2114 Workforce Planning Jobs - Page 16

As the Recruitment Manager at Radius Synergies, your role involves leading end-to-end recruitment strategies for senior, mid-level, and niche positions. You will be responsible for developing strong talent pipelines by proactively sourcing, networking, and market mapping. Collaborating with business heads and leadership teams, you will understand hiring requirements and manage the recruitment lifecycle from sourcing to onboarding. Your efforts will also include driving employer branding initiatives to position Radius Synergies as an employer of choice. Implementing recruitment metrics and dashboards will help track efficiency and effectiveness. Additionally, you will build and mentor a high-...

IMEA (India, Middle East, Africa) India LIXIL INDIA PVT LTD Employee Assignment Not remote Full Time 1 October 2025 Lixil India is hiring for a Leader, HRBP Digital & Talent CoE India contributing significantly to business performance through various HR initiatives. The role will be responsible for owning the Talent Management, Learning & Coaching CoE for Lixil in India across LI and work with various global stakeholders for all the Digital teams based out of India as their HRBP. The role will be based out of our Gurgaon office with suggested 3 days working in office per week. The frequency may vary depending on business requirements. Core Responsibilities, HRBP Collaborate with senior leade...

Job Summary : The Workforce Management (WFM) Manager is responsible for overseeing and optimizing all aspects of workforce planning, scheduling, and real-time management. This role involves leading a team of WFM professionals, developing and implementing strategies to improve staffing efficiency, and ensuring that operational needs are met while maintaining high service levels. The WFM Manager works closely with senior management and other departments to align workforce management practices with organizational goals. Key Responsibilities : 1. Team Leadership and Management : Lead, mentor, and develop a team of WFM professionals, including planners, schedulers, and analysts. Conduct regular p...

IMEA (India, Middle East, Africa) India LIXIL INDIA PVT LTD Employee Assignment Not remote Full Time 1 October 2025 Lixil India is hiring for a Leader, HRBP Digital & Talent CoE India contributing significantly to business performance through various HR initiatives. The role will be responsible for owning the Talent Management, Learning & Coaching CoE for Lixil in India across LI and work with various global stakeholders for all the Digital teams based out of India as their HRBP. The role will be based out of our Gurgaon office with suggested 3 days working in office per week. The frequency may vary depending on business requirements. Core Responsibilities, HRBP Collaborate with senior leade...

Job Title: WFM Assistant Manager Location: Site - Sitapura, Jaipur - Work from Office Department: WFM Job Summary: The Workforce Management (WFM) Manager is responsible for overseeing and optimizing all aspects of workforce planning, scheduling, and real-time management. This role involves leading a team of WFM professionals, developing and implementing strategies to improve staffing efficiency, and ensuring that operational needs are met while maintaining high service levels. The WFM Manager works closely with senior management and other departments to align workforce management practices with organizational goals. Key Responsibilities: 1. Team Leadership and Management: Lead, mentor, and d...

Roles & Specifications Graduate degree in any discipline. 1-5 years of experience in Workforce Management for inbound contact centre operations (Customer Service / Technical Support). Strong understanding of call centre metrics SLA, AHT, Occupancy, Adherence, and Shrinkage. Hands-on experience with WFM tools (e.g., NICE IEX, Verint, or similar). Advanced proficiency in MS Excel (Pivot Tables, Lookups, Formulas, Dashboards). Excellent analytical, problem-solving, and communication skills.

About The Role Skill required: Delivery - HR Analytics Designation: I&F Decision Sci Practitioner Manager Qualifications: Any Graduation Years of Experience: 13 to 18 years What would you do? Talent & HR analytics practice in Accenture BPO provides analytical services to large number of Accenture clients across industries. Its analytical solution portfolio covers entire span of employee life cycle through offerings defined as Talent Acquisition, Talent Development, Workforce Engagement and Retention and Employee services.The team in Talent & HR analytics provides analytical solutions like Employer value proposition Talent demand forecast and workforce planning High performer profiling New hi...

Location: Gurgaon & Pune Min Exp: 3+ Years Salary: Upto 6.5LPA Availability: Immediate to 15 days Work from office US Shifts Roles and Responsibilities RTA Monitor and manage service level agreements as per SOW of the process. Conduct RCA (root cause analysis) for SLA deviations (Intraday and EOD) and share the insights with (Ops/WFM) leadership for review in timely manner. Monitor Agent & Site level activities (real-time), schedules, Schedule adherence & shrinkage (in-Office and out of office). Effectively manage and Optimize Non-Productive activities, associates break to ensure no impact on SLA. Keep a track of exception Inputs shared by Operations to ensure they are accurately captured in...

Location: Gurgaon & Hyd Min Exp: 3+ Years Salary: Upto 6.5LPA Availability: Immediate to 15 days Work from office US Shifts Roles and Responsibilities RTA Monitor and manage service level agreements as per SOW of the process. Conduct RCA (root cause analysis) for SLA deviations (Intraday and EOD) and share the insights with (Ops/WFM) leadership for review in timely manner. Monitor Agent & Site level activities (real-time), schedules, Schedule adherence & shrinkage (in-Office and out of office). Effectively manage and Optimize Non-Productive activities, associates break to ensure no impact on SLA. Keep a track of exception Inputs shared by Operations to ensure they are accurately captured in ...

About Gruve Gruve is an innovative software services startup dedicated to transforming enterprises to AI powerhouses. We specialize in cybersecurity, customer experience, cloud infrastructure, and advanced technologies such as Large Language Models (LLMs). Our mission is to assist our customers in their business strategies utilizing their data to make more intelligent decisions. As a well-funded early-stage startup, Gruve offers a dynamic environment with strong customer and partner networks. About The Role The Senior Manager Talent Acquisition will be instrumental in achieving Gruve's growth by leading end-to-end recruitment. You will design hiring strategies, build a high-performing TA tea...

About Gruve Gruve is an innovative software services startup dedicated to transforming enterprises to AI powerhouses. We specialize in cybersecurity, customer experience, cloud infrastructure, and advanced technologies such as Large Language Models (LLMs). Our mission is to assist our customers in their business strategies utilizing their data to make more intelligent decisions. As a well-funded early-stage startup, Gruve offers a dynamic environment with strong customer and partner networks. About The Role The Senior Manager Talent Acquisition will be instrumental in achieving Gruve's growth by leading end-to-end recruitment. You will design hiring strategies, build a high-performing TA tea...

As a Factory Manager at Binito Foods, you will play a crucial role in ensuring the optimal functioning of the plant. Your responsibilities will include: - Overseeing day-to-day plant operations to guarantee a seamless workflow - Managing production schedules, workforce planning, and resource allocation - Ensuring strict adherence to quality standards, safety protocols, and compliance regulations - Leading and supervising factory staff, monitoring their performance, and providing necessary training - Implementing process improvements such as Lean, 5S, and Kaizen to enhance efficiency - Coordinating with the maintenance team to ensure timely servicing of machinery and utilities - Controlling i...

IMEA (India, Middle East, Africa) India LIXIL INDIA PVT LTD Employee Assignment Not remote Full Time 1 October 2025 Lixil India is hiring for a Leader, HRBP Digital & Talent CoE India contributing significantly to business performance through various HR initiatives. The role will be responsible for owning the Talent Management, Learning & Coaching CoE for Lixil in India across LI and work with various global stakeholders for all the Digital teams based out of India as their HRBP. The role will be based out of our Gurgaon office with suggested 3 days working in office per week. The frequency may vary depending on business requirements. Core Responsibilities, HRBP Collaborate with senior leade...

IMEA (India, Middle East, Africa) India LIXIL INDIA PVT LTD Employee Assignment Not remote Full Time 1 October 2025 Lixil India is hiring for a Leader, HRBP Digital & Talent CoE India contributing significantly to business performance through various HR initiatives. The role will be responsible for owning the Talent Management, Learning & Coaching CoE for Lixil in India across LI and work with various global stakeholders for all the Digital teams based out of India as their HRBP. The role will be based out of our Gurgaon office with suggested 3 days working in office per week. The frequency may vary depending on business requirements. Core Responsibilities, HRBP Collaborate with senior leade...

Job description Excellent Opening for Human Resource Business Partner at Transsion Holdings A) PURPOSE OF THE POSITION:- The primary responsibility is to HRBP role will contribute to company's performance by providing tactical and strategic consulting on people and organization development strategies in support of the business objectives. Performs HR related duties at the professional level while supporting more than one functional group. To work in partnership with leaders, key stakeholders and HRBPs to shape, develop and deliver HR Plans and solutions in line with the needs. Operating as the departmental HR Expert, to advise, guide and support staff and managers by providing high level peo...

Air India is on a mission to become the world's most technologically advanced airline, and our Digital & Technology organization is at the heart of this transformation. With a 1000+ member team across enterprise architecture, consumer applications, cybersecurity, enterprise infrastructure, AI, data analytics, and next-gen platforms, this function is shaping the airline of the future. As the Lead HR Business Partner for D&T, you will head a team of HRBPs and leverage the support of HR CoEs to enable this vision by building world-class people practices, driving capability development, workforce planning, and fostering a high-performance culture that accelerates innovation and agility. You will...

Job Brief : Should have over 3 years of WFM experience in a Contact Center Environmentas an Intraday Analyst or at least 1 year of experience in supervisory position ina WFM team. This is a client facing role which requires the candidate tofrequently interact with US based clients and present WFM related site-levelperformance. The position requires 100% in-office presence and the work hourswould be during India night shifts. Effectively coordinating with all stakeholdersin order to plan & deliver effective schedules for Voice and Non-Voice business.Manages changes to scheduling to ensure adequate daily resource coverage.Maintain business outage/Downtime tracker. Monitor attendance and schedu...

We are seeking an experienced HR Generalist with 5+ years of relevant experience based in India working in the US shift supporting our employees in Sales, Customer Success & Support teams (customer facing roles). We need someone who has previously worked in a U.S. shift supporting global teams. Key Responsibilities Serve as the main HR contact for India-based customer-facing teams (like Sales, Customer Success, Technical Support etc.), supporting their operational and people needs. Oversee HR operations: payroll/benefits admin support, HR data management (in HR systems), documentation and process improvements. Support HRBPs in managing the full employee lifecycle: onboarding, offboarding, pe...

Work on compensation benchmarking exercise for new and existing Partner participation in compensation and benefits surveys including recommendations on comparator baskets, understanding job families and descriptions; and data validation with the business. Conduct job matching exercises with survey partners Should have knowledge of Employee Stock Option Plan to understand the current ESOP scheme of Partners and design a new one accordingly. Gap Analysis Collation and analysis of multiple sources of benchmarks and data to derive insights on compensation trends and gaps basis external benchmarks, recruitment data, internal employee data and existing pay ranges. Conduct review of pay ranges for ...

At EY, youll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you And were counting on your unique voice and perspective to help EY become even better, too Join us and build an exceptional experience for yourself, and a better working world for all, EYGlobal Delivery Services (GDS) Consulting People Consulting (PC), Senior Consultant (Senior) Organization and Workforce transformation Managing the global workforce in todays fast changing and highly disrupted environment is becoming increasingly complex As a member of our PC practice, youll be part of a team that supports clients in aligning t...

Oversees and has full responsibility over all operational support aspects of the contact center. Must facilitate and monitor all workforce planning issues, including staffing, scheduling and forecasting systems, and policy and procedure. May monitor the implementation and execution of all training programs across the contact center. Oversees all aspects of contact center quality issues and support systems implementation and management. May be responsible for multiple contact centers.Positions on this level have advanced knowledge and experience and participates in/leads the development of new solutions/projects. Shares best practice and advice to the co-workers in the professional area. Not ...

Oversees and has full responsibility over all operational support aspects of the contact center. Must facilitate and monitor all workforce planning issues, including staffing, scheduling and forecasting systems, and policy and procedure. May monitor the implementation and execution of all training programs across the contact center. Oversees all aspects of contact center quality issues and support systems implementation and management. May be responsible for multiple contact centers.Positions on this level are fully proficient in executing established standards. Works independently within set frames and follows set course. Has a knowledge base typically acquired from a professional/universit...

Leading end-to-end recruiting across multiple functions while owning the annual hiring plan, recruiting budget, and partnership with Finance for forecasting and reconciliation. Managing pipelines, prioritizing business-critical hires, and ensuring an exceptional candidate and stakeholder experience in a fast-paced, mission-driven environment. Building and optimizing the recruiting infrastructure through Greenhouse automation, process standardization, and governance frameworks. Owning full Greenhouse administration maintaining system hygiene, role-based access, and approval chains; managing templates, integrations, and structured interview design. Enforcing compliance with GDPR and local data...

The VP, Service Operations leads global service delivery, technical support to ensure consistent, high-quality service experiences. The role defines service strategy, builds scalable processes, and manages the service P&L, balancing customer outcomes with efficiency and cost. Key responsibilities Own end-to-end service delivery and operations and operational SLAs/OLAs. Drive continuous improvement to optimize response, resolution, and turnaround times. Build and manage service budgets, forecasts, and unit economics; deliver margin and cost-to-serve targets. Establish KPI frameworks and operational dashboards; run weekly/monthly business reviews. Lead workforce planning, capacity modelling, a...

Requisition Id 1623673 As a global leader in assurance, tax, transaction and advisory services, we hire and develop the most passionate people in their field to help build a better working world. This starts with a culture that believes in giving you the training, opportunities and creative freedom. At EY, we don't just focus on who you are now, but who you can become. We believe that its your career and Its yours to build which means potential here is limitless and we'll provide you with motivating and fulfilling experiences throughout your career to help you on the path to becoming your best professional self. The opportunity Analyst-NAT-PAS WKFA-CNS - PC - Workforce Advisory - Bangalore Y...