management: Create and maintain projects in Mosaic , including work categories, budget, phases, members, and time coding. Create associated AX Projects as per company protocols. 3. WPS (Work Package Status) Management: Regularly update and track WPS across all engineering teams. Align resource allocation with WPS inputs and project deliverables. 4. Budget & Cost Tracking (Variance Reports): Maintain engineering project budgets in Mosaic, update phases, work categories, and team members. Monitor hours booked, utilization, and cost-to-completion data. 5. Stakeholder Coordination: Coordinate with engineering leads, project managers, and department heads to update task priorities. 6. Reporting & MIS: Generate dashboards and utilization reports to track resource performance, availability, and over/under-utilization. Provide weekly/monthly updates on project staffing and scheduling. SPI budget performance report to Finance every month. Timesheet data report sorting as per Ax format and report to Finance every month. Resource loading file updating as per Ax report every month. Publishing utilization report to UCW and UCI every month. 7. Continuous Improvement: Identify and implement process improvements in resource scheduling and tracking. Propose and test automation tools or scripts (e.g., Excel macros, Power BI dashboards) for schedule optimization. Preferred candidate profile Bachelor of Science is required Minimum 2 years of relevant experience in engineering resource scheduling, planning, or project coordination. Exposure to technical documentation will be a plus.
Posted 4 days ago
5.0 - 8.0 years
4 - 6 Lacs
Bhayandar
Work from Office
Role & responsibilities Overseeing Day-to-day operations. Managing PNL Activities. Managing Team Leaders. Expanding Team/Vertical Business YOY. Oversee recruitment and training of new employees. Manpower planning for new business Key account analysis Preferred candidate profile 5-8 years of experience in Recruitment Management or related field (Talent Management). Strong understanding of PNL management principles and ability to manage budgets effectively. Excellent leadership skills with experience in team management and leadership hiring initiatives.
Posted 4 days ago
8.0 - 13.0 years
10 - 15 Lacs
Chennai, Tamil Nadu, India
On-site
Role & Responsibilities Lead and manage end-to-end operations of the contact center site ensuring smooth service delivery. Drive revenue generation by supporting cross-sales initiatives and achieving sales targets. Optimize human resource utilization, including workforce planning and performance management. Ensure adherence to compliance frameworks and regulatory guidelines. Focus on improving service efficiency and enhancing customer experience. Monitor and report on key performance indicators (KPIs) such as service levels, revenue, and employee productivity. Collaborate with stakeholders to resolve operational challenges and implement process improvements.
Posted 4 days ago
5.0 - 9.0 years
0 Lacs
delhi
On-site
You will be working as an HR Business Partner (HRBP) in the Solar Manufacturing sector. Your primary responsibility will be to align HR strategies with the business objectives of the manufacturing unit and offer strategic guidance to the manufacturing leadership team. Your role will involve implementing various HR initiatives such as workforce planning, talent management, employee engagement, compliance, performance management, and employee relations, tailored to the specific requirements of a high-tech manufacturing environment. You will collaborate with cross-functional teams to enhance operational effectiveness, foster a culture of high performance, and ensure the implementation of HR best practices in a dynamic solar manufacturing setting. Your key responsibilities will include partnering with plant leadership to comprehend business needs and align HR strategies accordingly. You will drive talent acquisition, onboarding, and retention strategies for shop-floor and technical roles. Additionally, you will be responsible for managing the entire employee life cycle processes, which includes performance appraisals, training & development, and succession planning. It will also be your responsibility to address employee concerns, promote workplace harmony, and cultivate a culture of safety, inclusion, and continuous improvement. You will collaborate with central HR teams to implement policies, conduct audits, and ensure the appropriate utilization of HRMS. Monitoring and enhancing employee engagement and communication practices at the plant level will also be a part of your role. It is essential for you to maintain HR dashboards, generate regular reports, and provide insightful analysis to the leadership team to aid decision-making processes.,
Posted 4 days ago
10.0 - 14.0 years
0 Lacs
ahmedabad, gujarat
On-site
TechBlocks is a leading global digital product development firm that unifies strategy, design, and technology to provide growth-centric digital product engineering solutions for F500 companies and global brands. Our passion lies in empowering innovators and change-makers throughout the product life cycle by specializing in building customized business apps that enhance efficiency, collaboration, and user experience. Based in Toronto with offices in the U.S. and India, TechBlocks is known for its ability to assist businesses in transforming into digital enterprises through consulting, engineering, and post-go-live, go-to-market services. TechBlocks (TB) is currently seeking an experienced Manager Human Resources to oversee the human resources and people operations functions in Hyderabad, India. The role involves managing recruiting, onboarding, compensation, benefits, employee relations, culture/DEI, performance management, organizational initiatives, internal communications, HR technology, policy administration, retirement plan administration, and compliance. Key Responsibilities: - Develop and implement HR initiatives to support talent and culture. - Promote a people-centric culture aligned with organizational goals. - Streamline recruiting processes and work on inclusive recruitment strategies. - Manage total rewards program including compensation, salaries, bonuses, and benefits. - Support performance management processes and provide training to management. - Oversee recruitment, onboarding, and retention strategies. - Ensure HR programs comply with regulations and recommend improvements. Collaboration with the Director of IT to align staff technology needs and IT goals with organizational strategy is essential. The ideal candidate should possess HR leadership qualities, collaborate effectively across functions, have generalist expertise in HR, international experience, adaptability, and excellent communication skills. Qualifications: - Bachelor's or master's degree in human resource management with a minimum of 10 years of experience. - Experience managing HR and/or operations professionals. - Proficiency in employment law, organizational planning, employee relations, and talent management. - Knowledge of Office365, ATS, HRIS, onboarding, and performance management tools. - Strong writing, communication, follow-through, and attention to detail skills.,
Posted 4 days ago
3.0 - 7.0 years
0 Lacs
delhi
On-site
As an HR professional with 3-4 years of experience, you will be responsible for developing, delivering, and supporting the Talent Strategy to ensure the right talent is aligned with the objectives for each geography. Your role will involve overseeing key HR functions such as annual performance management cycles, employee engagement, total rewards, and talent development. You will also provide counsel to project executive teams on career planning, leadership development, and people management. In this role, you will be expected to develop innovative talent strategies that cater to the diverse needs of the business and its people. Monitoring the effectiveness of HR programs and services through key talent metrics will be crucial to identifying and analyzing people-related issues and developing solutions. Your expertise will be required in maintaining knowledge of best practices, legal developments, emerging trends, and technological advancements in the HR field. You will also design and deliver initiatives for the employee value proposition within the context of the overall business and HR strategy. The ideal candidate for this role will have a proven track record of solving complex organizational talent-related challenges, including talent development and succession planning. Strong leadership skills, experience in change management, and demonstrated agility in adapting strategies to market realities are essential. Additionally, experience in job design, workforce planning, strategic staffing, recruitment, performance management, compensation and benefits, and employee engagement will be advantageous.,
Posted 4 days ago
10.0 - 14.0 years
0 Lacs
hyderabad, telangana
On-site
As a Business Planning Manager at IQ-EQ, you will play a crucial role in achieving strategic and tactical priorities and initiatives. Your primary responsibility will be to provide business support to various programs, projects, and reporting deliverables. You will represent the Head of GCD India in interactions within and outside GCD. In collaboration with Operations Client Services team, HR, Finance, and other business partners, you will create processes to help business leaders define and align with strategic objectives, develop actionable plans, forecast hiring demand, assess talent supply, and capacity. Moreover, you will create reports on operational metrics to drive informed business decisions. Your key responsibilities will include developing business management plans and objectives, designing and implementing business strategies to meet goals, working closely with Client Delivery Directors to execute business strategies, and ensuring efficient operations with appropriate controls and monitoring in place to deliver within the budget. You will also be responsible for establishing an execution-focused organization to meet compliance, quality, and timeliness targets, driving efficiencies in production, enhancing internal client relationships, and improving employee engagement through developing compelling EVP and clear implementation plans. Additionally, you will lead and coordinate reporting requirements for GCD, drive efficiencies in overall production, analyse and report KPI and operational updates, partner with Talent Acquisition and HR teams on workforce planning, and execute timely analysis while managing multiple priorities. Key competencies for this position include strategic mindset, stakeholder management, planning and alignment, ensuring accountability, optimizing work processes, collaboration, financial acumen, resilience, situational adaptability, driving vision and purpose, building effective teams, and interpersonal savvy. To excel in this role, you are expected to demonstrate ownership, resilience, positivity, and proactivity. Essential criteria for this role include 10+ years of relevant experience, a Bachelor's/Master's degree in Statistics, Finance, or related fields, experience in collaborating on projects involving multiple teams, strong understanding of operational metrics, workforce trends, and analytics, expertise in MS Office tools (especially Excel and PowerPoint), and experience with PowerBI (an advantage).,
Posted 5 days ago
8.0 - 12.0 years
0 Lacs
maharashtra
On-site
As a dynamic and innovative technology-based healthcare start-up dedicated to transforming the healthcare industry, we are currently looking for a skilled and experienced Freelance Interim HR Leader to join our team. In this role, you will have the opportunity to play a pivotal role in shaping our organizational culture and development. As a Freelance Interim HR Leader, your primary responsibility will be to oversee various aspects of human resources. This will include focusing on employee engagement, policy development, organizational design, and acting as the primary interface between employees and management. The ideal candidate will have a proven track record in the start-up ecosystem and bring a wealth of experience to drive HR initiatives that align with our company's goals and values. Key Responsibilities: Employee Engagement: Develop and implement strategies to enhance employee engagement and foster a positive work environment. Organize and facilitate team-building activities, training sessions, and events to strengthen the sense of community within the organization. Face of HR: Serve as the face of HR within the organization, providing guidance and support to employees at all levels. Act as a mediator and point of contact for addressing employee concerns and promoting a culture of open communication. Collaborate with leadership to understand business needs and align HR strategies with organizational goals. Policy and Procedure Development: Develop, update, and communicate HR policies and procedures to ensure compliance with local regulations and industry best practices. Implement and enforce policies consistently across the organization. Organizational Design and Development: Work closely with leadership to assess and optimize organizational structure. Drive initiatives related to talent management, workforce planning, and succession planning. Qualifications: - Proven experience as an HR leader in a start-up environment. - Strong knowledge of HR best practices, employment legislation, and compliance requirements. - Excellent interpersonal and communication skills. - Ability to thrive in a dynamic and fast-paced work environment. - Demonstrated success in implementing effective employee engagement initiatives. - Experience in crafting and implementing policies and procedures. Education and Experience: - Bachelor's degree in Human Resources, Business Administration, or a related field. - 8+ years of progressive HR experience, with a focus on start-up environments. - HR certification (e.g., SHRM-SCP, SPHR) is a plus. Duration and Work Arrangement: This is a freelance interim role with an expected duration of 12 months. The role may require a hybrid work arrangement. Our client is an equal-opportunity employer and encourages applications from candidates of all backgrounds and experiences.,
Posted 5 days ago
8.0 - 12.0 years
0 Lacs
maharashtra
On-site
As the HR Head at Hundo, a digital-first food delivery and takeaway pizza brand, your role will involve leading and shaping the full HR function across all verticals, including central kitchen teams, delivery outlets, and office staff. Your contribution will be crucial in building a strong talent pipeline, ensuring compliance, driving performance, and fostering a positive culture that aligns with the business goals of Hundo. Your key responsibilities will include: 1. Strategic HR Leadership: - Developing and implementing HR strategies that are in line with the business goals. - Providing strategic advice to the leadership team on organizational structure, people management, and HR best practices. 2. Talent Acquisition & Workforce Planning: - Leading end-to-end recruitment for various teams within the organization. - Establishing a strong employer brand to attract top talent in the hospitality sector. - Planning the workforce according to operational needs and managing headcount cost-effectively. 3. Employee Engagement & Culture: - Cultivating a positive work culture based on performance, respect, and integrity. - Initiating and overseeing employee engagement programs, grievance redressal forums, and team-building initiatives. 4. Performance Management & Learning: - Implementing structured appraisal systems, KPIs, and growth plans for all departments. - Identifying training needs and executing learning and development programs for operations and leadership teams. 5. Compensation, Benefits & Compliance: - Ensuring competitive, fair, and compliant compensation structures. - Maintaining up-to-date HR policies in accordance with labor laws and industry norms. 6. Operational HR & SOPs: - Standardizing HR SOPs across various departments and locations. - Supporting manpower planning, shift rotations, attendance tracking, and leave policies. Qualifications & Requirements: - Bachelor's/Master's degree in Human Resources, Business Administration, or a related field. - 8-12 years of HR experience, with a minimum of 4 years in the hospitality/QSR/hotel industry. - Strong knowledge of Indian labor laws, F&B HR operations, and compliance frameworks. - Proven leadership skills with hands-on experience in hiring, retention, and people development. - Proficiency in HR software/HRMS tools and modern HR practices. - Excellent interpersonal, problem-solving, and communication skills. - Ability to thrive in fast-paced, multi-unit environments and field operations. Preferred Industry Background: - Cloud Kitchens - QSR (Quick Service Restaurants) - Hotel Chains - Food Delivery/Restaurant Chains - Hospitality Tech Startups Why Join Us - Be part of a rapidly growing, modern hospitality company in Mumbai. - Autonomy to build and lead HR with impact. - Dynamic culture with young leadership and exciting expansion plans. Apply at - contact@hundopizza.com,
Posted 5 days ago
5.0 - 9.0 years
0 Lacs
karnataka
On-site
As a People Business Partner (PBP) at Autodesk, you will play a crucial role in supporting change, the People Business Partner community, and the business. Your primary responsibilities will include partnering with leaders to establish plans, deliver solutions, and drive strategic business initiatives. You will work towards creating a people strategy focused on organizational design, workforce planning, and talent management to enhance overall business performance. In this unique role aligned to the Product & Solutions/Corporate Functions areas of the business, you will collaborate closely with Business Partner teams and leaders to support specific initiatives across multiple divisions. Your role will involve driving surge work projects, participating in functional and cross-functional initiatives, and facilitating initiatives to build a high-performing organization aligned with the strategic leadership agenda. To ensure an exceptional employee experience, you will focus on creating a safe and open environment where diverse perspectives are valued. You will work on implementing feedback mechanisms, employee surveys, and intervention strategies in collaboration with the People Business Partner leadership and the Learning and Talent Management team. The ideal candidate for this role should have a Bachelor's degree along with at least 7 years of HR experience, including 5+ years of People Business Partner experience supporting leaders with global teams. Preferred qualifications include relevant experience in tech or software industries, a consultative approach to strategic partnership, and proven conflict resolution skills in a complex, global environment. Additionally, excellent communication skills, adaptability, and a team-oriented mindset are essential for success in this role. At Autodesk, we are committed to fostering a culture of belonging and equity in the workplace. We value diversity and strive to create an environment where everyone can thrive. If you are a dynamic professional who thrives in change, is team-oriented, challenges convention, and influences effectively, we invite you to join us in shaping the world and your future at Autodesk.,
Posted 5 days ago
5.0 - 10.0 years
0 - 2 Lacs
Pune
Work from Office
Role Description The mandate for the IBMC associate is to create a center of excellence across business management processes enabling delivery of effective services to support business objectives, drive effectiveness by establishing standards, frameworks and scaling up the best practices and drive efficiency by implementing standards, cross functional collaboration, simplification and automation thereby creating capacity to re-invest. The Techno-BM role incumbent will take responsibility for participation in centralized tasks, supporting the IBMC, CAO and functional COOs. What we’ll offer you As part of our flexible scheme, here are just some of the benefits that you’ll enjoy Best in class leave policy Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your key responsibilities Your key responsibilities as a BM Work on central processes including but not limited to: Performance Review deck preparation; Hiring Review; FTE tracking; Financial Planning; consolidation of operational KPI’s; Org chart and position description maintenance and approval chain management. Collaborate with other team members and IBMC management to deliver on the IBMC objectives of process optimization, automation and centralization agenda. Your key responsibilities as a Digital specialist Incumbent will develop application code, implement technical solutions, and configure applications in different environments; in response to business problems and in accordance with provided requirements and agreed design principles. Design, develop, test, deploy, maintain and improve the software. Design and develop new applications with low/no-code tools (Google Appsheet, Microsoft PowerPlatform, Tableau). Develop strong data back ends using SQL. Identifies dependencies between software product components, between technical components, and between applications and interfaces. Help build a team and cultivate innovation by driving cross-collaboration and execution of projects across multiple teams. Manage individual projects priorities, deadlines and deliverables with your technical expertise. Mentor and train other team members on design techniques, and coding standards Ability to work with business stakeholders to clarify ambiguous requirements and rapidly build proof of concepts to refine ideas and deliver solutions. Leading and collaborating across teams Mentoring and teaching Discovering new techniques and helping others to adopt them You are a team player but comfortable to share ideas, challenge and ask questions You are a continuous learner, innovative and with a positive attitude In-depth knowledge of Python programming language, MS Office products including Microsoft 365 platforms and SQL Familiarity with any one BI tool such as Tableau Familiarity with Agile ways of working, JIRA and Confluence Knowledge of low/no-code tools (Google Appsheet, Microsoft Powerplatform) and how to use them is a plus Familiarity with Google Cloud would be a plus Your skills and experience Extensive working experience in the financial services industry and a clear understanding of Risk and Financial services Expert knowledge and experience with Microsoft products (e.g. Excel, Word, PowerPoint) Knowledge and experience of financial planning processes and people processes Knowledge of Workday a benefit but not essential Team management Ability to work in a fast-paced environment and problem solve How we’ll support you Training and development to help you excel in your career Coaching and support from experts in your team A culture of continuous learning to aid progression A range of flexible benefits that you can tailor to suit your needs
Posted 5 days ago
3.0 - 8.0 years
3 - 4 Lacs
Pune
Work from Office
Hire Top Talents from Largest Talent Network | TESTQ. TQINI0029_3513 - Senior Talent Acquisition Specialist Job title: Senior Talent Acquisition Specialist Vacancy: 2 Location: Hinjewadi, Pune, India Experience: 2 3 Years Type: Full-time Salary Range: 3 to 4 LPA Work Mode: Onsite About TESTQ Technologies TESTQ Technologies is a global IT and business consulting company headquartered in the UK, with a strong operational base in both India and the UK. Our offerings span various industry sectors, combining robust technical, domain, and process expertise to help clients grow their businesses while continuously reducing operational costs in an ever-evolving business landscape. We specialize in technical recruitment, software development, software testing, project management, and business consulting services. About the Role We are looking for a proactive and experienced Senior Talent Acquisition Specialist to lead full-cycle recruitment efforts for technical roles across India, the UK, and Europe. This is a high-impact, fast-paced position ideal for a recruiter who thrives in a Global and Domestic hiring environment and is skilled at sourcing top tech talent, managing stakeholders, and ensuring a seamless recruitment process. Job Description (Main Duties and Responsibilities): Manage end-to-end recruitment for technical roles across geographies (India + International). Partner with hiring managers, internal teams, and clients to understand hiring needs and deliver timely hiring solutions. Source high-quality candidates through LinkedIn, job portals, social media, and other innovative channels. Own the entire hiring process including screening, interview coordination, feedback, offer negotiation. Track and report on key hiring metrics and contribute to strategic workforce planning. Maintain an excellent candidate experience and represent the employer brand professionally. Key Skills, Qualifications and Experience Needed [The candidate must demonstrate these in all stages of assessment] 2 3 years of experience in IT/Technical recruitment. Experience in international hiring (UK/Europe) is a strong plus. Strong understanding of technology stacks, job market trends, and sourcing tools. Excellent communication, interpersonal, and negotiation skills. Ability to multitask, prioritize effectively, and work independently. Comfortable in a dynamic, target-driven environment. Apply NOW We can only accept MS Word and PDF format under 10 MB
Posted 5 days ago
5.0 - 10.0 years
5 - 9 Lacs
Gurugram
Work from Office
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. The Workforce Planner will be responsible to assist in the building of a forecasting and workforce model that will build a competency around forecasting demand and translating that demand into necessary workforce supply for long / medium and short term. This will include managing a capacity planning model that performs sensitivity analysis on historical data to compare staffing levels and build supply scenarios to meet future demand in a predictive manner. Theywill participate in developing a long-range strategy for the function to address future needs with data models, data consumption tools, predictive modeling and emerging technologies. In addition, theywill have accountability for supporting the design, development and interpretation of workforce reports and dashboards including identifying key trends, opportunities and problem areas. Positions in this function are responsible for all planning, scheduling, real-time monitoring and management of staffing levels and adjusting as necessary. Responsible for analyzing, implementing and monitoring workforce planning initiatives to optimize and scale the evolving workforce with short and long-range plans. Collaborates with business leaders, Finance and other stakeholders to review existing and future workforce needs and ensure alignment with business objectives and financial goals. Collects, interprets and evaluates workforce metrics to provide data driven insights for internal and external talent pool assessments, headcount reviews, forecasting and business scenario planning. Delivers value through actionable insight addressing operation workforce risks and opportunities. Primary Responsibilities: Analyzes and investigates Provides explanations and interpretations within area of expertise Serve as a subject matter expert on the identification and interpretation of trends and insights with respect to the overall operational effectiveness of the business with respect to workforce planning Develop actionable, proactive metrics that drive forecasting capabilities and strategic insights. Perform statistical analyses and forecasting techniques and glean critical insights and trends. Design reports, scorecards, dashboards and ad hoc analysis that deliver workforce insights and KPIs. Present relevant data trends and analysis findings in clear, succinct reports to key stakeholders and demonstrate the implications of those trends on the business Effectively manage internal and external relationships with HR Business partners, as well as Finance and Operations management and act as a credible and consultative partner who understands both business objectives and HR strategies. Highlight key organization trends and collaborate with leadership and business partners to identify causes, costs and potential interventions/solutions Proactively manage internal and external vendor/partner relationships to ensure technology and process outcomes meet stated expectations Provide high quality analyses to support evidence-based decision making. Proactively provide data-based insights and analyses that support leaders in making decisions that positively impact their business Implement processes and procedures to support, streamline and in some cases, automate analytic and measurement strategies Be part of the annual budgeting exercise with the finance and business Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so Required Qualifications: BS or BA in related field, preference for MBA or MS in related field such as Operations Research, Statistics, Quantitative Methods, etc. 5+ years of experience in workforce analytics, planning, forecasting and/or workforce management with a large global call center Experience with forecasting and multi-variant statistical techniques and modeling including linear regression, multi-variant regression, etc. Experience with labor modeling (e.g. productivity modeling, task timing and task variance impacts) Solid understanding of WFM fundamentals. Proven experience in the design, development and implementation of strategic workforce planning with a very strong focus and ability to execute in a diverse/matrixed organizational environment Proven solid Excel skills with preferred experience in or knowledge of third party capacity planning tools Proven solid quantitative, qualitative, analytical, presentation and communication skills that foster the communication of succinct, actionable insights, trends and data. Ability to filter large amounts of complex data and research findings to identify interdependencies and meaningful patterns and trends Proven effective oral, written, presentation and interpersonal communications skills including the ability to present complex data in a logical, concise manner. Proven ability to connect tactical deliverables with enterprise objectives and strategies Proven highly developed interpersonal skills with the ability to establish and maintain positive working relationships with stakeholders and clients at all levels including people of different cultures Proven highly developed project management skills and proven ability to deliver organizational projects within designated timelines Proven well-developed analytical and written communication skills Demonstrated ability to manage priorities and workflow in a fast-paced environment. Ability to work autonomously and on teams and to lead large-scale projects in complex, global, matrix organizations At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone of every race, gender, sexuality, age, location and income deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes an enterprise priority reflected in our mission. #SSWFM #NJP
Posted 5 days ago
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