2567 Workforce Management Jobs - Page 33

Primary Responsibilities may include: Compliance with both and client business unit requirements Kronos Workforce Central and Kronos Workforce Management (aka Dimensions) build and support Pay Practice Builds (Pay rules, Accruals, Work rules, Adjustment rules) Advanced scheduling build and support Attestation Kit (ATK) build and support Clock configuration and troubleshooting of DX & 9000 series models Monitor interface error Review failed punches/clock-in s/out s Clock monitor / maintenance If clock determines to be broken, Analyst works with Desktop to configure and/or mail clock back to vendor Navigator and Display profile builds Integration build and maintenance Change Control process of...

We are looking for individuals who are passionate about quality delivery and have an eye for detail. The selected employees will be responsible for identifying the products (hereinafter referred to as Offers or Products ) and thereafter classifying the offer under the most relevant category for the offer/labeling an offer in relevance to the pre-stated category on the category detail page. What Youll Do: Administers time & attendance of employees, to ensure accuracy of the work records. Monitors employee performance against work schedules and real-time productivity through applications. Informs in real-time the WFM Adherence Clerk and/or Supervisor(s) about employees that pass thresholds for...

Company Name: VARITE INDIA PRIVATE LIMITED About VARITE: VARITE is a global staffing and IT consulting company providing technical consulting and team augmentation services to Fortune 500 Companies in USA, UK, CANADA and INDIA. VARITE is currently a primary and direct vendor to the leading corporations in the verticals of Networking, Cloud Infrastructure, Hardware and Software, Digital Marketing and Media Solutions, Clinical Diagnostics, Utilities, Gaming and Entertainment, and Financial Services. About The Client: Founded in Mountain View, California, the Client is currently headquartered in Sunnyvale, California, with 33 global offices. The Client provides a business and employment-focused...

The ideal candidate must possess strong communication skills, with an ability to listen and comprehend information and share it with all the key stakeholders, highlighting opportunities for improvement and concerns, if any. He/she must be able to work collaboratively with teams to execute tasks within defined timeframes while maintaining high-quality standards and superior service levels. The ability to take proactive actions and willingness to take up responsibility beyond the assigned work area is a plus. Roles and responsibilities: Review tickets/order IDs base on input documents provided by client Communicate effectively to take appropriate steps to resolve customer's problems Checking s...

About The Role Role based in BSv organisation. Leveraging deepening knowledge of one or more R2A processes (record, report, analyze etc), Record to Analyze Process Experts participate of in or lead the achievement of service levels, key measurement targets of the team and delivers a high quality and cost-effective service that drive compelling business outcomes. They support the delivery of a customer focused and compliant services through the adoption of frictionless finance, practice processes, technologies, methodologies which drive innovation and process improvements. Their domain expertise means they are responsible for processing non complext to complex transactions, resolving the stan...

About The Role Role based in BSv organisation. Leveraging deepening knowledge of Cash Applications, The Cash Applications Process Experts participate of in or lead the achievement of service levels, key measurement targets of the team and delivers a high quality and cost-effective service that drive compelling business outcomes. They ensure the delivery of a customer focused and compliant services through the adoption of frictionless finance, practice processes, technologies, methodologies which drive innovation and process improvements. Their deepening domain expertise means they handle standard cash application transactions and customer account clearing activities in accordance with cash a...

About The Role Role based in BSv organisation. Leveraging deepening knowledge of one or more R2A processes (record, report, analyze etc), Record to Analyze Process Experts participate of in or lead the achievement of service levels, key measurement targets of the team and delivers a high quality and cost-effective service that drive compelling business outcomes. They support the delivery of a customer focused and compliant services through the adoption of frictionless finance, practice processes, technologies, methodologies which drive innovation and process improvements. Their domain expertise means they are responsible for processing non complext to complex transactions, resolving the stan...

About The Role Role based in BSv organisation. Leveraging deepening knowledge of Cash Applications, The Cash Applications Process Experts participate of in or lead the achievement of service levels, key measurement targets of the team and delivers a high quality and cost-effective service that drive compelling business outcomes. They ensure the delivery of a customer focused and compliant services through the adoption of frictionless finance, practice processes, technologies, methodologies which drive innovation and process improvements. Their deepening domain expertise means they handle standard cash application transactions and customer account clearing activities in accordance with cash a...

About The Role Role based in BSv organisation. Leveraging expert knowledge of Process Invoiceing, The Process Invoicing Process Experts participate of in or lead the achievement of service levels, key measurement targets of the team and delivers a high quality and cost-effective service that drive compelling business outcomes. They ensure the delivery of a customer focused and compliant services through the adoption of frictionless finance, practice processes, technologies, methodologies which drive innovation and process improvements. They will manage the contract on a daily basis including operations and finance and complex operational issues and ensure that operations are run according to...

About The Role Role based in BSv organisation. Leveraging deepening knowledge of one or more R2A processes (record, report, analyze etc), Record to Analyze Process Experts participate of in or lead the achievement of service levels, key measurement targets of the team and delivers a high quality and cost-effective service that drive compelling business outcomes. They support the delivery of a customer focused and compliant services through the adoption of frictionless finance, practice processes, technologies, methodologies which drive innovation and process improvements. Their domain expertise means they are responsible for processing non complext to complex transactions, resolving the stan...

About The Role Role based in BSv organisation. Leveraging deepening knowledge of one or more R2A processes (record, report, analyze etc), Record to Analyze Process Experts participate of in or lead the achievement of service levels, key measurement targets of the team and delivers a high quality and cost-effective service that drive compelling business outcomes. They support the delivery of a customer focused and compliant services through the adoption of frictionless finance, practice processes, technologies, methodologies which drive innovation and process improvements. Their domain expertise means they are responsible for processing non complext to complex transactions, resolving the stan...

About The Role Role based in BSv organisation. Leveraging deepening knowledge of Credit Management, The Credit Management Process Experts participate of in or lead the achievement of service levels, key measurement targets of the team and delivers a high quality and cost-effective service that drive compelling business outcomes. They ensure the delivery of a customer focused and compliant services through the adoption of frictionless finance, practice processes, technologies, methodologies which drive innovation and process improvements. Their deepening domain expertise means they handle standard credit management transactions including customer order hold and order release About The Role - ...

About The Role Role based in BSv organisation. Leveraging deepening knowledge of one or more R2A processes (record, report, analyze etc), Record to Analyze Process Experts participate of in or lead the achievement of service levels, key measurement targets of the team and delivers a high quality and cost-effective service that drive compelling business outcomes. They support the delivery of a customer focused and compliant services through the adoption of frictionless finance, practice processes, technologies, methodologies which drive innovation and process improvements. Their domain expertise means they are responsible for processing non complext to complex transactions, resolving the stan...

About The Role Role based in BSv organisation. Leveraging deepening to expert knowledge of Problem Resolution, The Problem Resolution Process Experts participate of in or lead the achievement of service levels, key measurement targets of the team and delivers a high quality and cost-effective service that drive compelling business outcomes. They ensure the delivery of a customer focused and compliant services through the adoption of frictionless finance, practice processes, technologies, methodologies which drive innovation and process improvements. May temporarily back up or be the Team Lead and is the key Subject Matter Expert in the team to resolve operational issues that would be raised ...

Required 5+ years of experience in workforce management experience in a call centre environment. Shift Time: Rotational Office Location: WFH Workforce Management Associate TELUS Health and LifeWorks have recently come together to leverage the power of technology and our caring cultures to further progress our shared goal of building a healthier and friendlier future for all. As a global-leading health and well-being provider encompassing physical, mental and financial health TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers and employees. TELUS Health is dedicated to assisting our employees reach their professional goals through internal p...

About The Role Skill required: Employee Services - Workday Talent Management Designation: HR Service Delivery Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years What would you do? Job Role / Purpose of the Job:The purpose of this role is to manage a team to meet the required service performance metrics. Ensures the service line operations are efficient and effective. You will be responsible for managing a team or multiple teams where you will be responsible for performance evaluation, coaching, and mentoring of team members. We expect you to demonstrate the highest level of leadership and integrity.Primary Responsibilities / Accountabilities:Monitor and review admin...

Seeking an experienced Delivery Lead to oversee the overall service delivery management for our Oracle Managed Services project. The Delivery Lead will ensure adherence to Service Levels described in the agreement and collaborate closely with the client's Service Delivery management personnel. The role involves managing the compilation of metrics around open tickets, backlog, aging, etc., and driving metrics-driven continuous improvement and customer satisfaction. Responsibilities: Oversee overall service delivery management. Ensure adherence to Service Levels. Collaborate with client Service Delivery management personnel. Manage the compilation of metrics around open tickets, backlog, aging...

The ideal candidate must possess strong communication skills, with an ability to listen and comprehend information and share it with all the key stakeholders, highlighting opportunities for improvement and concerns, if any. He/she must be able to work collaboratively with teams to execute tasks within defined timeframes while maintaining high-quality standards and superior service levels. The ability to take proactive actions and willingness to take up responsibility beyond the assigned work area is a plus. Overview: The Loan Coordinator / Processor plays a critical role in guiding mortgage applications through the initial stages of processing. This individual is responsible for meticulously...

The Customer Experience Architects (CEA) will be delivering Services for UKG Emerald. The purpose of this role is to deliver the overall portfolio for this cloud premium offering including overall Architecture guidance, Innovation (AI) services, Design and Implementation support, Cybersecurity, Data and Integration. The CEAs will be accountable for the delivery of the UKG premium service portfolio & build mitigation plan, methods and tools, and best practices across all systems & landscape environments and platforms. They will develop and demonstrate a premium level of understanding of the customers strategic business goals, business processes, landscape, industry norms and all available and...

This Associate Manager will lead a function or team of individual Data Services Consultants responsible for delivering the Payroll Check History import to UKG Ready customers, and as well expected to contribute directly to other Payroll implementation activities. This individual is expected to drive a highly collaborative environment by understanding the business as a whole and providing technical & implementation guidance to meet project deliverables in a timely and efficient manner. This individual will also be responsible for creating and sustaining a culture of highly engaged employees through the facilitation of development, continued learning, clear directions and expectations, and con...

About the Role: As a Senior Integration Consultant, you will be responsible for designing, developing, and deploying integration solutions for our clients to meet their interfacing requirements with UKG products. These requirements include creating various types of output files using Dell Boomi and ensuring seamless integration with different environments. The ideal candidate will have in-depth knowledge of Workforce Management (WFM) concepts and a strong understanding of related tools to deliver customized solutions effectively. The Senior Integration Consultant will follow the defined implementation process, ensuring adherence to project milestones and completion deadlines. The role requir...

Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve cl...

About the job Job Title: Tech Delivery Manager / Workforce Strategy & Planning Manager Location: Bangalore (On-Site) Job Type: Full time Working Hours: 09:30 AM to 6:30 PM IST (Mon- Fri) 5 Days working only. (Day Shift) Job Description: We are seeking a Workforce Strategy & Planning Manager to lead our IT operations workforce planning, forecasting, and resource alignment efforts. This role is ideal for professionals with deep expertise in Workforce Management (WFM) and technical program oversight , particularly those who have built and scaled ( 50-100 member delivery teams .) Key Responsibilities: Workforce Forecasting & Scheduling: Develop accurate staffing forecasts based on historical tre...

About the job Job Title: Tech Delivery Manager / Workforce Strategy & Planning Manager Location: Bangalore (On-Site) Job Type: Full time Working Hours: 09:30 AM to 6:30 PM IST (Mon- Fri) 5 Days working only. (Day Shift) Job Description: We are seeking a Workforce Strategy & Planning Manager to lead our IT operations workforce planning, forecasting, and resource alignment efforts. This role is ideal for professionals with deep expertise in Workforce Management (WFM) and technical program oversight , particularly those who have built and scaled ( 50-100 member delivery teams .) Key Responsibilities: Workforce Forecasting & Scheduling: Develop accurate staffing forecasts based on historical tre...

Role Overview: As a Solution Consultant at UKG, you will play a pivotal role in delivering superior workforce management solutions to our clients. You will be accountable for your own success, utilizing your knowledge of workforce management software to implement solutions that maximize benefits for our customers. Your superior communication and presentation skills, coupled with your ability to manage complex environments and client relationships, will ensure your success in this role. Key Responsibilities: Documentation: Collect, analyze, validate, and document business requirements, creating detailed technical specifications for the implementation team. Build and Configuration: Build and c...