2567 Workforce Management Jobs - Page 24

As a leading manufacturer and supplier of premium Aluminium & UPVC Doors and Windows, we at Dev Shree Aluminium Pvt. Ltd. are dedicated to delivering superior quality products to a diverse clientele base. Our state-of-the-art manufacturing facility, under the guidance of dynamic leaders Mr. Bheru Jat and Mr. Gopal Jat, ensures innovation, precision, and customer satisfaction at every stage. With a team of over 75 skilled professionals, we strive to meet global standards while providing customized solutions to align with each client's unique vision. At Dev Shree, we pride ourselves on crafting lasting impressions through quality, durability, and design excellence. We are currently looking for...

Role Workforce Services Senior Analyst (Capacity Planning) Responsible for developing and managing accurate mid to short-term Capacity planning models. These forecasts inform staffing, budgeting, and operational decisions across multiple business units and channels (voice and non-voice). Responsibilities Develop and maintain comprehensive capacity plans that align workload forecasts with staffing. Analyze historical run rates, efficiency assumptions, and shrinkage to model capacity needs across multiple lines of business. Ensure all product outlooks are understood and reflect expectations based on detailed knowledge of the product area, ensure that this is clearly articulated both verbally a...

DESCRIPTION Since 1995, Amazon has focused on being the world's most customer centric company. Our customers are worldwide, and include not just consumers, but also our sellers. World-class retail brands and individual sellers increase their sales and reach new customers by leveraging the power of the Amazon e-commerce platform. Over 2 million sellers offer new, used, and collectible selections to Amazon customers around the world. To meet our sellers needs, our smart, diverse, customer-obsessed employees are constantly innovating and building on new ideas. Who we are. Within Amazon, the Selling Partner Support (SPS) Organization's goal is to enable sellers, vendors, and brand owners of any ...

Hiring for TOP Brand for WORKFORCE MANAGEMENT SALARY - 9 LPA Both Side cabs Looking for experienced professionals in Workforce Demand Planning with strong skills in forecasting models, predictive analytics, and data-driven decision making. Required Candidate profile Must have hands-on expertise in time series forecasting, AHT/volume modeling, and WFM platforms. Should be able to analyze trends, collaborate cross-functionally, and present insights to stakeholders.

Hiring for TOP Brand for WORKFORCE MANAGEMENT SALARY - 14 LPA Both Side cabs Looking for experienced professionals in Workforce Demand Planning with strong skills in forecasting models, predictive analytics, and data-driven decision making. Required Candidate profile Must have hands-on expertise in time series forecasting, AHT/volume modeling, and WFM platforms. Should be able to analyze trends, collaborate cross-functionally, and present insights to stakeholders.

Develop & maintain accurate capacity plans aligned with workload forecasts and staffing requirements Analyze historical performance, efficiency assumptions, & shrinkage to model Translate forecasts into actionable hiring and headcount plans Required Candidate profile Collaborate with Forecasting, Scheduling, and Cross-Functional teams to align capacity with hiring timelines, training schedules, and budgets. Identify and escalate capacity risks, propose mitigation Perks and benefits Perks and Benefits

Generate and update mid-term and short-term forecasts using historical data, trends, and business inputs Forecast visit demand and job times for field mobility workforce Forecast contact demand and call handling time (AHT) for service contact centers Required Candidate profile Collaborate with Operations, WFM Scheduling, HR, and Finance to integrate marketing campaigns, product launches, and seasonality into forecasts. Develop and improve forecasting Perks and benefits Perks and Benefits

TaskUs is looking for WFM Real Time Analyst to join our dynamic team and embark on a rewarding career journey The Senior Analyst plays a crucial role in driving data-driven decision-making processes within the organization This position involves analyzing complex data sets, generating actionable insights, and providing strategic recommendations to support key business initiatives Key Responsibilities:Data Analysis:Conduct in-depth analysis of large and complex datasets to extract meaningful insights Utilize statistical and data visualization tools to present findings in a clear and concise manner Strategic Planning:Collaborate with cross-functional teams to understand business objectives and...

Overview Looking for skilled Backend Engineers to join fast-growing tech and product teams This opportunity is ideal for those who want to work on scalable systems, design high-performance APIs, and solve complex data challenges across distributed environments One short interview is all it takes to get considered for 100+ backend roles with top startups and tech companies, What Youll Do Design scalable and reliable server-side architectures Build and maintain efficient APIs and microservices Optimize database structures and queries (SQL/NoSQL) Collaborate with frontend, product, and DevOps teams Ensure systems are secure, testable, and production-ready Work on distributed systems, caching, a...

Job Title: SAP Fieldglass Support Consultant Location: Pan India Experience: 7+ Yrs Employment Type: [Contract ] Work Mode: [Hybrid ] Job Description We are hiring an SAP Fieldglass Support Consultant to manage and support the Fieldglass system in a live production environment. The role involves incident management, user support, and ensuring smooth functioning of contingent workforce management processes. Responsibilities Monitor Fieldglass system for performance issues and errors. Troubleshoot incidents such as data issues, access problems, or system errors. Provide user support on Fieldglass functionalities (Requisitions, Worker Profiles, Timesheets, Invoices). Train and guide users on be...

Overview Responsible for invoice processing daily on Nexus tool in Simple Bills to meet the business deliverables/service levels. Responsibilities Key invoices into invoice processing application daily Review data input for accuracy/completeness Meet the production & quality deliverables in line with departmental goals Able to learn new processes and tools in a fast-paced environment Communicate and document any abnormal issues to supervisors Other responsibilities may be assigned as needed basis by business Qualifications Graduate degree or equivalent; some college level accounting preferred Minimum 1-2 years of experience in the Invoice Processing Department Minimum 1 years' experience in ...

As an Electrical Project Manager, your primary responsibility will be to oversee and supervise the execution of electrical projects at various industrial sites in Kerala. You will be required to interpret and implement work based on electrical drawings, layouts, and technical datasheets. Daily site operations, managing the workforce, and coordinating with subcontractors and clients will also be part of your role. It is essential to ensure that all works are completed on time while maintaining safety and quality standards. You will be expected to provide technical guidance to site teams and independently resolve any site-related challenges that may arise. Regular travel to project sites acros...

At EY, you'll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture, and technology to become the best version of you. And we're counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. As a Consultant in Work Force Management (WFM) at EY Global Delivery Services (GDS) Consulting, People Consulting (PC) team, you will be part of a team that supports clients in aligning their HR function with organizational plans while prioritizing employee experience. This role offers you the opportunity to gain cross-functional, multi-indu...

The company is WNS (Holdings) Limited (NYSE: WNS), a leading Business Process Management (BPM) company that collaborates industry knowledge with technology and analytics expertise to create digital-led transformational solutions in various sectors. They work with clients across 10 industries including Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to help them reimagine their digital future and achieve operational excellence. With a team of over 44,000 employees, WNS delivers a spectrum of BPM services in finance and accounting, procurement, customer interaction services, and human resour...

As an HR Executive working the night shift at our Mohali, Punjab location, you will play a crucial role in managing HR operations and ensuring compliance with labor laws, company policies, and industry regulations. Your responsibilities will include handling employee grievances, overseeing disciplinary actions, managing employee benefits and leave policies, and assisting in drafting HR policies and SOPs for better workforce management. Conducting regular audits to ensure compliance with HR policies and coordinating with internal teams for smooth onboarding and exit processes will also be part of your duties. In terms of recruitment and workforce management, you will assist in workforce plann...

As the Head of Operations for the Jamnagar Base & Plant Services, you will be entrusted with the responsibility of overseeing the daily operations to ensure efficiency, safety, and cost-effectiveness. Your role will involve strategic leadership, resource management, contract oversight, and customer stewardship to maintain operational excellence and compliance with company and regulatory standards. Your key responsibilities will include but not be limited to: Operational Management & Execution: - Supervising daily operations to ensure adherence to standard procedures. - Ensuring all employees possess the required safety passports and are adequately trained for their tasks. - Optimizing workfo...

You are looking for a skilled HR Executive to oversee human resource operations at the JSW site in Nagaur, Rajasthan. The role involves managing various HR activities, including workforce management, documentation, compliance, and facilitating coordination between the site and the head office. As an HR Executive, you will be responsible for maintaining attendance records, handling onboarding processes, addressing employee grievances, liaising with labour contractors, ensuring statutory compliance, and providing daily HR reports to the head office. To qualify for this position, you should hold a Bachelor's degree in HR/Business Administration or a related field, possess 1-3 years of HR experi...

Urgently hiring WFM / RTA Specialist / Dialer Analyst US Process / NIGHT SHIFT WORK FROM OFFICE Location : KOLKATA WFM Associate General Job Responsibilities: The Workforce Specialist will be responsible for staffing, scheduling and reporting performance for the call center. This team is tasked with ensuring that business goals are met, while maintaining an environment where our entire company can balance business needs with their lives outside of work.Job Duties: Create and monitor agent schedules. Provide real-time scheduling and call flow support. Monitor real-time volume and respond to spikes in list or call volumes in relation to staffing levels, average customer wait time, and call aba...

Role & responsibilities 1. Production Planning (According to given schedule) 2. Production supervising (Supervising the workers) 3. Workforce management (Allotting tasks to workers) 4. Achieving the production Targets. Preferred candidate profile Experienced in Sheet Metal Fabrication Production management

Roles and Responsibility Manage and implement Kofax solutions for clients. Provide technical support and training to clients on Kofax products. Collaborate with cross-functional teams to identify business requirements and develop solutions. Analyze and resolve complex technical issues related to Kofax implementation. Develop and maintain documentation of Kofax implementations and configurations. Ensure compliance with industry standards and best practices for Kofax implementation. Job Requirements Strong knowledge of Kofax products and technologies. Experience working with employment and recruitment services firms. Excellent problem-solving and analytical skills. Ability to work collaborativ...

Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessfu...

Financial Planning & Analysis Budget preparation, tracking actuals / budget, forecasting, variance analysis and expense analysis, Headcount Reporting & control. Finance MI & Analytics Work with large amounts of data to identify meaningful analysis / trends driving cost saves initiatives. Operating model changes, transformation / automation opportunities. Senior Stakeholder Management: Dashboard creation to provide transparency of financials, workforce management and key projects Provide Sr. Mgmt. multiple advisory / analytics to help drive initiatives to manage their cost base Insights of key cost drivers and provide cost models to deliver / track cost saves targets Process Transition / Proc...

We are looking for a skilled Banking Workforce Team Member to join our team at Hexaware Technologies Ltd. The ideal candidate will have 6-11 years of experience in the IT Services & Consulting industry, preferably with banking workforce management experience. Roles and Responsibility Collaborate with cross-functional teams to design and implement effective banking workforce management solutions. Analyze business requirements and develop process improvements to enhance efficiency and productivity. Develop and maintain relationships with key stakeholders, including business leaders and technical teams. Provide expert guidance on banking workforce management best practices and trends. Identify ...

For Engineering Executive What this job involves 1. Incident Management: Handle incidents/work orders for critical systems within SLA on a global scale through incident management software. Ensure timely updates and follow ups within SLA. Ensure timely escalations and notification/communication reaches the stakeholders properly. Prepare Post incident report with detailed root cause for business affected incidents and share it to stakeholders. Timely communication to stakeholders for the incidents nearing closure SLA. Prepare and share open incident status to stakeholders n monthly basis. 2. Facilities Helpdesk: Handle facilities service requests on a global scale through D365 /CFS tool. Rece...

Key Responsibilities: Lead or support UKG Pro (UltiPro) implementation projects, including configuration, testing, deployment, and post-go-live support. Develop and maintain custom reports and dashboards using UKG Pro reporting tools. Configure and maintain workflows, business rules, and security settings within the UKG platform. Integrate UKG Pro with other systems using APIs, middleware , and third-party tools. Execute data migration, data mapping, and validation from legacy systems to UKG. Support and manage payroll processing, compliance reporting , and related activities. Troubleshoot system issues, identify root causes, and provide effective solutions. Collaborate with cross-functional...