2567 Workforce Management Jobs - Page 26

Hi All, Currently we are looking for WFM expert for Genus Power Infrastructure Limited, Jaipur. Role: WFM ExpertCompany: Genus Power Infrastructure Ltd.Exp: 4-6 yearsLocation: Jaipur, Jodhpur & Ajmer Overview: Genus Power Infrastructures Ltd., an ISO 9001: 2015 Public Limited Company forms an integral part of the reputed $400 million Kailash Group. The company primarily deals in the manufacturing and distribution of Smart Energy Meters, Power Distribution Management Projects &, Hybrid microcircuits across India as well as globally. Website: https://genuspower.com/ LinkedIn: https://www.linkedin.com/company/genus-power-infrastructures-ltd/posts/?feedView=all Role & responsibilities Configure ...

Key Responsibilities: Plan, allocate, and manage resources across multiple projects ensuring optimal utilization Collaborate with project managers, delivery leads, and HR teams to fulfill resource requirements Maintain accurate and up-to-date resource management databases and trackers Monitor bench resources and drive their timely redeployment Generate and analyze utilization, availability, and forecasting reports for senior management Assist in workforce planning, demand forecasting, and capacity management Support onboarding, deployment, and exit processes related to resource management Qualifications & Skills: Bachelors degree in any discipline (preferably HR, Operations, or Business) 3 t...

The Principal Learning Content Strategist Human Capital Management (HCM) is an individual contributor role. You are a self-motivated professional who leverages your expertise to support Oracle University (OU) products. In this role, you curate online subscription material that aligns with the HCM Product Strategy, participate in content roadmap planning, and contribute to the development and recording of training content. Your experience in implementing Fusion HCM solutions for customers allows you to identify, propose, design, and prototype new teaching methods and learner engagement techniques. You play a crucial role in designing content for targeted job roles within Oracle University's H...

You are a part of Lenovo, a renowned global technology powerhouse with a revenue of US$69 billion. Lenovo is dedicated to delivering Smarter Technology for All and has established itself as the world's largest PC company with a wide range of AI-enabled devices, infrastructure, software, solutions, and services. Lenovo's commitment to innovation is shaping a more equitable, trustworthy, and smarter future for individuals worldwide. As a member of the team, you are expected to be self-motivated, detail-oriented, and organized. Your professional demeanor, confidence, and enthusiasm make you a valuable team player with a positive can-do attitude. You excel in maintaining composure under pressure...

As an Operations Manager at our leading BPO in Bengaluru, you will play a crucial role in overseeing the operations of our International Voice Process. With over 8 years of experience in the industry, you must have a proven track record of driving operational excellence and must be familiar with working in an International BPO environment. Your primary responsibilities will include analyzing and maintaining Client Service Level Agreements, maximizing revenue generation, and managing a team of direct reports and their associates. It will be essential for you to possess a strong understanding of Operations Matrices and be able to interpret and act on operational reports effectively. You will b...

As a Global Product Manager for Time and Attendance at Legion, your primary responsibility will be to drive the development and delivery of innovative workforce management solutions with a focus on time & attendance and scheduling on a global scale. You will play a crucial role in ensuring that our solutions not only meet the complex legal and compliance requirements of different countries but also cater to the specific business needs of our customers across various industries. Your key duties will involve collaborating with cross-functional teams within Legion and customers to design, implement, and optimize product solutions that enhance workforce efficiency and ensure compliance with loca...

As a Grade 15 employee at FedEx, you will be responsible for effectively managing a team, including managers within assigned departments and/or locations. Your primary focus will be to ensure that department and/or operational goals are achieved, processes and procedures are completed promptly and consistently, and all activities align with company goals and regulatory requirements. These responsibilities may span across one country or multiple countries. Your role will require strong interpersonal skills, written and verbal communication skills, planning and organizing skills, presentation skills, and leadership skills to successfully lead your team towards success. At FedEx, we prioritize ...

The Regional Construction Operations Manager for North India will be responsible for overseeing the execution and deployment of workforce across multiple construction projects in the region. You will work closely with project managers, clients, and HR teams to ensure efficient site operations, optimal workforce deployment, and timely project completion. Your key responsibilities will include supervising day-to-day activities at various construction sites, collaborating with the HR team for workforce deployment, monitoring project timelines and resource utilization, serving as an escalation point for client queries, ensuring compliance with safety norms and company standards, and providing re...

As a Workforce Manager, you will be responsible for managing a dedicated team of Workforce specialists and MIS Real Time Analysts. Your role involves spearheading the standardization, alignment, and automation of workforce processes alongside other workforce leads. Governance of workforce metrics across engagements handled will fall under your purview. In addition, you will be in charge of capacity planning, forecasting, scheduling, real-time management, and reporting. Providing analytics and feedback to necessary stakeholders on workforce strategies to meet SLAs and requirements will be crucial. Leading the creation, initiation, and updating of workforce processes will also be part of your ...

About Us: Our organization, a global industry market leader, is dedicated to leveraging cutting-edge technology to transform workforce management. As we extend our reach worldwide, we are excited to offer new opportunities in India. Join our vibrant team and be a part of our mission to deliver innovative solutions that empower businesses and employees alike. Role Overview: As a key member of our team, you will be instrumental in providing exceptional workforce management solutions to our clients. Your role will involve taking ownership of your success by leveraging your expertise in workforce management software to develop and implement solutions that drive maximum benefits for our customers...

We have an opening for an Sr. Resource Planner at Telus Digital, Gandhinagar, please find below the key responsibilities, qualifications and expectations for this role, we believe your background and experience align well with what we're looking for and we'd love for you to review it in detail. Location: Gift City, Gandhinagar Position overview: As a Senior Resource Planner you use your expertise to produce short and long term plans for seat resources and for frontline team members. You produce simulations of resource maximization, operations transitions within sites/ geographies and provide recommendations on how to improve the accounts resources. You unify planning for accounts supported i...

Position Purpose : The Assistant - Real Time Analyst is responsible for monitoring and reporting agent schedule adherence in real-time using real-time adherence software and ACD real-time displays. The Assistant work closely with Operations, calling out non-adherent events through Desk Alerts or walkie-talkies so that non-adherent agents can be directed back toward the phone. The Assistant also monitor agent calling behaviors in real-time, calling out events such as talk-time or after-call-work time which exceeds defined thresholds. The Assistant watch real-time campaign statistics across various measures such as service level or staffing interval requirements to ensure we are meeting contra...

About The Role Skill required: Retirement Solutions - Customer Service Designation: Customer Service Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Life Event Services (LES) teams objective is to proce...

Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : SAP Fieldglass Contingent Workforce Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will be responsible for designing, building, and configuring applications to meet business process and application requirements in Hyderabad. You will play a crucial role in the development and implementation of software solutions. Roles & Responsibilities:- Expected to be an SME, collaborate and manage the team to p...

Skill required: Workforce Dialer - Workforce Management (WFM) Designation: Workforce Services Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years Language - Ability: English(International) - Expert About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You...

About The Role Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. ? Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successfu...

Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. Do : Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccess...

The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions ...

HR Data Management & Analytics Gather and consolidate data from various HR systems (e.g., Payroll, attendance, performance Analyse trends in workforce performance, recruitment, and retention Recruitment Analytics Employee Retention & Engagement Required Candidate profile Systems Management Compliance & Audit Training and Development Analytics Cross-functional Collaboration Work with HR team to ensure effective use of HR Information Systems & HRMS

Apprentice_Analyst Roles and responsibilities: Data enrichment/gap fill, standardization, normalization, and categorization of online and offline product data via research through different sources like internet, specific websites, database, etc. Data quality check and correction Data profiling and reporting (basic) Email communication with the client on request acknowledgment, project status and response on queries Help customers in enhancing their product data quality (electrical, mechanical, electronics) from the technical specification and description perspective Provide technical consulting to the customer category managers around the industry best practices of product data enhancement ...

About The Role Role based in BSv organisation. Leveraging deepening knowledge of one or more R2A processes (record, report, analyze etc), Record to Analyze Process Experts participate of in or lead the achievement of service levels, key measurement targets of the team and delivers a high quality and cost-effective service that drive compelling business outcomes. They support the delivery of a customer focused and compliant services through the adoption of frictionless finance, practice processes, technologies, methodologies which drive innovation and process improvements. Their domain expertise means they are responsible for processing non complext to complex transactions, resolving the stan...

About The Role Role based in BSv organisation. Leveraging deepening to expert knowledge of Problem Resolution, The Problem Resolution Process Experts participate of in or lead the achievement of service levels, key measurement targets of the team and delivers a high quality and cost-effective service that drive compelling business outcomes. They ensure the delivery of a customer focused and compliant services through the adoption of frictionless finance, practice processes, technologies, methodologies which drive innovation and process improvements. May temporarily back up or be the Team Lead and is the key Subject Matter Expert in the team to resolve operational issues that would be raised ...

About The Role Role based in BSv organisation. Leveraging deepening knowledge of Cash Applications, The Cash Applications Process Experts participate of in or lead the achievement of service levels, key measurement targets of the team and delivers a high quality and cost-effective service that drive compelling business outcomes. They ensure the delivery of a customer focused and compliant services through the adoption of frictionless finance, practice processes, technologies, methodologies which drive innovation and process improvements. Their deepening domain expertise means they handle standard cash application transactions and customer account clearing activities in accordance with cash a...

About The Role Role based in BSv organisation. Leveraging deepening knowledge of one or more R2A processes (record, report, analyze etc), Record to Analyze Process Experts participate of in or lead the achievement of service levels, key measurement targets of the team and delivers a high quality and cost-effective service that drive compelling business outcomes. They support the delivery of a customer focused and compliant services through the adoption of frictionless finance, practice processes, technologies, methodologies which drive innovation and process improvements. Their domain expertise means they are responsible for processing non complext to complex transactions, resolving the stan...

About The Role Role based in BSv organisation. Leveraging deepening knowledge of Collections, The Collections Process Experts participate of in or lead the achievement of service levels, key measurement targets of the team and delivers a high quality and cost-effective service that drive compelling business outcomes. They ensure the delivery of a customer focused and compliant services through the adoption of frictionless finance, practice processes, technologies, methodologies which drive innovation and process improvements. Their domain expertise means they are responsible for chasing outstanding invoices from customers of our clients About The Role - Grade Specific Operating in at Junior ...