3598 Workforce Management Jobs - Page 32

Job Summary The Senior WFM Manager will lead the workforce management function to ensure optimal staffing, forecasting, scheduling, and real-time adjustments in support of operational goals. This role combines strategic oversight, analytics, process improvement, stakeholder collaboration, and people leadership to enhance service levels, cost efficiency, and workforce productivity. Key Responsibilities Forecasting & Capacity Planning Develop and maintain medium to long-term forecasts based on volume, seasonality, business growth, and other demand drivers. Validate historical data and trends, adjust assumptions as needed. Plan capacity to meet Service Level Agreements (SLAs) and business needs...

Hiring for BPO- (Resource Planner / Capacity Planner } #Location : Gandhinagar , Gujarat #Salary Upto 10LPA #Experience Required (1-4 Years)

As a Production Engineer at the Furniture Manufacturing Company, your role involves managing daily shift activities to achieve rated output, ensuring production efficiency, and minimizing losses at all levels. Your responsibilities include: - Monitoring and implementing all Safety Systems - Deploying and managing manpower during shifts - Conducting project studies - Preparing Bill of Materials (BOM), cutting lists, and production planning - Creating AutoCAD drawings for production purposes In addition to these key responsibilities, you will also be involved in Production Planning by developing schedules based on customer demand and capacity. You will oversee Material Management to coordinate...

-Hiring For WFM Scheduler, Capacity Planning, Forecaster, Forecasting, WFM Planning. Location- Bangalore. Mode- Work from office. CTC upto- 17 LPA. Ping/ Ring- 9717900793

The Business Applications practice at RSM assists clients to strategize and implement the right solutions at the right time to help fulfill their missions. Our Workforce Solutions team provides consulting services to optimize and implement UKG Pro Workforce Management (Workforce Dimensions. We are a rapidly growing team seeking a qualified professional with a project management skillset. The selected individual will support the clients implementation as the Lead Consultant, responsible for discovery, requirements documentation, configuration, testing support and go-live of the clients WFM solution. An effective candidate must be a self-starter willing to work closely project leadership to ac...

We are hiring Real Time Analysts (RTA) for our Noida office. Please find the requirement below: Experience: 25 years (not overqualified experience) Location: Noida, Sector 135 (Work From Office – 5 days) Shift: Night Shifts Qualification: Graduation mandatory Skills: Good communication skills, ability to work with global teams Joining: Immediate joiners preferred Interview Process: 1 Excel Test – Candidates need to be onsite to attempt the test (compulsory) 2 Final Panel Interview – for those who clear the test

Position: Work Force Coordinator Experience: 3-5 Years Location: Hyderabad, Telangana - Work from Office Job Overview: We are looking for a highly energetic and detail-oriented work force coordinator to be the first point of contact for our internal and external employees. This critical role involves providing excellent, patient, and empathetic support across a wide range of employment-related issues. Key Responsibilities: Front-line Support: Manage inbound channels (phone, email, chat) and make outbound calls to address concerns related to Human Resources, Payroll, System/Application issues, and employee benefits. Ticket Triage & Ownership: Accurately record, triage, and escalate support in...

{ Hiring for BPO Workforce Planning (Resource/Capacity) } #Location: Gandhinagar, Gujarat #Experience Required #Salary Upto 10LPA

Location: Ahmedabad and Gandhinagar Strong English Communication Skills, problem solving skills Proficiency in Microsoft EXCEL/ Google Sheets Experience: 2+years with BPO Sector preferred INTERNATIONAL BPO

Workforce Planning (RESOURCE / CAPACITY) Location : Gift City - GANDHINGAR Salary : 8-10 LPA Graduation not mandatory Experienced Required in WFM ,RTA , shrinkage management Cab facility provided Virtual Interview

The Workforce Manager is a critical leadership role within Workforce Management (WFM) function, responsible for overseeing the planning, execution, optimization, and reporting of workforce operations across various projects and teams. This role requires a strategic and analytical leader who can manage a high-performing WFM and Supply Planning team, collaborate with client and vendor stakeholders, and drive improvements in resource allocation, forecasting accuracy, performance analysis, and workforce planning processes. Key Responsibilities 1. Team Leadership and Development Lead and mentor a team of Real-Time Analysts (RTAs), Supply Planning, and Workforce Experts to deliver exceptional work...

Job Title: Foreman (Mechanical) Job Summary: We are hiring a Mechanical Foreman to lead site mechanical teams in equipment assembly, installation, and maintenance. Key Responsibilities: Allocate tasks and supervise mechanical workforce. Ensure compliance with drawings and specifications. Monitor quality and safety at site. Maintain workforce productivity records. Support engineers in technical execution. Qualifications & Skills: ITI/Diploma in Mechanical. 5+ years in mechanical site works. Hands-on experience with equipment installation. Good leadership and team management skills.

Hiring for BPO- (Resource Planner / Capacity Planner } #Location : Gandhinagar , Gujarat #Salary Upto 10LPA #Experience Required (1-4 Years)

Role & responsibilities The Real Time Analyst is responsible for managing and ensuring that the service level agreements for various programs are met. Main Responsibilities: Manage the call\Chat volume, daily attendance and program break schedules Assist with creation if metrics and targets for services Work closely with the operations team to analyze and help improve their delivery processes Generate ideas for process and service improvement planning Produce daily, biweekly and monthly internal reports Assist with projects and other duties as requested or assigned Skills and Qualifications: Must have Microsoft Excel skills Ability to create reports in Excel and forecast results Attention to...

Overview Administer and monitor automated processes Investigate business and system exceptions to meet service level and quality requirements Verify incidents and fix them in the BluePrism software, or escalate to the relevant support function Cooperate with RPA Developers and other stakeholders to ensure continuous improvement of automated processes Monitor and maintain quality and productivity Responsibilities Employee should have completed 12 months in Prodapt Experience in process automation is a great asset, but not a must IT mindset and enthusiasm to develop knowledge of technologies and process automation solutions Process/business mindset to identify and address issues Drive for cont...

At EY, youll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you And were counting on your unique voice and perspective to help EY become even better, too Join us and build an exceptional experience for yourself, and a better working world for all, EYAssurance Staff Experience Management As part of our EY-Assurance Team, you will be working to ensure effective resource scheduling on scheduling tools, considering resource management guidelines, processes and protocols, The opportunity Were looking for candidates with knowledge and capability in terms of managing resources / manpower using di...

Role & responsibilities: Monitor agent schedule adherence using real-time adherence software and call out non-adherent events to Operations through Desk Alerts. Manage and enter real time exceptions in WFM software. Prepare and send intraday as well as daily, weekly and monthly performance reports and Provide support in identifying, tracking and reporting system issues/downtime. Track the everyday attendance and provide recommendations for understaffing and overstaffing. Review and analyze call arrival patterns and provide recommendations to improve customer practice. Qualifications: Minimum two-year experience in a call center environment and familiarity with Workforce functions required. u...

Candidate should have 7+ years of experience in Planning and scheduling in WFM Qualification - Graduate Shift - Rotational Shifts Work Location - Bangalore Immediate Joiners OR Max 1 month notice period candidates can apply Required Candidate profile Call HR Sadiq @ 8904378561 for more details.

Candidate should have 3+ yrs of experience in Planning and scheduling in a BPO Qualification - Graduate Shift - Rotational Shifts Work Location - Bangalore Immediate Joiners OR Max 1 month notice period candidates can apply Required Candidate profile Call HR Sadiq @ 8904378561 for more details.

Must have Min 4yrs exp in WFM. Min 2yrs in Capacity Planning and Scheduling from BPO Contact Center. Occupancy/ Headcount Calculations. Fluent in English US Shifts Call 8447780697 send CV monu@creativeindians.com

At EY, youll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you And were counting on your unique voice and perspective to help EY become even better, too Join us and build an exceptional experience for yourself, and a better working world for all, EYAssurance Staff Experience Management As part of our EY-Assurance Team, you will be working to ensure effective resource scheduling on scheduling tools, considering resource management guidelines, processes and protocols, The opportunity Were looking for candidates with knowledge and capability in terms of managing resources / manpower using di...

Hiring for HRBP - Deputy Manager Note : Must have experience into US Healthcare as an HRBP Attrition Management, Shrinkage Employee Engagement Midyear Review Annual Appraisal 20 LPA max / WFO Rotational Shifts Contact Mohinder @ 9899487873

We are looking for a skilled professional with 8-10 years of experience to join our team as a Manager - Workforce Management in Wipro Limited, located in the IT Services & Consulting industry. Roles and Responsibility Manage and oversee workforce management activities to ensure optimal productivity and efficiency. Develop and implement strategies to improve workforce planning and scheduling. Analyze and resolve complex issues related to workforce management. Collaborate with cross-functional teams to achieve business objectives. Provide guidance and support to junior team members. Identify and implement process improvements to increase productivity. Job Requirements Strong knowledge of workf...

We are hiring for "DEPUTY MANAGER (HRBP) for NOIDA Location. Salary : 15LPA - 20 LPA 5 days Cab & Meals available Shift : Night/Mid Shift Must have 10 yrs of exp. as a Deputy Manager/Manager on paper from any reputed BPO. Required Candidate profile Plan, execute & implement the internal communication & employee engagement programs. Support such as recruitment, HR Operations, Payroll, L&D, cross functional collaboration teams, Call : 9335906101

As a potential candidate for the role, you will be responsible for managing various aspects of the company's human resources. Your key responsibilities will include: - Managing employee onboarding, briefing, and off-boarding processes - Developing and implementing hiring strategies for different positions - Handling employee relations, grievances, demands, and conflict resolution - Overseeing recruitment and selecting suitable candidates - Creating and managing employee policies, and maintaining personnel records - Conducting employee training, assignments, and scheduling - Ensuring all company policies are legally sound - Taking disciplinary actions when required and documenting all actions...