2567 Workforce Management Jobs - Page 34

Role Overview: As a Sr. Solution Consultant at UKG, you will play a pivotal role in delivering superior workforce management solutions to our clients. You will be accountable for your own success, utilizing your expert knowledge of workforce management software to design and implement solutions that maximize benefits for our customers. Your superior communication and presentation skills, coupled with your ability to manage complex environments and client relationships, will ensure your success in this role. Key Responsibilities: Requirement Assessment: Conduct workshops with senior members of customer organizations to drive requirement assessments. Solution Design: Architect comprehensive so...

Role Overview: As a Sr. Solution Consultant at UKG, you will play a pivotal role in delivering superior HCM and workforce management solutions to our clients. You will be accountable for your own success, utilizing your expert knowledge of HCM and Workforce management software to design and implement solutions that maximize benefits for our customers. Your superior communication and presentation skills, coupled with your ability to manage complex environments and client relationships, will ensure your success in this role. Key Responsibilities: Requirement Assessment: Conduct workshops with senior members of customer organizations to drive requirement assessments. Solution Design: Architect ...

Job Summary: UKG is seeking a client-driven and highly energetic individual to join our Payroll Services Team. Payroll Services strives to deliver exceptional quality service while providing payroll processing, money movement, and tax services to our clients using the UKG Ready system. As part of the Ready Payroll Services Operations Team, the Associate Manager leads our team of tax professionals overseeing daily balancing and tax payment activities, timely preparation and remittance of tax returns, coupons, and amended tax returns for our client base, development and implementation of best practices and leadership of the tax department to ensure internal and external client satisfaction Dut...

JOB RESPONSIBILITIES To work on Private Equity / Real Estate / Hedge Fund Operations such as Fund / Financial Accounting - Book Keeping, Journal Posting, Preparation of Financial Statements. Management Fee Carried Interest and Expense Calculation & Posting. Capital Calls - Preparation of Capital Call memos, LC Opening, Follow Up with LPs for funding Distribution - Preparation of Distribution working, LP Memo Preparation, Fund Transfer Wire preparation, Repayment of LCs Reconciliation - Cash Reconciliation, Cash Tracking, Posting Entries, Cash reporting. Tracking of Capital transactions. Valuation - Valuation of Portfolio Investments. To prepare and submit Fund and Investor Reports accurately...

Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem- solving steps taken and total successful and unsuccessf...

The ideal candidate must possess strong communication skills, with an ability to listen and comprehend information and share it with all the key stakeholders, highlighting opportunities for improvement and concerns, if any. The candidate must be able to work collaboratively with teams to execute tasks within defined timeframes while maintaining high-quality standards and superior service levels. The ability to take proactive actions and willingness to take up responsibility beyond the assigned work area is a plus. Summary The Recruiting Coordinator plays a key role in supporting the end-to-end recruitment process by ensuring a seamless candidate experience, managing systems, and coordinating...

A resource manager manages and optimises a companys resources to ensure efficient operations and successful project delivery. The primary role of resource managers is to allocate and schedule resources, such as human capital, equipment and materials, based on project requirements and organisational priorities. Resource managers collaborate with project managers, department heads and other stakeholders to assess resource requirements, develop plans and allocate resources accordingly. They assess project demands, analyse resource utilisation and make informed decisions to optimise resource allocation in the organisation. They are also responsible for maintaining accurate resource records, trac...

We are seeking a dynamic Senior Director of Communications to lead our internal and external communications efforts in India. This role will be instrumental in aligning regional initiatives with our global strategy and vision, enhancing our corporate and employer brand, and fostering a strong, connected culture across teams. The ideal candidate will bring a blend of internal and external communications expertise, is media relations savvy, and has marketing acumen to elevate our presence in the Indian market. Your Responsibilities: Internal Communications Partner with leadership to create compelling employee communication campaigns that support the foster a strong sense of connection across t...

Role The purpose of the role is to manage delivery of a project driving operations and delivery governance, ensuring right talent supply chain to optimize customer satisfaction and cost of delivery Do - Delivery Management - Ensure seamless delivery of the projects - Deploy optimum project delivery structure post transition/ migration phase by evaluating the budget, costs, risks and staffing requirement - Create quarterly project charter with well-defined weekly project trajectory as per the project specifications & requirements and ensure 100% adherence in terms of schedule, quality, efforts and costs - Ensure 100% compliance to Project SLAs, information security protocols and etc (all cust...

Role Purpose Executive workforce management Do Staffing: Developing a staffing plan that considers skill sets, replacement and recruiting timing, training, and cross training Scheduling: Managing rosters and data in real time, and scheduling non-contact activities like training, meetings, and time off Reporting: Producing high-quality workforce data and information, and generating internal reports Forecasting: Developing strategic and tactical forecasts to ensure resources are scheduled accurately Process improvement: Identifying opportunities for process improvement and working with the WFM product team to implement solutions Communication: Establishing clear lines of communication with ope...

Key Responsibilities: Analyze front office and back office volume projections, service metrics (AHT, shrinkage, attrition, occupancy, and service level) to recommend resource optimization strategies. Ensure service level targets and client KPIs are met by accurately forecasting workload and staffing requirements. Validate client-provided forecasts for accuracy and compliance with contractual agreements. Act as a subject matter expert (SME) and liaison for specific programs, working closely with Operations to align business objectives. Forecast full-time equivalent (FTE) requirements based on volume projections and communicate staffing needs to Operations teams. Perform FTE conversion calcula...

Role & responsibilities JD for Fieldglass :- Monitoring and maintaining the stability of the SAP Fieldglass system in a live production environment, troubleshooting issues that arise, responding to user queries, and ensuring smooth operation of the contingent workforce management platform, requiring strong technical knowledge of Fieldglass functionalities, excellent problem-solving skills, and the ability to collaborate with various stakeholders to resolve issues promptly. Key Responsibilities: Incident Management: Monitor Fieldglass system for errors, performance issues, and potential disruptions. Quickly diagnose and resolve production incidents, including data inconsistencies, system cras...

At Amazon, we're working to be the most customer centric company on earth. To get there, we need exceptionally talented, bright and self-driven people. If you would like to help us build the place to find and buy anything online, this is your chance to make history. Workforce Staffing (WFS), a division of Worldwide Operations People, Product & Tech, manages Amazon's Tier 1 talent (Front-line associates) supply chain. We attract, hire, and onboard the associates who, by fulfilling orders at the frontlines of the company, make Amazon a global leader in delivery and logistics. This encompasses market analytics, candidate attraction and communication, strategic sourcing, staffing execution at sc...

Bengaluru, India Candidate Processing Center COST CENTERS 07/08/2024 Project description Mobility Hub (MH) - is a Resource Management practice of internal candidates' movement. It helps Luxoft employees in building new career paths and furthering professional development. Candidate Processing Center (CPC) is a team that takes part in Mobility Hub process. We are looking for CPC Specialist, who will join CPC team and will be responsible for the pre-selected, internal candidates processing administrative activities. Responsibilities 1)To organize all processing after CV Review/PM CV Review till Client interview. 2)Schedule and reflect in LuxHire s-m Technical Interview (Pre-Screen, Codding ses...

Skill required: Workforce Dialer - Workforce Management (WFM) Designation: Workforce Services Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be aligned with our Customer Support vertical and...

Workforce Management (Process Manager) India- Chandigarh | Full-time (FT) | Customer Operations | Job ID _ Shift Timings - Flexible (24*7) || Travel - NA Specialism- Customer Operations This role will be an essential part of the WFM Program in the Customer Operations Vertical. Candidate should have the ability to quickly and efficiently assimilate process knowledge and be good at problem-solving and root cause analysis. They must be professional in conduct/behaviour, appearance and communication. An understanding of web technology and cable setup is necessary. They must possess the ability to analyse information and evaluate results to choose the best solution and solve problems. Candidate n...

Need immediate joiners only as the DOJ is 1st Sep. Immediate joiners only and available to start on 1st Sep. Work location: Hyderabad. Day Shift. Work from Home model. Workday experience is mandatory. Need Good communication skills. ONLY FYI: SPE (1 -3 years) SME (3 - 5 years) TL (6 -8 years)

Role Overview: As a Sr. Solution Consultant at UKG, you will play a pivotal role in delivering superior workforce management solutions to our clients. You will be accountable for your own success, utilizing your expert knowledge of workforce management software to design and implement solutions that maximize benefits for our customers. Your superior communication and presentation skills, coupled with your ability to manage complex environments and client relationships, will ensure your success in this role. Key Responsibilities: Requirement Assessment: Conduct workshops with senior members of customer organizations to drive requirement assessments. Solution Design: Architect comprehensive so...

Role & responsibilities Handle plant-level HR operations including statutory compliance, IR, recruitment, employee welfare, workforce management, payroll support, grievance handling, and HR policy implementation. Experience in the garment/textile industry is preferred. Preferred candidate profile Candidates with experience in the garment/textile industry are preferred.

We are seeking a highly skilled Workforce Compensation Expert with knowledge in Fast Formulas to join our esteemed team. As a key member of our consulting division, you will play a pivotal role in implementing and optimizing Fusion Workforce Compensation solutions for our clients. The ideal candidate will have extensive experience in Fusion Workforce Compensation and a good background in working with Fast Formulas. Responsibilities: Lead the design, configuration, and implementation of Fusion Workforce Compensation solutions for our clients. Utilize your expertise in Workforce Compensation Fast Formulas to develop and customize time calculation rules. Collaborate closely with clients to unde...

Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful...

Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful...

Do Produce and maintain an appropriate and up-to-date Capacity Plan, which reflects the current and future needs of the business Provide advice and guidance to all other areas of the business and IT on all capacity- and performance related issues Ensure that service performance achievements meet or exceed all of their agreed performance targets, by managing the performance and capacity of both services and resources Assist with the diagnosis and resolution of performance- and capacity-related incidents and problems Assess the impact of all changes on the Capacity Plan, and the performance and capacity of all services and resources Ensure that proactive measures to improve the performance of ...

Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessfu...

Education Mandatory: Graduates from any stream or Global Equivalent degree Desirable: NA Experience Minimum 1-year experience as a Team Leader in voice/chat process Minimum of 3 year of work experience in a Voice/chat Program from premium contact centers Technical Competencies: (Job related) Proficient in MS Office Excel, Word and Powerpoint and possess knowledge of GreenBelt, Lean, Scheduling etc Sound Knowledge of monitoring and reporting tools such as Avaya CMS, Aspect, Verint WFO and BI Tools Should be aware of Ecommerce industry and should have used it in daily professional life Soft Skills: Responsible for smooth and efficient day-to-operations within their team Primary objectives of t...